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ANNEX 2: G20 FIAP PROGRESS REPORT 2017–2020
The G20 FIAP Progress Report 2017–2020 report provides a review of the work of the G20 Global Partnership for Financial
Inclusion (GPFI) achieved under the 2017 G20 Financial Inclusion Action Plan (FIAP). The 2017 FIAP contains nine action areas
which are consistent with the overarching objectives of the GPFI. The action areas are described further through the results
framework, which sets out the expected results for each action area and how the work of the GPFI supports the five cross-
cutting issues set out in the FIAP. The work of the GPFI has been allocated across relevant Subgroups and was supported by
Implementing Partners:
The SME Finance Subgroup carried forward the implementation of the 2015 G20 Action Plan on SME Financing through the
report of countries self-assessments in 2017; and in 2019. The report measured progress in the implementation of credit
infrastructure reforms and highlighted key areas for further improvement. The Subgroup has progressed the improved co-
ordination, collection, and reporting of the available SME Finance ‘macro’ country-level data available and ‘micro-level’ data
collected by development finance institutions, individual banks and other lenders and financiers. The report on Alternative Data
Transforming SME Finance was produced in 2017 focusing on the opportunities of digitalization of SME finance and alternative
data present to narrow the financing gap for SMEs while recommending further policy actions. In addition, the Subgroup has
made policy recommendations specifically targeted at helping MSMEs led by women, youth and other vulnerable and
underserved groups through a number of reports and collaborative work with other GPFI subgroups and fora.
The Regulation and Standard-Setting Bodies (SSB) Subgroup has significantly engaged with policymakers and the private sector
to integrate financial inclusion into the work of global SSBs. The most significant milestone under the 2017 – 2020 FIAP was
the adoption of the “enhanced cooperation arrangements” in early 2019 by the Bank for International Settlements (BIS),
concerned SSBs, the Financial Stability Institute (FSI), and a set of organizations representing the financial inclusion community,
with the GPFI playing the lead role. These arrangements provide the framework for semi-annual and annual co-ordination
arrangements to facilitate in-depth discussion among SSBs and the financial inclusion community. Leading up to the adoption
of the “enhanced cooperation arrangements,” the Subgroup has supported events and outreach activities of SSBs, including
the 2018 “Fourth FSI - GPFI conference on SSBs and innovative financial inclusion: implications of fintech and other regulatory
and supervisory developments” and support for the SSBs at the individual level.
The Financial Consumer Protection and Financial Literacy (FCPFL) Subgroup has taken forward the G20 Leaders’ commitments
on financial literacy and financial consumer protection through promoting and supporting activities on data harmonization used
to measure financial literacy. The Subgroup, working with implementing partners have developed a database of financial
literacy initiatives which can be used by public and private sector stakeholders to improve financial education. The work of the
Subgroup has addressed the cross-cutting issues of digitalisation, to identify financial literacy initiatives and policy options to
help consumers better manage any potential digital risks and benefits. Policy guidance has been produced, with the support of
OECD and other supporting Implementing Partners, including: G20/OECD Policy Note on Financial Consumer Protection in the
Digital Age, G20/OECD Policy Note on Digitalisation and Financial Literacy and Data Protection and Privacy for Alternative Data.
Engagement has also been scaled-up on to encourage public-private sector initiatives to advance responsible finance, financial
inclusion, and financial literacy, including support of the Responsible Finance Forum and a global awareness campaign on the
financial education of young people.
The Markets and Payment Systems (MPS) Subgroup has been working with SSBs such as the Financial Stability Board (FSB),
Financial Action Task Force (FATF) since 2018 to monitor recommendations on remittances services providers access to banking
services, address the decline of correspondent banking relationships and establish a supportive policy and regulatory
environment for competitive remittances markets. Annual progress has been reported and biannual updates were made to
National Remittance Plans and their objectives. The Subgroup has promoted the reduction of the cost of sending remittances,
taking into account systemic causes of high remittance transfer costs and ensuring the quality of remittances services and
service delivery. In consultation with G20 members, a wide range of measures, appropriate to each country’s circumstances
have been implemented, to continue the work to reduce the average cost of transactions and to address the needs of different
remittance corridors.