Customers
The largest portion (over 99%) of our total
carbon footprint comes from our Scope 3
emissions, driven by the electricity and gas
that we sell to our customers.
The calculation of these emissions depends
upon the UK Grid’s electricity fuel mix
figures, which reflect the different energy
sources from which the electricity we
supply originates (e.g. wind, solar, etc.).
Fuel mix figures are published each
summer by the energy sector regulator,
Ofgem; therefore, our 2022 Scope 3
emissions are unavailable at the time
ofpreparation of this report.
We’ll calculate these Scope 3 emissions for
2022 once the fuel mix is published and will
disclose our complete emissions profile
inour Plan Zero 2022 progress report,
dueto be published in September 2023.
Please note that our location- and market-
based Scope 3 emissions for 2021 were
11,862,715 tCO
2
e and 12,639,252 tCO
2
e
respectively, as published in our Plan
Zero2021 progress report found here
2
.
The market-based figure was also assured
by PwC and you can find their limited
assurance statement for our 2021
Scope3 market-based emissions here
1
.
Reporting methodology
Our reporting approach is aligned with
theWRI GHG Reporting Protocol
Corporate Standard. The basis of
preparation document outlining the
reporting methodology in detail
canbefound on our website
1
.
Performance
Our absolute Scope 1 and Scope 2 market-
based emissions and location-based
emissions decreased by 26.9% and 26.5%
respectively between 2021
1
and 2022.
Energy and GHG emissions
reduction actions
For the whole nation, 2022 was a very
different year to 2021. At OVO we settled
into a ‘new normal’ operationally following
the easing of COVID-19 restrictions.
As lockdown measures and restrictions
reduced, we saw a return to some
in-person working across our sites.
This was boosted by the return of in-person
events and meetings, and our field teams
were able to go into more of our
customers’ homes.
We also announced a streamlining of our
property portfolio with a move to three
office hubs: in Bristol, London and Glasgow.
Over 2022, we continued to make progress
towards our Plan Zero operational
decarbonisation goals. In September,
weannounced our refreshed Plan Zero
framework which included a more
challenging operational net zero target
andhas allowed for simpler, more frequent
internal reporting on progress.
Alongside our financial metrics, we now
include metrics on fleet decarbonisation
and office energy efficiency in monthly
reporting to our leadership team. Crucially,
and in line with these new metrics, we
accelerated the uptake of electric vehicles
(EVs) across our fleet, meaning EVs now
make up almost half of our total fleet.
Assurance
PricewaterhouseCoopers LLP (PwC) was
engaged to provide independent limited
assurance over selected information in the
Annual Report and Accounts for the year
ended 31 December 2022. PwC’s limited
assurance scope covers the following
information: total Scope 1 and Scope 2
emissions (location-based) and total
Scope 1 and Scope 2 emissions (market-
based). Both metrics are marked with the
symbol ^ in the data table above.
See PwC’s Assurance Statement here
1
.
Considering TCFD in
howwe report
Please note that we will provide further
information with respect to what we have
done so far to consider the TCFD framework
and the impact and outcomes for OVO in
our 2022 Plan Zero Report, due to be
published in Autumn 2023.
The climate crisis is the single most important
issue facing the welfare of the planet and
itspeople. Plan Zero is our ambitious
sustainability strategy which covers our
commitment to the climate, ourcustomers
and our culture. Through PlanZero, we have
set stretching decarbonisation targets and
balance this with ensuring a just transition for
all of our customers and fostering an
innovative, change-maker culture at OVO
where everyone can grow and belong.
We recognise the importance of disclosing
against the recommendations of the TCFD
framework, and to demonstrate our
commitment to the climate, we have
conducted our first TCFD analysis this year.
This year, we will be using the TCFD
guidance and framework to disclose our
work on climate risk to date and have
included a summary of our considerations
inthis report.
From next year, we will be required to make
disclosures in line with the new Companies
Act. These align, but are not exactly the
same as the TCFD and will be reported
in2024.
Climate Governance
Here at OVO, the tone is set from the top
– it is our CEO who oversees our climate
performance and who is also accountable
for the delivery of our Plan Zero goals.
Our Leadership team puts in place the
resources, support, processes and
decision-making to help OVO’s people
putthe environment first. Please see
ourenvironment policy on our website
3
.
Our Board has overarching responsibility
for ensuring the longevity of the business.
The Board’s Risk Committee oversees all
of OVO’s business risks and reports to the
Board as needed, including for physical
and transition risks associated with our
changing climate.
We have a dedicated Sustainability team,
which supports the delivery of key projects
and initiatives, and we’re in the process of
establishing a dedicated sustainability
governance framework, which will take in
the views of representatives from across
OVO. All of our people have a responsibility
to drive progress to achieving Plan Zero,
and we’re aiming to increase the proportion
of training hours that focus on the build out
of green skills to help bridge the
decarbonisation skills gap.
Strategy
Since we launched Plan Zero, the world has
been transformed by a global pandemic, and
the UK has plunged into a cost of living crisis.
Industry guidance to help companies set truly
sustainable net zero targets has also been
updated. As we’re committed to following
the latest climate science, our refreshed
strategy recognises and responds to the
challenges of today and reiterates the
importance of leaving no one behind on the
transition to net zero. You can see more
information on our sustainability strategy
onour website
2
.
Property initiatives
Focusing on three hubs (London, Bristol
and Glasgow) has reduced the number of
our properties by 15, which equates to an
annual reduction in energy consumption
of290,500 kWh.
These core offices are on our building
energy management platform so their
energy consumption is monitored and any
deviations from the norm are investigated.
Of our core offices, London and Glasgow
have onsite solar generation.
We continually seek improvements to
increase energy productivity whether by
adjusting system settings for seasonal or
unexpected weather variations or by
monitoring plant operating times to align
withoccupancy levels.
Overall, our efficiency initiatives and
consolidation of our property portfolio
haveresulted in a reduction of building
electricity consumption by 4.8% and
buildinggas consumption by 5.5% in
comparison with 2021.
Electrifying our vehicle fleet
We continue making progress towards our
Plan Zero goal of having a 100% EV fleet by
2025. We acquired 395 EVs and disposed
of 759 internal combustion engine vehicles.
These changes boosted the proportion
ofEVs in our fleet in 2022 to 48%
(2021: 12%) and significantly reduced
overall fleet emissions. But we face some
challenges to our ambitions, not least the
global shortage of microchips which has
slowed EV production.
We’re continuing to increase the number
ofEV chargers installed at our engineers’
homes, installing 265 by the end of 2022
(2021: 73), an increase of more than 360%.
This year, we onboarded Mina, an EV-
driver reimbursement solution partner, that
allows our drivers to be reimbursed quickly
for the exact amount of energy they use
whilst charging their EV at home. So far, we
have 43% of our EV drivers supported
through this platform.
Public charging remains a barrier for drivers
who can’t charge at home and we are
working on various initiatives to improve
this. We are also continuing with driver
education via our EV champions who dispel
the myths around EVs and help other drivers
understand the range of capabilities and
benefits EVs have.
Business travel
This year, we saw our business travel
emissions increase, largely due to the
easing of COVID-19 restrictions and more
of our people travelling between offices
for in-person meetings and events.
We also hosted two roadshows this year
to showcase some of the amazing work
that our teams from across OVO have
been leading on. From Plan Zero, learning
and development, to Belonging, we
encouraged our people to come together
again and collaborate face-to-face.
1. PricewaterhouseCoopers LLP (PwC) also provided independent limited assurance over OVO’s Scope 1 and Scope 2 market-based and location-based emissions in the
Annual Accounts for the year ended 31 December 2021. See PwC’s 2021 Assurance Statement at https://www.ovo.com/sustainability-assurance-report/ and OVO’s
2021Basis ofPreparation at https://company.ovo.com/basis-of-preparation/
2. https://company.ovo.com/planzero/plan-zero-progress-and-reporting-2/
3. https://company.ovo.com/environmental-policy/
16
OVO Group Ltd
Annual Report and Financial Statements 2022
OVO Group Ltd
Annual Report and Financial Statements 2022
17
Strategic Report
Streamlined energy and carbon reporting continued Other impact reporting