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The Infopod is located on the ground floor of the Garry Weston Centre at Hammersmith
Hospital, telephone: 020 3313 4248 and is open (except bank holidays):
Monday and Tuesday 09.00-17.00
Wednesday, Thursday, Friday 09.00-16.00
Maggie’s Cancer Caring Centre
Maggie’s is a cancer charity that provides the emotional, practical and social support that
people with cancer may need. The centre combines striking buildings, calming spaces,
professional experts offering professional support, and the ability to talk and share experiences
with a community of people who have been through similar experiences. Designed by leading
architects, Maggie’s centres are warm, friendly and informal places full of light and open space
with a big kitchen at their heart. Maggie’s West London is located in the grounds of Charing
Cross Hospital but is independent of our hospital. The centre is open Monday to Friday, 09.00-
17.00. For more information, please call 020 7386 1750.
How do I make a comment about my visit?
We aim to provide the best possible service and staff will be happy to answer any of the
questions you may have. If you have any suggestions or comments about your visit, please
either speak to a member of staff or contact the patient advice and liaison service (PALS) on
020 3313 0088 (Charing Cross, Hammersmith and Queen Charlotte’s & Chelsea hospitals), or
020 3312 7777 (St Mary’s and Western Eye hospitals). You can also email PALS at
[email protected] The PALS team will listen to your concerns, suggestions or queries and is often able to help solve problems on your behalf.
Alternatively, you may wish to complain by contacting our complaints department:
Complaints department, fourth floor, Salton House, St Mary’s Hospital, Praed Street
London W2 1NY
Telephone: 020 3312 1337 / 1349
Alternative formats
This leaflet can be provided on request in large print or easy read, as a sound recording, in
Braille or in alternative languages. Please email the communications team:
Wi-fi
Wi-fi is available at our Trust. For more information, visit our website: www.imperial.nhs.uk