DHL EXPRESS
SERVICE & RATE
GUIDE 2024
PHILIPPINES
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Connecting Your World
Dear Customer
Sustainability
Service Oering
How to Ship with DHL Express
Digitalization
Zones and Rates
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CONNECTING YOUR WORLD
220
countries and
territories served
300+
aircraft
2,400+
ights per day
3,500
facilities
34,500
vehicles
148,000
Service Points
296
million
Time Denite shipments
per year
120,000
employees
415
TAPA* certications
By the year 2050, DHL
Group aimsto achieve
net zero emissions
logistics
Figures are global and are approximate as of the end of 2022
*TAPA = Transported Asset Protection Association
500+
airports served
worldwide
DEAR CUSTOMER
Welcome to the DHL Express Service and Rate Guide for 2024. If you are reading this, it means you have a personal or business need to
move something, from somewhere, to somewhere and you want it done quickly, securely and reliably. We are here to help you!
As the global market leader in Time Denite International (TDI)
shipping and courier delivery, and the most international
company in the world, this is what we do! We move over 1 million
shipments every working day, from point A to point B in 220
countries and territories, as quickly, securely and reliably as
possible and with as much transparency as possible. Over
2.5million customers around the world put their trust in us, and
our team of 120,000+ Certied International Specialists strive to
exceed their expectations on every single shipment.
Global logistics appears to be nally seeing the end of COVID-
driven disruptions but yet is not completely back to the ‘normal’ of
the previous time period. Overall, the global macroeconomic
situation has started to stabilize although uncertainty remains.
Aviation networks remain volatile in many parts of the world and
the crisis in Europe continues to add complexity to global
logistics. In the face of these and other challenges, we have
continued to invest in safeguarding the resilience of our global
network, which enables us to provide secure and reliable supply
chain solutions to support our customers.
As an example, in the Philippines, we invested PHP 50 million in
upgrading our eet, including the introduction of 22 additional
fully electric vehicles. In addition, we invested PHP 254 million to
relocate and expand our Ortigas facility to better cater to our
customers in Metro Manila and nearby commercial business
district areas. We further upgraded our A330-300 aircraft,
increasing our daily shipment capacity to 7,000 shipments with
competitive transit times. Investments like these allow us to grow
the DHL network and improve service quality for you – our
customer.
Sustainability continues to grow in focus in all logistics
conversations and I invite you to learn how our GoGreen Plus
service, introduced in 2023, and our leveraging of Sustainable
Aviation Fuel (SAF) can directly help make your products more
environmentally friendly – a growing criterion in the purchase
decision process of both individual consumers and businesses.
Digitalization retains its laser focus at DHL and we have brought
to market a slew of tools to support our customers, in particular
small businesses. For example, the new My Global Trade Services
tool aims to reduce customs complexity and improve getting
clearance ‘rst time right!’. The DHL Express Commerce tool can
help small businesses fast-forward taking their online sales
channels international. Small business owners, let us help support
your growth by enabling you to Save More as you Ship More! You
could benet from our Dynamic Discounting commercial options.
Interested? Let’s connect!
In conclusion, please use this guide to learn how DHL Express
products, services and tools can meet your logistics needs.
Thank you for trusting us to be your Logistics Partner of Choice.
Tell us how we can support your growth: reach out to us on
MyDHL
+
or by calling Customer Service on +63 28811 7000
(Manila), + 63 32341 7400 (Cebu), toll free on 1800 1888 0345
(PLDT/SMART Mobile/Landline subscribers) and on 1800 8755
8000 (GLOBE Mobile/Landline subscribers). You can also reach
me directly on [email protected].
Sincerely,
Nigel Lockett
Country Manager
DHL Express Philippines
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DHL Express Service & Rate Guide 2024: Philippines
SUSTAINABILITY
Everything we do is to serve
one purpose: Connecting
people, improving lives.
Tofulll this purpose, we need
to make every dimension of
our business sustainable. Our
Sustainability Roadmap sets
out our ambitions in three
focus areas: Environment,
Social and Governance (ESG).
Find case studies and more
details here.
OUR TARGETS FOR 2030
<29 million
Reduction in our
greenhouse gas
emissions to under
29 million tonnes
Investment of
€7billion in green
technologies
€7 billion
Commitment to SBTi
(Science-Based
Targets initiatives)
SBTi
SAF blending of 30%
for all air transport
30%
CLEAN OPERATIONS FOR CLIMATE
PROTECTION
Leader in sustainable aviation
Our GoGreen Plus service allows you to
embrace green logistics by insetting, or
reducing, the CO2 within your own supply chain. We
do this by using Sustainable Aviation Fuel (SAF). And
that is not only good for the environment, it can benet you by helping you to
report your CO2 emissions. Here is how to get on board:
n With the GoGreen Plus basic contract, 30% CO2 reduction (insetting) is
applied to all your express shipments via air.
n In MyDHL
+
, you can opt for GoGreen Plus and choose which shipments to
invest in with SAF.
n Alternatively, choose a customized oer for even more CO2 reduction.
Our GoGreen Plus service is made possible following DHL’s landmark
collaborations with bp and Neste to supply DHL Express with SAF, which is
expected to save some two million tons of carbon dioxide emissions over the
aviation fuel cycle.
Green last-mile and line-haul
Electrify 60% of last-mile delivery vehicles and increase share of
sustainable fuels in line haul to more than 30% by 2030.
Carbon neutral buildings
Design 100% of all new buildings to be carbon neutral.
Green product portfolio
Our GoGreen Plus service allows customers shipping TDI to inset their
CO2 air emissions by up to 100%.
Through collaboration, we can make our supply chains more sustainable.
Read more about the Era of Sustainable Logistics.
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SUSTAINABILITY
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GREAT COMPANY TO
WORK FOR ALL
n Attract and retain the best talent
n Strong ‘Safety First’ culture
n Diverse and inclusive workplace
HIGHLY TRUSTED
COMPANY
n Compliance as an integral part of daily
business
n Eective governance set-up across our
organization
n Like-minded and compliant suppliers and
partners
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DHL Express Service & Rate Guide 2024: Philippines
Export
Services
Import
Services
Enabling Your
Growth
Optional
Services
Surcharges Customs
Services
SERVICE OFFERING
Our core services are Time Denite International (TDI) and oer you secure door-to-door delivery of goods and documents to and
from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day,
our services oer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide
Our most popular product, DHL Express Worldwide, oers an
end of business day delivery service around the world for pieces
up to 70kg and shipments up to 3,000kg.
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company.
DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
oers a money-back guarantee* and allows for pieces up to
70kg and shipments up to 300kg.
DHL Express 9:00 (10:30 to the USA)
Our premium time-denite service oers a delivery before 9:00
(10:30 to the USA) on lanes that guarantee either a next or
second business day delivery. DHL Express 9:00 is oered to the
majority of business centers in Europe, the Middle East, Africa,
Asia and the Americas. DHL Express 9:00 features a money-back
guarantee* and is suitable for pieces up to 30kg and shipments
up to 300kg.
Our international services at a glance
DHL Express Worldwide DHL Express 12:00
DHL Express 9:00
(10:30 to the USA)
Service description
Delivery by the end of
thenext possible
businessday
Delivery before 12 noon
onthe next possible
businessday
Delivery before 9:00
(10:30to the USA) on the
next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 81 27
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 1,000kg Pallets not accepted Pallets not accepted
Maximum shipment weight 3,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see mydhl.express.dhl for details.
**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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DHL Express Service & Rate Guide 2024: Philippines
Export
Services
Import
Services
Enabling Your
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Optional
Services
Surcharges Customs
Services
SERVICE OFFERING
IMPORT SERVICES
With the DHL Express Worldwide Import product, you can
import shipments from over 220 countries and territories
in the world. This is more than any other express delivery
company can oer. What’s more, customers in, say, the
USA can order an import from China not just to the USA,
but to any other destinations as well – we call this a Third
Country shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
If you need a faster delivery, our DHL Express 12:00 and
DHL Express 9:00 services are available for import as well.
You can order an import from another country, to be
delivered to your country or any other destination, by
using our dedicated electronic shipping solution for
imports. You will have one account number, one invoice in
a single currency and a xed price that means you know
exactly what you will pay.
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DHL Express Service & Rate Guide 2024: Philippines
Export
Services
Import
Services
Enabling Your
Growth
Optional
Services
Surcharges Customs
Services
SERVICE OFFERING
GLOBAL TRADE AND YOU
A series of crises has put international trade at the center of the debate about economic growth
and resilience. What are the current prospects for globalization and trade? Is there cause for
concern? Is trade still an attractive source of growth? We deep dived into the data and conducted
a thorough, fact-based analysis – and the results might just surprise you. In partnership with
NYU Stern’s Center for the Future of Management and its DHL Initiative on Globalization, the
‘DHL Trade Growth Atlas’ examines global trade growth trends and the trade patterns of
173countries worldwide that combined make up more than 99% of world trade, GDP and
population. Despite recent shocks and worsening macroeconomic conditions in much of the
world, the study overall gives an upbeat assessment of the prospects for future trade growth.
We know the value of understanding the long-term global trade landscape for navigating short-
term shifts in economic and trade growth. We help our customers make sense of what this means
for their business to maximize the enormous potential of globalization and international trade.
Trade growth
expanding across a
broader range of
countries
New poles
emerging: world
trade center of
gravity moving
south
Shift in mix of
products traded by
advanced vs.
emerging
economies
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
Discover and grow
Visit dhl.com/discover to learn more
about how DHL helps e-commerce
companies ranging from start-ups to
large enterprises, advising them on how
to grow internationally. Our e-commerce
focussed country guides, white papers
such as ‘The UItimate B2B E-Commerce
Guide’, customer and trend research and
market intelligence tools can enable you
to better understand your customers and
their shipping requirements to take the
next step in your e-commerce journey.
International e-commerce
We help our customers go global with
ease and speed to maximize the
enormous potential of international
e-commerce. DHL supports our
customers’ international growth with:
n Global reach
n Express delivery options
n Flexible delivery options for receivers
(see ‘On Demand Delivery’)
n Duty billing options and customs
expertise
n Consultative advice for our customers
on how to increase sales and grow
cross-border
Fast, exible and easy
Consumers expect everything
‘ondemand’ – anytime, anywhere.
DHLshipping options give customers a
distinct competitive edge: over 90% of
online consumers look at the available
delivery options before going to the
checkout, and their decision is inuenced
by delivery speed, exibility and ease.
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DHL Express Service & Rate Guide 2024: Philippines
Export
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Import
Services
Enabling Your
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Optional
Services
Surcharges Customs
Services
SERVICE OFFERING
View charges
OPTIONAL SERVICES
DHL Express oers a wide range of optional services –
fromnon-standard deliveries and billing options to climate
neutral shipping.
GoGreen Plus
When selected, DHL will reduce (inset) CO2 emissions from air
transport through the purchase of Sustainable Aviation Fuel
(SAF). SAF can reduce lifecycle carbon emissions by up to 80%
compared to traditional jet fuel. GoGreen Plus – Carbon Reduced
service, supports Scope 3 emission reductions in alignment with
the Science Based Target initiative. The process is audited
annually by SGS (Société Générale de Surveillance) to ensure
compliance with regulations and standards. Alternative
reduction levels and CO2 emission reports are available on
contractual basis only.
Dedicated Pickup
If your business needs a dedicated vehicle to collect unusual
shipments, or a pickup outside normal business hours, we can
arrange this for you.
Dedicated Delivery
On customer request, an immediate or non-routine, once-only
delivery of a shipment within a normal working day or a holiday
that involves a specic vehicle such as tail lift truck or more than
one courier.
Saturday Pickup
In countries where Saturday is not a normal working day, DHL
can arrange an ad-hoc pickup of smaller shipments up to 30kg.
The service is available at selected postal locations only.
Saturday Delivery
We oer Saturday delivery services to key cities in more than
70countries.
Shipment Insurance
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
event of physical damage or loss. The service is subject to
specic limitations and exclusions as described in our Terms and
Conditions.
Extended Liability
If you are sending valuable documents such as passports, visa
applications or regulatory certicates you can extend coverage
and compensation beyond the DHL standard liability described
in our Terms and Conditions. In the event of full or partial loss to
a document shipment, a xed compensation will be paid
regardless of the replacement cost of the document.
Shipment Preparation
This is a convenient, fast and reliable service for seasonal
orirregular shipments that require extra resources for their
preparation. DHL manages the entire process of waybill
preparation, content selection, labeling and packaging,
thensends the shipments to the designated addresses.
Packaging Supplies
Charges apply for all DHL standard packaging items including
plastic yers provided in bulks or stacks.
Verbal Notication
Customer Service will contact you by phone and provide verbal
updates on agreed key transport events or incidents with a
potential impact on transit time.
DUTY BILLING SERVICES
Duty Tax Paid
DHL can arrange for the shipper or a third
party to be billed for any duties and taxes
payable at destination, rather than the
receiver of the shipment being billed.
Charges apply whenever duties, taxes or
other regulatory fees occur, and shipper
has requested that those are to be billed
outside of the destination country.
Duty Tax Processing:
Account Customers
DHL will accelerate the customs clearance
process making prompt payment of duty
and tax charges relating to a shipment,
while the receiver defers payment until an
agreed date.
Duty Tax Processing:
Non-Account Customers
This default service covers any import of a
non-document shipment for which DHL
has used its own credit line with Customs
to advance or guarantee the payment of
duties, taxes or regulatory charges on
behalf of importers and consumers with
whom DHL has no contract.
For a full list of optional services, please visit mydhl.express.dhl.
Continues overleaf
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DHL Express Service & Rate Guide 2024: Philippines
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OPTIONAL SERVICES
View charges
Hold for Collection
On shipper request, a shipment is held at the default DHL
delivery facility at destination for consignee collection, rather
than attempt a delivery at the receiver’s address. The service is
booked through Customer Service or supporting shipping tools.
The destination will notify the receiver when and at which
facility the shipment is ready to collect. A consignee cell phone
number is mandatory.
Veried Delivery
On shipper request, DHL will verify the delivery of a shipment to
the consignee, through a unique electronic authentication token,
in form of a QR code.
Residential Address
Customers shipping to a home or private residence can activate
specic delivery options by designating the delivery address as
residential. For such shipments, DHL will proactively notify the
receiver via email or SMS about the shipment’s progress.
Receivers can then select the most suitable delivery option via
On Demand Delivery.
Direct Signature
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
Adult Signature
Delivery of a shipment to an adult. DHL will obtain a delivery
signature from an adult at the stipulated delivery address.
Printed Invoice
This service is for customers who require a paper invoice where
e-billing is the agreed standard. This service provides exibility
for a dierent invoicing method than what is already agreed.
Change of Billing
This applies when a customer requests a change of dened
billing information on an already issued invoice, which will result
in a reissuing of the invoice and, in case of an account change,
crediting of the old account and debiting of the new.
Neutral Delivery
This service allows for the delivery of any shipment, without its
value being shared or exposed to the receiver. DHL will ensure
any paperwork exposing the value of the goods is removed from
the shipment prior to delivery.
For a full list of optional services, please visit mydhl.express.dhl.
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DHL Express Service & Rate Guide 2024: Philippines
Export
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Import
Services
Enabling Your
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Optional
Services
Surcharges Customs
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SURCHARGES
In order to maintain a consistently high level of service, in
specic circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair for
all of our customers.
Fuel Surcharge
The fuel surcharge for International Time Denite services will
be based on the daily average spot prices for US Gulf Coast
(USGC) kerosene-type jet fuel, as reported by the U.S.
Department of Energy between 3rd week release of prior month
to 3rd week release of actual month. For example, the daily
average price for fuel from 18th April to 15th May is used to
determine the applicable surcharge in June.
The fuel surcharge applies to transportation charges on all
services and to the following surcharges (where applicable):
Saturday Delivery, Saturday Pickup, Elevated Risk, Demand
Surcharge, Emergency Situation, Remote Area Delivery, Remote
Area Pickup, Dedicated Pickup, Dedicated Delivery, Residential
Address, Overweight Piece, Oversize Piece and Non-Stackable
Pallet.
DHL reserves the right to change the fuel surcharge index and
table with or without notice. Both the amount and duration of
the surcharge will be determined at DHL’s sole discretion.
Remote Area
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or dicult to serve.
Overweight Piece
A xed surcharge is applied to every piece, including a pallet that
exceeds a scale or volumetric weight of 70kg.
Oversize Piece
This xed surcharge applies to every piece, including a pallet,
with a single dimension in excess of 120cm. Does not apply to
pieces already subject to Overweight Piece surcharge.
Non-Stackable Pallet
This xed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge does
not apply to pieces below 30kg.
Demand Surcharge
One or more Demand Surcharges will apply to shipments during
a period of high demand. A period of high demand is to be
determined by DHL at its own discretion but may include a time
of high demand for shipping services or a period with high
operational cost. Details regarding the application of Demand
Surcharges are set forth at mydhl.express.dhl and will be subject
to change upon prior notice. Demand Surcharges apply
cumulatively if a shipment and/or individual pieces meet more
than one of the specied criteria. Demand Surcharges apply in
addition to the rates and any other applicable charges.
Emergency Situation
A temporary surcharge, which allows us to cover operating cost
increases due to an emergency situation out of DHL’s control.
Change in market dynamics and air capacity availability is
reected through regular price adjustments. The charge will be
applied pro rata based on the chargeable weight (invoiced
weight) of a shipment.
Excepted Quantities
This xed surcharge is applied when the handling and
transportation of shipments involves substances and
commodities that are in Excepted Quantities in compliance with
IATA Dangerous Goods Regulations. Contractual agreement
required.
Dry Ice
A surcharge is applied when the transportation of shipments
involves handling Dry Ice UN1845 as a freezing agent for non-
dangerous goods such as diagnostic specimens. Contractual
agreement required.
Biological Substance UN3373
Shipments containing Biological Substances Category B
(UN3373) or genetically modied organisms as per UN3245 are
only accepted in combination with DHL Medical Express.
Contractual agreement required.
For a full list of surcharges, please visit mydhl.express.dhl.
Continues overleaf
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DHL Express Service & Rate Guide 2024: Philippines
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Optional
Services
Surcharges Customs
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SURCHARGES
View charges
Lithium Batteries Section II
Shipping Lithium Batteries with equipment
A service charge will be assessed on Lithium-Ion and Lithium-
Metal batteries with equipment. Packaging must be compliant
with the appropriate IATA Packing Instruction (PI): 966 for
Lithium-Ion and 969 for Lithium-Metal, Section II respectively.
Accepted from approved shippers only.
Shipping Lithium Batteries in equipment
Shipments containing Lithium-Ion or Lithium-Metal batteries in
equipment are accepted only in compliance with the appropriate
IATA Packing Instruction (PI): 967 for Lithium-Ion and 970 for
Lithium-Metal, Section II respectively.
DHL will not accept any shipment that is known or suspected to
contain defective or damaged batteries.
Full Dangerous Goods
A surcharge is applied per shipment when the transportation of
shipments involves handling substances and commodities
classied as fully regulated in accordance with the IATA
Dangerous Goods Regulations. Contractual agreement required.
Consumer Goods ID8000
A surcharge is applied for shipments containing consumer
goods such as perfumes, aftershaves, aerosols, nail varnish and
prescription medicines as covered by the IATA ID8000 section
and packed in a form intended for retail sale and shipped to
private individuals (B2C). Contractual agreement required.
Address Correction
A xed surcharge is applied per shipment when the destination
address provided by the Shipper is incomplete, outdated or
incorrect and DHL is subsequently unable to deliver the
shipment. DHL searches and determines the correct address to
complete the delivery.
Data Entry
A surcharge applies if the shipping label is not correctly
completed or has not been produced electronically according
toDHL standards and therefore requires manual data entry
byDHL.
Security Charges
Additional surcharges may apply when shipping to or importing
from a destination country where DHL is operating at elevated
risk due to continuous state of war, civil unrest, or continuous
threats from terrorism (Elevated Risk), or when shipping to or
importing from a destination country that is subject to trade
restrictions imposed by the UN Security Council or by national
legislation such as the European Union or the US Oce of
Foreign Assets Control (OFAC) (Restricted Destination).
For a full list of surcharges, please visit mydhl.express.dhl.
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Optional
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CUSTOMS SERVICES
Navigating the customs landscape is made easier by DHL’s
extensive knowledge and experience of both standard and non-
routine customs-clearance processes. Get answers to many of
your questions with our new online tool, My Global Trade
Services tool, which will help you expand across borders – and
concentrate on your core business.
Non-Routine Entry
Applies when shipments are subject to non-routine clearance
procedures, due to their value, weight and/or commodity as
dened by destination Customs Authorities. May also apply in
selected countries where DHL is legally obliged to outsource
formal clearance entries to a licensed third party broker.
Clearance Processing
Applies in selected countries where additional cost is incurred
for importing shipments in alignment with government agency
requirements.
Permits and Licenses
To accelerate import of selected controlled commodities, such
as medical devices, pharmaceuticals, computer monitors, laser
CD players, cosmetics, eyeglasses, food and food products,
DHLis required to le specic information in order to obtain the
required import permits or licenses.
Bonded Storage
Storage charges apply when the shipment cannot be released by
Customs due to inaccurate or missing paperwork. Charges take
eect three calendar days after the freight arrival date or broker
notication, whichever is later. The charge applies to the duty
and taxes payer.
Multiline Entry
Charges apply when more than 5 lines are recorded on the
customs clearance, for example with dierent commodities or
dierent countries of manufacture.
Release to Broker
On importer request, DHL will transfer the shipment and related
customs documentation to the customer’s nominated broker for
clearance and last mile delivery.
Broker Notication
On importer request, DHL will provide the necessary paperwork
to the customer’s designated broker to perform the import
clearance and resume the delivery to the nal destination once
the clearance is completed. DHL is subsequently not responsible
for the timeliness of the submission to customs or for the
release of the shipment.
Other Government Agency
At request, DHL will arrange the completion of Veterinary,
Health or Phytosanitary controls at the First Point of Entry in a
country or a Customs Union, typically required when importing
animal products, plants, seeds, or pharmaceutical products.
Bonded Transit
Bonded Transit applies to both export and import shipments
whenever DHL is required to open, manage or report any form
of transfer under bond.
Temporary Import Export
On customer request, DHL facilitates the temporary import/
export of goods by submitting required documents such as an
ATA Carnet and adhering to required clearance procedures as
specied by Customs.
Preferential Origin
On shipper request, the preparation or provision of a Certicate
of Origin/Proof of Preference or other similar forms by DHL to
certify the goods in a particular export shipment have been
produced, manufactured or processed in a particular country
allowing preferential rates of duty to be claimed at destination
and/or compliance with trade barriers. Common examples are
EUR1 and ATR.
Export Declaration
Applies in countries where an export declaration is required for
shipments containing controlled commodities or exceeding a
certain value threshold or weight. Where automated export
systems are available to the public, shippers may avoid the
charge by submitting the export declaration online. In case of
IMP billed shipments DHL will submit the export declaration in
order to accelerate the export at origin and pass the charge to
the payer’s account.
For a full list of customs charges, please visit mydhl.express.dhl.
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DHL Express Service & Rate Guide 2024: Philippines
Preparing Your Shipment
Packaging Your Shipment Paying for Your Shipment
HOW TO SHIP WITH
DHLEXPRESS
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1
2
3
Shipment weight
n Please weigh and measure your shipment.
n If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters,
then divide the total sum by 5,000 for each piece in the shipment.
n Any piece in the shipment may be re-weighed and/or re-measured by DHL to conrm this calculation.
Documentation required: waybill
n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as
well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.
Documentation required: invoice
n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
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DHL Express Service & Rate Guide 2024: Philippines
Preparing Your Shipment
Packaging Your Shipment Paying for Your Shipment
HOW TO SHIP WITH
DHLEXPRESS
PREPARING YOUR SHIPMENT INVOICE
This invoice template covers the key data elements required for a successful customs clearance. To help us ensure the service we
provide is ecient and high-quality, visit mydhl.express.dhl for more guidance.
SENDER
OTHER REMARKS
Line
Number
1
2
3
Full Description of Goods Qty
Commodity
Code
(Full Import HS Code
Preferred)
Country
of Origin
Unit
Value
& Currency
Sub-Total
Value
& Currency
Total Goods
Value
& Currency
Total Net
Weight
Total Gross
Weight
Net
Weight
Gross
Weight
Please add any additional critical information or specic country clearance requirements that might be relevant e.g. bank details, special formalities etc.
RECEIVER
GENERAL INFORMATION
BILLED TO/IMPORTER OF RECORD (IOR) (if dierent from Receiver)
Company Name:
Contact Name:
Building Name:
Street Name & Number:
Postcode:
City/Country:
Business/Private:
Phone:
Email:
Tax ID/VAT Number:
EORI Number:
Company Name:
Contact Name:
Building Name:
Street Name & Number:
Postcode:
City/Country:
Business/Private:
Phone:
Email:
Tax ID/VAT Number:
EORI Number:
Company Name:
Contact Name:
Building Name:
Street Name & Number:
Postcode:
City/Country:
Business/Private:
Phone:
Email:
Tax ID/VAT Number:
EORI Number:
Date:
Waybill Number:
Invoice Number:
Shipment Reference Number:
Receiver Reference Number:
Number of Invoice Line Items: Insurance Cost:
Reason for Export:
Import Customs Duties – pre calculated
Total Units: Freight Cost:
Carrier:
Payer of GST/VAT:
Terms of Payment:
Export License Number:
Type of Export:
Import Taxes (VAT/GST) – pre calculated
Number of Pieces: Other Costs:
VALUE
(for Customs Purposes):
TOTAL
(with Import Customs Duties/Taxes):
Ultimate Consignee:
Duty/Tax Billing Svc:
Import License Number:
INCOTERM:
INCOTERM Place:
COMMERCIAL INVOICE
I/we certify the information on this invoice is true and correct and that the contents of this shipment are as stated above.
Name: ________________________________________ Title: _________________________________________ Email: __________________________________________
Date: _________________________________________ Signature: ____________________________________
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DHL Express Service & Rate Guide 2024: Philippines
Preparing Your Shipment
Packaging Your Shipment Paying for Your Shipment
HOW TO SHIP WITH
DHLEXPRESS
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL Express global network, it is important that
they are packaged and labeled correctly.
Packaging guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed
n Securely x a waybill to each piece in your shipment.
Thewaybill can be thought of as the shipment’s airline
ticketand it will delay delivery if it becomes separated from
your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipment’s journey. Please ensure the barcode is
at and not covered by tape, shrinkwrap or strapping
n Place a waybill on the top or side of each piece in your
shipment and please ensure it does not overlap the corners
or edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a pallet.
If you are sending a multi-piece shipment, it is not necessary
to place the individual pieces on a pallet unless they exceed
70kg. For example, a shipment comprising four 25kg pieces
does not have to be placed on a pallet
DHL packaging
We oer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
Theitemsavailable include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
For more information please refer to the Packing Guide
availableon mydhl.express.dhl.
Prohibited and Restricted Commodities
Prohibited Items
The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
anylaw, regulation or statute of any federal, state or local
government of any country from, to or through which the items
may be carried. For international carriage there may be
additional prohibited items specied by the country of
destination. DHL may at its sole discretion refuse to carry other
items not listed below.
n Bullion (of any precious metal)
n Cannabis
n Cash (legal tender – bank notes, currency notes and coins)
n Complete rearms, ammunition, explosives/explosive
devices including inert explosives and test pieces, air guns,
replica and imitation rearms
n Human remains or ashes in any form
n Hunting (animal) trophies, animal parts such as ivory and
shark’s n, animal remains or ashes, or animal by-products
and derived products not intended for human consumption,
prohibited for movement by the Convention on International
Trade in Endangered Species of Wild Fauna and Flora
(CITES) and/or local law
n Illegal goods, such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals, reptiles,
sh, invertebrates, amphibians, birds, insects, larvae and
pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
n Pornography
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DHL Express Service & Rate Guide 2024: Philippines
Preparing Your Shipment
Packaging Your Shipment Paying for Your Shipment
HOW TO SHIP WITH
DHLEXPRESS
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL. To obtain such agreement a
business case will need to be conducted by DHL and the items
approved for carriage will be recorded in writing with the
customer.
n Air guns, tasers, imitation or replica rearms, rearm
parts and replica ammunition (includes rie butts, trigger
mechanisms, screws/bolts etc which are manufactured for
the sole purpose of creating a functional rearm)
n Antiques and works of art with a shipment value in excess
of€500,000
n Banderols/Tax stickers with a shipment value in excess
of€500,000
n Cigarettes, cigars, tobacco products and electronic cigarettes
with a shipment value in excess of €500,000
n Commemorative coins and medals with an individual value
or total shipment value of €2,000 or more are restricted
forcarriage
n Dangerous/hazardous goods including but not limited to
perfumes, aftershaves, aerosols, ammable substances,
dryice, biological substances, UN classied dangerous
goods and any goods specied as such under International
Air Transport Association regulations (“IATA”), the
Agreement on Dangerous Goods by Road (“ADR”) or
International Maritime Dangerous Goods (“IMDG”)
regulations
n Financial and monetary commodities – examples include
but are not limited to activated SIM cards for mobile phones,
blank or activated credit or cash dispenser cards, blank
checks, event tickets, lottery tickets, money or postal orders,
pre-paid phone cards, tickets (blank stock), traveler’s checks,
vouchers/tokens, unused stamps etc. Applicable to all
shipments valued in excess of €500,000
n Furs
n Jewelry and watches and with individual values in excess of
€5,000. The shipment must not exceed €100,000
PAYING FOR YOUR SHIPMENT
You can pay for DHL Express services either with cash,
acreditcard or by bank transfer. You can open an account with
DHLExpress to pay via bank transfer; and all account customers
receive invoices on a pre-agreed basis. For more details, please
get in touch with a Customer Service Advisor at your local
DHLExpress oce or go to mydhl.express.dhl.
17
DHL Express Service & Rate Guide 2024: Philippines
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DIGITALIZATION
Digitalization is one of the most important trends impacting logistics, and it is one of the key pillars of DHL Group’s Strategy
2025. Through digitalization we bring benets for our customers, our operations and our own people.
We invest continually in market-leading technologies to help our customers to manage and monitor shipments, create shipping
labels, get quotes, schedule courier pickups, connect with us and more. Digitalizing our operations provides more transparency,
allowing us to better anticipate and meet our customers’ needs.
MYDHL
+
MyDHL
+
re-imagines the way the shipping
business does business, by combining the tools and services our
customers use most. With its mobile friendly and intuitive
interface, customers can now import, export, schedule a pickup,
track shipments and pay bills more quickly than ever – all in one
visit, with one password and zero headaches. MyDHL
+
makes it
incredibly easy to navigate the complexities
of international shipping.
mydhl.express.dhl
MY GLOBAL TRADE
SERVICES
My Global Trade Services (MyGTS) is your trusted advisor for
cross-border trade – taking the complexity out of customs. If you
are wondering what the harmonized shipping (HS) codes are for
your goods, what the estimated total cost of your shipment will
be, what can help get your goods cleared, and what
documentation may be required, nd the answers to these
questions and more on our online MyGTS portal.
And the benets for you? You can support clearing customs more
quickly and more accurately, help avoid delays and unexpected
customs or tax costs, and pre-plan your shipment journeys so
that you understand potential
prohibitions and restrictions.
dhl.com/express/mygts
ON DEMAND DELIVERY
DHL’s On Demand Delivery
tool keeps receivers
informed of shipment
progress, allowing them to
reschedule, reroute, release
or conveniently collect from
a DHL Service Point. It is an
innovative, easy-to-use,
mobile-friendly service,
especially for residential
deliveries.
Designed to enhance the online shopper’s
experience, the service is available globally,
meaning consistent service standards and a
harmonized userexperience.
ondemand.dhl.com
Scheduled
delivery
Signature release/
leave your signature
Alternative
address
Collect from
Service Point
Vacation hold Leave with neighbor
DHL EXPRESS COMMERCE
Take your website international with DHL Express
Commerce. Oer your customers all the benets of
DHL Express at your checkout in real-time. Import,
manage and ship their orders quickly and eciently
with no complicated development. Addthe power of
DHL Express to your e-commerce business quickly
and easily, giving you the competitive edge.
DHLExpress Commerce integrates with the biggest
e-commerce platforms, including: Magento,
Shopify, WooCommerce, Amazon and eBay.
18
DHL Express Service & Rate Guide 2024: Philippines
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DIGITALIZATION
DHL EXPRESS
MOBILE APP
The DHL Express Mobile
app lets you track your
shipments and manage
your deliveries all in one place. You can locate the
nearest DHL Service Point for parcel drop o or
collection, and quickly check shipping rates too –
right on your smartphone. Advanced GPS location
services and camera barcode scanning are also
available. Download DHL Express Mobile today,
onAndroid or iOS.
DIGITAL ASSISTANT
Our Digital Assistant is a live chat helpdesk that
oers a 24/7 service across multiple online channels
and platforms, and in 41languages. It tracks your
shipments, answers queries and directs you to FAQs.
Chat with us now!
ROBOTICS
Driven by rapid technological advancements and increasing
supply chain complexity, robotics solutions are entering the
logistics environment, boosting productivity and driving zero-
defect processes.
Robots are adopting more roles at DHL Express, assisting
workers with the most repetitive and labor-intensive tasks and
freeing them up to do higher-order, customer-facing activities.
Examples include the use of articulated robotic arms forsorting
inbound packages to last-mile delivery routes. We have four
such robotsin use globally, with this number set to double soon.
Our robots help get couriers out on the road faster – which
means your parcels getdelivered faster.
DIGITAL TRUST
Logistics requires transferring data and content around the
world and we embrace a responsibility to do this securely.
Ourstandards led by our Binding Corporate Rules and by our
Data Privacy Policy apply throughout the DHL Group and are
approved by the Supervisory Authorities. We maintain a
comprehensive Information Security and Data Protection
approach based on ISO/IEC 27001:2013 and GDPR, to ensure a
high standard when managing customer information assets and
personal data. We aim to provide a rapid response to any
security incident via our 24x7 Cyber Defence Centre (CDC) with
global coverage and our global DPO community.
DHL Group acts as controller in respect of any personal data it
receives from customers and holds to eectively provide
transportation services and in regard to the delivery of any
shipments or documents that it processes to perform its
contractual obligations. DHL Group will act as a data controller
when an individual is executing their rights under privacy
legislations.
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Calculate the Price
of Your Shipment
Optional
Services
Surcharges Customs
Services
Service Capability
and Rating Zones
Export
Services
Import
Services
DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
CALCULATE THE PRICE OF YOUR SHIPMENT
Determine which
zoneyour destination
is in and whether
yours is adocument
or non-document
shipment.
How quickly do you
want your shipment to
arrive?
Based on weight, zone
and speed, conrm
your base price for
exports and imports.
Add any optional
services andcheck if
any surcharges apply.
Base price
+
Optional services
+
Surcharges
=
Total price
OPTIONAL SERVICES
View explanation
Optional services Charging method Charge
GoGreen Plus Per shipment Minimum PHP 12 per kg
Dedicated Pickup Per shipment PHP 27 per kg with minimum charge of PHP 1,800
Dedicated Delivery Per shipment PHP 25 per kg with minimum charge of PHP 2,200
Saturday Pickup Per shipment PHP 1,000
Saturday Delivery Per shipment PHP 1,000
Shipment Insurance By shipment value PHP 658 or 2% of stated shipment value if higher
Extended Liability Per shipment PHP 300
Shipment Preparation Per shipment PHP 1,500
Packaging Supplies
Plastic Flyer Stack Per stack PHP 1,150 per stack (100 yers)
Bulk Packaging Per stack Variable
Duty Billing Services
Duty Tax Paid % of scal charges 2% of scal charges with minimum of PHP 960
Duty Tax Processing: Account Customers % of scal charges 2% of scal charges with minimum of PHP 720
Duty Tax Processing: Non-Account Customers % of scal charges 2% of scal charges with minimum of PHP 720
Verbal Notication Per shipment PHP 300
Hold for Collection No charge No charge
Veried Delivery Per shipment PHP 290
Residential Address Per shipment PHP 300
Direct Signature Per shipment PHP 290
Adult Signature Per shipment PHP 290
Printed Invoice Per invoice PHP 248
Change of Billing Per invoice PHP 720
Neutral Delivery Per shipment PHP 300
For a full list of optional services, please visit mydhl.express.dhl.
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Optional
Services
Surcharges Customs
Services
Service Capability
and Rating Zones
Export
Services
Import
Services
DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
SURCHARGES
View explanation
Surcharges Charging method Charge
Fuel Surcharge Per shipment
Percentage of transportation and additional
charges, as per index; details here
Remote Area Delivery Per shipment PHP 30 per kg PHP 1,260 minimum per shipment
Remote Area Pickup Per shipment PHP 30 per kg PHP 1,260 minimum per shipment
Additional Handling
Overweight Piece Per piece PHP 5,700
Oversize Piece Per piece PHP 2,850
Non-Stackable Pallet Per piece PHP 16,500
Demand Surcharge Variable by lane and weight Variable by lane and weight
Emergency Situation Variable by lane and weight Variable by lane and weight
Dangerous Goods
Excepted Quantities Per shipment PHP 600
Dry Ice (UN1845) Per shipment PHP 720
Lithium Batteries with equipment
Lithium Ion PI966, Section II
Lithium Metal PI969, Section II
Lithium Batteries in equipment
Per shipment
Per shipment
No charge
PHP 300
PHP 290
No charge
Full Dangerous Goods Per shipment PHP 6,000
Consumer Goods ID8000 Per shipment PHP 1,500
Address Correction Per shipment PHP 660
Data Entry Per shipment PHP 600
Security Charges
Elevated Risk Per shipment PHP 1,800
Restricted Destination Per shipment PHP 1,820
For a full list of surcharges, please visit mydhl.express.dhl.
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Optional
Services
Surcharges Customs
Services
Service Capability
and Rating Zones
Export
Services
Import
Services
DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
CUSTOMS SERVICES
View explanation
Customs services Charging method Charge
Non-Routine Entry Per shipment PHP 1,100
Clearance Processing Per shipment PHP 600
Permits and Licenses Per shipment PHP 1,350 plus cost of certicate
Bonded Storage
Per shipment, per day
after three calendar days
Minimum PHP 781.66 or PHP 3.43/day per kg,
whichever is higher
Multiline Entry Rate per line, after ve lines PHP 290
Release to Broker Per shipment PHP 2,320
Broker Notication Per shipment PHP 600
Other Government Agency Per shipment PHP 1,710 plus cost of certicate
Bonded Transit Per shipment PHP 980
Temporary Import Export Per shipment PHP 400
Preferential Origin Per shipment PHP 280
Export Declaration Per shipment PHP 200
For a full list of customs services, please visit mydhl.express.dhl.
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Optional
Services
Surcharges Customs
Services
Service Capability
and Rating Zones
Export
Services
Import
Services
DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
SERVICE CAPABILITY AND RATING ZONES
Country/Territory Zone
DHL
Express
Worldwide
DHL
Express
12:00
DHL
Express
9:00
Imports
Afghanistan 9
Albania 7
Algeria
9
American Samoa
9
Andorra
7
Angola
9
Anguilla
9
Antigua
9
Argentina
9
Armenia
7
Aruba
9
Australia
4
Austria
7
Azerbaijan
7
Bahamas
9
Bahrain
8 doc
Bangladesh
5
Barbados
9
Belarus
9
Belgium
7
Belize
9
Benin
9
Bermuda
9
Bhutan 5
Bolivia 9
Bonaire 9
Bosnia and Herzegovina 7
Botswana 9
Brazil 9
Brunei 2
Bulgaria 7
Burkina Faso 9 doc
Burundi 9
Cambodia 3 doc
Cameroon 9
Canada 6
Canary Islands, The 9
Cape Verde 9
Cayman Islands 9
Central African Republic 9
Chad 9
Chile 9
China, People’s Republic 3 doc
Colombia 9
Comoros 9
Congo 9
Congo, Democratic Rep. of 9 doc
Cook Islands 9
Costa Rica 9
Cote d’Ivoire 9 doc
Croatia 7
Cuba 9
Curacao 9
Cyprus 7 doc
Czech Republic, The 7
Denmark 7
Djibouti 9
Dominica 9
Dominican Republic 9
Country/Territory Zone
DHL
Express
Worldwide
DHL
Express
12:00
DHL
Express
9:00
Imports
Ecuador 9 doc
Egypt 9
El Salvador 9
Eritrea 9
Estonia 7
Eswatini 9
Ethiopia 9
Falkland Islands 9
Faroe Islands 9
Fiji 9
Finland 7
France 7
French Guiana 9
Gabon 9 doc
Gambia 9
Georgia 9
Germany 7
Ghana 9
Gibraltar 7
Greece 7
Greenland 9
Grenada 9
Guadeloupe 9
Guam 9
Guatemala 9 doc
Guernsey 7 doc
Guinea Republic 9
Guinea-Bissau 9
Guinea-Equatorial 9
Guyana (British) 9
Haiti 9
Honduras 9
Hong Kong SAR China 1
Hungary 7
Iceland 9
India 5 doc
Indonesia 2
Iran, Islamic Rep. of 9
Iraq 9
Ireland, Rep. of 7
Israel 8
Italy 7
Jamaica 9
Japan 2
Jersey 7 doc
Jordan 8
Kazakhstan 9
Kenya 9
Kiribati 9
Korea, D.P.R. of (North) 9
Korea, Rep. of (South) 2
Kosovo 7
Kuwait 8 doc
Kyrgyzstan 9
Lao P.D.R. 3
Latvia 7
Lebanon 9
Lesotho 9
Liberia 9
doc = document contents only = document and non-document contents Continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHLCapability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
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Optional
Services
Surcharges Customs
Services
Service Capability
and Rating Zones
Export
Services
Import
Services
DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
SERVICE CAPABILITY AND RATING ZONES
Country/Territory Zone
DHL
Express
Worldwide
DHL
Express
12:00
DHL
Express
9:00
Imports
Libya 9
Liechtenstein 7
Lithuania 7 doc
Luxembourg 7
Macau SAR China 1
Madagascar 9
Malawi 9
Malaysia 2
Maldives 5
Mali 9
Malta 7
Marshall Islands 9
Martinique 9
Mauritania 9
Mauritius 9
Mayotte 9
Mexico 6
Micronesia, Fed. States of 9
Moldova, Rep. of 9
Monaco 7
Mongolia 9
Montenegro, Rep. of 7
Montserrat 9
Morocco 9
Mozambique 9 doc
Myanmar 3 doc
Namibia 9 doc
Nauru, Rep. of 9
Nepal 5
Netherlands, The 7
Nevis 9
New Caledonia 9
New Zealand 4
Nicaragua 9
Niger 9
Nigeria 9
Niue 9
North Macedonia 7
Northern Mariana Islands 9
Norway 7
Oman 8 doc
Pakistan 8 doc
Palau 9
Panama 9
Papua New Guinea 4
Paraguay 9
Peru 9 doc
Poland 7 doc
Portugal 7
Puerto Rico 9
Qatar 8 doc
Reunion, Island of 9
Romania 7
Russian Federation, The 9
Rwanda 9
Samoa 9
San Marino 7
Country/Territory Zone
DHL
Express
Worldwide
DHL
Express
12:00
DHL
Express
9:00
Imports
Sao Tome & Principe 9
Saudi Arabia 8 doc
Senegal 9
Serbia, Rep. of 7
Seychelles 9
Sierra Leone 9
Singapore 1
Slovakia 7
Slovenia 7 doc
Solomon Islands 9
Somalia 9
Somaliland, Rep. (N. Somalia) 9
South Africa 9
South Sudan 9
Spain 7 doc
Sri Lanka 5
St. Barthelemy 9
St. Eustatius 9
St. Helena 9
St. Kitts 9
St. Lucia 9
St. Maarten 9
St. Vincent 9
Sudan 9
Suriname 9
Sweden 7
Switzerland 7
Syria 9
Tahiti 9
Taiwan, China 1
Tajikistan 9
Tanzania 9
Thailand 2 doc
Timor-Leste 9
Togo 9
Tonga 9
Trinidad and Tobago 9
Tunisia 9
Türkiye 7
Turkmenistan 9
Turks and Caicos Islands 9
Tuvalu 9
Uganda 9 doc
Ukraine 9
United Arab Emirates 8
United Kingdom 7
United States of America 6 10:30
Uruguay 9
Uzbekistan 9
Vanuatu 9
Vatican City 7
Venezuela 9
Vietnam 3 doc
Virgin Islands (British) 9
Virgin Islands (US) 9
Yemen, Rep. of 9
Zambia 9
Zimbabwe 9 doc
doc = document contents only = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHLCapability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
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DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5
883 1,202 1,247 1,648 1,680 1,775 2,934 3,022 3,269
1
1,079 1,398 1,549 2,050 2,082 2,179 3,547 3,917 4,366
1.5
1,265 1,584 1,851 2,452 2,488 2,583 4,160 4,818 5,463
2
1,451 1,770 2,153 2,854 2,894 2,987 4,773 5,719 6,560
Documents from 2.5kg and non-documents from 0.5kg
0.5
1,391 1,966 2,036 2,577 2,709 2,888 3,125 3,486 3,664
1
1,673 2,224 2,336 2,988 3,136 3,309 3,738 4,305 4,644
1.5
1,883 2,458 2,627 3,399 3,568 3,720 4,351 5,124 5,671
2
2,093 2,692 2,918 3,810 4,000 4,131 4,964 5,943 6,698
2.5
2,303 2,926 3,209 4,221 4,432 4,542 5,577 6,762 7,725
3
2,495 3,144 3,449 4,557 4,784 4,937 6,140 7,481 8,554
3.5
2,687 3,362 3,689 4,893 5,136 5,332 6,703 8,200 9,383
4
2,879 3,580 3,929 5,229 5,488 5,727 7,266 8,919 10,212
4.5
3,071 3,798 4,169 5,565 5,840 6,122 7,829 9,638 11,041
5
3,263 4,016 4,409 5,901 6,192 6,517 8,392 10,357 11,870
5.5
3,409 4,205 4,606 6,176 6,476 6,842 8,954 11,058 12,664
6
3,555 4,394 4,803 6,451 6,760 7,167 9,516 11,759 13,458
6.5
3,701 4,583 5,000 6,726 7,044 7,492 10,078 12,460 14,252
7
3,847 4,772 5,197 7,001 7,328 7,817 10,640 13,161 15,046
7.5
3,993 4,961 5,394 7,276 7,612 8,142 11,202 13,862 15,840
8
4,139 5,150 5,591 7,551 7,896 8,467 11,764 14,563 16,634
8.5
4,285 5,339 5,788 7,826 8,180 8,792 12,326 15,264 17,428
9
4,431 5,528 5,985 8,101 8,464 9,117 12,888 15,965 18,222
9.5
4,577 5,717 6,182 8,376 8,748 9,442 13,450 16,666 19,016
10
4,723 5,906 6,379 8,651 9,032 9,767 14,012 17,367 19,810
10.5
4,848 6,046 6,573 8,907 9,271 9,995 14,454 17,789 20,246
11
4,973 6,186 6,767 9,163 9,510 10,223 14,896 18,211 20,682
11.5
5,098 6,326 6,961 9,419 9,749 10,451 15,338 18,633 21,118
12
5,223 6,466 7,155 9,675 9,988 10,679 15,780 19,055 21,554
12.5
5,348 6,606 7,349 9,931 10,227 10,907 16,222 19,477 21,990
13
5,473 6,746 7,543 10,187 10,466 11,135 16,664 19,899 22,426
13.5
5,598 6,886 7,737 10,443 10,705 11,363 17,106 20,321 22,862
14
5,723 7,026 7,931 10,699 10,944 11,591 17,548 20,743 23,298
14.5
5,848 7,166 8,125 10,955 11,183 11,819 17,990 21,165 23,734
15
5,973 7,306 8,319 11,211 11,422 12,047 18,432 21,587 24,170
15.5
6,098 7,446 8,513 11,467 11,661 12,275 18,874 22,009 24,606
16
6,223 7,586 8,707 11,723 11,900 12,503 19,316 22,431 25,042
16.5
6,348 7,726 8,901 11,979 12,139 12,731 19,758 22,853 25,478
17
6,473 7,866 9,095 12,235 12,378 12,959 20,200 23,275 25,914
17.5 6,598 8,006 9,289 12,491 12,617 13,187 20,642 23,697 26,350
Continues overleaf
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DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
18
6,723 8,146 9,483 12,747 12,856 13,415 21,084 24,119 26,786
18.5
6,848 8,286 9,677 13,003 13,095 13,643 21,526 24,541 27,222
19
6,973 8,426 9,871 13,259 13,334 13,871 21,968 24,963 27,658
19.5
7,098 8,566 10,065 13,515 13,573 14,099 22,410 25,385 28,094
20
7,223 8,706 10,259 13,771 13,812 14,327 22,852 25,807 28,530
20.5
7,383 8,833 10,390 13,934 14,142 14,666 23,359 26,326 29,118
21
7,543 8,960 10,521 14,097 14,472 15,005 23,866 26,845 29,706
21.5
7,703 9,087 10,652 14,260 14,802 15,344 24,373 27,364 30,294
22
7,863 9,214 10,783 14,423 15,132 15,683 24,880 27,883 30,882
22.5
8,023 9,341 10,914 14,586 15,462 16,022 25,387 28,402 31,470
2
8,183 9,468 11,045 14,749 15,792 16,361 25,894 28,921 32,058
23.5
8,343 9,595 11,176 14,912 16,122 16,700 26,401 29,440 32,646
24.
8,503 9,722 11,307 15,075 16,452 17,039 26,908 29,959 33,234
24.5
8,663 9,849 11,438 15,238 16,782 17,378 27,415 30,478 33,822
25
8,823 9,976 11,569 15,401 17,112 17,717 27,922 30,997 34,410
25.5
8,983 10,103 11,700 15,564 17,442 18,056 28,429 31,516 34,998
26
9,143 10,230 11,831 15,727 17,772 18,395 28,936 32,035 35,586
26.5
9,303 10,357 11,962 15,890 18,102 18,734 29,443 32,554 36,174
27
9,463 10,484 12,093 16,053 18,432 19,073 29,950 33,073 36,762
27.5
9,623 10,611 12,224 16,216 18,762 19,412 30,457 33,592 37,350
28
9,783 10,738 12,355 16,379 19,092 19,751 30,964 34,111 37,938
28.5
9,943 10,865 12,486 16,542 19,422 20,090 31,471 34,630 38,526
29
10,103 10,992 12,617 16,705 19,752 20,429 31,978 35,149 39,114
29.5
10,263 11,119 12,748 16,868 20,082 20,768 32,485 35,668 39,702
30
10,423 11,246 12,879 17,031 20,412 21,107 32,992 36,187 40,290
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0
342.00 370.00 423.00 562.00 670.00 757.00 1,029.00 1,198.00 1,333.00
70.1 - 300.0
344.00 436.00 458.00 798.00 807.00 944.00 1,041.00 1,203.00 1,404.00
300.1 - 3,000*
355.00 467.00 475.00 807.00 836.00 958.00 1,049.00 1,228.00 1,460.00
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 81 countries worldwide.
Add PHP 290 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 27 countries
worldwide. Add PHP 2,100 (PHP 1,450 for 10:30 to the USA) to the DHL Express Worldwide prices.
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest0.5kg.
Rates are in Pesos and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHLstandards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
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of Your Shipment
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and Rating Zones
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DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5
1,060 1,442 1,496 1,978 2,016 2,130 3,521 3,626 3,923
1
1,295 1,677 1,858 2,460 2,498 2,615 4,257 4,700 5,239
1.5
1,518 1,900 2,220 2,942 2,985 3,100 4,993 5,781 6,555
2
1,741 2,123 2,582 3,424 3,472 3,585 5,729 6,862 7,871
Documents from 2.5kg and non-documents from 0.5kg
0.5
1,669 2,359 2,443 3,092 3,251 3,466 3,750 4,183 4,397
1
2,007 2,669 2,803 3,585 3,763 3,971 4,486 5,166 5,573
1.5
2,259 2,950 3,152 4,078 4,281 4,464 5,222 6,149 6,805
2
2,511 3,231 3,501 4,571 4,799 4,957 5,958 7,132 8,037
2.5
2,763 3,512 3,850 5,064 5,317 5,450 6,694 8,115 9,269
3
2,993 3,774 4,138 5,467 5,739 5,924 7,370 8,978 10,264
3.5
3,223 4,036 4,426 5,870 6,161 6,398 8,046 9,841 11,259
4
3,453 4,298 4,714 6,273 6,583 6,872 8,722 10,704 12,254
4.5
3,683 4,560 5,002 6,676 7,005 7,346 9,398 11,567 13,249
5
3,913 4,822 5,290 7,079 7,427 7,820 10,074 12,430 14,244
5.5
4,088 5,049 5,526 7,409 7,768 8,210 10,748 13,271 15,197
6
4,263 5,276 5,762 7,739 8,109 8,600 11,422 14,112 16,150
6.5
4,438 5,503 5,998 8,069 8,450 8,990 12,096 14,953 17,103
7
4,613 5,730 6,234 8,399 8,791 9,380 12,770 15,794 18,056
7.5
4,788 5,957 6,470 8,729 9,132 9,770 13,444 16,635 19,009
8
4,963 6,184 6,706 9,059 9,473 10,160 14,118 17,476 19,962
8.5
5,138 6,411 6,942 9,389 9,814 10,550 14,792 18,317 20,915
9
5,313 6,638 7,178 9,719 10,155 10,940 15,466 19,158 21,868
9.5
5,488 6,865 7,414 10,049 10,496 11,330 16,140 19,999 22,821
10
5,663 7,092 7,650 10,379 10,837 11,720 16,814 20,840 23,774
10.5
5,813 7,260 7,883 10,686 11,124 11,994 17,344 21,346 24,297
11
5,963 7,428 8,116 10,993 11,411 12,268 17,874 21,852 24,820
11.5
6,113 7,596 8,349 11,300 11,698 12,542 18,404 22,358 25,343
12
6,263 7,764 8,582 11,607 11,985 12,816 18,934 22,864 25,866
12.5
6,413 7,932 8,815 11,914 12,272 13,090 19,464 23,370 26,389
13
6,563 8,100 9,048 12,221 12,559 13,364 19,994 23,876 26,912
13.5
6,713 8,268 9,281 12,528 12,846 13,638 20,524 24,382 27,435
14
6,863 8,436 9,514 12,835 13,133 13,912 21,054 24,888 27,958
14.5
7,013 8,604 9,747 13,142 13,420 14,186 21,584 25,394 28,481
15
7,163 8,772 9,980 13,449 13,707 14,460 22,114 25,900 29,004
15.5
7,313 8,940 10,213 13,756 13,994 14,734 22,644 26,406 29,527
16
7,463 9,108 10,446 14,063 14,281 15,008 23,174 26,912 30,050
16.5
7,613 9,276 10,679 14,370 14,568 15,282 23,704 27,418 30,573
17
7,763 9,444 10,912 14,677 14,855 15,556 24,234 27,924 31,096
17.5 7,913 9,612 11,145 14,984 15,142 15,830 24,764 28,430 31,619
Continues overleaf
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DHL Express Service & Rate Guide 2024: Philippines
ZONES AND RATES
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
18
8,063 9,780 11,378 15,291 15,429 16,104 25,294 28,936 32,142
18.5
8,213 9,948 11,611 15,598 15,716 16,378 25,824 29,442 32,665
19
8,363 10,116 11,844 15,905 16,003 16,652 26,354 29,948 33,188
19.5
8,513 10,284 12,077 16,212 16,290 16,926 26,884 30,454 33,711
20
8,663 10,452 12,310 16,519 16,577 17,200 27,414 30,960 34,234
20.5
8,855 10,604 12,467 16,715 16,973 17,607 28,022 31,583 34,940
21
9,047 10,756 12,624 16,911 17,369 18,014 28,630 32,206 35,646
21.5
9,239 10,908 12,781 17,107 17,765 18,421 29,238 32,829 36,352
22
9,431 11,060 12,938 17,303 18,161 18,828 29,846 33,452 37,058
22.5
9,623 11,212 13,095 17,499 18,557 19,235 30,454 34,075 37,764
23
9,815 11,364 13,252 17,695 18,953 19,642 31,062 34,698 38,470
23.5
10,007 11,516 13,409 17,891 19,349 20,049 31,670 35,321 39,176
24
10,199 11,668 13,566 18,087 19,745 20,456 32,278 35,944 39,882
24.5
10,391 11,820 13,723 18,283 20,141 20,863 32,886 36,567 40,588
25
10,583 11,972 13,880 18,479 20,537 21,270 33,494 37,190 41,294
25.5
10,775 12,124 14,037 18,675 20,933 21,677 34,102 37,813 42,000
26
10,967 12,276 14,194 18,871 21,329 22,084 34,710 38,436 42,706
26.5
11,159 12,428 14,351 19,067 21,725 22,491 35,318 39,059 43,412
27
11,351 12,580 14,508 19,263 22,121 22,898 35,926 39,682 44,118
27.5
11,543 12,732 14,665 19,459 22,517 23,305 36,534 40,305 44,824
28
11,735 12,884 14,822 19,655 22,913 23,712 37,142 40,928 45,530
28.5
11,927 13,036 14,979 19,851 23,309 24,119 37,750 41,551 46,236
29
12,119 13,188 15,136 20,047 23,705 24,526 38,358 42,174 46,942
29.5
12,311 13,340 15,293 20,243 24,101 24,933 38,966 42,797 47,648
30
12,503 13,492 15,450 20,439 24,497 25,340 39,574 43,420 48,354
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0
410 444 508 674 804 908 1,235 1,438 1,600
70.1 - 300.0
413 523 550 958 968 1,133 1,249 1,444 1,685
300.1 - 3,000*
426 560 570 968 1,003 1,150 1,259 1,474 1,752
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 81 countries worldwide.
Add PHP 290 to the DHL Express Worldwide Import prices.
DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day from over 27 countries worldwide.
Add PHP 2,100 to the DHL Express Worldwide Import prices.
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest0.5kg.
Rates are in Pesos and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHLstandards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
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Valid: 1st January 2024
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The information in this guide is correct as of 1st January 2024. DHL reserves the right to amend or modify any of the information at any time.