Q4 2022 Fixed Income Release
Denver, Colorado February 22, 2023: Liberty Global plc (“Liberty Global”) (NASDAQ: LBTYA, LBTYB,
LBTYK) is today providing selected, preliminary unaudited financial and operating information for its fixed-
income borrowing groups for the three months (“Q4”) ended December 31, 2022 as compared to the
results for the same period in the prior year (unless otherwise noted). The financial and operating
information contained herein is preliminary and subject to change. We expect to issue the December 31,
2022 audited financial statements for each of our fixed-income borrowing groups prior to the end of April
2023. Convenience translations provided herein are calculated as of December 31, 2022.
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1
VM Ireland Reports Preliminary Q4 2022 Results
Strong performances in mobile and B2B support Revenue, net earnings
and EBITDA growth in 2022
Commercial traction with continued growing demand for top-tier video &
connectivity products
Delivering on network strategy, with full fiber upgrade project passing
~220,000 premises
VM Ireland is the leading connected entertainment fixed-line and broadband business in Ireland,
delivering connectivity services to 421k fixed-line customers and mobile services to 144k subscribers at
December 31, 2022.
Tony Hanway, CEO of VM Ireland, commented:
“In 2022 we reinforced our commitment to being the number one choice for converged connectivity and
entertainment in the Irish market, executing on our network strategy as we brought fiber to over 220,000
homes. We remain focused on our target to deliver over 1 million homes by 2025, our IT transformation
continues apace, and we have now reached key milestones with trialists live on both owned and partner
fiber networks. Demand for our highest broadband speeds and best-in-class entertainment products
remains robust despite the heated market environment, as we continue to expand our customer base
adopting top-tier broadband and TV products. Energy cost headwinds will weigh on 2023 performance,
but we are highly focused on delivering for our customers with key digital initiatives, an exciting content
slate and converged bundles going live in the first quarter.”
Operating and strategic highlights:
Continue to drive delivery of our full fiber upgrade project, passing ~220,000 premises by 2022 with
build costs in line with expectations
Delivered our best mobile performance in nine quarters, with 6,400 net adds in Q4, as we
organically
1
grow our base and take market share
Fixed customer net adds softened this quarter, with net losses of 2,900 in Q4
B2B continues to perform well in Q4 with continued flow-through of the impact from SOHO price
adjustments executed in Q3
Customers continue to be attracted to higher speeds, with ~40% of our base adopting 1GB and
500Mb speed tier offerings
Demand for our top-tier video products continues to grow this quarter, with ~45% of our base taking
TV360 products, offsetting losses in lower tier and legacy products
Virgin Media Television achieved record share of linear viewership for 15-44 year olds
2
Financial highlights:
FY 2022 revenue of €470.0 million increased 1.0% YoY
Q4 revenue of €126.6 million increased 0.7% YoY, predominately driven by growth in mobile
Q4 residential fixed revenue of €76.8 million decreased 1.8% YoY
Fixed subscription revenue decreased 1.6% YoY, as growth in ARPU following targeted price
rises in Q3 was more than offset by lower volumes
Q4 residential mobile revenue increased 18.8% YoY
Mobile subscription revenue increased 10.0%, primarily driven by organic customer growth
underpinned by competitive offers in the marketplace
Mobile non-subscription revenue increased 42.3% YoY, primarily due to an increase in low
margin handset sales
Q4 B2B revenue increased 3.3% YoY, primarily due to strength in SOHO following the
implementation of a price rise, along with the continued recovery of market demand post-pandemic
FY 2022 net earnings increased to €174.8 million
Q4 net earnings decreased 2.0% YoY to €19.2 million, primarily driven by the net effect of (i) an
increase in income tax benefit, (ii) a decrease in realized and unrealized gains on derivative
instruments and (iii) an increase in interest expense
FY 2022 Adjusted EBITDA increased 1.5% YoY
Q4 Adjusted EBITDA decreased 12.3% driven by (i) higher operating costs related to the ongoing
FTTH upgrade program and (ii) an increase in energy costs
Q4 property and equipment (“P&E”) additions of €52.5 million were up 83.6% YoY, primarily due to
(i) higher new build and upgrade activity and (ii) increased spend on product and enablers
P&E additions as a percentage of revenue increased to 41.5% in Q4 2022, as compared to
22.8% in the prior year period
FY 2022 Adjusted EBITDA less P&E Additions of €56.2 million represents a decrease of 46.4% YoY
Q4 Adjusted EBITDA less P&E Additions of (€8.1 million) represents a decrease of 136.8% YoY
At December 31, 2022, our fully-swapped third-party debt borrowing cost was 3.9% and the
average tenor of our third-party debt was 6.5 years
At December 31, 2022, and subject to the completion of our corresponding compliance reporting
requirements, the ratios of Net Senior Debt and Net Total Debt to Annualized EBITDA (last two
quarters annualized) were both 4.67x, each as calculated in accordance with our most restrictive
covenants and reflecting the exclusion of the Credit Facility Excluded Amounts as defined in our
respective credit agreements
If we were to not reflect the exclusion of the Credit Facility Excluded Amounts, the ratio of
Total Net Debt to Annualized EBITDA would have been 4.95x at December 31, 2022
At December 31, 2022, we had €100.0 million of undrawn commitments available to borrow, with
€89.1 million available to upstream. When our Q4 compliance reporting requirements have been
completed and assuming no change from December 31, 2022 borrowing levels, we anticipate the
full €100.0 million of borrowing capacity will continue to be available, with €60.0 million available to
upstream
3
Operating Statistics Summary
As of and for the
three months ended
December 31,
2022 2021
Footprint
Homes Passed ....................................................................................................................
965,000 954,000
Fixed-Line Customer Relationships
Fixed-Line Customer Relationships .................................................................................
421,100 431,800
Q4 Organic
1
Fixed-Line Customer Relationship net losses .........................................
(2,900) (1,600)
Q4 Monthly ARPU per Fixed-Line Customer Relationship ...........................................
62.20 61.47
Mobile Subscribers
Total Mobile subscribers .....................................................................................................
143,800 129,400
Total Organic Mobile net additions .................................................................................
6,400 2,700
Q4 Monthly ARPU per Mobile Subscriber:
Including interconnect revenue .....................................................................................
20.35 20.50
Excluding interconnect revenue ....................................................................................
18.64 18.23
4
Selected Financial Results, Adjusted EBITDA Reconciliation, Property and
Equipment Additions
The following table reflects preliminary unaudited selected financial results for the three months and year
ended December 31, 2022 and 2021:
Three months ended Year ended
December 31,
Increase/
(decrease)
December 31,
Increase/
(decrease)2022 2021 2022 2021
in millions, except % amounts
Revenue
Residential fixed revenue:
Subscription ...........................................................
76.0 77.2 (1.6%) 304.4 306.0 (0.5%)
Non-subscription ...................................................
0.8 1.0 (20.0%) 2.9 3.4 (14.7%)
Total residential fixed revenue ..........................
76.8 78.2 (1.8%) 307.3 309.4 (0.7%)
Residential mobile revenue:
Subscription ...........................................................
7.7 7.0 10.0% 29.5 26.4 11.7%
Non-subscription ...................................................
3.7 2.6 42.3% 10.7 9.8 9.2%
Total residential mobile revenue ......................
11.4 9.6 18.8% 40.2 36.2 11.0%
B2B revenue:
Subscription ...........................................................
2.8 2.6 7.7% 11.0 10.1 8.9%
Non-subscription ...................................................
6.5 6.4 1.6% 26.2 25.2 4.0%
Total B2B revenue ..............................................
9.3 9.0 3.3% 37.2 35.3 5.4%
Other revenue ...........................................................
29.1 28.9 0.7% 85.3 84.4 1.1%
Total revenue .......................................................
126.6 125.7 0.7% 470.0 465.3 1.0%
Adjusted EBITDA ....................................................
44.4 50.6 (12.3%) 187.7 185.0 1.5%
5
The following table provides a reconciliation of net earnings to Adjusted EBITDA for the three months and
year ended December 31, 2022 and 2021:
Three months ended Year ended
December 31, December 31,
2022 2021 2022 2021
in millions, except % amounts
Net earnings
............................................................................................................
19.2 19.6 174.8 33.1
Income tax expense (benefit) .............................................................................
(7.1) 0.6 (4.7) 0.6
Other income, net .................................................................................................
(0.9) (0.5) (2.0) (0.6)
Foreign currency transaction losses, net ..........................................................
0.1 0.4 0.4
Realized and unrealized gains on derivative instruments, net ......................
(4.2) (11.8) (132.6) (10.2)
Interest expense ...................................................................................................
10.1 8.8 35.4 33.9
Operating income ...............................................................................................
17.1 16.8 71.3 57.2
Impairment, restructuring and other operating items, net
..............................
4.9 3.6 9.5
Depreciation and amortization
............................................................................
16.7 16.3 65.7 67.4
Related-party fees and allocations, net .............................................................
9.6 11.2 42.7 45.7
Share-based compensation expense ................................................................
1.0 1.4 4.4 5.2
Adjusted EBITDA ..............................................................................................
44.4 50.6 187.7 185.0
Adjusted EBITDA as a percentage of revenue ..................................................
35.1 % 40.3 % 39.9 % 39.8 %
6
The following table details the categories of our property and equipment additions and reconciles those
additions to the capital expenditures that we present in our consolidated statements of cash flows:
Three months ended Year ended
December 31, December 31,
2022 2021 2022 2021
in millions, except % amounts
Customer premises equipment
............................................................................
9.8 6.9 32.5 28.7
New build and upgrade ..........................................................................................
16.7 5.4 42.9 13.8
Capacity ...................................................................................................................
1.0 2.7 4.5 12.1
Baseline ....................................................................................................................
11.8 8.5 19.1 14.8
Product and enablers .............................................................................................
13.2 5.1 32.5 10.8
Property and equipment additions ...................................................................
52.5 28.6 131.5 80.2
Assets acquired under capital-related vendor financing arrangements
.........
(11.5)
Changes in current liabilities related to capital expenditures (including
related-party amounts)
.......................................................................................
(3.7) (5.2) (15.7) (4.1)
Total capital expenditures
2
..............................................................................
48.8 23.4 115.8 64.6
Property and equipment additions as a percentage of revenue .....................
41.5 % 22.8 % 28.0 % 17.2 %
Adjusted EBITDA less P&E Additions
Adjusted EBITDA ....................................................................................................
44.4 50.6 187.7 185.0
Property and equipment additions .......................................................................
(52.5) (28.6) (131.5) (80.2)
Total ......................................................................................................................
(8.1) 22.0 56.2 104.8
7
Third-Party Debt and Cash and Cash Equivalents
The following table details the borrowing currency and euro equivalent of the nominal amounts of VM
Ireland’s consolidated third-party debt and cash and cash equivalents:
December 31, September 30,
2022 2022
Borrowing
currency € equivalent
in millions
Credit Facilities:
Term Loan B1 (EURIBOR + 3.5%) due 2029 .....................................................
900.0
900.0
900.0
€100.0 million Revolving Facility (EURIBOR + 2.75%) due 2027
............................................
Total third-party debt
................................................................................................................
900.0 900.0
Deferred financing costs and discounts, net ...................................................................................
(5.5) (5.8)
Total carrying amount of third-party debt ..........................................................................
894.5
894.2
Less: cash and cash equivalents
......................................................................................................
0.8 0.7
Net carrying amount of third-party debt .............................................................................
893.7
893.5
Exchange rate ($ to €)
........................................................................................................................
1.0711
0.9790
Covenant Debt Information
The following table details the euro equivalents of the reconciliation from VM Ireland’s consolidated third-
party debt to the total covenant amount of third-party gross and net debt. The euro equivalents presented
below are based on exchange rates that were in effect as of December 31, 2022 and September 30,
2022. These amounts are presented for illustrative purposes only and will likely differ from the actual cash
payments or receipts in future periods.
December 31, September 30,
2022 2022
in millions
Total third-party debt
...................................................................................................................
900.0
900.0
Credit Facility excluded amount
.................................................................................................
(50.0)
(50.0)
Total covenant amount of third-party gross debt
................................................................
850.0
850.0
Cash and cash equivalents
.........................................................................................................
(0.8) (0.7)
Total covenant amount of third-party net debt .....................................................................
849.2
849.3
8
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9
UPC Holding Reports Preliminary Q4 2022 Results
Executed on key integration milestones in 2022 including Sunrise
rebranding
Commercial momentum with strong postpaid mobile intake and return to
positive broadband net adds in Q4
Achieved 2022 financial guidance for Switzerland, delivering stable
revenues and Adjusted EBITDA
UPC Holding Group (“UPC Holding”) provides market-leading converged broadband services through
next-generation networks and innovative technology platforms. The information in this release relates to
our operations in Switzerland and Slovakia (within “Central and Other”). At December 31, 2022, our
continuing operations connected 1.7 million
customers subscribing to 3.8 million internet, video and fixed-
line telephony services and served 2.8 million mobile subscribers.
André Krause, CEO of Sunrise, commented:
“We succeeded in achieving our operational and financial targets for 2022 despite a continued
competitive landscape. Execution of the Sunrise rebranding was a key milestone in our synergy roadmap
and is underpinning strong mobile performance, supported by our wider customer initiatives such as our
Swiss Ski partnership and Sunrise Moments loyalty experiences. Our challenger brands continue to
perform well and encouragingly we saw a return to broadband net add growth in Q4. However, we do
expect a challenging 2023 outlook as we continue to navigate through headwinds in fixed relating to
movement and rightpricing from the UPC brand. Finally, we remain focused on synergy execution and
delivering for our customers, with lower cost to capture spend in 2023 and continued capital discipline
supporting FCF growth.”
Operating and strategic highlights:
Sunrise continues to drive strong commercial momentum despite continued headwinds in fixed as a
result of the competitive landscape and UPC migration
Maintained strong momentum in mobile postpaid
3
, driven by our Sunrise Up and yallo propositions,
achieving 44,000 net adds in Q4
Achieved 9,300 broadband net adds in Q4, demonstrating positive acquisition activity through
promotional periods and strong contributions from our yallo offerings
Key integration milestones delivered in line with roadmap, achieving nearly 50% of run-rate
synergies in 2022 and remain on track to deliver run-rate synergies of approximately CHF 325 million
by 2025
Completed the acquisition of partner network EBL’s telecoms division, incorporating EBL’s telecoms
network in 200 municipalities and approximately 60,000 customers (including mobile customers) to
Sunrise
Continue to expand our Sunrise Moments loyalty program by partnering with Ticketcorner to launch
the Sunrise Starzone, a unique music and event platform available to all customers
Continue to enhance connectivity solutions for business customers as Sunrise Business launches
Sunrise Business Collaboration, a new option for B2B customers which expands collaboration
features and modernizes collaboration channels
10
Launched the MySports app, giving ice hockey fans access to all National League games live and on
demand
Sunrise was awarded the “Outstanding” rating for the seventh consecutive year in the “connect”
Mobile Network Hotline Test 2023, demonstrating an ongoing commitment to providing best-in-class
customer service
FMC penetration remains high at 57% across our broadband base in Q4
Swiss Q4 Customer ARPU of CHF 64.89 decreased 3.7% YoY on both a reported and rebased
4
basis as a result of the ongoing competitive environment and migration activity
Fixed Customer Relationships increased by 2,100 in Q4 2022, as compared to a loss of 900 in Q4
2021
Financial highlights:
Revenue of €798.8 million in Q4 increased 9.1% YoY on a reported basis and decreased 2.0% YoY
on a rebased basis
Q4 Swiss revenue increased 9.2% YoY on a reported basis and decreased 2.2% YoY on a
rebased basis. The rebased decrease was largely driven by (i) a decrease in fixed subscription
revenue due to ARPU pressure on main brand offerings that was only partially offset by strong
trading momentum in yallo and (ii) a decrease in low margin business wholesale revenue
FY 2022 Swiss revenue of €3,022.8 million increased 7.6% YoY on a reported basis and was
flat YoY on a rebased basis
Q4 earnings (loss) from continuing operations decreased 327.0% YoY on a reported basis to (€169.8
million), primarily due to the net effect of (i) an increase in realized and unrealized losses on
derivative instruments, (ii) a decrease in foreign currency transaction gains, (iii) an increase in
income tax benefit, (iv) an increase in interest expense and (v) a decrease in Segment Adjusted
EBITDA
Segment Adjusted EBITDA of €256.0 million in Q4 decreased 3.5% YoY on a reported basis and
8.3% YoY on a rebased basis
Swiss Adjusted EBITDA in Q4 decreased 3.2% YoY on a reported basis and 8.1% YoY on a
rebased basis, including €6.1 million of costs to capture
5
. The rebased decline was largely
driven by (i) the impact of consumer fixed ARPU decline, (ii) an increase in MySports
programming costs due to phasing and distribution model changes and (iii) weaker B2B
wholesale performance
FY 2022 Swiss Adjusted EBITDA of €1,080.1 million increased 5.7% YoY on a reported basis
and decreased 0.3% YoY on a rebased basis, including €35.8 million of costs to capture
Q4 property and equipment (“P&E”) additions were 22.5% of revenue, as compared to 24.0% in the
prior year period
The relative Q4 decrease was largely driven by the aforementioned increase in revenue. Q4
P&E additions were 22.4% of revenue for Switzerland
Segment Adjusted EBITDA less P&E Additions of €76.6 million in Q4 decreased 14.3% YoY on a
reported basis and 16.1% YoY on a rebased basis
Swiss Adjusted EBITDA less P&E Additions of €76.2 million in Q4 decreased 13.3% YoY on a
reported basis and 15.1% YoY on a rebased basis, including the adverse impact of €36.6
million of costs to capture and integration-related capital spend
11
FY 2022 Swiss Adjusted EBITDA less P&E Additions of €531.8 million increased 5.4% YoY on
a reported basis and 1.0% YoY on a rebased basis, including €135.4 million of costs to capture
At December 31, 2022, our fully-swapped third-party debt borrowing cost was 3.1% and the average
tenor of our third-party debt (excluding vendor financing) was 6.5 years
At December 31, 2022, and subject to the completion of our corresponding compliance reporting
requirements, the ratios of Net Senior Debt and Net Total Debt to Annualized EBITDA (last two
quarters annualized) for UPC Holding were 3.72x and 4.41x, respectively, as calculated in
accordance with our most restrictive covenants and reflecting the exclusion of Credit Facility
Excluded Amounts as defined in the respective credit agreements
Vendor financing obligations are not included in the calculation of our leverage covenants. If we
were to include these obligations in our leverage ratio calculation and not reflect the exclusion
of the Credit Facility Excluded Amounts, the ratio of Total Net Debt to Annualized EBITDA for
UPC Holding would have been 4.94x at December 31, 2022
At December 31, 2022, we had €713.4 million of undrawn commitments available to borrow, with
€303.9 million available to upstream. When our Q4 compliance reporting requirements have been
completed and assuming no change from December 31, 2022 borrowing levels, we anticipate €713.4
million of borrowing capacity will continue to be available, with €351.5 million available to upstream
FY 2023 financial guidance for Switzerland:
Low-single digit revenue decline
Low to Mid-single digit Adj. EBITDA
(i)
decline (including costs to capture)
Opex and Capex costs to capture ~CHF 50m (~CHF 10m in Opex)
Property and equipment additions as a percentage of revenue (including costs to capture) 15-17%
Adjusted FCF
(i)
: Between CHF 320-350m (growth vs 2022)
(i) Adjusted EBITDA and Adjusted Free Cash Flow are non-GAAP measures, see the Glossary for definitions. Quantitative reconciliations to net
earnings/loss (including net earnings/loss growth rates) and cash flow from operating activities for our Adjusted EBITDA and Adjusted FCF
guidance cannot be provided without unreasonable efforts as we do not forecast (i) certain non-cash charges including; the components of non-
operating income/expense, depreciation and amortization, and impairment, restructuring and other operating items included in net earnings/loss,
nor (ii) specific changes in working capital that impact cash flows from operating activities. The items we do not forecast may vary significantly
form period to period.
12
Operating Statistics Summary
As of and for the
three months ended
December 31,
2022 2021
Footprint
Homes Passed ............................................................................................................................
3,151,700 3,117,300
Fixed-Line Customer Relationships
Fixed-Line Customer Relationships ........................................................................................
1,653,300 1,665,600
Q4 Organic
1
Fixed-Line Customer Relationship net additions (losses) .............................
2,100 (900)
Q4 Monthly ARPU per Fixed-Line Customer Relationship ..................................................
60.84 58.74
Switzerland Q4 Monthly ARPU per Fixed-Line Customer Relationship ..........................
CHF 64.89 CHF 67.37
Customer Bundling
Fixed-mobile Convergence Switzerland .................................................................................
57.4 % 56.3 %
Single-Play ..................................................................................................................................
22.8 % 23.5 %
Double-Play .................................................................................................................................
24.4 % 22.9 %
Triple-Play ....................................................................................................................................
52.8 % 53.6 %
Mobile Subscribers
Postpaid .......................................................................................................................................
2,326,200 2,152,800
Prepaid .........................................................................................................................................
440,000 457,500
Total Mobile subscribers ........................................................................................................
2,766,200 2,610,300
Q4 Organic Postpaid net additions ..........................................................................................
44,000 49,400
Q4 Organic Prepaid net losses ................................................................................................
(29,600) (30,000)
Total Organic Mobile net additions .....................................................................................
14,400 19,400
Q4 Monthly ARPU per Mobile Subscriber:
Including interconnect revenue ...........................................................................................
33.08 32.36
Excluding interconnect revenue ..........................................................................................
30.84 30.07
13
Selected Financial Results, Segment Adjusted EBITDA Reconciliation, Property
and Equipment Additions
The following table reflects preliminary unaudited selected financial results for the three months and year
ended December 31, 2022 and 2021:
Three months ended
Increase/(decrease)
Year ended
Increase/(decrease)
December 31, December 31,
2022 2021
Reported Rebased
2022 2021
Reported Rebased
in millions, except % amounts
Revenue
Switzerland:
Consumer Fixed ........................
299.6 296.4 1.1% (5.1%) 1,197.1 1,164.6 2.8% (4.8%)
Consumer Mobile
......................
329.3 269.3 22.3% 2.6% 1,242.0 1,111.4 11.8% 3.3%
B2B
.............................................
151.2 152.1 (0.6%) (5.7%) 567.1 511.7 10.8% 4.0%
Other
...........................................
6.8 3.0 126.7% (17.6%) 16.6 20.5 (19.0%) (21.9%)
Total Switzerland
...................
786.9 720.8 9.2% (2.2%) 3,022.8 2,808.2 7.6% —%
Central and Other .......................
11.9 11.1 7.2% 7.2% 45.9 43.9 4.6% 4.6%
Total ........................................
798.8 731.9 9.1% (2.0%) 3,068.7 2,852.1 7.6% 0.1%
Segment Adjusted EBITDA
Switzerland ..................................
252.1 260.5 (3.2%) (8.1%) 1,080.1 1,022.3 5.7% (0.3%)
Central and Other .......................
3.9 4.9 (20.4%) (20.4%) 15.4 17.9 (14.0%) (14.0%)
Total ........................................
256.0 265.4 (3.5%) (8.3%) 1,095.5 1,040.2 5.3% (0.5%)
Segment Adjusted EBITDA
less P&E Additions
Switzerland ..................................
76.2 87.9 (13.3%) (15.1%) 531.8 504.7 5.4% 1.0%
Central and Other .......................
0.4 1.5 (73.3%) (73.3%) 4.5 7.9 (43.0%) (43.0%)
Total ........................................
76.6 89.4 (14.3%) (16.1%) 536.3 512.6 4.6% —%
14
The following table provides a reconciliation of earnings (loss) from continuing operations to Segment
Adjusted EBITDA for the three months and year ended December 31, 2022 and 2021:
Three months ended Year ended
December 31, December 31,
2022 2021 2022 2021
in millions, except % amounts
Earnings (loss) from continuing operations
.......................................................
(169.8) 74.8 131.9 (11.8)
Income tax benefit ...............................................................................................
(30.1) (0.6) (73.9) (44.5)
Other income, net ................................................................................................
(2.2) (14.4) (26.9) (30.7)
Losses (gains) on debt extinguishment, net ...................................................
(2.6) 75.1
Foreign currency transaction gains, net ..........................................................
(177.8) (215.0) (103.8) (26.6)
Realized and unrealized losses (gains) on derivative instruments, net ......
198.1 153.3 (340.5) (180.4)
Interest expense
..................................................................................................
79.7 62.4 274.8 253.7
Operating income (loss)
...................................................................................
(102.1) 60.5 (141.0) 34.8
Impairment, restructuring and other operating items, net .............................
9.6 (87.9) 21.5 (56.1)
Depreciation and amortization ..........................................................................
302.9 247.0 1,034.5 880.5
Related-party fees and allocations, net ...........................................................
39.3 40.6 152.9 160.1
Share-based compensation expense ..............................................................
6.3 5.2 27.6 20.9
Segment Adjusted EBITDA ............................................................................
256.0 265.4 1,095.5 1,040.2
Segment Adjusted EBITDA as a percentage of revenue ................................
32.0 % 36.3 % 35.7 % 36.5 %
15
The following table details the property and equipment additions of our continuing operations and
reconciles those additions to the capital expenditures that we present in our combined statements of cash
flows:
Three months ended Year ended
December 31, December 31,
2022 2021 2022 2021
in millions, except % amounts
Customer premises equipment
...........................................................................
16.7 15.2 84.8 49.8
New build and upgrade
........................................................................................
25.9 30.1 69.8 92.8
Capacity
..................................................................................................................
43.2 31.7 116.4 103.8
Baseline
..................................................................................................................
49.4 61.5 163.2 193.7
Product and enablers
............................................................................................
44.2 37.5 125.0 87.5
Property and equipment additions
..................................................................
179.4 176.0 559.2 527.6
Assets acquired under capital-related vendor financing arrangements
.......
(26.3) (42.4) (109.0) (207.8)
Assets acquired under finance leases
...............................................................
(0.1) (0.4) (1.7)
Changes in current liabilities related to capital expenditures (including
related-party amounts)
.....................................................................................
(38.9) (44.4) (52.2) (22.8)
Total capital expenditures
2
.............................................................................
114.2 89.1 397.6 295.3
Segment Property and Equipment Additions
Switzerland .............................................................................................................
175.9 172.6 548.3 517.6
Central and Other ..................................................................................................
3.5 3.4 10.9 10.0
Total property and equipment additions .......................................................
179.4 176.0 559.2 527.6
Property and equipment additions as a percentage of revenue ....................
22.5 % 24.0 % 18.2 % 18.5 %
Segment Adjusted EBITDA less P&E Additions
Segment Adjusted EBITDA ..................................................................................
256.0 265.4 1,095.5 1,040.2
Property and equipment additions ......................................................................
(179.4) (176.0) (559.2) (527.6)
Total ....................................................................................................................
76.6 89.4 536.3 512.6
16
Third-Party Debt, Finance Lease Obligations and Cash and Cash Equivalents
The following table details the borrowing currency and euro equivalent of the nominal amounts of UPC
Holding’s combined third-party debt, finance lease obligations and cash and cash equivalents:
December 31, September 30,
2022 2022
Borrowing
currency
€ equivalent
in millions
Senior Credit Facilities
3.625% EUR Facility AQ due 2029 ...................................................................
374.9 374.9 374.9
4.875% USD Facility AZ due 2031
...................................................................
$ 1,250.0 1,167.1 1,276.9
Facility AT (LIBOR + 2.25%) USD due 2028
...................................................
$ 700.0 653.6 715.0
Facility AU (EURIBOR + 2.50%) EUR due 2029
............................................
400.0 400.0 400.0
Facility AX (LIBOR + 3.0%) USD due 2029
....................................................
$ 1,717.0 1,603.1 1,753.9
Facility AY (EURIBOR + 3.0%) EUR due 2029
...............................................
693.0 693.0 693.0
€736.4 million Revolving Facility (EURIBOR + 2.50%) due 2026
..........................................
Elimination of Facilities AQ and AZ in consolidation
.................................................................
(1,542.0) (1,651.8)
Total Senior Credit Facilities
.......................................................................................................
3,349.7 3,561.9
Senior Secured Notes
3.625% EUR Senior Secured Notes due 2029 ...............................................
374.9 374.9 374.9
4.875% USD Senior Secured Notes due 2031
...............................................
$ 1,250.0 1,167.1 1,276.9
Total Senior Secured Notes
........................................................................................................
1,542.0 1,651.8
Senior Notes
5.500% USD Senior Notes due 2028 ...............................................................
$ 452.3 422.3 462.0
3.875% EUR Senior Notes due 2029
...............................................................
337.9 337.9 337.9
Total Senior Notes
........................................................................................................................
760.2 799.9
Vendor financing
................................................................................................................................
265.7 243.6
Finance lease obligations
.................................................................................................................
17.7 16.8
Total third-party debt and finance lease obligations
.......................................................
5,935.3 6,274.0
Deferred financing costs and discounts
.........................................................................................
(24.0) (26.6)
Total carrying amount of third-party debt and finance lease obligations
.............
5,911.3 6,247.4
Less: cash and cash equivalents
....................................................................................................
2.8 11.0
Net carrying amount of third-party debt and finance lease obligations
6
...................
5,908.5 6,236.4
Exchange rate ($ to €) 1.0711 0.9790
17
Covenant Debt Information
The following table details the euro equivalents of the reconciliation from UPC Holding’s combined third-party
debt to the total covenant amount of third-party gross and net debt and includes information regarding the
projected principal-related cash flows of our cross-currency derivative instruments. The euro equivalents
presented below are based on exchange rates that were in effect as of December 31, 2022 and September
30, 2022. These amounts are presented for illustrative purposes only and will likely differ from the actual cash
payments or receipts in future periods.
December 31, September 30,
2022 2022
in millions
Total third-party debt and finance lease obligations (€ equivalent)
.................................
5,935.3 6,274.0
Vendor financing
.............................................................................................................................
(265.7) (243.6)
Finance lease obligations
.............................................................................................................
(17.7) (16.8)
Credit Facility excluded amount
...................................................................................................
(400.0) (400.0)
Projected principal-related cash payments associated with our cross-currency
derivative instruments
..................................................................................................................
268.2 51.2
Total covenant amount of third-party gross debt
..................................................................
5,520.1 5,664.8
Cash and cash equivalents
..........................................................................................................
(2.8) (11.0)
Total covenant amount of third-party net debt
.......................................................................
5,517.3 5,653.8
18
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of
1995, including statements with respect to our strategies, future growth prospects and opportunities; the planned full fiber
upgrade at Virgin Media Ireland, including the timing, costs, premises to be upgraded and benefits thereof; expectations of any
macroeconomic dynamics that may be beneficial or detrimental to either Virgin Media Ireland, Sunrise, UPC Holdings or any of
their respective beneficial owners and direct and indirect subsidiaries; expectations with respect to the integration and synergy
plan at Sunrise; expectations regarding financial performance at our companies, including revenue, Adjusted EBITDA, Adjusted
EBITDA less P&E Additions, Adjusted Free Cash Flow, and costs to capture, as well as the 2023 financial guidance provided by
our operating entities and the components of such guidance; the strength of our companies’ respective balance sheets (including
cash and liquidity position), tenor of our third-party debt, anticipated borrowing capacity; the timing of future financial disclosures
regarding our operating entities; and other information and statements that are not historical fact. These forward-looking
statements involve certain risks and uncertainties that could cause actual results to differ materially from those expressed or
implied by these statements. These risks and uncertainties include events that are outside of our control, such as the continued
use by subscribers and potential subscribers of our and our affiliates’ services and their willingness to upgrade to our more
advanced offerings; our and our affiliates’ ability to meet challenges from competition, to manage rapid technological change or
to maintain or increase rates to subscribers or to pass through increased costs to subscribers; the potential impact of pandemics
and epidemics on us, our businesses, and our customers; the effects of changes in laws or regulations; the effects of the U.K.’s
exit from the E.U.; general economic factors; our and our affiliates’ ability to obtain regulatory approval and satisfy regulatory
conditions associated with acquisitions and dispositions; our and affiliates’ ability to successfully acquire and integrate new
businesses and realize anticipated efficiencies from acquired businesses; the availability of attractive programming for our and
our affiliates’ video services and the costs associated with such programming; our and our affiliates’ ability to achieve forecasted
financial and operating targets; the outcome of any pending or threatened litigation; the ability of our operating companies and
affiliates to access cash of their respective subsidiaries; the impact of our operating companies' and affiliates’ future financial
performance, or market conditions generally, on the availability, terms and deployment of capital; fluctuations in currency
exchange and interest rates; the ability of suppliers, vendors and contractors to timely deliver quality products, equipment,
software, services and access; our and our affiliates’ ability to adequately forecast and plan future network requirements
including the costs and benefits associated with network expansions; and other factors detailed from time to time in Liberty
Global’s filings with the Securities and Exchange Commission, including our most recently filed Form 10-K, Form 10-K/A and
Forms 10-Q. These forward-looking statements speak only as of the date of this release. We expressly disclaim any obligation or
undertaking to disseminate any updates or revisions to any forward-looking statement contained herein to reflect any change in
our expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is
based.
Contact Information
Liberty Global Investor Relations: Liberty Global Corporate Communications:
Michael Bishop +44 20 8483 6246 Bill Myers +1 303 220 6686
Amy Ocen +1 303 784 4528 Matt Beake +44 20 8483 6428
Michael Khehra +44 78 9005 0979
19
About Liberty Global
Liberty Global (NASDAQ: LBTYA, LBTYB and LBTYK) is a world leader in converged broadband, video and mobile
communications services. We deliver next-generation products through advanced fiber and 5G networks, and currently provide
over 86 million connections* across Europe and the United Kingdom. Our businesses operate under some of the best-known
consumer brands, including Virgin Media-O2 in the U.K., VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in
Switzerland, Virgin Media in Ireland and UPC in Slovakia. Through our substantial scale and commitment to innovation, we are
building Tomorrow’s Connections Today, investing in the infrastructure and platforms that empower our customers to make the
most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.
Our consolidated businesses generate annual revenue of more than $7 billion, while the VMO2 JV and VodafoneZiggo JV
generate combined annual revenue of more than $17 billion.**
Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies across content, technology and
infrastructure, including strategic stakes in companies like ITV, Televisa Univision, Plume, AtlasEdge and the Formula E racing
series.
* Represents aggregate consolidated and 50% owned non-consolidated fixed and mobile subscribers. Includes wholesale
mobile subscribers of the VMO2 JV and B2B fixed subscribers of the VodafoneZiggo JV.
** Revenue figures above are provided based on full year 2022 Liberty Global consolidated results (excluding revenue from
Poland) and the combined as reported full year 2022 results for the VodafoneZiggo JV and full year 2022 U.S. GAAP results
for the VMO2 JV. For more information, please visit www.libertyglobal.com.
20
Selected Operating Data & Subscriber Variance Table — As of and for the quarter ended December 31, 2022
Homes
Passed
Fixed-Line
Customer
Relationships
Total
RGUs
Internet
Subscribers
(i)
Video
Subscribers
(ii)
Telephony
Subscribers
(iii)
Total Mobile
Subscribers
Operating Data
UPC Holding:
Switzerland
(iv)
..........................................................................
2,513,800 1,470,900 3,403,200 1,183,400 1,216,500 1,003,300 2,766,200
Slovakia
...................................................................................
637,900 182,400 400,700 146,400 164,900 89,400
Total UPC Holding
.............................................................
3,151,700 1,653,300 3,803,900 1,329,800 1,381,400 1,092,700 2,766,200
VM Ireland
..................................................................................
965,000 421,100 895,500 382,600 260,700 252,200 143,800
Q4 Organic Subscriber Variance
UPC Holding:
Switzerland
(iv)
..........................................................................
12,400 2,800 (6,100) 9,200 (6,800) (8,500) 14,400
Slovakia
...................................................................................
1,200 (700) (400) 100 (500)
Total UPC Holding
.............................................................
13,600 2,100 (6,500) 9,300 (7,300) (8,500) 14,400
VM Ireland
..................................................................................
3,100 (2,900) (16,700) (1,600) (8,900) (6,200) 6,400
Footnotes for Selected Operating Data and Subscriber Variance Tables
(i) In Switzerland, we offer a 10 Mbps internet service to our Video Subscribers without an incremental recurring fee. Our Internet Subscribers in Switzerland include approximately 45,100
subscribers who have requested and received this service.
(ii) UPC Holding has approximately 30,100 “lifeline” customers that are counted on a per connection basis, representing the least expensive regulated tier of video service, with only a few channels.
(iii) In Switzerland, we offer a basic phone service to our Video Subscribers without an incremental recurring fee. Our Telephony Subscribers in Switzerland include approximately 188,500 subscribers
who have requested and received this service.
(iv) Pursuant to service agreements, Switzerland offers broadband internet, video and telephony services over networks owned by third-party operators (“partner networks”), and following the
acquisition of Sunrise, also services homes through Sunrise's existing agreements with Swisscom, Swiss Fibre Net and local utilities. Under these agreements, RGUs are only recognized if there
is a direct billing relationship with the customer. Homes passed or serviceable through the above service agreements are not included in Switzerland's homes passed count as we do not own
these networks. Including these arrangements, our operations in Switzerland have the ability to offer fixed services to the national footprint.
21
Selected Operating Data — As of December 31, 2022
Prepaid Mobile
Subscribers
Postpaid Mobile
Subscribers
Total Mobile
Subscribers
Total Mobile Subscribers
UPC Holding:
Switzerland
...................................................................................................................................................................................................................
440,000 2,326,200 2,766,200
Slovakia
........................................................................................................................................................................................................................
Total UPC Holding
..................................................................................................................................................................................................
440,000 2,326,200 2,766,200
VM Ireland
........................................................................................................................................................................................................................
143,800 143,800
December 31, 2022 vs. September 30, 2022
Q4 Organic Mobile Subscriber Variance
UPC Holding:
Switzerland
...................................................................................................................................................................................................................
(29,600) 44,000 14,400
Slovakia
........................................................................................................................................................................................................................
Total UPC Holding
..................................................................................................................................................................................................
(29,600) 44,000 14,400
VM Ireland
........................................................................................................................................................................................................................
6,400 6,400
General Notes to Tables:
Most of our broadband communications subsidiaries provide broadband internet, telephony, data, video or other B2B services. Certain of our B2B revenue is derived from SOHO subscribers that pay a
premium price to receive enhanced service levels along with internet, video or telephony services that are the same or similar to the mass marketed products offered to our residential subscribers. All
mass marketed products provided to SOHOs, whether or not accompanied by enhanced service levels and/or premium prices, are included in the respective RGU and customer counts of our
broadband communications operations, with only those services provided at premium prices considered to be “SOHO RGUs” or “SOHO customers”. To the extent our existing customers upgrade from a
residential product offering to a SOHO product offering, the number of SOHO RGUs or SOHO customers will increase, but there is no impact to our total RGU or customer counts. With the exception of
our B2B SOHO subscribers and mobile subscribers at medium and large enterprises, we generally do not count customers of B2B services as customers or RGUs for external reporting purposes.
22
Footnotes
1 Organic figures exclude the customer relationships and subscribers of acquired entities at the date of acquisition and other non-organic
adjustments, but include the impact of changes in customers or subscribers from the date of acquisition. All customer relationship and
subscriber additions or losses refer to net organic changes, unless otherwise noted
2 The capital expenditures that we report in our combined statements of cash flows do not include amounts that are financed under vendor
financing or finance lease arrangements. Instead, these expenditures are reflected as non-cash additions to our property and equipment
when the underlying assets are delivered, and as repayments of debt when the related principal is repaid
3 Postpaid mobile additions include B2B mobile subscribers
4 Rebased growth percentages, which are non-GAAP measures, are presented as a basis for assessing growth rates on a comparable basis.
For purposes of calculating rebased growth rates on a comparable basis for all businesses that we owned during 2022, we have adjusted
our historical revenue, Adjusted EBITDA and Adjusted EBITDA less P&E Additions for the three months and year ended December 31, 2021
to (i) include the pre-acquisition revenue, Adjusted EBITDA and P&E additions of entities acquired during 2021 in our rebased amounts for
the three months and year ended December 31, 2021 to the same extent that the revenue, Adjusted EBITDA and P&E additions of these
entities are included in our results for the three months and year ended December 31, 2022 and (ii) reflect the translation of our rebased
amounts for the three months and year ended December 31, 2021 at the applicable average foreign currency exchange rates that were
used to translate our results for the three months and year ended December 31, 2022. Investors should view rebased growth as a
supplement to, and not a substitute for, U.S. GAAP measures of performance. For further information on the calculation of rebased growth
rates, see the discussion in Revenue and Adjusted EBITDA in Liberty Global’s press release dated February 22, 2023, Liberty Global
Reports Q4 2022 Results. The following table provides adjustments made to the 2021 amounts to derive our rebased growth rates:
Three months ended December 31, 2021 Year ended December 31, 2021
Revenue
Segment
Adjusted
EBITDA
Segment
Adjusted
EBITDA less
P&E Additions Revenue
Segment
Adjusted
EBITDA
Segment
Adjusted
EBITDA less
P&E Additions
in millions
UPC Holding
Acquisitions .............................................
29.1 (4.6) (4.6) (15.7) (15.7)
Foreign Currency
...................................
54.1 18.4 6.5 214.0 76.5 39.3
5 Costs to capture generally include incremental, third-party operating and capital related costs that are directly associated with integration
activities, restructuring activities, and certain other costs associated with aligning an acquiree to our business processes to derive synergies.
These costs are necessary to combine the operations of a business being acquired (or joint venture being formed) with ours or are
incidental to the acquisition. As a result, costs to capture may include certain (i) operating costs that are included in Adjusted EBITDA, (ii)
capital related costs that are included in property and equipment additions and Adjusted EBITDA less P&E Additions and (iii) certain
integration related restructuring expenses that are not included within Adjusted EBITDA or Adjusted EBITDA less P&E Additions. Given the
achievement of synergies occurs over time, certain of our costs to capture are recurring by nature, and generally incurred within a few years
of completing the transaction.
6 Net third-party debt including finance lease obligations is not a defined term under U.S. GAAP and therefore may not be comparable with
other similarly titled measures reported by other companies
23
Glossary
10-Q or 10-K: As used herein, the terms 10-Q and 10-K refer to our most recent quarterly or annual report as filed with the Securities and
Exchange Commission on Form 10-Q or Form 10-K, as applicable.
Adjusted EBITDA,
Adjusted EBITDA less P&E Additions and Property and Equipment Additions (P&E Additions):
Adjusted EBITDA: Adjusted EBITDA is the primary measure used by our chief operating decision maker to evaluate segment operating
performance and is also a key factor that is used by our internal decision makers to (i) determine how to allocate resources to segments
and (ii) evaluate the effectiveness of our management for purposes of annual and other incentive compensation plans. As we use the
term, Adjusted EBITDA is defined as earnings (loss) from continuing operations before net income tax benefit (expense), other non-
operating income or expenses, net gains (losses) on debt extinguishment, net foreign currency transaction gains (losses), net gains
(losses) on derivative instruments, net interest expense, depreciation and amortization, share-based compensation, related-party fees
and allocations, provisions and provision releases related to significant litigation and impairment, restructuring and other operating items.
Other operating items include (a) gains and losses on the disposition of long-lived assets, (b) third-party costs directly associated with
successful and unsuccessful acquisitions and dispositions, including legal, advisory and due diligence fees, as applicable, and (c) other
acquisition-related items, such as gains and losses on the settlement of contingent consideration. Our internal decision makers believe
Adjusted EBITDA is a meaningful measure because it represents a transparent view of our recurring operating performance that is
unaffected by our capital structure and allows management to (1) readily view operating trends, (2) perform analytical comparisons and
benchmarking between segments and (3) identify strategies to improve operating performance in the different countries in which we
operate. We believe our consolidated Adjusted EBITDA measure, which is a non-GAAP measure, is useful to investors because it is one
of the bases for comparing our performance with the performance of other companies in the same or similar industries, although our
measure may not be directly comparable to similar measures used by other public companies. Consolidated Adjusted EBITDA should be
viewed as a measure of operating performance that is a supplement to, and not a substitute for U.S. GAAP measures of income included
in our consolidated statements of operations.
Adjusted EBITDA less P&E Additions: We define Adjusted EBITDA less P&E Additions, which is a non-GAAP measure, as Adjusted
EBITDA less property and equipment additions on an accrual basis. Adjusted EBITDA less P&E Additions is a meaningful measure
because it provides (i) a transparent view of Adjusted EBITDA that remains after our capital spend, which we believe is important to take
into account when evaluating our overall performance, and (ii) a comparable view of our performance relative to other
telecommunications companies. Our Adjusted EBITDA less P&E Additions measure may differ from how other companies define and
apply their definition of similar measures. Adjusted EBITDA less P&E Additions should be viewed as a measure of operating performance
that is a supplement to, and not a substitute for, U.S. GAAP measures of income included in our consolidated statements of operations.
P&E Additions: Includes capital expenditures on an accrual basis, amounts financed under vendor financing or finance lease
arrangements and other non-cash additions.
ARPU: Average Revenue Per Unit is the average monthly subscription revenue per average fixed customer relationship or mobile subscriber, as
applicable. ARPU per average fixed-line customer relationship is calculated by dividing the average monthly subscription revenue from residential
fixed and SOHO services by the average number of fixed-line customer relationships for the period. ARPU per average mobile subscriber is
calculated by dividing mobile subscription revenue for the indicated period by the average number of mobile subscribers for the period. Unless
otherwise indicated, ARPU per fixed customer relationship or mobile subscriber is not adjusted for currency impacts. ARPU per RGU refers to
average monthly revenue per average RGU, which is calculated by dividing the average monthly subscription revenue from residential and
SOHO services for the indicated period, by the average number of the applicable RGUs for the period. Unless otherwise noted, ARPU in this
release is considered to be ARPU per average fixed customer relationship or mobile subscriber, as applicable. Fixed-line customer relationships,
mobile subscribers and RGUs of entities acquired during the period are normalized. In addition, for purposes of calculating the percentage
change in ARPU on a rebased basis, which is a non-GAAP measure, we adjust the prior-year subscription revenue, fixed-line customer
relationships, mobile subscribers and RGUs, as applicable, to reflect acquisitions, dispositions and FX on a comparable basis with the current
year, consistent with how we calculate our rebased growth for revenue and Adjusted EBITDA, as further described in the body of this release.
ARPU per Mobile Subscriber: Our ARPU per mobile subscriber calculation that excludes interconnect revenue refers to the average monthly
mobile subscription revenue per average mobile subscriber and is calculated by dividing the average monthly mobile subscription revenue
(excluding handset sales and late fees) for the indicated period, by the average of the opening and closing balances of mobile subscribers in
service for the period. Our ARPU per mobile subscriber calculation that includes interconnect revenue increases the numerator in the above-
described calculation by the amount of mobile interconnect revenue during the period.
Blended fully-swapped debt borrowing cost: The weighted average interest rate on our aggregate variable- and fixed-rate indebtedness
(excluding finance leases and including vendor financing obligations), including the effects of derivative instruments, original issue premiums or
discounts and commitment fees, but excluding the impact of financing costs.
B2B: Business-to-Business.
Customer Churn: The rate at which customers relinquish their subscriptions. The annual rolling average basis is calculated by dividing the
number of disconnects during the preceding 12 months by the average number of customer relationships. For the purpose of computing churn, a
disconnect is deemed to have occurred if the customer no longer receives any level of service from us and is required to return our equipment. A
partial product downgrade, typically used to encourage customers to pay an outstanding bill and avoid complete service disconnection, is not
considered to be disconnected for purposes of our churn calculations. Customers who move within our footprint and upgrades and downgrades
between services are also excluded from the disconnect figures used in the churn calculation.
24
Fixed-Line Customer Relationships: The number of customers who receive at least one of our internet, video or telephony services that we count
as RGUs, without regard to which or to how many services they subscribe. Fixed-Line Customer Relationships generally are counted on a unique
premises basis. Accordingly, if an individual receives our services in two premises (e.g., a primary home and a vacation home), that individual
generally will count as two Fixed-Line Customer Relationships. We exclude mobile-only customers from Fixed-Line Customer Relationships.
Fixed-Mobile Convergence (FMC): Fixed-mobile convergence penetration represents the number of customers who subscribe to both a fixed
broadband internet service and postpaid mobile telephony service, divided by the total number of customers who subscribe to our fixed
broadband internet service.
Homes Passed: Homes, residential multiple dwelling units or commercial units that can be connected to our networks without materially
extending the distribution plant. Certain of our Homes Passed counts are based on census data that can change based on either revisions to the
data or from new census results.
Internet Subscriber: A home, residential multiple dwelling unit or commercial unit that receives internet services over our networks, or that we
service through a partner network.
Lightning Premises: Includes homes, residential multiple dwelling units and commercial premises that potentially could subscribe to our
residential or SOHO services, which have been connected to the VMO2 JV’s networks in the U.K. as a part of the Project Lightning network
extension program. Project Lightning infill build relates to construction in areas adjacent to our existing network.
Mobile Subscriber Count: For residential and business subscribers, the number of active SIM cards in service rather than services provided. For
example, if a mobile subscriber has both a data and voice plan on a smartphone this would equate to one mobile subscriber. Alternatively, a
subscriber who has a voice and data plan for a mobile handset and a data plan for a laptop would be counted as two mobile subscribers.
Customers who do not pay a recurring monthly fee are excluded from our mobile telephony subscriber counts after periods of inactivity ranging
from 30 to 90 days, based on industry standards within the respective country. In a number of countries, our mobile subscribers receive mobile
services pursuant to prepaid contracts.
MVNO: Mobile Virtual Network Operator.
RGU: A Revenue Generating Unit is separately an Internet Subscriber, Video Subscriber or Telephony Subscriber. A home, residential multiple
dwelling unit, or commercial unit may contain one or more RGUs. For example, if a residential customer subscribed to our broadband internet
service, video service and fixed-line telephony service, the customer would constitute three RGUs. Total RGUs is the sum of Internet, Video and
Telephony Subscribers. RGUs generally are counted on a unique premises basis such that a given premise does not count as more than one
RGU for any given service. On the other hand, if an individual receives one of our services in two premises (e.g., a primary home and a vacation
home), that individual will count as two RGUs for that service. Each bundled internet, video or telephony service is counted as a separate RGU
regardless of the nature of any bundling discount or promotion. Non-paying subscribers are counted as subscribers during their free promotional
service period. Some of these subscribers may choose to disconnect after their free service period. Services offered without charge on a long-
term basis (e.g., VIP subscribers or free service to employees) generally are not counted as RGUs. We do not include subscriptions to mobile
services in our externally reported RGU counts. In this regard, our RGU counts exclude our separately reported postpaid and prepaid mobile
subscribers.
SIM: Subscriber Identification Module.
SOHO: Small or Home Office Subscribers.
Telephony Subscriber: A home, residential multiple dwelling unit or commercial unit that receives voice services over our networks, or that we
service through a partner network. Telephony Subscribers exclude mobile telephony subscribers.
U.S. GAAP: Accounting principles generally accepted in the United States.
Video Subscriber: A home, residential multiple dwelling unit or commercial unit that receives our video service over our broadband network or
through a partner network.
YoY: Year-over-year.
25