Microsoft Word - Tips_for_download

Updated8/28/08 Tipsfordownloading/printing 1

Faculty Center

Tips if you have download/printing problems

We made an effort to include instructions for the different internet browsers and configurations users may have. If you

have trouble with any of the instructions in this document, please call the Helpdesk at 714-278-7777 for assistance.

Table of Contents

Special Instructions for Downloading Excel Spreadsheets – Clear your cache and cookies..................................1

PC Users...............................................................................................................................................................................2

Unable to download Excel File because of pop-up blockers.....................................................................................2

Change your local intranet settings...........................................................................................................................2

Allow pop-ups from cmsweb.fullerton.edu................................................................................................................3

Excel file displays as a html document instead of opening in Excel........................................................................5

Mac Users.............................................................................................................................................................................6

Printing the Class Roster................................................................................................................................................6

Configuring pop-up blockers for Mac (Safari and Firefox).........................................................................................7

Fire Fox 1.0 and 2.0.....................................................................................................................................................7

Safari 2.0 and 3.0.........................................................................................................................................................8



Special Instructions for Downloading Excel Spreadsheets – Clear your cache and cookies.

After you perform any of these configuration changes outlined in the following pages, please clear your cache and cookies

and close all browser sessions so that your changes will take effect.

Internet Explorer 7.0, go to Tools > Internet Options > Browsing History > Delete.

Next, click on the “Delete Files” button and the “Delete Cookies” button.

Internet Explorer 6.0, go to Tools > Internet Options. Under Temporary Internet Files, click on “Delete files” and then

click “ok”. Next, also click on “Delete Cookies” and click “ok.”

Firefox (PC), go to Tools > Options > Privacy > Show cookies > Remove cookies

Firefox (Mac), Launch Fire Fox, go to the top menu and select Firefox > Preferences > Privacy > Show Cookies >

Remove all cookies. Then go to Tools > Clear Private Data, select cache and cookies then click "clear private data now"

Safari (Mac), Launch Safari, go to the top menu and select Safari > Preferences > Security > Show Cookies > Remove

cookies. Next, select Safari > Empty Cache

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Updated8/28/08 Tipsfordownloading/printing 2

PC Users

Unable to download Excel File because of pop-up blockers

If you click on the Excel icon and nothing happens, you may have a pop-up blocker issue. Many users have the pop-up

blocker turned on as a security feature. In order to successfully download an Excel spreadsheet from the Faculty Center,

please do the following:

INTERNET EXPLORER USERS

Change your local intranet settings

Step1

Inyourinternet

browsermenu,goto

Tools>Internet

Options



Step2



ClicktheSecurityTab

andselect“Local

Intranet”



Step3



ClickSites

Step4

Click“Advanced”

Updated8/28/08 Tipsfordownloading/printing 3

Step5



Add*.fullerton.edu

totheLocalIntranet

zone.Exitbyclicking

“close”and“ok”

severaltimes.

Allow pop-ups from cmsweb.fullerton.edu

INTERNET EXPLORER USERS

Step1

GotoTools>Pop‐up

Blocker>Pop‐up

BlockerSettings.

Step2

Type

cmsweb.fullerton.edu

andclick“Add.”

Updated8/28/08 Tipsfordownloading/printing 4

FIREFOX USERS

Step1

GotoToolsandclick

onOptions.



Step2

Under“Main”make

surethatthe“Show

theDownloads

windowwhen

downloadingafile”is

checked.



Step3

GotoContentand

clickonExceptions.



Updated8/28/08 Tipsfordownloading/printing 5

Step4



Add

cmsweb.fullerton.edu

toallowedsites.



Excel file displays as a html document instead of opening in Excel

If you are using a PC and you experience having the Excel download display in the web browser as an html document

instead of opening up in the Excel application, use these instructions.

Step 1

Open My Computer

on your desktop.

Step 2

Open the Tools

menu.

Open Folder

Options.

Step 3

Click the File Types

tab.

Highlight the XLS

Microsoft Excel

Worksheet line from

the Registered File

Types list and click

the Advanced button.

Updated8/28/08 Tipsfordownloading/printing 6

Step 4

In the Edit File Type

box, if "Browse in

same window" has

a check mark,

remove it.

Make sure that

“Confirm open after

download” has a

check mark.

Click OK.

Click Close.

For Excel 2007, the message below will appear when you download your Excel file. This is an Office 2007 Security

feature. Press “Yes” to open the file.



Mac Users

Printing the Class Roster

If you are unable to print all the pages of the “printer friendly version” of the class roster, follow these directions.

Step 1

Click anywhere within

the page or section of

the page you want to

print.

Step 2

Under File menu,

select PRINT. The

Print window

appears.

Step 3

From the Copies &

Pages drop-down

menu, select the

browser you are

using (Netscape,

Mozilla, or Firefox).

The print options

window appears.

Updated8/28/08 Tipsfordownloading/printing 7

Step 4

In the Frames

section, click the

button next to “The

selected frame.”

Step 5

Click Print.

Configuring pop-up blockers for Mac (Safari and Firefox)

If you click on the Excel icon and nothing happens, you may have a pop-up blocker issue.

Fire Fox 1.0 and 2.0

Step1

LaunchFirefox.



Step2



Click"Firefox"inthe

topmenu.



Step3



Clickthe

"Preferences"itemon

themenu.



Step4



ClicktheGlobeicon.In

Firefox2.0thisis

called"Content".In

Firefox1.0,thisis

called"Web

Features".

Step5

Ensurethatthecheck

Fire Fox 2.0

Updated8/28/08 Tipsfordownloading/printing 8

boxlabeled"Block

PopupWindows"is

checked.



Step6



Firefox2.0users,click

the"Exceptions..."

button.Firefox1.0

users,clickthe

"AllowedSites"

button.

Fire Fox 1.0

Step 7

Type

cmsweb.fullerton.edu

in the "Address of web

site" text box.

Click "Allow".

Fire Fox 2.0

Step 8

Firefox 2.0 users can

simply close this

"Allowed Sites -

Popups" window.

Firefox 1.0 users, click

"OK" to save your

changes.

Close the Firefox

"Preferences..."

window.

Fire Fox 1.0

Safari 2.0 and 3.0

Step 1

Launch Safari.

Step 2

Click “Safari” in the top

menu.

Step 3

Click the “Preferences”

item in the list.

Updated8/28/08 Tipsfordownloading/printing 9

Step 4

Click the Security icon

in the menu.

Step 5

Ensure that the “Block

Pop-up windows” is

NOT checked.

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