JOB &
INTERNSHIP
HANDBOOK
Tips & Tools for Career Readiness
6000 J Street • MS 6064 • Lassen Hall 1013 • Sacramento, CA 95819
916.278.6231 • 916.278.6872 Fax • www.csus.edu/careercenter
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Letrice Fowler
"Every student attending Sacramento State should check out our Career Center. The
Sacramento State Career Center provides a wide range of internships in almost every discipline.
Quality internships that provide experiential learning are the foundation for career
success.
For many years, I have worked closely with the Career Center sta to help my students
acquire real world experience that translates into real jobs. The wide variety of resume and
interview workshops and employment events they provide are outstanding.
If you're a Sacramento State student, a government agency or company looking for
quality students.....the Sacramento State Career Center is your best resource."
Alumna, Photography - Class of 2017
“I have utilized the Career Center for resumes, cover letters, mock interviews, and
most importantly finding the right career for me. With the professional help I
received from the Career Center, I was able to find jobs within my field
during my time at Sac State and after graduation.”
Michael J. Wadlé
Lecturer,
D
epar
tment of P
olitical Science , Sacramento State
“I have been the recruiter for the Sacramento FBI for the past ve years and have had the
pleasure of working extensively with the Career Center at Sacramento State during that time.
Each and every one of the sta members I have met and dealt with has always had the best
interests of the students in mind as they help them prepare for careers after graduation. I visit
most, if not all, of the universities in Northern California and the students at
Sacramento State are some of the best prepared candidates I have met. It is one of my
favorite places to recruit due to the caliber of the candidates I meet there and I’m
convinced a lot of that has to do with the resources and guidance provided by the Career Center.”
Steve Dupre
Special Agent, FBI
“The Sac State Career Center has helped me throughout the years as an undergrad transfer student.
They helped me review my resume, which helped me in my application for Federal Work Study and
on-campus jobs. As graduation approached, they helped me explore career paths and provided me
with information and resources that helped in my decision to pursue graduate school. By reviewing
my resume, written statement, and through mock interviews the Career Center better pre-
pared me for the application process to graduate programs. Now ready to enter the work eld
the Career Center sta has once again helped me with my resume and through mock interviews, as
I prepare for internship applications. I cannot thank the Career Center sta enough for the help they
have provided thus far! I highly recommend our students and alumni to take advantage of the re-
sources the Sac State Career Center has to oer.”
Lizette Muñiz
School of Psychology Graduate Student, Sacramento State
Testimonials
(Retired)
Table of Contents
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Career Center Testimonials . . . . . . . . . . . . . . . . . . INSIDE COVER
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What You Should Know About Career Center Services . . . . . . . . . . 2
Career Planning Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Career Readiness: Are You Ready? . . . . . . . . . . . . . . . . . . . . . . 4
SECTION I: TOOLS & MATERIALS
Cover Letter Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Sample Cover Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Resume Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Top 10 Skill Sets Employers Seek from College Graduates . . . . . . 8-9
Five Tips for Writing an Accomplishment Statement . . . . . . . . . . 10
Action Verbs for Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Arts & Letters - English Sample Resume . . . . . . . . . . . . . . . . . . 12
Arts & Letters - Communication Studies Sample Resume . . . . . . . 13
Business Administration - Accountancy Sample Resume . . . . . . . 14
Computer Science - Electrical & Electronic Engineering
Sample Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Education - Teaching Sample Resume . . . . . . . . . . . . . . . . . . . 16
Health & Human Services - Social Work Sample Resume . . . . . . .17
Health & Human Services - Nursing Sample Resume . . . . . . . . . . 18
Natural Sciences & Mathematics - Biology Sample Resume . . . . . . 19
Social Sciences & Interdisciplinary Studies, Ethnic Studies
Sample Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Portfolios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SECTION II: JOB & INTERNSHIP STRATEGIES
Job & Internship Search Strategies . . . . . . . . . . . . . . . . . . . . . 23
Five Ways to Protect Your Personal Brand on Social Media . . . . . . 24
Networking 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-26
SECTION III: INTERVIEWS & SALARY NEGOTIATIONS
S.T.A.R. Method for Behavioral Interviewing . . . . . . . . . . . . . . . 27
Interview Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Professional Dress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sample Thank You Letter . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Successful Negotiation: Getting to Win-Win . . . . . . . . . . . . . . . 31
SECTION IV: DIVERSITY IN THE WORKPLACE
Diversity Resources . . . . . . . . . . . . . . . . . . 32 - Inside Back Cover
2 | SACRAMENTO STATE
WHAT YOU SHOULD KNOW ABOUT
CAREER CENTER SERVICES
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Career Planning Process
Self-Exploration:
Explore who you are and what you enjoy. Please identify.
Areas of interest:
Classes you have enjoyed:
Activities/skills you have enjoyed doing:
Hobbies or things you like to do for fun:
Jobs or careers that people around you are involved:
Anything you dreamt of doing:
Research Careers/Academic Programs: Which areas below are you interested in exploring?
Faculty/Program Advisors Major career options
Professional associations Career assessments
Social media/online career videos Internet research
Graduate school research Employer lectures/panels
Career fairs Company websites
Goal Setting: Identify your goals and how to achieve them.
Set a career and/or education goal:
• First step to achieve your goal:
• Second step to achieve your goal:
• Third step to achieve your goal:
List resources to assist you in choosing/changing your major:
List phone and email of the resource you identied to achieve your goal:
Experiential Education: Which strategies below would you be interested in gaining experience?
Informational interviews
Part-time/full-time jobs
Job shadowing
Cooperative education
Internships
Volunteer positions
Mentoring
Community service positions
Handshake
Career Center events
Job Search or Advanced Study: Which next steps would you like to take to explore jobs or graduate
schools?
Interview practice sessions
Company information sessions
Part-time/full-time job listings
Resume review
Job search information
Handshake
On-campus Interviews
Resumes/cover letters
4 | SACRAMENTO STATE
National Association of
Colleges and Employers:
Career Readiness
Competencies:
CRITICAL THINKING/
PROBLEM SOLVING
TEAMWORK/
COLLABORATION
PROFESSIONALISM/
WORK ETHIC
DIGITAL TECHNOLOGY
GLOBAL/
MULTICULTURAL
FLUENCY
CAREER CENTER
Lassen Hall 1013
(916) 278-6231
csus.edu/careercenter
CAREER READINESS
ARE YOU CAREER READY?
Employers are looking for new
Sacramento State graduates to be
career ready and professional. A
recent Sacramento State employer
survey rated the most essential
competencies among new hires:
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ORAL/WRITTEN
COMMUNICATIONS
LEADERSHIP
CAREER MANAGEMENT
LEVEL I
SELF-EXPLORATION
Skills, Interests, Values, and
Na
tural Talents
LEVEL II
RESEARCH ACADEMIC AND
C
AREER OPTIONS
Explore Major and Career Options
LEVEL III
DECISION-MAKING
STRATEGIES
Take Action to Achieve Goals
LEVEL IV
EXPERIENTIAL EDUC
ATION
Introduction: Linking Education and Experience
LEVEL V
JOB SEARCH STRATEGIES
Jobs, Internships & More
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Cover Letter Basics
JAMES D. STUDENT
1111 University Street • Sometown, CA 00000
(999) 999-9999 • [email protected]
Date of Submission
Contact Name, Title of Contact
Department
Name of Organization
Street Address
City, State ZIP Code
Dear Mr. or Ms. ____________:
State the purpose for writing, including the name of the position or eld, or the general
vocational area about which you are asking. Be as specic as possible. Tell how you heard of
the opening or organization. To gain the attention of the reader, information such as who
referred you, if you met them at an event, or if you read something current about their
company, may be included.
Summarize your qualications which you think would be of greatest interest to the
employer, choose examples of experiences/skills that may be of interest to the employer and/
or relate to the position to which you are applying. Cite relevant education and any leadership
experience, including relevant projects or assignments. Participation in related student clubs
and organizations may also be added, including whether you held a leadership position.
Sincerely state your interest in their organization, position, and/or type of work. Describe why
you would like to work for their company based on the company's mission, values, and/or other
unique characteristics.
Express your appreciation for being considered for the position to which you are applying, and
thank them for taking the time to review your enclosed resume and/or application. Let them
know you are looking forward to the net step in the process and the opportunity to meet with
them in person. Also, indicate how you can be reached if they have any questions or need
further information.
Sincerely,
Your Signature in Black Ink
Your Typed Name (Legal Name, No Abbreviations)
CHECKLIST
Does not exceed
one page
Address to a
specic person
Clearly state
what you are
applying for
Focus on your
relevant skills for
the position
Demonstrate
you have
researched the
employer
Minimal usage
of "I" statements
Save and title in
PDF:
YourName:CoverLetter.PDF
Proofread
Visit the Career
Center for a
cover letter
review
We are here to help!
6| SACRAMENTO STATE
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Cover Letter Sample
Use the same heading
as your resume
Include submission
date
Address your letter to a
specic person.
You may need to do
additional research
in order to nd out
to whom you should
address your letter.
Thank them for
reading your letter.
Express your interest
in speaking with them
about the opportunity
directly in person.
Identify what
position you are
applying for, the reason
you are sending the
letter, and how you
heard of the opening.
This grabs the reader’s
attention quickly.
Identify one or two of
your strongest
qualications and
clearly relate how these
skills apply to the job.
Demonstrate your
knowledge of the
company.
Mary L. Student
2222 Mountain Court • Sacramento, CA 99999 • (916) 444-3333 • [email protected]
June 5, 2017
Judy Johnson, Manager
Human Resources Department
Riverside Products, Inc.
4444 N.E. 44th Street
Seasonville, WA 95666
Dear Ms. Johnson:
During the All Majors Career Fair at California State University, Sacramento, I had the
pleasure of meeting Ms. Kimberly Jacob, the College Recruiter from your rm. During our
conversation, she informed me of the Analyst position within your Finance Department, and
suggested I reach out to you. My educational background, previous work experience, and
passion for community involvement make me a strong candidate for this position.
I received my Bachelor of Science in Business Administration with a concentration in
Finance and a minor in Economics in May 2017 from California State University,
Sacramento. In addition, I served as Treasurer for the Finance Club on campus.
My education, previous employment, and two internships have provided valuable
hands-on experience using Microsoft Ofce, PageMaker, and InDesign software. As a
Student Assistant with the California Department of Health Care Services, I utilized Excel
to track total yearly expenditures for contracted service providers. My college coursework
has also provided me with experience in both nancial and economic research. My work at
Credit Consulting Services provided me with additional nance experience investigating
discrepancies and preparing resolution reports.
Riverside Products’ involvement in the community excites me, specically your
commitment to sponsor the 6th Annual River Walk Fun Run held in Sacramento this year.
As Treasurer of the Finance Club last semester, I also had the opportunity to volunteer at the
Tax Assistance Now event. It was a pleasure to be part of such an innovative program.
Thank you for considering me for the Analyst position within your Finance Department. My
resume is attached for your review. I will follow up in one week to conrm you have
everything you need to move forward. If you have any questions or need further
information, I can be reached at (916) 444-3333 or [email protected].
Thank you for your time and consideration.
Sincerely,
Mary L. Student
Mary L. Student
6| SACRAMENTO STATE
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8 | SACRAMENTO STATE
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Top 10 Skill Sets Employers
Seek from College Graduates
Sources:
National Association of Colleges and Employers. (2017). Job Outlook 2017. Bethlehem, PA.
National Association of Colleges and Employers. (n.d.). Career Readiness Dened. Retrieved June 16, 2017 from http://www.naceweb.org/career-readiness/com-
petencies/career-readiness-dened/
8 | SACRAMENTO STATE
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Top 10 Skill Sets Employers
Seek from College Graduates
Sources:
National Association of Colleges and Employers. (2017). Job Outlook 2017. Bethlehem, PA.
National Association of Colleges and Employers. (n.d.). Career Readiness Dened. Retrieved June 16, 2017 from http://www.naceweb.org/career-readiness/com-
petencies/career-readiness-dened/
UNIQUE:
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10 | SACRAMENTO STATE
Utilize the 5 tips below to develop comprehensive
accomplishment statements for your tailored resume.
TIP #1
Identify the essential skills and duties required for the position to which you
are applying. Identify relevant skills and accomplishments in your
background that relate to the position.
• Begin your phrase with past-tense verbs or a combination of past-tense
verbs. Present tense can be utilized for current positions.
• Try to avoid wordiness and unnecessary adjectives.
• Utilize a period or no period at the end of each sentence. Be consistent.
TIP #2
Answer the questions what, how, with whom, where and for who, in order to
make your sentence more comprehensive.
• “Scheduled and conducted three one-on-one informational interviews of
business leaders with a team of 3 students for a class project.”
TIP #3
Quantify your accomplishment statement by using a percentage, numbers,
or size, if you can.
• “Raised over $10,000 organizing the 2017 Little Valley Marathon for Cancer.”
TIP #4
Describe the results or benets that came as a result of your work. First state
the benet to the employer and then what you did to accomplish that result.
• “Increased student participation in orientation by 15% utilizing creative
marketing strategies, including social media, music videos, and classroom
presentations.”
TIP #5
Combine two or more elements in an accomplishment.
• “Established a recycling program in the residence halls, which increased
environmental awareness and decreased the amount of trash by 10%.”
5 Tips for Writing
Accomplishment Statements
Accomplishment statements, or action-verb sentences, are used
on resumes to describe skills, knowledge and accomplishments.
Employers review the accomplishment statements to see if you
meet the qualications for the position.
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10 | SACRAMENTO STATE
Action Verbs for Resumes
COMMUNICATION SKILLS
Accommodated
Acquired
Administered
Analyzed
Appointed
Approved
Assigned
Attained
Authorized
Chaired
Conrmed
Considered
Consolidated
Contracted
Controlled
Coordinated
Decided
Delegated
Designated
Developed
Directed
Emphasized
Enabled
Endorsed
Enforced
Enhanced
Established
Executed
Founded
Generated
Handled
Hired
Hosted
Incorporated
Increased
Initiated
Inspected
Instituted
Instructed
Led
Managed
Motivated
Navigated
Organized
Overhauled
Oversaw
Planned
Presided
Accommodated
Advertised
Arranged
Articulated
Authored
Claried
Collaborated
Communicated
Composed
Consulted
Contacted
Corresponded
Debated
Developed
Directed
Discussed
Drafted
Edited
Explained
Expressed
Formulated
Incorporated
Inuenced
Interacted
Interpreted
Interviewed
Judged
Lectured
Marketed
Mediated
Moderated
Negotiated
Observed
Ociated
Outlined
Participated
Presented
Promoted
Proposed
Publicized
Reconciled
Recruited
Added
Amended
Approved
Arranged
Brainstormed
Catalogued
Categorized
Charted
Classied
Coded
Collected
Commissioned
Corrected
Correlated
Corresponded
Designated
Distributed
Executed
Filed
Founded
Generated
Incorporated
Inspected
Logged
Maintained
Minimized
Monitored
Obtained
Operated
Ordered
Organized
Prepared
Processed
Provided
Purchased
Recorded
Adapted
Applied
Assembled
Built
Calculated
Computed
Constructed
Converted
Debugged
Designed
Determined
Developed
Engineered
Fabricated
Fortied
Installed
Maintained
Mobilized
Operated
Printed
Programmed
Regulated
Remodeled
Repaired
Administered
Adjusted
Allocated
Amended
Analyzed
Appraised
Assessed
Audited
Balanced
Budgeted
Calculated
Computed
Corrected
Determined
Developed
Estimated
Forecasted
Managed
Marketed
Measured
Planned
Prepared
Procured
Programmed
Analyzed
Authored
Claried
Collected
Compared
Conducted
Critiqued
Detected
Determined
Diagnosed
Evaluated
Examined
Explored
Formulated
Gathered
Inspected
Interviewed
Invented
Investigated
Measured
Organized
Queried
Researched
Reviewed
Adapted
Advised
Authored
Certied
Claried
Coached
Communicated
Conducted
Coordinated
Critiqued
Developed
Enabled
Encouraged
Evaluated
Explained
Facilitated
Focused
Guided
Individualized
Informed
Instilled
Instructed
Licensed
Motivated
Referred
Reported
Resolved
Solicited
Spoke
Suggested
Summarized
Synthesized
Translated
Wrote
Prioritized
Produced
Recommended
Reorganized
Replaced
Restored
Reviewed
Scheduled
Secured
Selected
Settled
Streamlined
Strengthened
Supervised
Reformed
Registered
Remedied
Reserved
Responded
Reviewed
Scheduled
Screened
Submitted
Supplied
Updated
Validated
Veried
Accommodated
Adapted
Advocated
Aided
Answered
Arranged
Assessed
Assisted
Claried
Coached
Collaborated
Contributed
Counseled
Demonstrated
Diagnosed
Encouraged
Ensured
Expedited
Facilitated
Guided
Helped
Insured
Instructed
Motivated
Prevented
Provided
Referred
Represented
Resolved
Supported
Volunteered
Acted
Adapted
Began
Combined
Composed
Created
Customized
Designed
Developed
Directed
Displayed
Drew
Entertained
Established
Formulated
Founded
Illustrated
Initiated
Introduced
Invented
Modied
Performed
Planned
Revised
Solved
Replaced
Restored
Solved
Studied
Utilized
Projected
Qualied
Reconciled
Reduced
Researched
Retrieved
Searched
Solved
Submitted
Summarized
Surveyed
Systematized
Tested
Ociated
Persuaded
Reinforced
Simulated
Stimulated
Taught
Tested
Trained
Transmitted
Tutored
MANAGEMENT/LEADERSHIP SKILLS
TECHNICAL SKILLS
DATA/FINANCIAL SKILLS
RESEARCH SKILLS
TEACHING SKILLS
HELPING SKILLS
CREATIVE SKILLS
ORGANIZATIONAL SKILLS
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Resumes
Chronological Resume Example: Arts & Letters - English
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
John Student
1000 Student Road
Sacramento, CA 12345
(111)
111-
1111 • john.student@email.com
www.linkedin.com/johnstudent1111
SUMMARY OF SKILLS
● Proven experience securing funding in a non-profit agency
● Three years of professional writing experience
● Experience researching supportive content and government regulations
EDUCATION
Bachelor of Arts, English
California State University, Sacramento, CA, Expected: May 2019
Language Skills: Bilingual and biliterate in Spanish
Honors: Dean’s Honor List, Fall 2016 – Spring 2017
Computer Skills: Microsoft Word, Publisher, Excel and PowerPoint; Adobe InDesign
Scholarships: Aspiring Writers Scholarship, 2017
Writing for Funds Scholarship, 2016
WORK EXPERIENCE
Funding Intern, Making a Difference, Sacramento, CA January 2016 – Present
● Wrote over two dozen business letters to local companies to request sponsorship for the agency
which increased agency funding by 15% over the year
● Researched policies and procedures related to government funding for the housing program
● Called and emailed over 60 contacts with invitations to company fundraising events
● Designed event flyers and posters for 10 events using Adobe InDesign and Microsoft Publisher
Office Assistant, Downtown Lighting, Sacramento, CA May 2014 – January 2016
● Assisted with content writing for a 15 page product brochure delivered to over 1000 clients
● Corresponded with over 25 clients and vendors on a daily basis to answer questions regarding
product sales, inventory and shipping procedures
● Reviewed over 20 sample product brochures from local and nationwide listing vendors
COMMUNITY INVOLVEMENT
Fundraising Volunteer, Walk for the Hungry, Sacramento, CA December 2016
Volunteer, Making a Difference, Elk Grove, CA May 2015 – August 2016
PROFESSIONAL DEVELOPMENT
Attendee, Professional Grant Writing Seminar, Association of Writers, Sacramento, CA October 2016
AFFILIATIONS
Member, Writing Club, California State University, Sacramento, CA 2017 – Present
Member, Hornet Honors Club, California State University, Sacramento, CA 2016 – 2017
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Resumes
Functional Resume Example: Arts & Letters - Communication Studies
Functional resumes organize your most relevant experiences into skill areas. It provides
employment history in a brief format. It works well for career changers, gaps in employment,
or little to no work experience. This type of resume is especially good for a person with a strong
history of directly relevant work experience.
Lucy Student
1264 School Court • Sacramento, CA 90000
(916) 111-2222 • lucystudent@email.com
SUMMARY OF SKILLS
Experienced Training and Development specialist with strong research, bilingual and leadership skills.
EDUCATION
Bachelor of Arts in Communication Studies, Organizational Communication
California State University, Sacramento, Expected: December 2019
Honors: Dean’s Honor List, Spring 2016 – Fall 2017
Computer Skills: Microsoft PowerPoint, Word, Excel, Outlook; SPSS; InDesign
Language Skills: Bilingual and biliterate in Spanish
Research: Communication Strategies for Managers, 2016
Impact of Technology on Workforce Morale, 2015
PROFESSIONAL SKILLS AND KNOWLEDGE
Training and Development
● Assisted in teaching six training seminars for in-house staff while incorporating motivational
training strategies and considering the learning styles of training participants.
● Coordinated sailing training seminars for groups of 40 during sailing events and regattas.
● Shadowed consulting team during visits to local corporate clients requesting seminars on employee
health and safety.
● Conducted program evaluations and wrote training assessment instruments to evaluate learning
outcomes and overall progress of participants.
Project Management
● Assisted in developing a student leadership program for 60 teachers and 15 parent volunteers.
● Coordinated and implemented outreach activities, resulting in an increase in association
membership by 25% in fiscal year 2015 – 2016.
● Wrote recreation curriculum on a weekly basis for 30 recreation assistants that included
motivational strategies, learning objectives, and evaluation techniques.
Leadership
● Supervised groups of 5-30 children during daily games and activities.
● Managed sports programs with a budget of $15,000 and a staff of 15 people.
● Organized and trained a Junior Olympics Sailing team of 15 members over three years.
WORK HISTORY
Training Intern, Valley Consulting Services, Sacramento, CA 2017 – Present
Student Assistant, Communication Studies Department, Sacramento State, Sacramento, CA 2016
Recreation Leader, City of Mayfield Parks & Recreation, Oaktown, CA 2013 – 2014
ACTIVITIES
Epsilon Pi - Lambda Pi Eta Communication Studies Honor Society, Sacramento State, 2015 – Present
PROFESSIONAL ACTIVITIES AND AFFILIATIONS
American Society for Training and Development, 2016 – Present
American Sail Training Association, 2013 – 2014
COMMUNITY INVOLVEMENT
Volunteer, American Society for Training and Development, Sacramento Chapter, CA 2016 – Present
American Heart Association Volunteer, City of Oaktown, CA 2015 – 2016
Events Coordinator, Oaktown Sailing Regatta, Oaktown, CA 2014 – 2015
Resumes
Functional Resume Example: Business Administration - Accountancy
Functional resume organizes your most relevant experiences into skill areas. It provides
employment history in a brief format. It works well for career changers, gaps in employment,
or little to no work experience. This type of resume is especially good for a person with a strong
history of directly relevant work experience.
SUZANNE STUDENT
Sacramento, CA 95800
(916) 000-0000 • sstudent@csus.edu • www.linkedin.com/suzannestudent1111
SKILL SUMMARY
Business student concentrating in accounting. Experience with formulas, VLOOKUPs and pivot tables in
Excel. Strong background in processing and auditing payroll information. Knowledgeable in California
federal tax procedures and laws
.
EDUCATION
Bachelor of Science, Business Administration, Accountancy
California State University, Sacramento, December 2017
Major GPA: 3.75
• 150 units upon graduation • Candidate for Uniform CPA Exam: April 2018
Honors: Dean’s Honor List, Fall 2015 – Spring 2017
Computer Skills: Microsoft Excel, Word, PowerPoint; Quicken
Language Skills: Chinese (Mandarin and Cantonese)
Related Coursework: Cost Accounting, Intermediate Accounting, Federal Tax Procedures
SKILLS AND QUALIFICATIONS
Accounting
• Processed biweekly payroll and verified timesheets for up to 10 restaurant employees.
• Reconciled and audited payroll information for a local small business project.
• Provided timely and accurate bookkeeping services for private clients’ small businesses.
• Verified incoming accounts payable invoices and paid vendors.
Communication
• Interacted with all levels of personnel in a restaurant from the owner to the servers.
• Conducted several presentations to groups of 50 on motivation and persuasion techniques.
• Wrote a 15 page research paper on American foreign policy and how it influenced the
economy.
Client Relations
• Assisted customers in the selection of food items in a Chinese restaurant.
• Resolved customer issues by listening to concerns and offering solutions to problems.
• Offered excellent customer service to customers with special requests and catering
requirements for banquets, large parties, and specialized food orders.
EMPLOYMENT HISTORY
Manager, Peking Restaurant, El Dorado Hills, CA 2015 – present
Bookkeeper, private clients, Sacramento, CA 2014 – 2015
Treasurer, Accounting Club, Sacramento State 2015
CAMPUS LEADERSHIP ACTIVITIES
Member, Beta Alpha Psi, Sacramento State 2015 – present
COMMUNITY INVOLVEMENT
Outreach Volunteer, Cure for Cancer, Roseville, CA 2016
Volunteer, Animal Rescue, Sacramento, CA 2015
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14 | SACRAMENTO STATE
Resumes
Chronological Resume Example: Engineering & Computer Science -
Electrical & Electronic Engineering
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
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Ronald E. Student
0000 Sac State Lane • Sacramento, CA 95800 • (916) 000-0000 • rstudent@csus.edu
SUMMARY
An Electrical and Electronics Engineering student with skills in circuit/logic design, verification,
validation, computer architecture, and VSLI.
EDUCATION
Master of Science, Electrical and Electronics Engineering
California State University, Sacramento, CA, Expected: May 2018
GPA: 3.45
Bachelor of Engineering, Electrical and Electronics Engineering
Anna University, India, May 2014
Related Course Work:
Computer Architecture Design CMOS & VSLI Design High Speed Digital Design
Hierarchical Digital Design Analog & Mixed Signal IC Design Digital System Design
Electron Devices Linear Integrated Circuits Integrated Circuits
Microwave Devices and Circuits Numerical Methods for Engineers Digital Signal Processing
TECHNICAL SKILLS
Hardware Description Languages: Verilog
Scripting/Programming Languages: C, Perl, HTML, Matlab
Engineering Tools: Xilinx ISE, L Edit
Tools/Packages: Synopsys VCS, ModelSim, Pspice 9.1, MS Office 2003, AutoCAD
Platforms/Environments: DOS, Windows (Me, 2k, XP, Vista), MS-DOS, UNIX, Linux
RELATED PROJECTS
Computer System Design
• ISA Bus Steering Logic: Designed and simulated a 64-bit bus steering logic with bus based control
logic circuitry, interfacing with a Pentium Processor with ISA Memory and I/O Device, 2016
• PCI Memory Card: Designed and simulated using Verilog, data transfer between tow PCI memory
devices under different conditions such as retry, incorrect address, special cycle, 2015
Hierarchical Digital Design
• Pipelined Matrix Multiplication: Developed a Model a Control and Data path using Verilog, to read data
from memory to a registry file; conducted matrix multiplication process to write back to memory, 2015
• Sequence Detector: Designed a model sequence detector, RTL style, using Verilog HDL and Synopsys
VCS, including synthesize it, 2015
CMOS and VLSI
• Layout of a 4-Bit Serial Adder: Design a gate level and transistor level 4 bit serial adder using Verilog
and L-Edit, 2014
Analog and Mixed Signal IC Design
• Two Stage Miller Op-amp: Developed a schematic for a two-stage Miller Op-amp and determine the
3dB frequency and phase margin; studied the output voltage for AC, DC and transient sweep, 2014
WORK EXPERIENCE
Computer Lab Assistant, Sacramento State, Sacramento, CA January 2016 – Present
•
Applied technical knowledge and excellent customer service while greeting and assisting student lab users.
Electrical Maintenance Assistant, R&D Intern, Delphi-TVS, India March 2015 – December 2015
• Monitored and controlled pressure, temperature and volume of fluids using an automated system
.
ACCO
MPLISHMENTS
Leader, Sacramento State Student Relief Team, New Orleans, May - June 2015
16 | SACRAMENTO STATE
Resumes
Chronological Resume Example: Education - Teaching
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
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Cindy Student
0
000 Success Drive, Sacramento, CA, 90000 • (916) 111-2222 • c[email protected]
SUMMARY
Credentialed high school English teacher with experience working with diverse students and an
interest in opportunities to sponsor extracurricular activities.
CREDENTIAL
SB 2042 Single Subject Teaching Credential in English with English Learner Authorization
California State University, Sacramento, May 2017
Supplemental Authorization: Social Science
Exams Passed: RICA, CSET, CBEST
EDUCATION
Bachelors of Arts in English
California State University, Sacramento, May 2015
GPA: 3.9
Computer skills: Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Adobe Illustrator
STUDENT TEACHING EXPERIENCE
Student Teacher, 7
th
and 8
th
Grade, River View Unified School District, West Sacramento, CA 2016 – Present
● Teach one 7
th
grade and one 8
th
grade language arts class comprised of over 50 students
● Utilize active participation strategies to ensure student engagement
● Analyze data to improve instruction and enhance student learning
● Attend professional development trainings to expand curriculum knowledge base
Student Teacher, 8
th
Grade, Valley River Unified School District, Sacramento, CA 2015
● Taught one 8
th
g
rade language arts class to 32 students
● Designed and delivered engaging lesson plans incorporating use of technology
● Provided at-promise, socio-economically disadvantaged teens with literacy skills through
weekly study sessions
● Encouraged and fostered positive relationships with students, colleagues, administrators, and the
community to nurture a successful academic culture
SUPPORTIVE EXPERIENCE
Instructor, Creative Studio of Dance, Elk Grove, CA 2015 – Present
● Created a healthy and positive classroom community for students
● Choreographed routines for students ages 7 to 18 on a weekly basis
● Served as a positive role model and mentor for young children in the community
Server, Valley Steakhouse, Elk Grove, CA 2013 – 2015
● Communicated with people of all ages, ethnicities, and cultures in person and by phone
● Demonstrated excellent memory and interpersonal communication skills while working with
customers
● Exhibited a positive attitude and a strong work ethic, leading to the employee of the month award
in 2013
Instructor, Green Dance Studio, Sacramento, CA 2014
● Taught jazz, hip-hop, and other dance techniques to students ages five and older
● Worked closely with students with physical and psycholo
gical disabilities
COMMUNITY INVOLVEMENT
Mentor, Cascade Creek High School, Elk Grove, CA 2017
Book Club Founder, Valley Middle School, Sacramento, CA 2016
Talent Show Coordinator, Causeway Village, West Sacramento, CA 2014 – 2015
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Resumes
Functional Resume Example: Health & Human Services - Social Work
A functional resume organizes your most relevant experience into skill areas. It provides
employment history in a brief format. It works well for career changers, gaps in employment,
or little to no work experience. This type of resume is especially good for a person with a strong
history of directly relevant work experience.
Mary L. Student
2222 Mountain Court
Sacramento, CA 99999
(916) 111-1111 • stud[email protected]
Professional Summary
Bachelor's of Social Work graduate with case management experience and research and bilingual skills.
Education
Bachelor of Arts in Social Work
California State University, Sacramento, December 2017
Honors: Golden Key National Honor Society, Spring 2016 – Present
Dean’s Honor List, Spring 2014 – Fall 2017
Certificates: Crisis Counselor, WEAVE, Sacramento, CA 2017
Chemical Dependency Counselor, Expected: January 2019
Language Skills: Bilingual and biliterate in Spanish
Research: Returning to the Self, California State University, Sacramento, CA Spring 2016
Homelessness in Graniteville, California State University, Sacramento, CA Fall 2015
Relevant Skills and Knowledge
Crisis Intervention and Counseling
• Interviewed, assessed and counseled individuals and families in crisis over the telephone and
in person.
• Demonstrated proficiency in providing comprehensive case management services and formal
documentation.
• Utilized crisis intervention strategies with adults and children suffering from various internal
and external challenges including suicidal ideation, addiction and mental illness.
• Provided hospice care for severely challenged children and elderly individuals.
Cross-Cultural Experience
• Provided counseling services to clients from a wide range of ethnic and religious backgrounds
in cooperation with other human service professionals.
• Co-facilitated an in-service training for 10 staff on community resources in the Sacramento
area for Native American clients.
• Acquired awareness and knowledge of issues affecting the African American community
as a result of educational training and work experience.
Project Development
• Facilitated and implemented a three-day toy drive for homeless children.
• Researched and co-produced a slide show about the homeless shelters in Sacramento.
• Recognized for successfully reorganizing a program that distributes food and material goods to
clients in the Sacramento area.
Work History
Crisis Counselor, Rainbow Social Services, Inc., Sacramento, CA 2016 – Present
Big Sister, Adolescent House, Sacramento, CA 2015 – 2016
Social Work Intern, Caring Emergency Services, Sacramento, CA 2015
Professional Development
Psychosocial Considerations Associated with Head Trauma, Sampson Hospital, Sacramento, CA 2016
Addiction in the Workplace, University of California, Davis, CA 2015
Affiliations
National Social Work Association, Sacramento Chapter, Sacramento, CA 2016 – Present
18 | SACRAMENTO STATE
Resumes
Chronological Resume Example: Health & Human Services - Nursing
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
Jose G. Student
0000 College Ct. Sacramento, CA 95841 • (916) 123-4567 • [email protected]
SUMMARY
Dedicated Nursing student with obstetrics, pediatric, mental health and surgical clinical experience.
EDUCATION
Bachelor of Science, Nursing
California State University, Sacramento, Expected May 2018
Major GPA: 3.78
Certifications
American Heart Association ACLS, Expires January 2019
Basic Life Support, January 2016 – January 2019
Clinical Experience
Basic/Advanced/Medical/Surgical/ICU (225 hours); Valley Medical Center, Davis, CA
● Medical/surgical floor, Surgical ICU, Medical ICU, Cardiac Step-down unit
Mental Health (90 hours); Oak Tree Psychiatric Hospital, Sacramento, CA
● Acute care psychiatric facility
Pediatrics and Obstetrics (144 hours); Valley Medical Center, Green Oaks Hospital, Roseville, CA
● Postpartum, Perinatal, and Pediatric units
RELATED NURSING EXPERIENCE
Critical Care Lab Assistant, Nursing Education Consortium, Sacramento, CA 2016 – Present
● Set up bi-weekly scenarios for Essentials of Critical Care Orientation classes
● Prepare simulation manikins with various tubes, lines, and drains, including pulmonary artery
catheters, endotracheal tubes, chest tubes and external ventricular drains
Emergency Medical Technician, Bay Medical Response, San Jose, CA 2015 – 2016
● Provided patient care in a pre-hospital setting in a metropolitan area
● Worked with hospital based PICU/NICU critical care transport trams
ADDITIONAL EXPERIENCE
Family Adoption Counselor, River Tree Adoption Agency, Sacramento, CA 2014
● Counseled families on issues regarding adoption, including legal qualifications and procedures
● Developed four parent training courses delivered to over 60 new adopting families
● Created a safe and confidential environment for prospective parents
VOLUNTEER W
ORK
Medical Volunteer, Valley Medical Center, Sacramento, CA 2015 – Present
● Assisted with nursing activities such as bed baths, positioning, and answering call lights
● Volunteered through Regional Occupation Program health careers for over 200 hours
● Attended weekly staff meetings and bi-weekly trainings
AFFILIATIONS AND ACTIVITIES
Legislative Director, Sacramento State Chapter California Student Nurse Association
Member, Beta Kappa Phi Honor Society
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Resumes
Chronological Resume Example: Natural Sciences & Mathematics - Biology
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
Cecilia Student
2400 Success Road • Sacramento, CA 90000
(123)
456-
7891 • ceciliastudent@email.com • www.linkedin.com/ceciliastudent
SUMMARY
Microbiology student with two years stem cell research experience in a
private laboratory setting. Actively involved in campus and professional organizations.
EDUCATION
Bachelor of Science, Biological Sciences, Concentration in Microbiology
California State University, Sacramento, Expected: December 2018
Associate of Science, Natural Science
Sierra College, Rocklin, December 2016
Related Coursework: Diversity of Microorganisms, Pathogenic Bacteriology, General Genetics, Molecular Cell
Biology, Organic Chemistry I & II, Quantitative Analysis, Organic Chemistry Laboratory
Achievements: William J. Donor Academic Honors Recipient, 2015
Computer Skills: Microsoft Word, Excel, PowerPoint; Bioinformatics Programs (BLAST, RStudio)
TECHNICAL SKILLS AND KNOWLEDGE
Laboratory Techniques:
● Cell stain
● Polyacrylamide gel electrophoresis
● Polymerase chain reaction
● Fungal/Bacterial cell culture
● Gel electrophoresis
● Antibiotic production assays
Equipment Proficiencies:
● Gas chromatograph
● Flow cytometer
● Mass spectrometer
● FTIR spectrometer
RELEVANT EXPERIENCE
Intern, Stem Cell Partners, Chapman Labs, California State University, Sacramento, CA Jan. 2016 – Present
● Analyze viability of mesenchymal stem cells (MSCs) in a hypoxic environment.
● Assist in isolation and characterization of MSCs from adipose tissue.
Lab Assistant, Department of Biological Sciences, California State University, Sacramento, CA Jan. 2016 – Present
● Assemble media for cell culture and prepare equipment for scheduled experiments.
● Safely dispose of biohazardous material.
Volunteer, Valley Laboratory, Department of Plant Biology, Finhorn University, CA July 2014 – Present
● Assist in determining phenotypic variations of tomato species containing specific introgression lines.
● Attend workshops on microscopy, phylogeny and bioinformatics.
Volunteer, Cardiac Cath Lab, Mercy General, Sacramento, CA, Apr. 2013 – May 2014
● Act as key support for multiple registered nurses with duties including patient transport, stocking, intravenous
therapy monitor replacement, and performing electrocardiogram tests.
ACTIVITIES AND AFFILIATIONS
President, Multicultural Organization of Science Students, California State University, Sacramento, CA 2017
Dollars for Clubs Grant Procurement Officer, Chemistry Club, California State University, Sacramento, CA 2017
Member, Science Educational Equity Program, California State University, Sacramento, CA 2017
PROFESSIONAL DEVELOPMENT
Academic Research Presentation Natural Sciences and Mathematics Symposium, 2016
Northern California American Society for Microbiology Meeting, 2014, 2015
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20 | SACRAMENTO STATE
Resumes
Chronological Resume Example: Social Sciences & Interdisciplinary Studies
Ethnic Studies
Chronological resumes are the most common format. They are especially good for a person
with relevant work experience.
Scott Student
123 Student Way
Sacramento, CA 12345
(123) 456-7890 • scottstudent@email.com
SUMMARY
Dedicated honors Ethnic Studies student at California State University, Sacramento with
research and multi-cultural training experience.
EDUCATION
Bachelor of Arts in Ethnic Studies
Concentrations: Asian American & Pan African Studies
California State University, Sacramento, December 2017
Honors: McNair Scholar, Fall 2014 – Present
Dean’s List, Fall 2013 – Present
Language Skills: Fluent in Korean
Research: Homelessness in South Africa, California State University, Sacramento, Fall 2016
Asian Americans Veterans, California State University, Sacramento, Spring 2016
PROFESSIONAL EXPERIENCE
Research Assistant
ETHN 177: Topics in African Studies, Sacramento State, Sacramento, CA September 2015 – Present
• Effectively collected qualitative data, over the telephone and via Skype, on 100 South African
families who have experienced homelessness.
• Researched and co-produced a slide show about the homeless shelters in South Africa.
• Demonstrated proficiency in providing comprehensive data management services and formal
qualitative and quantitative research strategies.
• Utilized opened ended questioning strategies with adults and young adults experiencing
homelessness in the past three years.
Multi-Cultural Center Intern
Multi-Cultural Center, Sacramento State, Sacramento, CA May 2014 – Present
• Provided cultural support to the campus community through consultations, workshops, and
events.
• Co-facilitated an in-service training for 10 student staff on community resources in the
Sacramento area for African American clients.
• Acquired awareness and knowledge of issues affecting the African American community
as a result of educational training and work experience.
Korean Tutor
World Languages & Literature Department, Sacramento State, Sacramento, CA June 2013 – May
2014
• Managed a caseload of 10 students per semester by providing one hour weekly individualized
academic support in KORN 1A – 2B.
• Provided drop-in tutoring services to an average of eight students per week.
• Facilitated and implemented six exam preparation workshops.
• Recognized for successful reorganization of drop-in services that produced a 25% increase in
utilization of tutoring services among KORN 1A students.
PROFESSIONAL DEVELOPMENT
Student Organization and Leadership Conference, Sacramento State, Sacramento, CA August 2016
AFFILIATIONS
Member, Nigerian Student Association, Sacramento State, Sacramento, CA September 2015 –Present
Member, Asian Culture Club, Sacramento State, Sacramento, CA January 2014 – Present
Member, Korean Student Association, Sacramento State, Sacramento, CA January 2014 – May 2015
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References
The following provides examples of references for employment and graduate school:
REFERENCES ON YOUR RESUME
• It is unnecessary to write “References available upon request” or list references on your resume.
• Titled as “References” or “Reference List,” it is placed on a separate sheet of paper that has the same
heading format and is on the same type of paper as your resume and cover letter.
MAKING A REFERENCE LIST
• Obtain complete information from each reference: full name, current title, company or organization
name, business address, phone number, and email address.
• Wait for the employer to request a reference list before submitting it.
• Candidates may also oer a list of references to the employer at the end of the rst interview.
CHOOSING YOUR REFERENCES
• References provide prospective employers with information about the applicant’s work and academic
performance, as well as his/her personal and professional qualities. Personal references are not
recommended.
• Ensure that references are obtained from those who will make a positive recommendation.
• Choose references based upon their relevance to the position(s) to which you are applying.
• Two to ve references are adequate if the prospective employer does not require a specic number. If
you have limited work experience, you may choose to list an education reference, such as a professor.
ASKING PERMISSION TO USE SOMEONE AS A REFERENCE
• Always ask permission of your prospective references before including them in your reference list. Some
employers will not permit their employees, including management, to provide a reference due to
liability issues. They will only provide the job title and dates of employment to the reference checker.
• It is recommended that you communicate with each of your references regarding the type of position(s)
to which you are applying and the skill set preferred by the prospective employers.
KEEPING YOUR REFERENCES UPDATED
• Provide your references with a copy of your current resume. Keep your references informed regarding
each position to which you apply. Professor or empolyer may know your other facets.
• Give your references brief and business-like updates regarding your job search while telling them which
employer(s) might call to check references. Moreover, this is your opportunity to describe the position
you are seeking to your references so they can expand on your applicable strengths.
• Thank your references once your current job search is completed. Expressing your appreciation is a
professional courtesy.
• Maintaining your reference network with periodic phone calls or emails is crucial.
CONTACTING YOUR CURRENT SUPERVISOR
• A prospective employer should ask your permission before contacting your current supervisor. It is
• acceptable to say that you prefer not to be contacted at the present time. However, you should be pre-
pared to provide a list of alternative references. If you grant permission to have your current employer
contacted, you should inform your current supervisor.
Portfolios
A portfolio is a powerful bridge between academics and your
professional development as it can present evidence of your
academic work, career goals, and personal interests. Portfolios cultivate and highlight your most relative
academic, personal and professional accomplishments of your work at Sac State and outside of your
academics. Portfolios are highly recommended for all students in all elds of study.
IDENTIFY
DEVELOP
PLAN
Below is a list of general guidelines for starting a portfolio.
1. Collect and save originals and copies of your work in a folder, drawer, or thumb drive.
2. Scan and save work in electronic format to upload onto a website or email to employers.
3. Utilize sheet protectors, section tabs, and binders to protect your work and keep you organized.
4. Tailor your choice of material based on the targeted audience and the skills you want to
emphasize. A portfolio is just your best and most appropriate work for the job.
5. Include coursework, co-curricular activities, certications, awards, photographs, and other
appropriate samples to best exemplify your work.
6. If applicable, include neatly placed copies of your resume, business card, CD, or DVD.
7. Be prepared to discuss the material in the portfolio. Why/when was it done/made? What was
your specic role in its preparation? What results/responses were obtained or achieved?
8. Create a "leave behind," or something that you can leave with the employer. This may be a simple
set of color copies on 8½ × 11 sheets, or a separate folder, binder, or book.
• List your top accomplishment that relates to your professional identity.
• List an individual to review your portfolio that will help in achieving your career goal(s).
• List relative skills and knowledge gained through your academics.
• How does your experience relate to the larger contexts of your life or the world?
• How does your program of study connect to your career goal(s)?
• List all experience and academics that relate to your career goal(s).
Portfolio Development Process
Portfolio Options
Linkedln: www.linkedin.com
Portfolium: https://portfolium.com/join
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Job & Internship
Search Strategies
1. LISTING SOURCES
2. TRANSITION EXPERIENCES
3. NETWORKING
4. NONTRADITIONAL APPROACHES
5. TRADE & PROFESSIONAL ASSOCIATIONS
6. ACADEMIC DEPARTMENTS
7. THIRD PARTY RECRUITERS
Review online resources like Handshake, the Career Center's free online
job posting system
http://www.csus.edu/careercenter/
Transition experiences can provide you with additional skills and
knowledge to help you get the job you want in the future. Examples of
these transition experiences include volunteering and internships. Refer
to the Career Center website for experiential education and internship
opportunities.
Develop and maintain contacts who may be helpful in your career
development. Begin with family, friends, alumni, past supervisors,
professors, and community members.
Identify companies that relate to your interests. Use Google to perform
specialized searches using key words. Reach out to recruiters utilizing
online networking sites such as LinkedIn and Facebook. Schedule
informational interviews with interested companies.
Identify local and national trade and professional associations that relate to
your interests. Consider joining local trade or professional associations to
begin building your professional network.
Check with Sacramento State's academic department oces and faculty for
leads on current internships and jobs. For more information visit,
https://www.csus.edu/college/
These agencies or organizations refer individuals for temporary,
temporary - to - permanent, contractual, or direct part-time and full-time
job hiring opportunities. Search online for local stang agencies and third
party recruiters. Consider those agencies that charge no fee to the job
seeker and are 100% employer paid.
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Whether you are looking for a part-time job, internship, or a full-time
position, social media plays a signicant role in how you are perceived by
peers and employers alike. Legally, any information that you put on your
site can be viewed by anyone, including employers. What an employer sees
about you online, will form an impression that may inuence a hiring
decision or promotion.
5 Ways to Protect Your Personal
Brand on Social Media
HOW ARE YOU
PERCEIVED?
Be strategic with the social media
platforms you use, choose the ones that
showcase your unique skills and
experience. Remove any pictures or
information that may not be viewed
positively by an employer.
CONSIDER CHANGING
YOUR PRIVACY SETTINGS
It is human nature to want to connect
and share. However, you should
consider setting all social media proles
used for personal reasons to private.
Review your privacy settings, proles,
and postings.
STAY ON TOP OF
THINGS
Everything written on the internet is
done in pen, not pencil. Think carefully
before posting and never post when
you are emotionally charged. Be aware
of the content friends post on your
pages.
SPELL CHECK, SPELL
CHECK, SPELL CHECK!
Spelling and grammar mistakes signify
poor communication skills to an
employer and could result in a highly
qualied candidate being rejected.
SHOW SOME
PERSONALITY!
Include leadership, membership and
aliations, community activities,
interests and hobbies. Be positive when
communicating in a post or message.
1
2
3
4
5
Here are ve ways to manage
your social media presence to
appropriately stand out and
market yourself online:
Google your name frequently
and take note of where you
appear online.
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Networking 101
THE BASICS
Networking is one of the most successful ways to develop your career path.
Connecting with those that inspire you may open your eyes to trends,
perspectives, and opportunities in your desired career eld.
HOW TO LOCATE YOUR NETWORK
• Connect with people you know (e.g. friends, relatives, co-workers,
supervisors, faculty)
• Use your hobbies as a potential network that may have useful contacts
(e.g. snowboarding, community choir, photography)
• Join the Alumni Association at Sacramento State
• Attend professional association chapter monthly lunches/local/regional conferences
• Participate in chamber mixers and committees
• Volunteer with your favorite philanthropy
• Network using LinkedIn
• Attend career fairs, employer information sessions, career panels & workshops
• Subscribe to listservs in areas of interest
HOW TO SET UP AN INFORMATIONAL INTERVIEW
Informational interviewing is a way to expand upon and deepen your
networking skills. It is a great method for career exploration and
discovering jobs not publicly advertised. Unlike a job interview,
informational interviewing allows you talk with people and gain an
"insider's perspective" on a specic career eld. It is a very eective tool both in
exploration and in the job search as it allows you to expand your job market information,
deepen your understanding of the world of work and dierent work settings, learn how to
leverage your skills and experience, and gain clarity on areas of weakness that you can work
to improve.
Questions to ask during an informational interview:
• Describe your career path. How did each job lead you to your next position?
• How/why did you decide to pursue the career in which you are working?
• What was your undergraduate major? How did it help prepare you for your career?
What additional training/education have you had?
• What are related jobs and industries which I might explore? If you made a career
change, what other elds would you consider?
• Could you describe a typical workday?
• What skills are required in your position on a day-to-day basis?
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Networking 101
BEFORE ATTENDING A NETWORKING EVENT
• Think about the purpose in attending the event:
What companies or individuals do you want to meet?
What do you want to learn about them or from them?
• Research specic companies attending the event
(e.g. What are some job titles at their company?
What are the requirements?
• Consider creating business cards and bringing them to the event
• Prepare your elevator pitch
AT THE NETWORKING EVENT
• Dress neatly and appropriately, as you would for a job interview
• Handshake must be web-to-web, not a nger handshake
• Maintain eye contact and smile
• Ax your name tag to the right side of your chest
• Use the 80/20 rule - listen about 80% and talk 20% of the time
• Ask open-ended questions (e.g. related to your career eld, current
events, and hobbies)
The elevator pitch is a 30 - 90 second commercial about youself.
It's an invaluable part of networking and can be used whenever you meet
someone new. It may be used for career fairs, informational interviews,
introduction emails and in response to the “tell me about yourself”
interview question.
Your talking points should include:
• Your employment background and career aspirations
• Your education and work highlights
• Your current situation and what you are seeking
The following is a sample template for your own elevator pitch:
Hello, my name is ____________ and I am completing a ____________
degree in ____________ at Sacramento State. I am interested in a career
in (or position as a) ____________ in the ____________ eld (industry). I
have been involved (during college) in ____________. And developed
skills in ____________. I have also had an internship position
(employment) as a ____________ with ____________ and
discovered that I really enjoy _________. Could you tell me more about
___________?
AFTER THE NETWORKING EVENT
• Send thank you note after networking meeting, or phone call
• Keep a copy of all contacts you make: name, address, job titles and
telephone numbers
• If it seems appropriate, consider connecting on LinkedIn
Networking 101
26 | SACRAMENTO STATE
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S.T.A.R Method for
Behavorial Interviewing
“Tell me about a time when you had to put in long
hours or work weekends to meet a deadline?”
If this is the type of question being asked in your job interview, you might be in the middle of a
behavioral interview.
This type of interview is designed to get you to reveal more about yourself including, how you think,
solve problems, and interact with others. The questions are more open-ended and provides an
opportunity for you to share examples of your behavior in actual situations rather than how you think
you would behave.
ACE this behavioral question by using the S.T.A.R method.
Question: Tell me about a time when you demonstrated creativity
and leadership when working on a project or assignment.
Describe a specic SITUATION
that you were in.
(The who, what, where,
when, etc.)
“During my internship last semester, I was
responsible for managing the after school
program.”
Explain the specic TASK that
you had to complete.
(Highlight any challenges or
issues you encountered)
“I noticed that attendance in the program had
dropped by 30% over the past 3 years and
wanted to do something to improve those
numbers.”
Detail the specic ACTION you
took to complete the task.
(What did you do and how did
you do it?)
“I designed a new promotional packet that
was distributed to parents and teachers in our
district. I also designed a program evaluation
sheet that teachers, students, and
administrators completed.”
Explain the RESULTS.
(What was the accomplishment
or achievement?)
“We utilized some of the suggestions made by
the teachers, administrators and students in
marketing the program. This made our
marketing eorts more ecient and visible and
raised attendance by 18% this year.”
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20 Common Interview Questions
1. Tell me about yourself.
2. What are your short
and long-term goals?
3. What are your major
strengths? Weaknesses?
4. What are your salary
expectations?
5. Can you tell me about
an accomplishment that
you are most proud of?
6. Why should we hire
you over equally qualied
candidates?
7. How do you manage
multiple competing
priorities?
8. Can you tell me about
your leadership
experiences?
9. Can you describe a
dicult work experience
and how you handled it?
10. Why do you think you will be a good t for
this position?
11. What do you know about our company?
12. What do you know about this position?
13. What qualications do you have that will
allow you to be successful with this company?
Prepare at least two questions that demonstrate your interest in the position
1. I have read the job description. If selected for
this position, what would be my top 3 priorities?
2. Describe your ideal candidate for this position?
3. What do you feel are the essential factors for
success in this position?
4. What kind of assignments might I expect on
the job?
5. Can you tell me about the oce culture?
6. You have described your training program.
What would you like me to accomplish in the job
as a result of that training?
7. Does this position include any team or project
work?
8. Will I have the opportunity to work on special
projects?
9. What do you enjoy most about working for this
company?
10. What is the next course of action? When should I
expect to hear from you or should I contact you?
YOUR TURN TO ASK QUESTIONS
28 | SACRAMENTO STATE
14. Why do you want to
leave your current
position/company?
15. What would your
current/previous
employer say about you?
16. Do you plan to further
your education?
17. How has your college
experience prepared you
for a career?
18. Can you tell me about
a time when you were
unable to meet a
deadline?
19. Tell me about a time
when you disagreed with
your co-worker's idea.
20. If you were in a
situation where a
co-worker was doing
something against
company policy, what
would you do?
Professional Dress
Suit
• Cut: Two piece, long sleeve, professional suit (skirts or
pants).
• Color:
Navy, olive, dark gray with or without faint pattern or
pinstripe.
• Skirt: At the knee or below knee.
• Fabric: Wool or polyester.
• Texture: Matching color, texture, pattern.
• Belt:
Black, dark brown, cordovan to match shoes; Material:
Leather-like.
Shirt
• Color: White or variety of colors that blend in with skin
tone.
• Style:
Tailored, long-sleeved; cued blouse, or jewel-neck
shell; point or small-speared collar; no button-down collar.
• Fabric: Broadcloth, cotton-polyester blend, or 100% cotton.
• Tie:
Burgundy, deep greens, narrow stripes, small geometric
patterns.
Jewelry/Accessories
• Necklace: Pearls, single strand; gold or silver.
• Earrings: Small and close to the ear; gold, silver or pearl.
• Rings:
Wedding set or conservative gold, silver, platinum;
one per hand; no pinkie rings or oversize dinner rings.
• Watch:
Analog, slim, gold, or silver, with leather-like band;
no sports watches.
• Handbag: Small, conservative style, not over-stued.
• Glasses: Flattering to your coloring and face shape.
Hose/Shoes
• Hose: Natural tone.
• Socks:
Black, navy blue over the calf, ne-ribbed
cotton or wool; no white socks.
• Shoe style:
Closed toe, closed heel, dress up pump
or at heel, tied shoe, leather-like; wingtip, plan or
cap toe oxford, polished and well-maintained.
• Shoe color:
Black, dark brown, cordovan to match
melt; or match suit color.
Choose professional attire that increases your condence, self-esteem and demonstrate your
professionalism and understanding of the employer's work culture. The following are recommendations
for typical professional dress. However, what you wear in a work environment and employment interviews
is determined by many factors. Visit the Career Center as well as research the industry and employer to
determine what is most appropriate for the setting you are considering. Remember, interview committees
are evaluating your professional identity and maturity.
• Binder/Portfolio: Dark color, slim.
• Briefcase: Not recommended.
Binder/Briefcase
• Perfume/Cologne: No perfume, cologne, or after
shave.
• Makeup: Light application and natural look.
• Hair:
Neatly groomed, professional cut; facial hair
neat and trimmed; shoulder length or longer, clip/
tie back.
• Nails:
Cleaned and trimmed; clear or neutral color.
* No visible tattoos or piercings, other than pierced ears.
Cosmetics
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Maria L. Student
2222 Mountain Court
Sacramento, CA 99999
(916) 444-3333 • [email protected]
December 1, 2017
Judy Johnson, Manager
Human Resources Department
Riverside Products, Inc.
4444 N.E. 44
th
Street
Seasonville, WA 95666
Dear Ms. Johnson:
Thank you so much for meeting with me yesterday. Kimberly Jacob was absolutely right when she said I
would be able to experience the positive energy generated by the people at Riverside Products, Inc.
I enjoyed meeting and talking with the Chief Financial Officer, Jeff Briggs, and his Executive Assistant,
Marcy Williams. They were both very generous with their time and their questions allowed me to
demonstrate the range of knowledge and skills I will bring to the Finance Department. Ms. Williams
gave me an informative tour and introduced me to many of the people with whom I would work. The
values of honesty and commitment expressed in Riverside Products’ “Our Vision” booklet were evident
in the project teams I observed and the rapport between co-workers throughout the facility.
I have written to Mr. Briggs and Ms. Williams expressing my appreciation for their time, as well as the
dynamic department they have created. More than ever, I am excited about the possibility of joining
Riverside Products, Inc. and adding my energy and commitment to that of the people in the Finance
Department. Thank you for setting up such an interesting and informative day. I am looking forward to
moving to the next step in this process.
Sincerely,
Maria L. Student
Maria L. Student
Thank you Note/ Letter
30 | SACRAMENTO STATE
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Successful Negotiation -
Getting to Win - Win
KNOW YOURSELF  KNOW THE POSITION  KNOW THE INDUSTRY
You may come from a background where negotiating is a common or
uncommon practice. Regardless of where you are starting, you can learn
to negotiate! This is a skill that can pay o, quite literally, throughout
your professional life. Negotiating is about more than just salary. It is
about the value you bring and what you will receive in return.
I HAVE AN OFFER  NOW WHAT?
BEFORE THE NEGOTATION
DURING THE NEGOTIATION
Congratulations, a job oer! Finally, an end to the stress and uncertainty of job hunting! Your instinct to
accept immediately will be strong. NOT SO FAST! Whether the oer comes over the phone, through an email,
or during the interview, it is in your best interest not to accept the spot. Asking for 24-48 hours is reasonable
request and a common business practice. If possible, request an in-person meeting to give your response.
Know the Oer: Review the job description and the entire oer package. It is OK to reach out to ask for
clarication about the role and the oer.
Know Yourself: Assess your strengths, nancial needs and work values in relation to the role.
Know the Company and Industry: Research the company, the interviewer, the industry and the marketplace
further. If anyone in your network has connections, this is a good time to reach out for their insights.
Get Your Ducks in a Row! Prioritize what you want to negotiate and keep the list short (2-4). Both parties
should walk away satised, so be sure to include room for compromise.
Start with a thank you: Restate your enthusiasm and interest in the opportunity.
Give negotiable items up front: Start with giving all the items up front. No one likes surprises!
Justify: Link your strengths with your negotiable items. Give the business reason why you're worth is justi-
able.
Example: “Ms. Wilson, because I have previous experience in X, and specialized knowledge of Y, I believe I would
come up to speed right away. For this reason, I would like to come closer to $$ - $$. OR “After researching salaries
for Job A in the Sacramento area, I found that $ - $$ is more in the mid--range of salaries”. OR You may try a more
open-ended approach: “Mr. Smith, given my proven success with Y, the salary did come in lower than I had
expected…” At that point they will most likely either counter the oer or ask what salary you had in mind.
Close with Consensus. The more positively you can close the meeting, the better for all. Remember, you
both want the same thing - a new hire who is happy and successful. Not all negotiations end in a job.
Maybe this job or company was not the right t, or came at the wrong time. That may not mean they might
not consider you for other roles or at another time. They can still become part of your professional network.
Regardless of the outcome, always keep things positive.
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Diversity in the Workforce
The following is a list of career and job search-related on-campus and o-campus diversity resources for Sacramento
State students and recent alumni. For further information or referrals to campus and community resources for your
specic needs, please visit www. csus.edu/careercenter/students/resources or call the Career Center at (916) 278-6231.
LGBTQ+
PRIDE Center, Sacramento State http://www.csus.edu/pride/
• The PRIDE Center is committed to enriching the campus experience and developing you as individuals and as
members of communities.
PFLAG, Sacramento http://www.pagsacramento.org/
• Founded in 1982, the Sacramento Chapter of PFLAG (Parents, Families and Friends of Lesbians and Gays) promotes
the health and well-being of gay, lesbian, bisexual, transgender and intersex persons, their families and friends.
Corporate Equality Index, Human Rights Campaign http://www.hrc.org/campaigns/corporate-equality-index
• The index rates work places on lesbian, gay, bisexual, and transgender equality
Out for Work http://outforwork.org/?nr=0
• A nonprot dedicated to educating, preparing, and empowering LGBT college students, alumni and their allies for the
workplace.
Lambda Legal https://www.lambdalegal.org/
• National LGBT civil rights organization; includes information about workplace discrimination cases.
National Center for Transgender Equality https://transequality.org/
• National organization devoted to ending discrimination against transgender people through education and
advocacy.
Veterans
Veteran Success Center http://csus.edu/vets/
• Sacramento State’s Veterans Success Center (VSC) provides multi-faceted assistance to prospective and enrolled stu-
dent veterans and dependents.
O*NET Online Crosswalk https://www.onetonline.org/crosswalk
• Search MOC codes or job titles from the Military Occupational Classication (MOC). Provides equivalent civilian job
descriptions for related military MOC codes.
California Department of Veterans Aairs https://www.calvet.ca.gov/
• The California Department of Veterans Aairs (CalVet) works to ensure that its veterans of every era and their families
get the state and federal benets and services they have earned.
Disability Disclosure and the Hiring Process
• One of the issues that you may face during your job search is whether or not to disclose your disability to potential
employers. It is important that you are aware of your rights regarding employment and the interview process. Under
the Americans with Disabilities Act (ADA, Title I), you are not legally obligated to disclose your disability unless you will
require accommodations. When deciding about disclosing disability, consider such factors as: functional limitations, the
type of employment you are seeking, type of accommodations required, and how comfortable you are discussing your
disability.
• An employer may ask if you are able to perform the essential functions of the job, either with or without reasonable
accommodations.
• If you choose to discuss your disability and/or accommodations, do so in a proactive positive manner, emphasizing
your ability to perform the essential functions of the position with accommodations.
Services to Students with Disabilities (SSWD) http://www.csus.edu/sswd/
• Oers a wide range of support services and accommodations to help Sacramento State students with disabilities
pursue their educational goals.
Job Accommodation Network https://askjan.org/
• Provides advice on accommodating employees with disabilities
Equal Employment Opportunity Commission https://www.eeoc.gov/
• Oers technical assistance on the ADA provisions applying to employment and how to le ADA complaints.
California Department of Rehabilitation http://www.rehab.cahwnet.gov/
• A state employment and independent living resource for people with disabilities.
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Diversity in the Workforce
Women
Women’s Resource Center http://www.csus.edu/wrc/
• Provides educational programs and support to raise awareness and provide opportunities for Sacramento State
students to get involved with various issues pertaining to women’s contributions to society.
Women’s Bureau https://www.dol.gov/wb/
• Resources, tools, and publications of interest to women seeking to advance their opportunities for protable
employment.
Resources for California Women in the Workforce https://www.dir.ca.gov/women_workers.html
• Resources relevant to women working in California from the Department of Industrial Relations.
People with a Conviction History
Project Rebound http://www.csus.edu/student/projectrebound/
• A program to help formerly incarcerated students at Sacramento State.
Anti-Recidivism Coalition http://www.antirecidivism.org/
• Provides a support network and job training workshops to formerly incarcerated young men and women.
Voluntary Legal Services Program http://www.vlsp.org/
• Provides criminal records expungement clinics for low-income residents who need help expunging criminal records.
Asian Pacic Islanders
Full Circle Project http://www.csus.edu/fcp/
• The Full Circle Project (FCP) is dedicated to supporting students who identify as Asian and/or Pacic Islander to
increase their graduation and retention rates on campus.
National Association of Asian American Professionals
• A national non-prot organization that serves to provide its members opportunities for professional development,
service and networking.
Leadership Education for Asian Pacics Inc. (LEAP)
• LEAP is a national non-prot organization whose mission includes equality for API professionals through leadership,
empowerment and policy.
Latinx
The Serna Center http://www.csus.edu/sernacenter/
• The Serna Center supports Latino and underrepresented and underserved populations in the Sacramento region.
Multi-Cultural Center http://www.csus.edu/mcc/
• The Multi-Cultural Center supports the needs of Sacramento State’s diverse population and advocates for inclusion,
social justice, collaboration and wellness.
Hispanic Alliance for Career Enhancement http://www.haceonline.org/
• A national non-prot organization focusing on the professional development and advancement of Latino professionals.
Black/African American
Martin Luther King Jr. Center (MLK Scholars) http://www.csus.edu/saseep/mlk/index.html
• Program supports African American students to be successful during their time on campus as they pursue their degrees.
Black Career Women’s Network https://bcwnetwork.com/
• A national organization that is dedicated to supporting African-American women in their professional development and
careers.
Executive Leadership Council https://www.elcinfo.com/
• The mission of the Executive Leadership Council is to increase the number of black leaders, both domestically and
internationally, by providing professional development and leadership opportunities.
Undocumented
The Dreamer Resource Center, Sacramento State http://www.csus.edu/saseep/drc/index.html
• Provides academic, personal and professional support to students who identify as undocumented and students who
come from mixed-status families.
CSU Resources for Undocumented Students https://www2.calstate.edu/
• The CSU has put together resources available to undocumented students within the CSU including information on
legal support services and nancial aid.
DACA and Your Workplace Rights https://www.nilc.org/
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6000 J Street, MS 6064
Lassen Hall 1013
Sacramento, CA 95819
916-278-6231
916-278-6872 Fax
www.csus.edu/careercenter