Wells Fargo Funding
Regional Contact Listing: Superior
Your Key Regional Team
Relationship
Contacts
Paul Chessare
Account Executive
217-547-7318
217-494-3015 mobile
866-620-1608 fax
Paul.C[email protected]om
Your Account Executive has the primary
responsibility for the relationship with your
company. This includes working with you on
broader relationship matters including pricing,
and program dynamics.
Becky Almstrom, CMB
Client Service Consultant
612-257-7455
866-423-7039 fax
Rebecca.Almstrom@wellsfargo.com
Working closely with your Account Executive,
your Client Service Consultant will also work
with you on relationship matters, special
program approvals, and escalated issues.
Ewunike N. Jackson
Business Development Manager
240-651-6262
Ewunike.N.Jackson@wellsfargo.com
As part of the Diverse Segments team, your
Business Development Manager will provide
you with strategic business development
support including market intelligence, special
programs and product information, and a focus
on CRA, Fair Lending and underserved
segments.
Loan Level
Assistance
Betsy Buttell
Client Relations Representative
612-312-8161
866-375-3510
Betsy.Buttell@wellsfargo.com
Your Client Relations Representative will
facilitate new client on-boarding, continuous
education, and the recertification process, as
well as, provide assistance with contact
updates for our Newsflash and rate sheet
distribution, and general loan level questions
including pricing discrepancies and file delivery.
Client Relations Queue:
800-328-5074, Opt 5
Hours: 8:00AM-6:00PM Central Time
Desiree Sayne
Regional Purchase Clearing Specialist
217-547-6167
Desiree.Sa[email protected]om
Your Regional Purchase Clearing Specialist will
support your suspense pipeline management
including loan performance reporting and
trending, resolving file problems, suspense
items, and other escalated purchase clearing
issues.
Purchase Clearing Queue:
800-328-5074, Opt 4
(Includes Non-Conforming)
Chuck McCue
Enhanced Delivery Consultant
217-547-8573
Charles.A.McCue@wellsfargo.com
Your Enhanced Delivery Consultant will
facilitate image on-boarding and serves as the
primary contact for any issues related to image
delivery. This includes image legibility,
connectivity issues and general questions about
the image process.
Scenario Helpline
800-328-5074, Opt 2
scenario.helpline@wellsfargo.com
Our Scenario Helpline team will assist you with
underwriting scenarios, product and program
questions, and Wells Fargo Funding guideline
clarifications
Final
Documents
Jennifer Totman
Post Purchase Lender Relations Representative
651-605-0649
Jennifer.L.Totman@wellsfargo.com
Your Post Purchase Lender Relations
Representative will facilitate post purchase
follow-up for issues related to Government
Insuring, MERS and Final Documents.
Final Documents Delivery Address:
Wells Fargo Home Mortgage
Attn: Final Document Services
6200 Park Ave.
MAC#: F0012-01B
Des Moines, IA 50321
VA Loans (Loan Guaranty Certificate)
USDA GRH Loans (Loan Note Guarantee)
Wells Fargo Home Mortgage
Lender Relations, MAC X4501-044
2701 Wells Fargo Way
Minneapolis, MN 55467
Our Website
There are many tools and resources available when signing onto wellsfargofunding.com to assist you throughout the loan submission process.
For support, email us at websupport@wellsfargo.com or call 800-328-5074, Opt 7.
Turn Times Visit wellsfargofunding.com for the latest Turn Time information.
Wells Fargo Funding
Regional Contact Listing: Superior
Other Support and Resources
Priceline
Support
Best Effort 800-328-5074, Opt 1, 2
wellsfargofunding.com
Hours: 8:00AM-6:00PM Central Time
Mandatory 800-328-5074, Opt 1, 1
wellsfargofunding.com
Hours: 8:00AM-4:00PM Central Time
Note/File
Delivery
Note Delivery
Wells Fargo Funding
2701 Wells Fargo Way
MAC #: X9999-014
Minneapolis, MN 55467-8000
Tip: Note Endorsement should include:
WITHOUT RECOURSE PAY TO THE ORDER OF WELLS FARGO BANK, N.A.
(Name of Seller)
(Signature of Officer)
(Officers Name and Title
MERS
Wells Fargo Bank. N.A. - A National Association
Organized under the laws of the United States
405 SW 5th Street
Des Moines, IA 50309
Post-Closing
Lender
Contacts
New Loan Reconciliation & Funding
4800 West Wabash Avenue, MAC F2803-027
Springfield, IL 62711-7073
866-236-6395 Fax
NLR-CorrespondentResearch@wellsfargo.com
New loan Reconciliation Contacts
Payment reimbursement
request/questions
217-547-7590
Escrow reimbursement and billing
217-547-8207
Tax penalties
217-547-8084
PMI/MIP questions
217-547-8143
TRID questions/Post Funding
217-547-8036
Funding Department Contacts
General Funding questions
Tammy Williams
217-547-8453
Amy Bounds
217-547-6432
(Missed 1
st
payments, escrow issues, etc.)
Hazard/Flood Loss Payee Clause
(Mortgagee clause):
Wells Fargo Bank, N.A. #936
Its Successors and/or Assigns
Loan Number: _______________
P.O. Box 100515
Florence, SC 29502-0515
MI Loan Sale Letter Address
(All notices & billings from MI Companies)
Wells Fargo Home Mortgage
Attn: PMI/MIP Unit
2701 Wells Fargo Way
MAC#: N9408-L16
Minneapolis, MN 55467
Borrower
Contacts
Notice of Loan Transfer (Goodbye Letter)
Wells Fargo Home Mortgage
P.O. Box 51162, Los Angeles, CA 90051- 5462
Customer Service: 866-234-8271
Borrower Overnight payments:
Wells Fargo Home Mortgage
Lockbox Service 51162, ATTN: WFHM 936
3440 Flair Drive
El Monte, CA 91731
Borrower Customer Support
(Borrower calls only)
866-234-8271
Borrower Correspondence
(Tax Information, PMI/MIP Information)
Wells Fargo Home Mortgage
P.O. Box 10335
Des Moines, IA 50306-0335