FIRST-Millennia-Privileges

Offer Details:

Offer Terms and Conditions:

IDFC FIRST Millennia Credit

Card Privileges

Movie Ticket Offer

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Road Side

Assistance

Insurance

Movie Ticket

Offer

Movie

Ticket Offer

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Insurance

25% off up to ₹ 100 with FIRST Millennia Credit Card.

How to Avail Offer on Paytm Mobile App:

1. Go through the regular ticketing flow for selecting the movie, cinema and show of your choice

2. To avail offer, click ‘View All’ offers. Select and click on ‘Apply’ offer on FIRST Millennia

Credit Card or enter Promocode IDFCCCFM

3. Enter your 16 Digit credit card number and click on ‘Apply Offer’

4. Instant Discount shall be provided, you will have to pay the remaining transaction amount using the

same card on which you have availed the offer.

1. Use Promo Code IDFCCCFM to book movie tickets using FIRST Millennia Credit Card and

get a 25% instant discount up to ₹100.

2. Offer is applicable on booking of a minimum of one or more movie tickets.

3. Offer will only be valid once per user per card for every calendar month.

4. On booking of Movie Tickets, the user will get 25% of the price of movie tickets or ₹100 (whichever

is less) as an instant discount.

5. This promo code is only applicable on Paytm App.

6. The promo code can be used to book movie tickets for any show-date.

7. The offer is valid on card with the following Bin values only:

43999200,44434100,52556700,52556710,40156100,40516110,52556720,40156130,52556730,

40156120,51534900,51534910,43999200,43999210,65301910.

8. Paytm & IDFC FIRST Bank reserve the right to disqualify any cardholder/s from the benefits of

the program.

9. Paytm & IDFC FIRST Bank reserve the absolute right to withdraw and/or alter any terms and

conditions of the offer at any time.

10. Cardholders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the

offer being availed.

11. In case of any disputes, Paytm & IDFC FIRST Bank’s decision will be final.

12. Instant discount offer is applicable on the ticket price only. Paytm may charge additional

fees/charges for seat booking, refreshments/snacks, Convenience Fees, Code Processing Fee,

Booking Charges, internet/booking charges, or any other such charges. The instant discount

offer shall not apply on such fees/charges charged by Paytm.

Railway

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valid

card

eligible

Movie

Ticket Offer

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# Outlet Name Railway Station City

Platform

Number

Irctc Executive Lounge

Executive Lounge

Irctc Lounge

Irctc Executive Lounge

Agra

Ahmedabad

Chennai

Delhi

Jaipur

Kolkata

Madurai

New Delhi

Varanasi

Platform 1

Platform 6

Platform 5

Platform 1

Platform 8

Platform 1

Platform 16

Platform 1

Agra Cantonment Railway Station

Kalupur Railway Station

Chennai Central Railway Station

Old Delhi Railway Station

Jaipur Railway Station

Sealdah Railway Station

Madurai Railway Station

New Delhi Railway Station

Varanasi Cantt Railway Station

Eligible List of Lounges

Click here to refer to the complete updated list of lounges.

Offer Details:

Complimentary Road Side Assistance (RSA) all over India, up to 4 times in a year

How to Avail:

to avail

Terms & Conditions:

Plan Features Details

owin o Vehicle on

rea down accident

In the event Covered Vehicle su

ers an immo ilizin rea

down due to a mechanical or electrical ault or an accident

which cannot

e repaired on the spot, l l Assure will

assist in ma

in arran ement or the Vehicle to e towed to

the nearest Authorised Service Centre, usin

tow truc s in

the cities & correspondin

covered area where avail e

owin istance Incident to rop Kms

Alternate attery or Jump Start

In the event Covered Vehicle is immo

ilized, while on trip,

due to rundown

attery, l l Assure will assist the

Customer

y or izin or a Vehicle technician to jump

start the Vehicle with appropriate means

l l Assure will

ar l ur and conveyance costs I the ru

has to e replaced with a new attery, the cost o such

attery replacement and any costs to o tain the attery will

e orne y the Customer

yre Chan e In the event Covered Vehicle is immo ilized due to a lat

tyre,

l Customer y or anizin

or a vehicle technician to replace the lat tyre with the

spare Stepney tyre o

the Vehicle at the location o

rea down lo al Assure will ar l ur cost and roun

trip conveyance costs o the provide aterial spare parts

required to repair the Vehicle (includin

repair o lat

spare Stepney tyre) will

e orne y the Customer In case

the spare tyre is not availa

le in the covered Vehicle, the

lat tyre will e ta en to the nearest lat tyre repair shop or

Road Side Assistance

`1399,

Movie

Offer

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a year.

do n suppo t

T i ene it

ent o s e e

ent o ue

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Extraction or Removal of vehicle

Ambulance Referral

Penalty Clause

General Exclusions:

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Adverse weather conditions & Force Majeure:

Right of Refusal:

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Complimentary Coverages

`25,000

Sum Insured -

FIRST MILLENNIA Credit Card

Card Liability Cover - Covers for Lost Card Liability, Counter-

feit/Skimming/Phishing and Online Fraud Protection for transac-

tions on Cardholder's IDFC FIRST Bank Credit Card. Cover is

applicable for Active card i.e Cardholder should have done

atleast 1 Purchase/ATM Withdrawal transaction during the last

30 days using their IDFC FIRST Bank Credit Card

`2,00,000

Personal Accident including - Covers accidental death or

Permanent Disability due sudden, unforeseen and involuntary

event caused by external, visible and violent means. Claim

under this cover is payable only once irrespective of the number

of cards held by the cardholder. Cover is applicable for Active

card i.e Cardholder should have done atleast 1 Purchase/ATM

Withdrawal transaction during the last 30 days using their IDFC

FIRST Bank Credit Card

`50,000

Credit Shield - Cover in respect of the debits established

against the Cardholder resulting only from the use of the IDFC

FIRST Bank Credit Card by the Cardholder in the event of an

accidental death of the Cardholder. Cover is applicable for

Active card i.e Cardholder should have done atleast 1

Purchase/ATM Withdrawal transaction during the last 30 days

using their IDFC FIRST Bank Credit Card

`25,000

Purchase Protection - Cover against Standard Fire and Allied

perils and Burglary in residential premises of the cardholder as

per the records of the Bank only. Cover is valid for 60 days from

the date of purchase. Cover valid for purchases on IDFC

FIRST Bank Credit Card only. Cover is applicable for Active

card i.e Cardholder should have done atleast 1 Purchase/ATM

Withdrawal transaction during the last 30 days using their IDFC

FIRST Bank Credit Card

Complimentary Insurance Coverages – Below insurance coverages are available to IDFC FIRST Bank

Cardholders through their Insurance partner National Insurance Company Limited. The empaneled broker for

the policy who shall also assist the cardholders/legal nominees with the Insurance claims is Marsh India

Insurance Brokers India Pvt Ltd.

Insurance Benefit

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Zero Card Liability Cover (Lost Card Liability, Counterfeit/Skimming/Phishing and Online Fraud

Protection)

Lost Card Liability

• Fraudulent utilization of lost or stolen covered card including at point of sale and merchant

establishments transactions are covered.

• PIN based transactions are not covered.

• Any PIN based transactions (like ATM withdrawal, Purchase, Internet and telephone etc) are

covered provided the Pin is acquired under duress by unauthorized person

• Coverage of cards forgotten by the customer in the ATM will be covered provided the card is

used by unauthorized person using card no. & CVV

Counterfeit/Skimming:

• Losses arising out of unauthorized/ fraudulent transactions on Counterfeited/Skimmed card on

ATM/POS/ EDC terminal

• Any PIN based transactions (like ATM withdrawal, Purchase, Internet and telephone etc) are

covered provided the PIN is acquired under duress by unauthorized person

• Losses arising out of duplicate or counterfeit cards as issued by the Bank created without the

Card holder’s knowledge.

• Counterfeit Card shall mean a Card which has been embossed or printed to pass off as a Card

issued by the Bank which is subsequently altered or modified or tampered with without consent of

the Bank.

Online Fraud Protection/Phishing

• Phishing/ account takeover Fraudulent loss or damage arising due to Information obtained by

Unauthorized Access to sensitive information such as Usernames, passwords and any card details

by masquerading as a trustworthy entity in an electronic communication which is not owned,

operated or contracted by the Insured or the Insured’s Bank Card processor.

• The coverage covers all online fraudulent utilization of Credit Cards using the authorized CVV

(Card Verification Value Code)/PIN issued to the Cardholder by the Bank.

• Vishing attacks - Any fraudulent usage/ unauthorized withdrawals arising due to information

obtained by unauthorized access to sensitive information such as username, password, OTP by

masquerading as a trustworthy entity in a voice communication.

GENERAL EXCLUSIONS:

• Fraudulent transactions done by person known to the cardholder.

• All Losses arising from breach of 2nd level authorizations

• Claim due to deliberate breach of law

• Gross Negligence

• Any failed/ duplicate/ declined transactions by host website/ authorized bank

• Any losses arising due to server hacking or data breach

General Terms and Conditions

• Card holder should block/cancel the card as soon as practicable, but not more than 7 days from the

date of notification of fraud transaction via SMS/Card statement/Email/Net Banking or by any other

means

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Claim Process

• Block / Hotlist the card by calling IDFC FIRST Bank helpline no. 18605001111 within 24 hours of

discovering unauthorized transactions.

• In case of Lost / stolen / skimming of Card, file a Police intimation / FIR within 24 hours of

discovering unauthorized transactions. Requirement of FIR/Diary register (Noting) is not

mandatory for Lost Card Liability/Fraud upto `1,00,000

• The cardholders can call IDFC FIRST Bank helpline no. 18605001111 or write at

[email protected] to report the fraudulent transactions.

• The Bank/Insurance Company shall investigate the unauthorized transactions and inform the card

holder about the claim process and required documentation.

• The findings of the Bank's investigation will be final and binding on the customer.

Personal Accident/ Credit Shield/ Purchase Protection Cover

Personal Accident (PA) - Covers accidental death or Permanent Disability due to sudden, unforeseen

and involuntary event caused by external, visible and violent means. Claim under this cover is payable

only once irrespective of the number of cards held by the cardholder.

• PA Death / Permanent Disability : Minimum 1 transaction in a month i.e Cardholder should have

done atleast 1 Purchase/ATM Withdrawal transaction during the last 30 days using their IDFC

FIRST Bank Credit Card

• Claim under this cover is payable only once irrespective of the number of cards held by the card

holder

• In the event of Insured having multiple cards, the Personal Accident claim would be payable on one

card only, with maximum benefit (highest sum insured)

• Personal Accident covers accidental death/disability due to sudden, unforeseen, unexpected,

unusual and involuntary event caused by external, visible and violent means, which occurs at an

identifiable time and place during the period of insurance.

• Terrorism is covered

• Death due to participation in dangerous sports activities, attempted suicide, self injury, or under

influence of intoxicating liquor or drugs or any kind of natural death will not be covered

Credit Shield:

1. Cover in respect of the debits established against the Cardholder resulting only from the use of the

Credit Card by the Cardholder in the event of an accidental death of the Cardholder.

2. Minimum 1 transaction in a month i.e Cardholder should have done atleast 1 Purchase/ATM

Withdrawal transaction during the last 30 days using their IDFC FIRST Bank Credit Card

Purchase Protection:

1. Cover against Standard Fire and Allied perils and Burglary in residential premises of the cardholder

as per the records of the Bank only. Cover is valid for 60 days from the date of purchase. Cover

valid for purchases on Bank credit cards only. Cover for residential address of the card holder in

India as per the records of the Bank

2. Minimum 1 transaction in a month i.e Cardholder should have done at least 1 Purchase/ATM With

drawal transaction during the last 30 days using their IDFC FIRST Bank Credit Card

3. The Insurance company shall indemnify the valid cardholders for any item purchased using the

Credit card anywhere in the Geographical Area when such items is in transit from the place of

purchase to the residence of the card holders and when the item is contained in the residence of

the cardholder when such item is lost or destroyed due to fire, burglary, theft, riot and strike,

malicious damage, and by accidental external means for a period of 60 days from the date of

purchase of such item

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Claim Process

• Block / Hotlist the card by calling IDFC FIRST Bank helpline no. 18605001111 within 24 hours of

discovering unauthorized transactions.

• In case of Lost / stolen / skimming of Card, file a Police intimation / FIR within 24 hours of

discovering unauthorized transactions. Requirement of FIR/Diary register (Noting) is not

mandatory for Lost Card Liability/Fraud upto `1,00,000

• The cardholders can call IDFC FIRST Bank helpline no. 18605001111 or write at

[email protected] to report the fraudulent transactions.

• The Bank/Insurance Company shall investigate the unauthorized transactions and inform the card

holder about the claim process and required documentation.

• The findings of the Bank's investigation will be final and binding on the customer.

Personal Accident/ Credit Shield/ Purchase Protection Cover

Personal Accident (PA) - Covers accidental death or Permanent Disability due to sudden, unforeseen

and involuntary event caused by external, visible and violent means. Claim under this cover is payable

only once irrespective of the number of cards held by the cardholder.

• PA Death / Permanent Disability : Minimum 1 transaction in a month i.e Cardholder should have

done atleast 1 Purchase/ATM Withdrawal transaction during the last 30 days using their IDFC

FIRST Bank Credit Card

• Claim under this cover is payable only once irrespective of the number of cards held by the card

holder

• In the event of Insured having multiple cards, the Personal Accident claim would be payable on one

card only, with maximum benefit (highest sum insured)

• Personal Accident covers accidental death/disability due to sudden, unforeseen, unexpected,

unusual and involuntary event caused by external, visible and violent means, which occurs at an

identifiable time and place during the period of insurance.

• Terrorism is covered

• Death due to participation in dangerous sports activities, attempted suicide, self injury, or under

influence of intoxicating liquor or drugs or any kind of natural death will not be covered

Credit Shield:

1. Cover in respect of the debits established against the Cardholder resulting only from the use of the

Credit Card by the Cardholder in the event of an accidental death of the Cardholder.

2. Minimum 1 transaction in a month i.e Cardholder should have done atleast 1 Purchase/ATM

Withdrawal transaction during the last 30 days using their IDFC FIRST Bank Credit Card

Purchase Protection:

1. Cover against Standard Fire and Allied perils and Burglary in residential premises of the cardholder

as per the records of the Bank only. Cover is valid for 60 days from the date of purchase. Cover

valid for purchases on Bank credit cards only. Cover for residential address of the card holder in

India as per the records of the Bank

2. Minimum 1 transaction in a month i.e Cardholder should have done at least 1 Purchase/ATM With

drawal transaction during the last 30 days using their IDFC FIRST Bank Credit Card

3. The Insurance company shall indemnify the valid cardholders for any item purchased using the

Credit card anywhere in the Geographical Area when such items is in transit from the place of

purchase to the residence of the card holders and when the item is contained in the residence of

the cardholder when such item is lost or destroyed due to fire, burglary, theft, riot and strike,

malicious damage, and by accidental external means for a period of 60 days from the date of

purchase of such item

4. Cover is valid for 60 days from the date of purchase

5. Jewellery, perishable items are not covered

6. STFI, RSMD, SRCC are covered

7. Cover for residential address of the card holder as per the Bank records of the cardholder only

8. Earthquake, Terrorism are not covered

9. Mysterious disappearance is not covered

General EXCLUSIONS for all Insurance Coverages:

• Any flight of an International or National Airline for an international inbound flight to Republic of India.

• No partial loss or damage shall be compensated.

• Valuables in the baggage will not be covered.

• Any loss or damage, resulting from or arising out of or in connection with terrorism or terrorist activity.

• On duty Pilots, armed forces, police, air crew are not covered.

• Any act of terrorism is not covered.

• Death due to participation in dangerous sports activities, attempted suicide, self-injury, or under

influence of intoxicating liquor or drugs, or any kind of natural death will not get covered in the policy.

• Jewelry, perishable items are not covered.

• Earthquake, Terrorism is not covered.

• Mysterious disappearance is not covered.

• Gross Negligence is not covered

• Any claim due to deliberate breach of law would not be payable

• Any losses arising due to bank server hacking or data breaching of bank

• Fraudulent transactions done by person known to the cardholder

TERMS AND CONDITIONS

Claim intimation period:

1. Card Liability Covers (Covers for Lost Card Liability, Counterfeit/Skimming/Phishing/ Vishing and

Online Fraud Protection) : Cardholders should report the claim within 24 hours of the incidence

2. Personal Accident Cover: Cardholder/Nominee has to report the claim within 90 days from the date

of death/Permanent disability and documents should be submitted within 60 days from the date of

intimation to insurance company.

3. All other Insurance Covers Cardholders should report the claim within 30 days from the date of

incident. Claim documents are to be submitted by Card holder within 60 days from the date of

intimation.

For All Insurance Coverages, there would be active condition applicable for the covered Card in the

policy. There should be atleast 1 transaction i.e Purchase/POS/ATM in last 30 days using the IDFC

FIRST Bank Credit Card.

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Insurance Claim Process for Personal Accident/ Credit Shield/ Purchase Protection

For Personal Accident: In the event of loss of life of Cardholder due to the Accident, legal nominee

must intimate the Bank and Marsh India.

Claim Reporting Timelines: Intimation to Bank/Marsh India should be made within 90 days from the

date of accident.

Claim documents are to be submitted within 60 days from the date of intimation to the Marsh India/

National Insurance Company

For Credit Shield, Purchase Protection and Other Related Claims:

In the event of loss Cardholder must intimate the Bank and Marsh India.

Claim Reporting Timelines for Cardholder: Intimation to Bank/Marsh India should be made within 30

days from the date of Incident.

Claim documents are to be submitted by Card holder within 60 days from the date of intimation to Marsh

India/ National Insurance Company.

Step 1: Cardholder will intimate the claim via email to Marsh India Insurance Brokers India Pvt. Ltd. at

given ids

To - Ezava, Sumetra <[email protected]>

Cc- Shirsat, Hiren <[email protected]>

The below details need to be included in the intimation mail.

1. Card Number

2. Name of the Cardholder

3. Claim amount

4. Date of Incident

5. Type of Claim

6. Date and time intimation to Bank

Step 2: Claim reference number will be shared to the Cardholder post registration of the claim.

Cardholder can use claim reference number for claim tracking purpose

Step 3: Once claim is notified/registered; Cardholder must share the documents for Claim settlement

to Marsh India Insurance Brokers/ National Insurance Company within above given timelines

Step 4: All claim documents should be couriered to below given Address:

Sumetra Ezava

Marsh India Insurance Brokers Pvt. Ltd.

1201-02, Tower 2B, One World Centre, Jupiter Mills Compound, Senapati Bapat Marg,

Prabhadevi, Mumbai - 400 013 .

Step 5: Scanned copy of original claim documents should be emailed to the below mentioned email

ids.

To - Ezava, Sumetra - [email protected]

Cc - Shirsat, Hiren - [email protected]

Step 6: Claims will be processed within 30 working days after submission of all the documents

mentioned in the Below list.

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CLAIM DOCUMENTATION

FOR LOST CARD LIABILITY CLAIMS:

1. Claim form dully filled and signed by the claimant.

2. Card copy.

3. Latest account statement (for the month of loss).

4. Passport copy, if loss at international location, i.e. all pages covering departure from India

Immigration stamp to return back in India Immigration along with first and last page of passport.

5. Incident report by Bank.

6. Copy of Dispute letter given by the Customer to Bank.

7. Police Intimation / FIR copy for claims above INR 1 lacs.

FOR PERSONAL ACCIDENT CLAIM

1. Claim form dully filled and signed by the nominee- Original.

2. Destroyed card copy (if not available, IDFC FIRST Bank declaration needs to be provided).

3. Copy of Death Certificate- Notarized/Attested by Gazette officer.

4. Copy FIR Copy- Notarized/Attested by Gazette officer.

5. Post-mortem Report or Viscera Report- Notarized/Attested by Gazette officer.

6. Copy of Panchnama (Spot and/ or Inquest) -Notarised/ Attested by Gazeted officer.

7. If claim amount> `1lakh, AML Documents - Notarised/ Attested by Gazetted Officer (Pan Card

Copy, Address Proof, 2 Passport color photos of claimant).

8. Indemnity cum declaration bond on a `50 / 100 /- stamp paper (Legal heir certificate)- Original).

9. Consent letter from other legal heirs on a `50 / 100 /- stamp paper (No objection certificate by

other legal heirs) – Original.

10. NEFT mandate form duly filled in by the claimant and verified by bank with cancelled cheque of the

nominee-Original (for direct fund transfer).

FOR PURCHASE PROTECTION CLAIM

1. Original Claim form duly filled and signed.

2. Credit Card Copy (if not available, IDFC FIRST Bank declaration needs to be provided).

3. Proof of purchase (Original Bills).

4. Copy of FIR.

5. Bank statement highlighting the purchase was made through IDFC Credit Card.

FOR CREDIT SHIELD CLAIM

1. Original Claim form duly filled and signed by Bank.

2. Credit Card Copy (if not available, IDFC FIRST Bank declaration needs to be provided).

3. Copy of Death Certificate.

4. Bank Statement highlighting Outstanding Amount.

AGREED PANEL OF SURVEYORS

An Agreed Surveyor clause to form part of the policy which would imply in an event of a claim

appointing any one of the surveyors from the list below:

1. Adept Surveyors, Mr. Saurabh Agarwal

2. N Kothhari & Co

3. Sudhir Tandon

*The above documentation is tentative in nature. Insurer may choose at its discretion to request more

documents for settlement purposes.