This guide contains all the information you
need to get from setup to your sofa.
Welcome. You’re watching Apple TV.
3Contents
Contents
Chapter 1: Connect.
7 What’sinthebox
8 AppleTVataglance
10 Whatyouneed
11 SettingupAppleTV
Chapter 2: Congure.
16 ConguringyourAppleTV
17 ConnectingtoiTunes
Chapter 3: Watch.
20 UsingyourAppleremote
21 Basicremotefunctions
21 PairingAppleTVwitharemote
22 UnpairingAppleTVfromaremote
23 Changingtheremotebattery
24 RentingmoviesandpurchasingTVshows
www.apple.com/support/appletv
Connect.
1
6 Chapter 1 Connect.
Chapter 1 Connect.
UseAppleTVtowatchhigh-denitionmoviesandTVshowsdirectlyfromthe
iTunesStoreonyourwidescreenTV.PlaycontentfromNetix,viewliveand
archivedsportsandnews,andenjoypodcasts,YouTube,Vimeo,andInternetradio.
StreamyourmusicandphotosfromiCloud,orplayyouriTunescontentwirelessly
fromaMacorPC.Viewfull-screenphotoslideshowsfromthecomfortofyour
couch.AndwithAirPlay,wirelesslydisplayyouriPhone,iPad,andiPodtouch
screenonAppleTV,ormirroryouriPhone4SoriPadscreen.
Note: Contentavailabilityvariesbyregion.AirPlayrequiresacompatibleiOS
deviceandversion.
Chapter 1 Connect.
7Chapter 1 Connect.
For information about See
What you need to get started “Whatyouneed”onpage10
Setting up Apple TV “SettingupAppleTV”onpage11
Setting up your network connection “ConguringyourAppleTV”onpage16
Using the Apple Remote “UsingyourAppleremote”onpage20
Troubleshooting Apple TV “Troubleshooting”onpage26
Apple TV safety information and warranty TheincludedApple TV Important Product
Information Guide
What’s in the box
AC power cord Apple Remote
Note: Yourpowercordmaylookdierentfromtheonepicturedhere.
8 Chapter 1 Connect.
Chapter 1 Connect.
Apple TV at a glance
Status lightIR receiver
£
HDMI port
d
Micro USB port Optical digital audio port
G
Ethernet portPower port
Chapter 1 Connect.
9Chapter 1 Connect.
IR receiver
UsewiththeincludedAppleRemotetocontrolAppleTV.
Status light
ThestatuslightashesslowlywhenAppleTVstartsup.WhenAppleTVison,
thestatuslightglows.See“Statuslight”onpage27.
≤
Power port
ConnecttheincludedACpowercordtothepowerportonAppleTV.
£
HDMI port
ConnectAppleTVtotheHDMIportofahigh-denitionTVusinganHDMIcable.
d
Micro USB port
Forserviceanddiagnostics.
Optical digital audio port
ConnectAppleTVtoahometheaterreceiverthathasanopticaldigitalaudioport,
usinganopticaldigitalaudio(alsocalledS/PDIForTOSLINK)cable.
G
Ethernet port
IfyournetworkisEthernet-based,connectanEthernetcable.
Z
Built-in 802.11n Wi-Fi technology
ConnectAppleTVtoyourwirelessnetwork.
10 Chapter 1 Connect.
Chapter 1 Connect.
What you need
TostartusingAppleTV,youneedthefollowing:
High-denition TV
Ahigh-denitionTV(HDTV)thatcandisplay720por1080pvideo
Cables
 AnHDMIcabletoconnectAppleTVtoyourTV
 Anopticaldigitalaudiocable(optional)
Network
 An802.11a,b,g,ornWi-Fiwirelessnetwork(wirelessvideostreamingrequires
802.11a,g,orn),or10/100Base-TEthernetnetwork
 AbroadbandInternetconnection(DSL,cable,orLAN)
 Yourwirelessnetworknameandpassword(ifyouuseone)
Software and accounts
ToplaycontentfromaMacorPConAppleTV,youneed:
 iTunes10.5orlater
 AnAppleIDtorentmoviesorpurchaseTVshowsfromtheiTunesstore,
andtouseHomeSharingtostreamcontentfromaMacorPC
 ANetixaccounttostreamcontent.Otheraccountsmayberequiredforfull
accesstosomeInternetcontent.
Chapter 1 Connect.
11Chapter 1 Connect.
Setting up Apple TV
AppleTVconnectstoyourTVthroughanHDMIportthatdeliversbothaudio
andvideo.BeforeyousetupAppleTV,lookattheportsonthebackofyourTV
tomakesureyouhavetherightcables:
 An HDMI cable: YoucanconnectAppleTVtoanHDTVorhometheaterreceiver
thathasanHDMIport,usinganHDMIcableforbothvideoandaudio.
 An optical digital audio cable (optional): Usethiscableifyouwanttoconnect
AppleTVtoareceiverforaudio.
Important: BeforeyouconnectAppleTVtoapoweroutlet,carefullyread
theseinstallationinstructionsandthesafetyinformationintheincluded
Apple TV Important Product Information Guide.
12 Chapter 1 Connect.
Chapter 1 Connect.
Step 1: Connecting the cables
1 ConnectoneendoftheHDMIcabletothebackofyourTV.
2 ConnecttheotherendofthecabletotheHDMIportonthebackofAppleTV.
3 Ifyou’reusinganopticaldigitalaudiocableforaudio,connectoneendofthe
cabletotheaudioinputportonyourreceiverorTV,andtheotherendtothe
opticaldigitalaudioportonthebackofAppleTV.
Apple TV
Television
HDMI port HDMI port
HDMI cable
Note: Thebuilt-in802.11Wi-FitechnologyconnectsAppleTVtoyourwireless
network.IfyournetworkisEthernet-based,connectAppleTVtoyournetwork
usinganEthernetcable.
Chapter 1 Connect.
13Chapter 1 Connect.
Step 2: Connect the power cord
ConnectoneendofthepowercordtothepowerportonthebackofAppleTV
andtheotherendtoapoweroutlet.
Power port
Important: Don’tplaceanythingontopofAppleTV.Objectsplacedontopmay
interferewiththewirelesssignal.Don’tplaceAppleTVontopofotherelectronic
equipmentinamediacabinet.
Step 3: Turn on your TV and select the input
ThersttimeyouuseAppleTV,ithelpsyouchoosealanguageandselecta
network.SeeChapter2,“Congure.”onpage15.
IfyouseejustablackscreenthersttimeyouuseAppleTV,makesuretheinput
settingyou’veselectedonyourTVmatchestheinputyouconnectedthecables
toonyourTVorhometheaterreceiver.SeeChapter4,“Problem?NoProblem.”on
page25,andrefertothedocumentationthatcamewithyourTVforinformation
aboutitsinputs.
www.apple.com/support/appletv
Congure.
2
16 Chapter 2 Congure.
Chapter 2 Congure.
AppleTVhelpsyouselectandcongureyourwirelessnetworkconnection,and
connecttoiTunesonyourcomputerifyouwanttowatchorlistentothecontents
ofyouriTuneslibrary.
Conguring your Apple TV
Haveyournetworknameandpassword(ifyouuseone)andyourAppleRemote
handywhenyoucongureAppleTV.Makesuretherearenoobstructions
betweentheremoteandAppleTV.Forinformationaboutusingyourremote,
seeChapter3,“Watch.”onpage19.
Ifyou:
 Use a wired Ethernet network to connect,AppleTVautomaticallydetects
yournetwork.
 Use a wireless network to connect,AppleTVhelpsyouselectandcongure
yournetworkconnection.
Connecting to your wireless network
AppleTVhelpsyouconnecttoyourwirelessnetwork.Ifyouuseanameand
passwordtoaccessyournetwork,havethemready.
UsetheAppleRemoteto:
1 Selectyournetworkfromthelist,orenteryournetworknameifthenetwork
ishidden.
2 Enteryournetworkpassword(ifyouuseone).
Chapter 2 Congure.
17Chapter 2 Congure.
Ifyoudon’tconnectusingDHCP,youmayneedtoenteryourIPaddress,subnet
mask,routeraddress,andDNSaddress.
Tocompletethenetworkconnection,followtheonscreeninstructions.
Connecting to iTunes
ToaccessthecontentofyouriTuneslibraryonAppleTV,youneediTunes10.5or
laterinstalledonyourcomputer.Foralistofsystemrequirements,see“Software
andaccounts”onpage10.
Updating your iTunes software
YoushouldupdatetothelatestversionofiTunes:
 On a Mac,useSoftwareUpdatetoupdatetothelatestversionofiTunes.Touse
SoftwareUpdate,chooseApple()>SoftwareUpdate.
 On a Windows-based computer,gotoiTunesHelptoupdatetothelatestversion
ofiTunes.OpeniTunes,andthenchooseHelp>CheckforUpdates.
Setting up Home Sharing
Afteryousetupyournetworkconnection,youneedtosetupiTunesand
AppleTVtosharethecontentsofyouriTuneslibrary.UseHomeSharingin
iTunesandonAppleTVtosharetheiTuneslibraryofanycomputeronyourlocal
networkthathasHomeSharingsetup.
18 Chapter 2 Congure.
To set up Home Sharing in iTunes:
1 OpeniTunesonyourcomputer.
2 ChooseAdvanced>TurnOnHomeSharing.
3 EnteryourAppleIDandpassword,andthenclickCreateHomeShare.
4 Repeatsteps1through3oneachcomputeryouwanttouseforHomeSharing.
ForinformationaboutiTunes,openiTunesandchooseHelp>iTunesHelp.
To set up Home Sharing on Apple TV:
1 OnAppleTV,chooseSettings>Computers.
2 ChooseTurnOnHomeSharing,andthenenterthesameAppleIDandpassword
youenteredonyourcomputer.
www.apple.com/support/appletv
Watch.
3
20 Chapter 3 Watch.
Chapter 3 Watch.
ReadontolearnaboutusingyourAppleRemotewithAppleTV.
Using your Apple remote
UsetheAppleRemotetocontrolAppleTVsettingsandnavigateyourcontent.
MakesuretherearenoobstructionsbetweentheremoteandAppleTV.
MENU
Up
Down
Play/PauseMenu
Left Right
Select
Chapter 3 Watch.
21Chapter 3 Watch.
Basic remote functions
Here’showtouseyourAppleRemote:
To Do this
Move through the menu options PressUp,Down,Left,orRight
Select an option from a menu PressSelect
Return to a previous menu PressMenu
Pause or resume current playback
PressPlay/Pause(’)
Return to the main menu HolddownMenu
Reset Apple TV HolddownMenuandDown,untiltheAppleTV
statuslightblinksrapidly
UpandDownontheAppleRemotedon’tcontrolthevolumeonyourTV
orreceiver.UsetheremotethatcamewithyourTVorreceivertochange
thevolume.
Pairing Apple TV with a remote
TheAppleRemoteworkswiththebuilt-inIRreceiveronAppleTV.TosetAppleTV
toworkwithonlytheincludedremote,pairAppleTVandtheremote.
To pair Apple TV with the included remote:
1 KeeptheremotepointeddirectlyatAppleTV.
2 HolddownMenuandRightfor6seconds.
22 Chapter 3 Watch.
Chapter 3 Watch.
Or, you can:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>PairAppleRemote.
WhenyousuccessfullypairyourAppleRemote,AppleTVdisplaysachainlink
symbol(
)aboveapictureofaremote.AppleTVnowworkswithonlythe
pairedremote.
Unpairing Apple TV from a remote
IfyoulosetheAppleRemotethatyoupairedAppleTVwith,youcanuseanother
AppleRemotetounpairAppleTVfromthelostremote.
To unpair Apple TV from a paired remote:
1 KeeptheremotepointeddirectlyatAppleTV.
2 HolddownMenuandLeftfor6seconds.
Or, you can:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>UnpairAppleRemote.
Whenyousuccessfullyunpairthelostremote,AppleTVdisplaysabroken
chainlinksymbol(
)aboveapictureofaremote.YoucannowpairAppleTV
withadierentremote.
Chapter 3 Watch.
23Chapter 3 Watch.
Changing the remote battery
WhenthebatterychargeinyourAppleRemoteislow,AppleTVdisplaysa
pictureofaremoteandawarningsymbol(·).Replacethebatterywitha
CR2032battery.
Battery
compartment
To replace the battery:
1 Useacointoremovethebatterycompartmentcover.
2 Removethebattery.
3 InsertaCR2032batterywiththepositiveside(∂)facingup.
4 Replacethebatterycompartmentcoveranduseacointotightenit.
Important: Disposeoftheusedbatteryaccordingtoyourlocalenvironmental
lawsandguidelines.
24 Chapter 3 Watch.
Renting movies and purchasing TV shows
Youcanrentstandardorhigh-denitionmoviesandpurchaseTVshowsdirectly
onAppleTV(whereavailable).Followtheonscreeninstructionstondoutwhen
arentedmovieexpires.PurchasedTVshowsdon’texpire.
Whenarentedmovieexpires,it’snolongeravailableforplayback.Towatchit
again,youcanrentitagainfromiTunes.
www.apple.com/support/appletv
Problem? No Problem.
4
26 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice
inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe
AppleTVSupportpageatwww.apple.com/support/appletv.
Troubleshooting
IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.
First steps
IfAppleTVisn’tresponding,rstmakesure:
 ThecablesbetweenAppleTVandyourTVarepushedallthewayin.
 ThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking
powersource.
 YourTVisturnedonandsettothecorrectinput.
 AppleTVisconnectedtoyournetwork.ChooseSettings>General>Network,
andseeifAppleTVhasanIPaddress.
 YournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,
yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter
fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.
Chapter 4 Problem? No Problem.
27Chapter 4 Problem? No Problem.
Status light
ThestatuslightonthefrontofAppleTVindicateswhat’shappening.
If Apple TV is The status light
On Glows
O or in standby Iso
Starting up Flashesslowly
Accepting a command from the remote Flashesonce
Rejecting a command from the remote
(youpairedaremotewithAppleTV,but
you’reusingaremotethat’snotpaired)
Flashesthreetimes
Having problems Flashesquickly
Additional steps
IfAppleTVdoesn’trespondtotheprevioussteps,trythefollowing.
If you can’t hear sound
 IfAppleTVisconnectedtoareceiver,makesurethereceiveristurnedon.
 MakesuretheinputsettingyouselectedonyourTVorreceivermatches
theinputyouraudiocableisconnectedto.Formoreinformation,seethe
documentationthatcamewithyourreceiver.
 MakesurethevolumeonyourTVorreceiveristurnedupandisn’tmuted.
28 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
 Makesureyou’reusingthecorrectaudiocableandthatit’sconnectedrmlyto
AppleTVandtoyourTVorreceiver.
 Ifyou’reusingtheHDMIportforaudio,makesureyourTVsupportsaudio
throughitsHDMIport.TheHDMIportsonsomeolderTVssupportonlyvideo.
If there’s noise coming from your TV speakers
 IfyourTVorspeakerssupportDolbyDigitalaudio,makesuretheDolbyDigital
OutsettingiscorrectfortheTVandspeakers.OnAppleTV,chooseSettings>
Audio&Video>DolbyDigital,andselectOnorO.
If you’re having trouble viewing content from your iOS device using AirPlay
 OnAppleTV,gotoSettings>AirPlayandmakesureAirPlayisenabled.
 MakesureyouriOSdeviceandAppleTVareonthesameWi-Finetwork.
 MakesureyouriOSdeviceisrunningiOS4.3orlater.
 Ifyou’retryingtouseAirPlayMirroringtoshowthescreenofyouriOSdevice
onAppleTV,checkthatyourdevicesupportsthatfeature.
If Apple TV isn’t playing your photo albums or slideshows
 Makesureyouhavephotosinyourphotolibraryorinafolderonyour
computer.
 MakesureAppleTVandthecomputeryou’reusingaresetupforHome
Sharing.See“ConnectingtoiTunes”onpage17.
 Makesurethephotosyouwanttoshareareselected.IniTunes,choose
Advanced>“ChoosePhotostoShare,”andthenselectthephotosyouwant
toshare.
Chapter 4 Problem? No Problem.
29Chapter 4 Problem? No Problem.
 MakesureAppleTVandyourcomputerareonthesamelocalnetwork.
 MakesureAppleTVandyourcomputerareusingthesameHomeSharing
account.
If you don’t see your iTunes library under Computers on Apple TV
 MakesureAppleTVandyourcomputerareonthesamelocalnetwork.
 MakesureAppleTVandiTunesareusingthesameaccountnameand
password.
If the remote isn’t working
 PointtheremotedirectlyatAppleTV.
 IfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthe
pairedremote.
 IftheAppleTVstatuslightashesoncewhenyoupressabuttononthepaired
remote,theproblemisn’twiththeremote.See“Ifyoucanseeapicturebut
AppleTVisn’tresponding”onpage31.
 Ifyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.
 IfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepaired
remote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenu
andLeftfor6secondsonanotherremote.
 MakesurethefrontofAppleTVisn’tblocked.
 IfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneed
toreplacethebatteryintheremote.See“Changingtheremotebattery”on
page23.
30 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If Apple TV can’t access the network
 Checkforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
 Ifyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
 Ifsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
 ChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
 AppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
If your TV screen appears fuzzy or black
 MakesureyourHDTVsupports720por1080pvideo.
 Makesureyou’reusingthecorrectHDMIcableandthatit’srmlyconnected
toAppleTVandtoyourTV.
 MakesuretheinputsettingonyourTVmatchestheinputporttheHDMI
cableisconnectedto.Forinformation,seethedocumentationthatcame
withyourTV.
Chapter 4 Problem? No Problem.
31Chapter 4 Problem? No Problem.
If you can see a picture but Apple TV isn’t responding
 HolddownMenuontheAppleRemotetoreturntotheAppleTVmainmenu.
 MakesureyourTVisturnedonandworkingproperly.Forinformation,seethe
documentationthatcamewithyourTV.
 IfyoupairedanAppleRemotewithAppleTV,makesureyou’reusingthepaired
remote.See“PairingAppleTVwitharemote”onpage21.
 ResetAppleTVbydoingoneofthefollowing:
 HolddownbothMenuandDownontheAppleRemoteuntiltheAppleTV
statuslightblinksrapidly.
 DisconnectAppleTVfromthepoweroutlet,waitaboutveseconds,
andthenreconnectit.
Resetting all the settings on your Apple TV
YoucanresetallofthesettingsonyourAppleTVtofactoryvalues.
Important: Thisrequiresyoutoreenterallofyournetworkandaccount
information.
To reset all settings:
ChooseSettings>General>Reset>ResetAllSettings.
32 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
Restoring your Apple TV
IfAppleTVdoesn’trespondtoanyoftheprevioussteps,orifyouwanttoreset
AppleTVtoitsdefaultsettings,youcanrestoreyourAppleTVsoftware.
To restore Apple TV:
ChooseSettings>General>Reset,andthenselectRestore.
RestoringAppleTVcantakesometime,sobepatient.
Ifrestoringdoesn’tworkorifAppleTVstilldoesn’trespond,youcanrestoreit
usingiTunes:
To restore Apple TV using iTunes:
 DisconnectthepowerandHDMIcablesfromAppleTVandtakeitto
yourcomputer.
 ConnectoneendofamicroUSBcable(soldseparately)tothebackof
AppleTV,andtheotherendtoyourcomputer.
 ConnectoneendoftheAppleTVpowercordtothepowerportontheback
ofAppleTVandtheotherendtoapoweroutlet.
 OpeniTunesonyourcomputer,selectAppleTVintheSourcelist,andthen
clickRestore.
Chapter 4 Problem? No Problem.
33Chapter 4 Problem? No Problem.
Service and support
There’smoreinformationaboutusingAppleTViniTunesonscreenhelpandon
theweb.Thistabledescribeswheretogetsoftwareandserviceinformation.
To learn about Do this
Service and support, discussions, tutorials,
and Apple software downloads
Goto:www.apple.com/support/appletv
Using iTunes in Mac OS X OpeniTunesandchooseHelp>iTunesHelp.
ForanonscreeniTunestutorial(availablein
someareasonly),goto:
www.apple.com/support/itunes
Using iPhoto in Mac OS X OpeniPhotoandchooseiPhoto>iPhotoHelp.
Safety and regulatory compliance
information
SeetheincludedApple TV Important Product
Information Guide.
Serial and model numbers
YourAppleTVserialnumberisprintedonthebottomofAppleTV.Youcanalso
ndtheserialandmodelnumbersintheAppleTVSettingsmenu.OnAppleTV,
chooseSettings>General>About.
34 Chapter 4 Problem? No Problem.
Care and cleaning
NOTICE: Failuretofollowthesecareandcleaninginstructionscouldresultin
damagetoAppleTVorotherproperty.
Using connectors and ports
Neverforceaconnectorintoaport.Checkforobstructionsontheport.Ifthe
connectorandportdon’tjoinwithreasonableease,theyprobablydon’tmatch.
Makesurethattheconnectormatchestheportandthatyouhavepositioned
theconnectorcorrectlyinrelationtotheport.
Keeping Apple TV within acceptable temperatures
OperateAppleTVinaplacewherethetemperatureisalwaysbetween0ºand
40ºC(32ºto104ºF).
Keeping the outside of Apple TV clean
TocleanAppleTV,unplugthepowercordandallcables.Thenuseasoft,
lint-freecloth.Avoidgettingmoistureinopenings.Don’tusewindowcleaners,
householdcleaners,aerosolsprays,solvents,alcohol,ammonia,orabrasivesto
cleanAppleTV.
Disposing of Apple TV properly
ForinformationabouttheproperdisposalofAppleTV,andforotherimportant
regulatorycomplianceinformation,seetheApple TV Important Product
Information Guide.
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