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Airport

Commission

City and

County of

San Francisco

London N. Breed

Mayor

Commissioners:

Malcolm Yeung

President

Everett A.

Hewlett, Jr.

Vice President

Jane Natoli

Jose F. Almanza

Mark Buell

Ivar C. Satero

Director

Rules and Regulations

San Francisco International

Airport

Adopted: November 7, 2023

Effective: January 1, 2024

Issued by: The Airport Commission

City and County of San Francisco

City and County of San Francisco Airport Commission Rules and Regulations

AIRPORT COMMISSION

CITY AND COUNTY OF SAN FRANCISCO

LONDON N. BREED

MAYOR

COMMISSIONERS

MALCOLM YEUNG

PRESIDENT

EVERETT A. HEWLETT, JR.

VICE PRESIDENT

JANE NATOLI

JOSE F. ALMANZA

MARK BUELL

City and County of San Francisco Airport Commission Rules and Regulations

FOREWORD

The statements contained in this document express the

policy of the San Francisco Airport Commission, duly

adopted as the Rules and Regulations, and are intended

to ensure the safe, secure, and efficient operations of

San Francisco International Airport.

These Rules and Regulations govern the general conduct

of the public, tenants, employees, and commercial users of

San Francisco International Airport as their activities relate

to the use, possession, management, supervision,

operation, and control of San Francisco International

Airport by the City and County of San Francisco through its

Airport Commission.

IVAR C. SATERO

AIRPORT DIRECTOR

City and County of San Francisco Airport Commission Rules and Regulations

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Effective January 1, 2024

TABLE OF CONTENTS

Rule Page

RULE 1.0 DEFINITIONS ..................................................................................................................... 1



RULE 2.0 VIOLATION, SEVERABILITY AND INTERPRETATION .................................................. 7

2.1 ADMINISTRATIVE INTERPRETATION OF RULES ............................................................. 7

2.2 VIOLATION OF RULES ......................................................................................................... 7

2.3 SEVERABILITY ...................................................................................................................... 7

RULE 3.0 GENERAL .......................................................................................................................... 8

3.1 APPLICABLE LAWS AND RULES ........................................................................................ 8

3.2 EMERGENCIES ..................................................................................................................... 8

3.3 GENERAL CONDUCT ........................................................................................................... 8

3.4 AIRPORT CONSTRUCTION AND OBSTRUCTION CONTROL ........................................ 15

3.5 PASSENGER TERMINAL REGULATIONS ......................................................................... 16

3.6 BAGGAGE HANDLING SYSTEM ........................................................................................ 20

3.7 AIRPORT-OWNED EQUIPMENT MAINTENANCE ............................................................ 20

RULE 4.0 OPERATION OF MOTOR VEHICLES ............................................................................ 22

4.1 TRAFFIC SIGNS, DIRECTIONS AND SIGNALS ................................................................ 22

4.2 RESERVED, POSTED OR RESTRICTED PARKING AREA .............................................. 22

4.3 AUTHORIZATION TO MOVE VEHICLES ........................................................................... 23

4.4 USE OF ROADS AND WALKS ............................................................................................ 23

4.5 PARKING AND STOPPING OF VEHICLES ........................................................................ 23

4.6 TERMINAL CURB MARKINGS ............................................................................................ 24

4.7 COMMERCIAL GROUND TRANSPORTATION OPERATIONS......................................... 24

RULE 5.0 AIRSIDE OPERATIONS .................................................................................................. 32

5.1 GENERAL ............................................................................................................................ 32

5.2 AIRSIDE PERSONNEL ........................................................................................................ 33

5.3 AIRCRAFT OPERATIONS ................................................................................................... 33

5.4 GROUND SERVICE EQUIPMENT (GSE) OPERATIONS .................................................. 39

5.5 RAMP OPERATIONS AND GATE USAGE ......................................................................... 46

5.6 PASSENGER MOVEMENT ................................................................................................. 49

5.7 FUELING .............................................................................................................................. 50

5.8 ACCIDENTS, INCURSIONS, DISABLED AIRCRAFT/GSE ................................................ 52

RULE 6.0 FIRE AND SAFETY ......................................................................................................... 54

6.1 FIRE MARSHAL ................................................................................................................... 54

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6.2 HANDLING OF EXPLOSIVES and OTHER HAZARDOUS MATERIALS ........................... 54

6.3 FIRE EXTINGUISHERS AND EQUIPMENT ....................................................................... 55

6.4 FIRE PROTECTION SYSTEMS .......................................................................................... 55

6.5 OPEN FLAMES .................................................................................................................... 56

6.6 REPORTING FIRES ............................................................................................................ 56

6.7 INSPECTION AND CLEANING SCHEDULES .................................................................... 56

6.8 LITTER AND CLEANING OF ALLOTTED SPACE .............................................................. 57

6.9 CONTROL OF CONTAMINANTS ........................................................................................ 57

6.10 AIRCRAFT PARTS CLEANING MATERIALS ..................................................................... 58

6.11 GASOLINE STORAGE FOR AUTOMOTIVE VEHICLES .................................................... 58

6.12 ENGINE OPERATIONS WITHIN HANGARS ...................................................................... 58

6.13 HEATING AND LIGHTING OF HANGARS .......................................................................... 58

6.14 PAINT, VARNISH AND LACQUER USE ............................................................................. 58

6.15 TESTING OR OPERATION OF RADIO EQUIPMENT ........................................................ 58

6.16 DELIVERY OF AVIATION FUELS ....................................................................................... 59

RULE 7.0 AIRPORT SECURITY ...................................................................................................... 61

7.1 GENERAL PROVISIONS ..................................................................................................... 61

7.2 SECURITY BADGES ........................................................................................................... 61

7.3 AIRPORT ID BADGE HOLDER AND EMPLOYER SECURITY RESPONSIBILITIES /

ACCESS CONTROL PROCEDURES ................................................................................. 63



7.4 TRANSPORTING ITEMS INTO THE RESTRICTED AREA ................................................ 68

7.5 VIDEO MONITORING AND RECORDING DEVICES/ACCESS TO AIRPORT CLOSED

CIRCUIT TELEVISION (CCTV) SYSTEM ........................................................................... 71



7.6 OTHER RESTRICTED AREAS ........................................................................................... 72

7.7 PROHIBITIONS .................................................................................................................... 73

7.8 QUALITY STANDARDS PROGRAM ................................................................................... 73

RULE 8.0 AIRPORT ENVIRONMENTAL STANDARDS ................................................................. 75

8.1 AIR QUALITY ....................................................................................................................... 75

8.2 FOOD SERVICE REQUIREMENTS .................................................................................... 75

8.3 GREEN BUSINESS AND GREEN CLEANING PROGRAM ............................................... 78

8.4 INTEGRATED PEST MANAGEMENT ................................................................................. 78

8.5 WASTE AND HAZARDOUS WASTE MANAGEMENT ....................................................... 78

8.6 WATER QUALITY ................................................................................................................ 80

RULE 9.0 COMMERCIAL ACTIVITIES ON AIRPORT PROPERTY ............................................... 87

9.1 AIRPORT OPERATING PERMIT REQUIRED .................................................................... 87

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9.2 OPERATING A BUSINESS ON AIRPORT PROPERTY ..................................................... 87

9.3 AIRPORT INFRASTRUCTURE ........................................................................................... 87

9.4 AIRPORT MAPPING ............................................................................................................ 87

9.5 ON-SITE PERSONNEL ....................................................................................................... 88

9.6 CONSTRUCTION ACTIVITY ON AIRPORT PROPERTY; AIRPORT BUILDING

REGULATIONS .................................................................................................................... 89



9.7 STREET PRICING PROGRAM APPLICABLE TO FOOD AND BEVERAGE

CONCESSION TENANTS ................................................................................................... 89



RULE 10.0 TRIP REDUCTION RULE .............................................................................................. 90

10.1 PROGRAM OBJECTIVES .................................................................................................. 90

10.2 REQUIREMENTS OF ALL AIRPORT TENANTS AND CONTRACTORS UNDER

INDIVIDUAL TENANT AGREEMENTS WITH 20 OR MORE EMPLOYEES IN THE

UNITED STATES ................................................................................................................. 90



10.3 PENALTIES FOR NON-COMPLIANCE ............................................................................... 92

RULE 11.0 NOISE ABATEMENT REGULATION ............................................................................ 93

11.1 PURPOSE ............................................................................................................................ 93

11.2 EFFECTIVE DATE ............................................................................................................... 93

11.3 DEFINITIONS ....................................................................................................................... 93

11.4 REGULATION ...................................................................................................................... 94

11.5 CONSTRUCTION OF THE REGULATION ......................................................................... 96

11.6 SEVERABILITY .................................................................................................................... 96

11.7 REPEAL ............................................................................................................................... 96

RULE 12.0 WORKFORCE HARMONY ............................................................................................ 98

12.1 LABOR PEACE/CARD CHECK RULE ................................................................................ 98

12.2 WORKER RETENTION POLICY ....................................................................................... 104

12.3 PREVAILING WAGE REQUIREMENTS – COVERED TENANT CONSTRUCTION ........ 104

RULE 13.0 FREE SPEECH AND EXPRESSIVE ACTIVITIES ...................................................... 106

13.1 FINDINGS .......................................................................................................................... 106

13.2 GENERAL REQUIREMENTS ............................................................................................ 108

13.3 APPROPRIATE AREAS .................................................................................................... 108

13.4 SOLICITING FOR THE IMMEDIATE RECEIPT OF FUNDS PROHIBITED ..................... 109

13.5 PERMIT REQUIRED .......................................................................................................... 109

13.6 PROHIBITED CONDUCT .................................................................................................. 111

13.7 SUSPENSION AND REVOCATION OF PERMITS ........................................................... 112

13.8 EMERGENCIES ................................................................................................................. 112

13.9 EFFECTIVE DATE ............................................................................................................. 113

City and County of San Francisco Airport Commission Rules and Regulations

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RULE 14.0 ENFORCEMENT AND ADMINISTRATIVE APPEAL PROCEDURE ......................... 114

14.1 ENFORCEMENT GENERALLY ......................................................................................... 114

14.2 GENERAL AND ADMINISTRATIVE FINES ...................................................................... 114

14.3 AMOUNT OF FINES .......................................................................................................... 117

14.4 INDIVIDUAL INFRACTIONS .............................................................................................. 117

14.5 REVIEW AND APPEAL PROCEDURE ............................................................................. 119

APPENDICES

A Baggage Hygiene Policy

B Ground Support Equipment Safety Inspection Program

C Model Labor Peace/Card Check Agreement

D Worker Retention Program

E Potable Water Service and Supply

F Building Regulations

G Citation Review and Appeal Forms

H Remote Bus Operations

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RULE 1.0

DEFINITIONS

Unless otherwise expressly stated and defined in a separate Rule and Regulation, the following terms in

bold font shall for the purpose of these Rules and Regulations have the meaning indicated following the

colon (:).

Aircraft: Any and all contrivances now known or hereafter designed, invented, or used for navigation of

or flight in the air.

Airline Cargo Areas: Those areas where the primary activity is the loading, unloading, storage and

overall processing of air freight and mail. The Air Cargo Area includes, but is not limited to, cargo

buildings/hangars, loading docks, aircraft aprons, and auto parking.

Airline Maintenance Areas: Those areas where the primary activity is the routine maintenance and/or

major overhaul of air carrier aircraft and engines, parts, accessories, ground support vehicles and other

equipment. The Airline Maintenance Area includes, but is not limited to, maintenance hangars, aircraft

aprons, and auto parking.

Airline Support Areas: Those areas where activities other than airline maintenance, cargo, and

passenger processing that support overall airline operations are conducted. The Airline Support Area

includes, but is not limited to, in-flight kitchens, catering, employee cafeterias, parking lots, offices,

storage facilities, and training schools.

Air Operations Area (AOA): That portion of the Airport designated and used for aircraft movement

including landing, taking off, or surface maneuvering of aircraft. The AOA includes the Movement Area

and excludes the Secured Area.

Airport: All land and improvements located within the geographical boundaries of the San Francisco

International Airport, San Mateo County, California, exclusive of the SFO U.S. Coast Guard Air Station.

“Airport” may also be referred to as “SFO” or “SFIA”.

Airport Airfield Areas: Those areas where the primary activity is the accommodation of aircraft

operations. Aircraft operations include aircraft landing, taxiing, take-off, and passenger

enplanement/deplanement at a gate. The Airfield Area includes, but is not limited to, the landing areas,

runways, taxiways, ramps, aprons, adjacent infield areas, airfield lighting, navigational aids, secured

service roads, and other facilities necessary for the support and maintenance of the airfield areas.

Airport ID Badge: Airport-issued identification providing the holder access to the SIDA and/or sterile,

secure, or restricted areas of the Airport as designated by the Airport and as provided under federal law

and these Rules and Regulations (see Rule 7). A person holding an Airport ID badge does so as a

privilege and not as a right.

Airport Landside Areas: Those areas of the Airport that include, but are not limited to, on-Airport

roadways, courtyards, bridges, parking lots, garages, and transportation systems. The primary activity in

the Landside Area is the movement of goods, services and people, including transporting employees,

passengers, meeters and greeters, and various business and service company personnel, from outside

the Airport to all areas within the Airport.

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Airport Operations Bulletin (AOB): A notice issued by the Airport concerning specific operational

requirements for Airport tenants or contractors. AOBs have an issue date and an expiration date. The

adoption of any amendment to these Rules and Regulations may incorporate all or any applicable portion

of current AOBs into the Rules and Regulations. AOBs issued after the adoption date of the most recent

amendment to the Rules and Regulations shall have the force and effect of a Rule and may be enforced

as provided in Rule 14.

Airport Security Bulletin (ASB): A notice issued by the Airport concerning specific security

requirements for Airport tenants or contractors. ASBs have an issue date and an expiration date. The

adoption of any amendment to these Rules and Regulations may incorporate all or any applicable portion

of current ASBs into the Rules and Regulations. ASBs issued after the adoption date of the most recent

amendment to the Rules and Regulations shall have the force and effect of a Rule and may be enforced

as provided in Rule 14.

Airport Security Program (ASP): The security program issued by the Director which contains

procedures, measures, facilities and equipment designed to ensure Airport security both required and

approved by the Transportation Security Administration.

Airport Support Areas: Areas where activities are conducted that serve both public as well as private

interests in general support of the Airport's Operations and other functional areas. The Airport Support

Area includes, but is not limited to, crash/fire rescue stations, utility facilities and distribution systems;

storm and sewage drainage facilities; Airport administration, maintenance, engineering and police

facilities; auto parking; bank and hotel facilities; commercial office buildings; educational facilities; fuel

storage areas; State and Federal agency facilities (Coast Guard, FAA, FBI).

Airport Terminal Areas: Areas where the primary activity is the processing of airline passengers.

Passengers processing includes baggage check-in, ticketing, aircraft enplaning and deplaning, inter-

terminal/transportation center connections, food servicing, rental car transactions and all other normally

associated services and amenities available for processing passengers. The Terminal Area includes, but

is not limited to, terminal buildings, baggage facilities, boarding areas, parking lots/garages and

transportation centers.

Airport Traffic Control Tower (ATCT): The Airport Traffic Control Tower, located between Terminal 1

and Terminal 2, governs and oversees all activity in the Movement Area including but not limited to the

use of taxiways and runways. The ATCT is operated and controlled by the Federal Aviation

Administration (FAA).

Apron: That portion of the Secured Area/AOA which accommodates aircraft for the purposes of parking,

loading and unloading passengers or cargo, refueling, or maintenance. Same as Ramp (see Rule 1.36).

Architecture and Engineering Standards: The Airport Architecture and Engineering Standards is a

document issued by the Director that sets forth the design and construction standards for most works of

improvement on Airport property. The Architecture and Engineering Standards shall apply on a per

project basis as determined in the sole discretion of the Airport. Where applicable, the Architecture and

Engineering Standards shall function as a supplement to the Airport Building Regulations.

Building Regulations: The Airport Building Regulations set forth the building code requirements for all

works of improvement on Airport property. The Building Regulations are adopted by the Airport

Commission and incorporated by reference into these Rules and Regulations as Appendix F.

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Bus: A motor vehicle with a seating capacity for 11 or more passengers, including the driver, which is

used or maintained for the transportation of passengers. Buses exclusively powered by electricity,

natural gas, or hydrogen as approved by the Director shall be considered clean fuel vehicles.

City: The City and County of San Francisco.

Clear Zone: The area adjacent to the Secured Area/AOA perimeter fence measuring 10 feet on each

side of the AOA fence line.

Commission: The Airport Commission of the City and County of San Francisco.

Contractor: Any contractor, subcontractor (at any tier), or vendor providing services or goods to, on, or

about the Airport. Contractor includes any agent of contractor. The reference to a contractor shall be

interpreted in the broadest sense and this definition shall not be used to narrow the applicability of these

Rules and Regulations.

Courtesy Vehicle: Those vehicles which are used in the business operation of any hotel, motel, parking

lot, restaurant or auto rental office solely to transport

customers between points at San Francisco

International Airport and such hotel, motel, parking lot, restaurant or automobile rental office located on or

off Airport property. Courtesy vehicles exclusively powered by electricity, natural gas, or hydrogen gas

approved by the Director shall be considered clean fuel vehicles.

Director: The Airport Director for the City and County of San Francisco or the Director’s duly authorized

representative or designee.

Environmental Law: Any federal, state, local, or administrative law, rule, regulation, order, or

requirement relating to industrial hygiene, environmental conditions, or Hazardous Materials,

whether now in effect or hereafter adopted, including but not limited to the Comprehensive

Environmental Response, Compensation and Liability Act of 1980, as amended (42 U.S.C. Sections

9601, et seq.), the Resources Conservation and Recovery Act of 1976 (42 U.S.C. Section 9601, et

seq.), the Clean Air Act (42 U.S.C. Section 7401, et seq.), the Clean Water Act (33 U.S.C. Section

1251, et seq.), the Safe Drinking Water Act (14 U.S.C. Section 401, et seq.), the Hazardous

Materials Transportation Act (49 U.S.C. Section 1801, et seq.), the Toxic Substance Control Act (15

U.S.C. Section 2601, et seq.), the California Hazardous Waste Control Law (California Health and

Safety Code Section 25100, et seq.), the Porter-Cologne Water Quality Control Act (California

Water Code Section 13000, et seq.), and the Safe Drinking Water and Toxic Enforcement Act of

1986 (California Health and Safety Code Section 25249.5, et seq.).

Foreign Object Debris (FOD): Any material found on runways, taxiways, and aprons that can cause

damage to aircraft.

Fuel Storage Area: Those portions of the Airport designated by the Airport Commission as areas in

which gasoline or any other type of fuel may be stored, including, but not limited to gasoline tank farms

and bulkheads, piers or wharves at which fuel is loaded.

Hazardous Materials: Any material that, because of its quantity, concentration, or physical or chemical

characteristics, is deemed by any federal, state, or local governmental authority to pose a present or

potential hazard to human health or safety or to the environment. “Hazardous Material” includes, without

limitation, any material or substance defined as a “hazardous substance,” “pollutant,” or “contaminant”

pursuant to any Environmental Law; any asbestos and asbestos containing materials; and petroleum,

including crude oil or any fraction thereof, natural gas or natural gas liquids.

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Incursion: Any occurrence at the Airport involving the incorrect presence of an aircraft, vehicle or person

on the protected area of a surface designated for the landing and take-off of aircraft.

Jet Blast: The jet engine exhaust or propeller wash from an aircraft.

Landing Area: Those portions of the Airport, including runways and taxiways, designated and made

available for the landing, taking off, and taxiing of aircraft and shall include other areas between and

adjacent to said runways and taxiways.

Limousine: A chauffeur-operated sedan (standard or extended length), sport utility vehicle (standard or

extended length), or other Airport-approved vehicle available for charter, having a seating capacity of not

less than four passengers nor more than nine passengers, including the driver, and which requires a

Charter Party Permit from the State of California Public Utilities Commission. Limousines exclusively

considered clean fuel vehicles.

Movement Area: That portion of the AOA used exclusively for the take-off, landing, and maneuvering of

aircraft, comprised of runways, taxiways, and safety areas. Safety areas are the surfaces surrounding

the runways and taxiways prepared or suitable for reducing the risk of damage to an airplane.

Operator on the Secured Area/Air Operations Area (AOA): Any person who is in actual physical

control of an aircraft or a motor vehicle on the AOA.

Oversize Vehicle: Any vehicle exceeding the posted height and width limitations of the service road and

underpasses.

Owner on the Secured Area/Air Operations Area (AOA): A person who or entity that holds the legal

title to an aircraft or a motor vehicle on the AOA.

Passenger Boarding Bridge: An enclosed movable connector which extends from the Airport Terminal

to an airplane enabling passengers to board and disembark.

Passenger Ramp Area: Those portions of the Airport designated for the ground level loading of

passengers to and from aircraft.

Permit: A written authorization issued by the Director which authorizes specific activity or occupancy of

space within the Airport.

Person: Any individual, firm, co-partnership, corporation, company, association, joint stock association,

or political body, and includes any trustee, receiver, assignee, or representative thereof.

Police: The Airport Bureau of the San Francisco Police Department (SFPD or SFPD-AB).

Pre-Arranged Vehicle Service: Van Service provided in vans between the Airport and any destination

requested in advance of the pickup by a passenger that lies within a carrier's authorized service area,

pursuant to a Passenger Stage Certificate issued by the State of California Public Utilities Commission

and a Commercial Ground Transportation Operating Permit issued

by the Director.

Ramp: That portion of the Secured Area/AOA which accommodates aircraft for the purposes of parking,

loading and unloading passengers or cargo, refueling, or maintenance. See Apron (Refer to Rule 1.12).

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Restricted Areas: The areas of the Airport to which entry or access by the general public is either

limited or prohibited. All areas other than public areas are considered restricted. See also Security

Identification Display Area (SIDA).

Roadway: That portion of a highway, street, or Vehicle Service Road (VSR) improved, designed, or

ordinarily used for vehicular travel.

Scheduled Service: A ground transportation service which operates to established stops or drop off

points adhering to an established schedule with valid operating authority from the State of California

Public Utilities Commission.

Secured Area: Those portions of the Airport designated in the Airport Security Plan (ASP) to which

access is restricted and controlled where aircraft operators enplane and deplane passengers and sort

and load baggage.

Security Identification Display Area (SIDA): Each secured area designated by the Airport as requiring

an Airport-issued identification badge (Airport ID badge), in conformance with 49 CFR Section 1542.205.

Service Road: The designated roadway network on the airfield side of the facility. That network includes

both painted and unpainted traffic lanes around the passenger terminals, cargo facilities and maintenance

areas.

Sterile Area: Those portions of the Airport’s terminal complex between the entrances to aircraft and the

TSA-controlled security checkpoints for the screening of persons and property.

Tailgating: The unauthorized process of two or more persons entering the Secured Area/AOA on the

same card swipe. This is also known as “piggybacking.”

Taxicab: A passenger-carrying vehicle of distinctive color or colors, of an appearance customary for

taxicabs in the United States, operated at rates per mile or upon a waiting time basis or both, equipped

with a taxi meter, and used for the transportation of passengers for hire over and upon the public streets

and highways, not over a defined route but in accordance with and under the direction of the person

hiring such vehicle as to the route and destination. Taxicabs exclusively powered by electricity, hybrid-

electricity, natural gas, or hydrogen as approved by the Director shall be considered clean fuel vehicles.

Tenant: Any lessee, sublessee, permittee, licensee, or other permitted occupant of land or premises

within the boundaries of the Airport. Tenant includes any agent of tenant. The reference to a tenant shall

be interpreted in the broadest sense and this definition shall not be used to narrow the applicability of

these Rules and Regulations.

Tenant Construction: Any new construction, alteration, replacement, renovation, repairs, relocation or

demolition by an Airport tenant or its contractor(s).

Tenant Improvement Guide (TIG): The Airport Tenant Improvement Guide is a document issued by the

Director which sets forth the requirements for any Tenant Construction. The Airport may also, in its sole

discretion and on a per project basis, issue additional requirements or parameters as provided in a

supplemental Tenant Work Letter or similar documentation.

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Terminal Building: All buildings and structures located within the Airport and open to the public for the

purpose of flight ticket purchase, public lobby waiting, baggage check-in and those other services related

to public air travel.

Transportation Network Company (TNC): Defined by the California Public Utilities Commission

(CPUC) as “an organization, whether a corporation, partnership, sole proprietor, or other form, operating

in California that provides prearranged transportation services for compensation using an online-enabled

application (app) or platform to connect passengers with drivers using their personal vehicles.” In the

event the definition is modified by the CPUC or by statute, all such modifications are incorporated here by

reference without the need for further amendment of these Rules and Regulations.

Transportation Security Administration (TSA): The Federal agency created by the November 19,

2001 enactment of the Aviation Transportation and Security Act (ATSA) responsible for overall security of

the nation’s transportation system.

Trip: Each time a permittee's vehicle passes in front of the Airport's terminal buildings, whether on the

upper or lower roadway, except for those scheduled transit permittees who operate on an Airport-

approved schedule. A trip for a scheduled transit permittee is defined as a scheduled arrival at/or

departure from the Airport.

Van: A motor vehicle with a seating capacity for 10 or fewer passengers, including the driver, which is

used or maintained for the transportation of passengers. Vans exclusively powered by electricity, natural

gas, or hydrogen as approved by the Director shall be considered clean fuel vehicles.

Vehicle: Any automobile, truck, motorcycle, bicycle, and other wheeled conveyances in which any

person or property can be transported upon land, except aircraft.

Vehicle Checkpoint: Any security checkpoint for vehicle entry onto the AOA.

Water Perimeter Security Zone (WPSZ): A zone that extends 200 yards seaward from the high tide

mark of the shorelines surrounding the Airport. The security zone is identified by a buoy system deployed

at prescribed geographical latitudes/longitudes.

City and County of San Francisco Airport Commission Rules and Regulations

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RULE 2.0

VIOLATION, SEVERABILITY AND INTERPRETATION

2.1. ADMINISTRATIVE INTERPRETATION OF RULES

In the event that any provision of these Rules and Regulations is deemed to be ambiguous and a

determination as to the meaning of the provision is required, the matter shall be referred to the Director.

The Director's determination as to the meaning of the provision shall be final and shall be deemed

incorporated in these Rules and Regulations as though it were here fully set forth.

2.2. VIOLATION OF RULES

Any person who violates, disobeys, omits, neglects or refuses to comply with any of the provisions of

these Rules and Regulations or any lawful order issued pursuant thereto may be denied use of the Airport

by the Director and/or may be subject to an administrative fine as provided under Rule 14. Any

administrative fines imposed for violation of these Rules and Regulations shall be in addition to and not

exclusive or preclusive of any other civil, legal, or administrative penalties available under federal, state,

local, or administrative law or under any lease, permit, or contract.

2.3. SEVERABILITY

(A) If any Rule, section, subsection, subdivision, paragraph, sentence, clause or phrase of these

Rules and Regulations or any part thereof, is for any reason held to be unconstitutional or invalid

or ineffective by any court of competent jurisdiction, or other competent agency, such decision

shall not affect the validity or effectiveness of the remaining portions of these Rules and

Regulations or any part thereof.

The Airport Commission hereby declares that it would have passed each rule, section,

subsection, subdivision, paragraph, sentence, clause or phrase thereof, irrespective of the fact

that any one or more sections, subsections, subdivisions, paragraphs, sentences, clauses or

phrases be declared unconstitutional or invalid or ineffective.

(B) If the application of any provision or provisions of these Rules and Regulations to any lot,

building, sign or other structure, or parcel of land is found to be invalid or ineffective in whole or in

part by any court of competent jurisdiction, or other competent agency, the effect of such decision

shall be limited to the property or situation immediately involved in the controversy, and the

application of any such provision to other properties and situations shall not be affected.

the past, as it now exists and as it may exist in the future, including all modifications thereof and

additions and amendments thereto.

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RULE 3.0

GENERAL

Written operating procedures issued by the Director shall be appended to these Rules and Regulations

as addenda. Such addenda will be issued as Airport Operations Bulletins (AOB) and shall remain in

effect until included in subsequent amendments to these Rules and Regulations or deleted at the

direction of the Director.

3.1 APPLICABLE LAWS AND RULES

(A) All applicable Federal and State laws and regulations and the laws and regulations of any other

legal authority having jurisdiction, as now in effect or as they may from time to time be amended,

are hereby incorporated as part of these Rules and Regulations as though set forth here in full. A

violation of law on Airport property shall also be considered a violation of these Rules and

Regulations. Any criminal or civil penalty resulting from a violation of law on Airport property shall

neither exclude nor preclude enforcement of these Rules and Regulations, including but not

limited to the imposition of administrative fines or the suspension or revocation of an Airport ID

badge.

(B) Permits issued by the Airport are the property of the Airport and are subject to revocation by the

Director.

3.2 EMERGENCIES

(A) When the Director determines that an emergency affecting the health, welfare and/or safety of

persons and/or property exists at the Airport, the Director shall be empowered to take such action

which, in the Director’s discretion and judgment, is necessary or desirable to protect persons and

property and to facilitate the operation of the Airport.

(B) During such an emergency the Director may suspend these Rules and Regulations, or any part

thereof, and the Director may issue such orders, rules and regulations as may be necessary.

for the proper conduct and management of the Airport and the public.

3.3 GENERAL CONDUCT

(A) Activities Generally

No tenant, tenant employee, or any other employee authorized to perform any function on the

Airport, shall in any way assist any person to engage in any activity on the Airport which is not

authorized by the Commission or Director.

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(B) Advertisements

Except as may be allowed under Rule 13 of the Rules and Regulations, no person shall post,

distribute, or display signs, advertisements, circulars, printed or written matter at the Airport,

without the express written consent of the Director and in such manner as the Director may

prescribe.

(1) Secured Area/Air Operations Area

Bicycles, skateboards, hoverboards, rollerblades/skates, scooters, ridable luggage,

and/or other personal transportation devices, shall not be operated on the Secured

Area/Air Operations Area (AOA) outside a tenant’s leasehold area unless authorized by

the Director. Permitted operators must comply with all Airport vehicle and traffic rules.

Bicycles and other devices must have operational headlights and taillights during night or

during periods of limited visibility. The vehicle service roads, vehicle checkpoints, and

ramps areas are all part of the AOA.

(2) Public Areas

Bicycles, skateboards, hoverboards, rollerblades/skates, scooters, ridable luggage,

and/or other personal transportation devices, excluding those necessary for medical

purposes, are prohibited from operating on any Airport inbound or outbound roadway,

terminal roadways, sidewalks, or within terminal buildings except as explicitly permitted

by the Director. All bicyclists must comply with applicable California Vehicle Code Laws.

Bicycles must be parked in designated Airport bicycle racks in compliance with posted

signage. Bicycles and/or locks left unattended for more than 30 days may be subject to

confiscation. Dockless bicycles, scooters, or other personal transportation devices must

be left within five feet of Airport bicycle racks or other designated locations and may not

obstruct pedestrian or vehicle circulation. Dockless transportation devices left

unattended, more than five feet from a bicycle rack, or obstructing pedestrian or vehicle

circulation, shall be subject to immediate confiscation.

Entities supplying dockless transportation devices to the public may not use Airport

property as a designated pick-up or drop-off location without the express written

permission of the Director.

The Airport is not responsible for the loss, theft, or damage of any personal transportation

device on Airport property.

This Rule 3.3(C)(2) does not apply to the use of bicycles, Segways, or other

transportation devices used by on-duty law enforcement personnel.

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(3) Leaseholds

Within tenant leaseholds, bicycles or other personal transportation devices may be

parked anywhere that does not negatively impact the flow of pedestrian or vehicular

traffic, negatively impact adjoining property owners or leaseholds, or cause damage to

Airport landscaping or infrastructure. Airport tenants may set their own policies for

parking such devices within their leasehold area.

(D) Commercial Activities

No person shall enter or remain on Airport property and buy, sell, peddle or offer for sale or

purchase any goods, merchandise, property or services of any kind whatsoever, to, on, or from

Airport property, without the express written consent of the Director or the Director's duly

authorized representative.

No person shall operate or promote a business on Airport property or through the Airport’s

wireless internet system, without first obtaining a valid permit, lease, or other written permission

granted by the Director (see also Rule 9).

(E) Commercial Photography

No person, except representatives of the news media on duty or during official assignments, shall

take still, motion, television, or sound pictures for commercial purposes on the Airport without the

express written consent of the Director.

(F) Communications

The Airport has made available to its tenants and contractors access to a web-based information

program known as PASSUR. The program is available to all Airport users and provides

comprehensive information regarding the current and anticipated status of Airport operations and

supporting infrastructure. All airlines must provide the Director with at least one valid email

address capable of accepting critical Airport PASSUR notifications and alerts.

(G) Damage to Airport Property

No person shall destroy or cause to be destroyed, injure, damage, deface, or disturb in any way,

property of any nature located on the Airport, nor willfully abandon any personal property on the

Airport. Any person causing or responsible for such injury, destruction, damage or disturbance

shall report such damage to the Police, remain at the incident location, and upon demand by the

Director, shall reimburse the Airport for the full amount of the damage. If the damage occurs on

the Air Operations Area (AOA), contact the Airport Communications Center at 911.

Any person causing or failing to report and/or reimburse the Airport for injury, destruction,

damage, or disturbance of Airport property, may be refused the use of any facility and may lose all

security badge and access privileges at the discretion of the Director, until and unless a report

and/or full reimbursement has been made.

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(H) Dogs and Other Animals

No person shall enter a terminal building with any animal, except certified service animals, unless

the animal is properly confined or ready for shipment. Animals, except certified service animals,

are prohibited in other public areas of the Airport unless properly on a leash or otherwise

restrained in such manner as to be under control.

(I) Emergency Procedures

Emergencies shall be reported immediately to Airport Communications by dialing 911 from a

courtesy or cell phone.

All airline tenants must develop and maintain written procedures to be used in the event of a

bombing and/or bomb threat, natural disaster, hijacking or other emergency and train their

personnel in the implementation of those procedures. Airline tenants must annually provide the

Director with their emergency procedures and these procedures must interface with procedures

established by the Commission.

(J) Golf Carts

The use of golf carts anywhere in the Airport terminals, including the passenger boarding areas,

is strictly prohibited, except for limited use by Airport staff.

(K) Hours of Operation

The Airport’s regular hours of operation are 6:00am-10:00pm. During the hours of 10:00pm-

6:00am, only ticketed passengers, persons engaged in transporting ticketed passengers, and

persons holding an Airport ID badge may use Airport facilities.

(L) Litter and Refuse

No person shall place, discharge, or deposit in any manner, food waste and other compostable

materials, recyclable materials, landfill waste/trash, or other refuse anywhere on the Airport,

except in Airport-approved receptacles and other such places designated by the Director. Tenant

may not place or leave or permit to be placed or left in or upon any part of the common areas or

areas adjacent to its demised premises any garbage, debris, or refuse. All litter and refuse must

be covered when transported in vehicles, and all receptacles for said materials must have covers.

Stored or transported litter or refuse must be in tied plastic bags. Trash bags shall not be left

unattended on jet bridges, outside garbage receptacles, or any portion of the ramp surface.

(M) Lost and Found Articles

Any person finding lost articles shall submit them to the Police or an Information Booth attendant.

Any lost articles abandoned within the passenger security checkpoints will be turned over to the

Transportation Security Administration personnel.

(N) Nondiscrimination Policy

(1) It is the policy of the Airport Commission that all individuals employed on Airport property,

including Airport Commission employees, other City employees, and the employees of

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tenants or contractors are entitled to work without being subjected to discrimination and

harassment.

(2) It is also the policy of the Airport Commission that no tenant or contractor shall

discriminate or harass any person employed at SFO or seeking the customer services of

tenants or contractors on the basis of the person’s actual or perceived race, color, creed,

religion, national origin, ancestry, age, sex, sexual orientation, gender identity, domestic

partner status, marital status, disability or AIDS/HIV status, weight, height or residence/

business location.

(3) Upon the receipt of a complaint that this nondiscrimination policy has been violated, the

Director shall immediately and thoroughly investigate the complaint.

(4) Should the Director find that a tenant or contractor has violated this policy, the Director

may take appropriate corrective action, including but not limited to, imposing a

requirement that the tenant or contractor provide diversity, disability access, and cultural

sensitivity training to its Airport based employees.

The required training shall take place within a time frame designated by the Director. The

tenant or contractor shall be responsible for all costs associated with the training. Tenant

or contractor shall choose a trainer from a list provided by the Airport.

(5) All organizations employing individuals at the Airport, including tenants or contractors, are

urged to provide their employees with annual workplace diversity, disability access, and

cultural sensitivity training, which the Director may also require at the Director’s

discretion. Any training sponsored or directed by the Airport shall be in addition to, and

not a replacement for, any other training as required by local, state or federal law.

(6) The Airport Commission shall provide reasonable levels of technical assistance to those

organizations requiring support to develop workplace diversity and cultural sensitivity

training.

(O) On-Demand Mobile Fueling Prohibited

On-Demand mobile fueling operations on Airport property (as referenced in California Fire Code

Section 5707) are strictly prohibited. No business may engage in fueling activities in the absence

of a permit issued by the Airport. This prohibition is intended to be broadly construed and applied

to on-demand fueling of vehicles in Airport garages, parking lots, holding lots, or on roadways.

This prohibition does not apply to approved service vehicles and aircraft operating in the Air

Operations Area (AOA). (AOB 20-01)

(P) Passenger Elevators, Moving Walkways and Escalators

Passenger elevators, moving walkways and escalators shall be restricted to passenger use only.

Cargo shall be confined to freight elevators.

Tenants, contractors, and employees are prohibited from using carts for transporting goods or

supplies on escalators and moving walkways. Elevators, rather than escalators, shall be used for

the movement of hand trucks and similar equipment. Cart and hand trucks are prohibited from

being used on escalators and moving walkways.

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(Q) Pedestrian Safety

(1) No pedestrian shall traverse the aircraft apron area between boarding areas, enter the

AOA via vehicle checkpoints, or walk along vehicle service roads.

(2) No pedestrian may traverse a roadway between terminal buildings and parking garages

except in designated crosswalks, pedestrian crossover bridges, or pedestrian tunnels.

(3) Except when proceeding in a crosswalk, no pedestrian may intentionally stop or delay

traffic on any Airport roadway.

(R) Restricted Areas

No person shall enter any restricted area posted by the Director as closed to the public, except

persons assigned to duty therein or authorized by the Director, and who are in possession of a

proper permit and an Airport ID badge.

(S) Signs

No person shall install a sign on Airport property exposed to public view without prior written

approval from the Director. Hand lettered, photocopied or paper signs are strictly prohibited.

Tenant or contractor sign installations shall conform to the requirements of the San Francisco

International Airport Tenant Improvement Guide (TIG).

(T) SmarteCartes

SmarteCartes are an amenity for Airport passengers only. They are not for use by employees,

tenants, or contractors to haul items such as trash, odd size bags, maintenance items, etc., nor

are they to be held or stored in employee or tenant leasehold areas for any reason. Use of

SmarteCartes on the AOA is strictly prohibited due to safety concerns.

(U) Smoking

(1) Secured Area/Air Operations Area

No person shall smoke or carry lighted or unlighted cigars, cigarettes, electronic cigarettes,

pipes, matches or any naked flame in or upon the Secured Area/Air Operations Area nor

any open deck, gallery or balcony contiguous to or overlooking the Secured Area/Air

Operations Area.

(2) Places of Employment

Smoking, and use of electronic cigarettes, is prohibited in enclosed places of

employment.

(3) Prohibition of Smoking in Public Areas of Airport

(a) Smoking, and use of electronic cigarettes, is prohibited in all public areas of San

Francisco International Airport terminal buildings.

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(b) The public areas of San Francisco International Airport terminal buildings include all

enclosed areas of the buildings to which members of the general public have access.

Such areas include, by way of example only, terminal lobbies, baggage claim areas,

restaurants, restrooms open to the public, stairways, hallways, escalators, moving

walkways, elevators, and observation decks.

outside of and adjacent to Airport terminal buildings except in specifically designated

areas.

(d) Designated smoking areas are located outside terminal buildings at the departure

and arrival levels and at a minimum of 20’ from the building entrances.

(e) Smoking, and use of electronic cigarettes, is prohibited in the Airport's designated

ground transportation zones at the terminals, Rental Car Center, and Long Term

Parking Garage, and at the ground transportation staging lots, including the taxicab

staging lots, except in specifically designated areas.

(V) Use of Airport Property, Equipment and Systems

For Airport-owned property, equipment, and systems, the Airport reserves the right to require that

individuals receive training prior to use of such property, equipment and systems.

(W) Weather Action Plan/Tenant All-Weather Program

All Airport tenants who conduct outside operations must develop and maintain a weather action

plan. The plan must provide requirements, constraints, and process to reduce weather-related

risk to workers, passengers, and facilities.

The plan should address a broad spectrum of weather-related events, including flooding,

tornadoes, thunderstorms, typhoons, high winds, tropical storms, extreme temperatures, and air

quality with the following core elements:

 Written plan that is well communicated to employees through awareness training and access

to program details.

 Notification system to receive and disseminate weather-related information, which may be

through a contract weather service.

 Identification of weather-related threats and dissemination of weather watch, warning, or

stage alerts to employees to ensure proper response.

 Employer and employee requirements, including ownership of program document for

amendment and provide control measures.

 Regulatory compliance.

 Evacuation / communication procedures in the event of an extreme weather event, aligned

with emergency evacuation plan requirements as specified in Rule 3.3(I) of these Rules and

Regulations.

Employers should conduct weather threat reviews to identify hazards associated with their

operations. This threat analysis is the building block for program requirements and constraints.

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All weather plan requirements should outline activities based on elements such as storm

direction, speed, intensity, temperature, wind levels, water levels, lightening activity, and air

quality. Those weather factors along with identified threats may indicate requirements for

activities such as securing aircraft, equipment, and facilities. Response requirements should also

indicate activities that should be curtailed during specific weather events, including but not limited

to high lift work, fueling, movement and general ramp work. Planned activities or the curtailment

of activities must be aligned with state and federal regulatory requirements, as well as these

Rules and Regulations.

Where applicable, plan requirements should address passenger safety. This may involve

controlling passenger movement including boarding and debarking activity, holding passengers in

gate areas and interaction with flight crews.

(X) Wildlife Management

No person shall feed, approach, disturb, frighten, hunt, trap, capture, wound, kill or disturb the

habitat of any wild bird, mammal, reptile, fish, amphibian or invertebrate anywhere on Airport

property. Furthermore, no person shall create an attractant for rodents or other wildlife by leaving

food or debris in any open and exposed area. It is the responsibility of the tenant to maintain its

leasehold areas in a manner that does not promote wildlife hazards. This prohibition shall not

apply to the following:

(1) Action taken by public officials or their employees and agents, within the scope of their

authorized duties, to protect the public health and safety.

(2) The taking of fish as permitted by State Fish and Game Regulations.

(3) The capturing and/or taking of wildlife for scientific research purposes when done with

written permission from the Director.

3.4 AIRPORT CONSTRUCTION AND OBSTRUCTION CONTROL

(A) No person shall:

(1) erect, construct, modify or in any manner alter any structure, sign, post or pole of any type;

(2) alter or in any way change color, design or decor of existing Airport improvements;

(3) operate, park, or store any equipment, vehicles, supplies or materials;

(4) create any mounds of earth or debris;

(5) cause or create any physical object on land or water that penetrates the operational air

space;

(6) conduct any work on Airport premises without first obtaining a building permit from Building

Inspection and Code Enforcement (BICE) of the Airport Planning, Design & Construction

Division and without strict compliance and adherence to the safety specifications and

directions of the Director.

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Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or

change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove,

convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is

regulated by these Rules and Regulations, or to cause any such work to be done, shall first make

application to the building official and obtain the required permit.

(B) All tenant construction must conform to the requirements as contained in the latest edition of the

San Francisco International Airport Tenant Improvement Guide (TIG) and as may be outlined in a

Tenant Work Letter, if any, and the requirements of Rule 12.3.

3.5 PASSENGER TERMINAL REGULATIONS

(A) Berman Reflection Room

The Berman Reflection Room, located in the International Terminal Building, will be open to

passengers and employees during its operating hours. The purpose of the Berman Reflection

Room is to provide an area for Airport passengers and employees to engage in quiet, reflective

and meditative activities.

(1) The Berman Reflection Room is a security sensitive area. Accordingly, activity in the

Berman Reflection Room is restricted to employees, passengstaers, or individuals with

authorization from the Director.

(2) Users of the Berman Reflection Room are required to comply with all provisions of these

Rules and Regulations and posted signs within the facility. Any violation of regulations

or posted signs may result in displacement and restriction from further use. Further,

users of the Berman Reflection Room shall comply with the following provisions:

(a) No individual shall use the Berman Reflection Room for lodging or sleeping

purposes.

(b) No individual shall solicit participants on Airport property for Berman Reflection

Room gatherings.

(d) Individuals shall exercise care to maintain the areas in use in a safe and appropriate

condition.

(e) Individuals shall conduct their activities on the Airport premises at their own risk and

shall exercise all reasonable diligence and precaution to avoid damage to property

or injury to persons.

(f) Individuals must receive prior approval and written authorization from the Director

for the use of incense, candles, or other incendiary devices.

(g) Food and/or beverages are not permitted in the Berman Reflection Room unless

approved in writing by the Director.

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(h) The Director may immediately suspend use of the Berman Reflection Room upon

the occurrence of any emergency affecting the safety of persons or property in the

terminal buildings or when required in the implementation of security procedures.

(i) The Director reserves the right at all times herein to impose such other reasonable

conditions as may be necessary to avoid injury to persons or damage to property or

to assure the safe and orderly use of the Airport facilities by the air-traveling public.

(j) Groups wishing to use the Berman Reflection Room may apply for a permit through

the Economic and Community Development Office at Community@flysfo.com or

(650) 821-5242.

(B) Employee Seating and Break Areas

Seating in the ticket counter lobby and boarding areas is specifically provided for the comfort and

convenience of Airport passengers while traveling through SFO. Passengers have priority to the

limited seating. Employees are required to use company-provided break facilities and other

approved non-public areas for employee seating. Employees may use public food courts only

when patronizing businesses in those areas. No sleeping or loud noise is permitted in any public

area of the Airport. Employees found lounging or sleeping in the Airport ticket lobby, boarding

areas, or other public seating areas will be directed to relocate to company break rooms or the

Airport employee and seating break area or the employee cafeteria. (AOB 22-02)

Any regularly scheduled passenger airline at San Francisco International Airport shall provide

porter services for the passenger’s convenience. Such services shall be available not less than

one hour prior to departure at curbside on the departure (upper) level of the Airport for all

domestic flights.

Porter Service in the International Terminal must be provided on a continual basis by the current

International Terminal airline service contractor.

Additionally, airlines shall ensure that continuous porter service is available in the baggage claim

areas at the arrival (lower) level of the terminal facilities in conjunction with the delivery of

baggage from all arriving flights until the baggage claim area is clear.

(D) Public Seating

The placement of Airport-owned public seating is determined by the Airport. No person shall

move any Airport-owned public seating except for cleaning or maintenance purposes. Violators

may be fined under Rule 14 of these Rules and Regulations.

(E) Quiet Terminals Policy

The purpose of the Airport Quiet Terminals Policy is to provide a tranquil environment for

passengers as they make their way through the terminals. Loud music or other amplified sound

from leasehold areas competes with public announcements and contributes to the stress of

travel.

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(1) Tenants shall not amplify sound outside of their demised premises. Sound amplifying

devices shall be directed only within the premises at a volume low enough for patrons to

hear public announcements from within the premises. Music or other sound shall not be

broadcast for the purpose of attracting foot traffic. Lyrics shall be free of profanity and

other offensive content. The playing of music is prohibited in the following locations: at

the podiums, ticket counters, and seating areas adjacent to gates; at the ticket counters

in the pre-screening area of the Airport; in the baggage areas of the arrivals level. (AOB

19-09)

(2) Except in an emergency situation or when safety, security, or health considerations will

be impacted, employees may not use mobile devices, including smart phones and

tablets, in “speaker mode” in any public area of the Airport, including but not limited to:

gate lounges, terminal lobbies, food courts, and seating areas pre- and post-security;

AirTrain, passenger pick-up and drop-off areas, Rental Car Center, and Grand Hyatt

public areas; or any public area where passengers congregate. Such devices should

display visual media appropriate only for public areas (e.g., no profane or offensive

content). (AOB 21-10)

(F) Stanchions

All airlines shall use passenger control stanchions to control lines. Stanchions shall be located

within the space directly in front of the airline counter leasehold or as permitted by the Director.

Stanchions and signs used in the Domestic Terminals shall be placed so as to maintain a

minimum of 12-feet for a public passage corridor between the narrowest terminal building point

and the stanchion farthest out from the counter. Stanchions and signs used in the International

Terminal shall also be placed so as to maintain a minimum of 12 feet of public passage between

any stanchion and/or sign and any adjacent structure or fixture. The single exception to the

foregoing is the required clearance between stanchion arrangements at facing check-in counters

on Level 3 (e.g., stanchions used for Aisle’s 2 and 3, 4 and 5, etc.). These stanchions shall be

placed so as to maintain a minimum of 30 feet of public passage between stanchion

arrangements for adjacent check-in aisles, such clear space to be maintained through the center

of the passageway between adjacent Aisles, with 150 feet of clear space on each side of the

center line as defined by a prominent line embedded in the floor finish.

The number of stanchions shall be determined by the peak passenger volume or level of activity

for the applicable period. Airlines shall relocate their stanchions at the end of their operating day

and place them against the face of their counter to facilitate cleaning activities. This also applies

to stanchions that may be used to control passenger lines associated with the security

checkpoints. Post mounted and floor mounted signs are permitted within approved stanchion

areas consistent with the following guidelines regarding conten

t, size and production quality:

(1) Passenger processing information as it relates to security or to designate separate

queuing lines.

(2) Bag size or weight limitation signage.

(3) Enter/exit signs.

(4) Airline identification signs or class of onboard service signs.

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(5) Floor sign size shall not exceed 28”w x 96”h and shall be produced in a professional

manner conforming to terminal graphic and color standards.

(6) Hand lettered, photocopied or paper signs are strictly prohibited.

(7) The Director or the Director’s representative reserves the right to disapprove and require

removal of any signs not conforming to approved guidelines.

(8) Advertising content and slogans shall not be included in the signage permitted above.

(G) Wheelchairs and Priority Disabled Seating and Wheelchair Waiting Areas

(1) Wheelchair Service Performance Standards

Airlines and their contracted wheelchair service providers must provide safe, timely, and

courteous service to passengers in conformance with the following standards:

(a) Wheelchair attendants must be professionally attired.

(b) Wheelchair attendants must have the physical ability to:

 Lift/carry pieces of luggage weighing up to 70 pounds;

 Push a wheelchair with a customer weighing up to 200 pounds, up and down

inclines of up to 2.86 degrees (5%), into and out of elevators and throughout the

areas where service is offered;

 Communicate clearly in English;

 Maintain a pleasant demeanor and remain professional at all times; and

 Provide wheelchair to the passenger where the passenger is situated; a

passenger shall not be required to self-ambulate to a wheelchair dispatch

location or any other location.

upon arrival at the Airport, but in no event shall a passenger be required to wait more

than ten (10) minutes for a wheelchair and an assigned attendant.

(d) Passengers who request a wheelchair upon arrival at the Airport, whether on an

incoming or departing flight, shall be provided with a wheelchair as soon as possible,

but in no event shall a passenger be required to wait more than twenty (20) minutes

for a wheelchair and an assigned attendant.

(e) The solicitation of tips by a wheelchair attendant or a service provider is strictly

prohibited.

(2) Equipment

All wheelchairs and related equipment used to provide this service must:

(a) conform to the requirements of the Americans with Disabilities Act (ADA);

(b) meet the current industry standards, which include: maneuverable arm rests;

accommodation of personal items; and “nesting” capability for storage, except for

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International Terminal Gates A1-12 and G91-G102, where standard collapsible type

wheelchairs will be allowed for use in the loading bridges for passenger enplaning

and deplaning only when necessary; and

free from tears and frays or replaced, as necessary.

All airlines, domestic and international, and their contracted wheelchair service providers

who violate this rule may be required to secure additional wheelchairs and/or attendants

at the expense of the airline involved.

(3) Priority Disabled Seating and Wheelchair Waiting Areas

Priority Disabled Seating and Wheelchair Waiting Areas are available in each of the

terminal lobbies and Boarding Areas as indicated by signage. Due to limited seating

areas and congestion in the lobbies, these areas are designated for temporary seating for

our passengers with disabilities while wheelchair assistance is being coordinated. These

areas are being provided for their convenience and as a customer service enhancement

for our passengers. Service providers are prohibited from pre-staging or waiting in these

areas.

Each airline is responsible for coordinating the appropriate and timely service for their

passengers in need of a wheelchair to avoid lengthy waiting periods.

3.6 BAGGAGE HANDLING SYSTEM

The Airport’s Baggage Handling Systems are an integral part of Airport and Airline operations. Properly

tagged luggage that is correctly loaded onto conveyors (proper baggage hygiene) ensures that baggage

moves efficiently from baggage check locations through security screening/inspection areas, and out to

make-up carrousels. Improper baggage tagging and placement creates bag jams and system outages,

ultimately resulting in flight delays.

All employees of the Airport Commission, the airlines and airline contractors who are directly involved in

baggage handling shall comply with the Airport’s Baggage Hygiene Policy set forth in Appendix A to

these Rules and Regulations.

3.7 AIRPORT-OWNED EQUIPMENT MAINTENANCE

The Airport owns Passenger Boarding Bridges, Baggage Handling Systems, and other equipment and

systems at the Airport, much of which is leased to airline tenants. Airline tenants shall maintain Airport-

owned equipment in accordance with schedules, record-keeping, reporting, and quality standards

established by the Airport and agreed-upon with the tenant, as follows:

(A) Maintenance Plan

(1) A tenant airline shall have a maintenance plan approved by the Airport for the airline to

perform maintenance of Airport-owned equipment. The airline maintenance plan shall

detail how the airline will maintain the Airport-owned equipment in a continually safe,

operable, and optimum condition for the term of the lease. The plan shall at a minimum

include a schedule for the preventative and regular maintenance and service-readiness

for minor repairs.

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(2) The airline shall submit a proposed plan to the Airport no fewer than 15 days prior to

airline use of Airport-owned equipment. The airline shall receive Airport approval prior to

performing any maintenance of any Airport-owned equipment.

(B) Parts and Equipment

(1) Airline shall maintain an inventory of spare parts, equipment, and consumables at the

level sufficient to maintain the Airport-owned equipment.

(2) Only Original Equipment Manufacturer (OEM) approved or recommended parts,

equipment, and consumables shall be used, unless an exception is granted for

functionally equivalent items upon written request to the Airport.

(1) Restoration of equipment and systems shall be the Airline’s priority and shall be

accomplished in accordance with maintenance plan and the OEM maintenance manuals

(2) The Airline shall submit the required reports agreed upon in the maintenance plans.

Failure by the tenant airline to submit a plan as provided in this Rule 3.7 or comply with the agreed-upon

equipment maintenance and operating requirements shall result in fines assessed for each month or any

part of a month beyond such period as provided in Rule 14 of these Rules and Regulations.

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RULE 4.0

OPERATION OF MOTOR VEHICLES

This Rule applies to the operation of all motor vehicles driven by or on behalf of all individuals and entities

conducting business on Airport premises, including but not limited to: rental car agencies, airlines and

their subcontractors, Airport tenants and permittees, Airport contractors and subcontractors, and all

businesses engaged in commercial transportation. Rules 4.1-4.6 also apply to members of the public

through Chapter 7.72 of the San Mateo County Code of Ordinances.

The Director may at any time change, alter, expand, or limit access to Airport roadways, parking zones,

and designated pick-up, drop-off, and staging areas necessary to accommodate renovation, construction,

and other structural improvements and/or modifications to Airport property.

4.1 TRAFFIC AND PARKING SIGNS, DIRECTIONS AND SIGNALS

(A) Motor vehicles shall be operated upon the Airport in strict accordance with the rules herein

prescribed for the control of such vehicles and the California Vehicle Code, except in cases of

emergency involving the protection of life and/or property. All vehicles operated on Airport

roadways must at all times comply with any lawful order, signal or direction by authorized

personnel. When roadway traffic is controlled by signs or by mechanical or electrical signals,

such signs or signals shall be obeyed unless directed otherwise by authorized personnel.

Similarly, when movement in any parking facility, holding lot or other location is controlled by

signs or by mechanical or electrical signals, such signs or signals shall be obeyed unless directed

otherwise by authorized personnel.

(B) The Director is authorized to place and maintain such traffic signs, signals, pavement markings,

and other traffic control devices upon Airport roadways, parking facilities and other Airport

property as required to indicate and carry out the provisions of these Rules and Regulations and

of the California Vehicle Code to guide and control traffic.

for public, private, or employee use shall be operated in strict compliance with all requirements,

including posted signs and pavement and/or curb markings prescribed by the Airport

Commission.

4.2 RESERVED, POSTED OR RESTRICTED PARKING AREA

(A) The Director is authorized to reserve all or any part of parking lots or terminal courtyards or other

areas not under lease or permit for the sole use of vehicles of the City and County of San

Francisco, its officers or employees, tenants, or for such visitors to the Airport as the Airport may

designate, and to indicate such restrictions by appropriate markings and/or signs; designate a

parking time limit on any portion of said lots and courtyards; designate any portion of said lots and

courtyards as a passenger loading zone or a freight loading zone; designate any portion of said

lots and courtyards as a No Stopping, No Waiting or No Parking area; designate where and how

vehicles shall be parked by means of parking space markers; and designate direction of travel

and indicate same by means of appropriate signs and/or markings.

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(B) When appropriate signs and/or markings have been installed, no person may park or drive a

vehicle on any portion of such lots or courtyards reserved for the exclusive use of any vehicle

unless authorized by the Director.

https://www.flysfo.com/media/media-procedures. Unless otherwise provided for in the Media

Procedures, working news media representatives may park their vehicles in designated press

parking areas for a period not to exceed two hours while on assignment at the Airport.

(D) Vehicles displaying either a distinguishing license plate or a placard issued pursuant to Section

22511.5 or Section 9105 of the California Vehicle Code may park in designated

handicapped/disabled parking sections for such periods as indicated by appropriate signs and/or

markings.

(E) Electric Vehicle Plug-In Charging Stations may be located in parking lots, terminal courtyards,

garages or other parking areas to provide electric charging for plug-in electric and plug-in electric

hybrid vehicles. No vehicle shall stop, wait, or park within the plug-in electric vehicle stalls unless

the vehicles are equipped to use the designated plug-in electric charging stations. All other

vehicles will be cited pursuant to Rule 14.

4.3 AUTHORIZATION TO MOVE VEHICLES

The Director may remove, or cause to be removed at the owner's expense from any restricted or reserved

area, any roadway or right-of-way, or any other area on the Airport any vehicle which is disabled,

abandoned, or illegally or improperly parked, or which creates an operations problem. Any such vehicle

may be removed to the official vehicle impound areas designated by the Director. Any vehicle impounded

shall be released to the owner or operator thereof upon proper identification of the person claiming such

vehicle and upon payment of the towing charge currently in effect and the accrued parking fees thereon.

The Airport Commission shall not be liable for damage to any vehicle or loss of personal property which

might result from the act of removal.

4.4 USE OF ROADS AND WALKS

(A) No person shall operate any vehicle on the Airport other than on the roads or places authorized

by the Director for use by that particular type of vehicle.

(B) No person shall use Airport roads, crosswalks, or walkways in a manner that hinders or obstructs

proper use.

4.5 PARKING AND STOPPING OF VEHICLES

(A) No vehicle shall be parked or stopped on any Airport roadway except in the manner and at a

location authorized for stopping, standing or parking as indicated by posted traffic signs and/or

painted curb markings, or in a parking facility designated for public or employee use. Double

parking on Airports roadways is strictly prohibited.

(B)

No vehicle shall block or obstruct vehicular movement on any Airport roadway, ramp, or parking

facility, including areas designated as staging areas for commercial vehicles.

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4.6 TERMINAL CURB MARKINGS

All vehicle operators on terminal roadways shall comply with curb markings, signage, and directions from

traffic control personnel to maintain a safe, secure, and efficient use of the limited curb space in front of

terminals.

Vehicles using Airport terminal roadways may stop only for the pick-up/drop-off of passengers or other

permitted commercial operations, only at marked curbs, and only in the color zone designated for that

type of vehicle, as provided in this Rule 4.6 or as directed on roadway signage or by traffic control

personnel. Vehicles must be attended at all times. Waiting along a terminal curb for passengers or

baggage is prohibited. Commercial vehicle operators must additionally at all times comply with the

Airport Permit and any notice or direction issued by the Airport to the Permit holder.

Unless specifically excepted by the Director, any vehicle which violates this Rule 4.6 may be cited and

towed immediately, at the owner’s expense.

The curb color zones are generally designated as follows:

Red Zone: Hotel Courtesy Shuttles and SamTrans Buses.

Yellow Zone: Delivery Vehicles and Limousines.

White Zone: Private Vehicles, Permitted Commercial Ground Transportation Vehicles as

posted, and Car Rental Shuttles providing services for disabled passengers

only.

Red and Yellow Zone: Taxicabs.

Green and White Zone: Airporters, Crew Shuttles, Charter Buses, and Pre-Arranged Vehicles.

Blue and White Zone: Employee Shuttles, SFO Parking Shuttles, and Off-Airport Parking Shuttles.

Blue and Red Zone: Hotel Courtesy Shuttles and Off-Airport Parking Shuttles.

Blue and Green Zone: TNC Vehicles.

4.7 COMMERCIAL GROUND TRANSPORTATION OPERATIONS

All commercial ground transportation operators (“GTOs”), whether an individual or business entity of any

type whatsoever, providing transportation services to, on, or from Airport property including, but not

limited to, those operators who use Airport roadways as part of a business conducted for monetary

consideration, shall comply with this Rule 4.7. Violation of this Rule may result in an admonishment

and/or citation under Rule 14 of these Rules and Regulations, in addition to any other fines, charges, or

penalties assessed under applicable law or permit, including permit suspension or revocation.

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(A) General Requirements

(1) Modes Requiring CPUC and Airport Permits

The following GTOs operating on the Airport’s roadways shall have a valid certificate or

permit issued by the California Public Utilities Commission (“CPUC”) and an Airport-

issued operating permit:

(a) Charter buses

(b) Courtesy shuttles (including but not limited to crew, rental car, parking, and hotel

shuttles)

(d) Pre-Arranged Vehicles

(e) Scheduled transportation operators, unless excluded in A.3, below

(f) Transportation Network Companies (“TNCs”)

(2) Taxicab Permitting Requirements

Every taxicab operating on Airport premises must be licensed either by the San

Francisco Municipal Transportation Agency (“SFMTA”) or another local public entity.

Consistent with San Francisco Transportation Code § 1105(a)(6), taxicab operators

regulated by the SFMTA are required to comply with Airport Rules and Regulations

and

the terms of their Airport/SFMTA Taxi User Agreement.

(3) Modes Exempt from Airport Permit Requirement

Transportation vendors contracted by the City and County of San Francisco

(4) Permit Terms

All permits, regardless of the transportation mode, require the permit holder to ensure

that all vehicles and drivers operating under the permit comply with the permit terms and

conditions, including, but not limited to:

(a) display of proper vehicle trade dress, visible TCP numbers, decals, emblems, license

plates, and any and all other markings required by applicable laws and permit terms

and conditions;

(b) maintaining vehicle tracking device or system without alteration, removal or

destruction;

regarding loading and unloading of passengers;

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(d) operating only in designated areas;

(e) maintaining applicable vehicle safety and inspections requirements; and

(f) complying with these Rules and Regulations.

(5) Trip Fees

Unless excluded from the payment of trip fees under applicable permit terms, all permit

holders are responsible for the payment of trip fees, which fees are used to recover

Airport costs for roadway and garage maintenance and infrastructure. Trip fees are

calculated on an annual basis by mode and trip frequency, and are subject to the

approval of the Airport Commission. The Airport tracks trip fees and permit holders must

pay such fees in conformance with the terms and conditions of the applicable permit.

Failure to pay trip fees owed and/or late payment of trip fees may result in any one or all

of the following: a fine under Rule 14 of the Airport Rules and Regulations, interest on

unpaid trip fees at the rate of one and one-half percent (1-1/2%) per month,

administrative fines under the terms of the applicable permit, and permit suspension

and/or permit revocation.

(6) Payment of Other Fees

Consistent with the terms of the applicable permit, permit holders may be assessed fees

for lost, missing or altered transponders, lack of operating decals, failure to comply with

annual registration requirements, late registration, and other fees.

(7) Audit and Inspection of Records

Each GTO permit holder shall make books and records identified in the applicable permit

available for inspection, including, without limitation, reports, records, and compilations as

may be requested by the Director or the Director’s designee. Should any examination of

records or vehicle trip count result in discovery of underpayment by permittee in excess

of five percent (5%) of the fees due, the permittee shall promptly pay to the City and

County of San Francisco the amount of the underpayment plus all costs incurred in

conducting the examination or vehicle trip count. The permittee shall also be liable for

expenses incurred in assessing or collecting any money owed to the City and County of

San Francisco.

(8) Waybills

Consistent with California law and GTO permit terms, every limousine, TNC, charter and

pre-arranged transit passenger pick up and drop off shall be documented by a waybill,

which waybill shall conform to the requirements of the applicable law and permit terms.

All transportation operators who use the Airport's courtyards for picking up patrons must

display a copy of their waybill inside the vehicle so it can be easily read from outside of

the front windshield. Another copy of the waybill shall be carried by the driver of the

vehicle.

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All drivers of vehicles operating under an Airport GTO permit shall present the waybill to

any Airport or law enforcement official upon request.

(9) Courtyard Parking and Staging Area

To address roadway congestion and changing conditions on the ground, from time to

time, the Director or the Director’s designee may establish and construct staging areas

for select vehicle classes providing ground transportation services, and may require all

drivers operating under select GTO permits to wait in courtyards or designated staging

areas until such time as their passengers have arrived and are at the curbside. The

Airport may charge a fee for use of courtyards and staging areas. When staging space is

not available, the Director or the Director’s designee may require vehicles to stage off the

Airport.

(10) Passenger Receipts

All taxis, TNCs, limousines, scheduled, and pre-arranged van operators must have the

ability to immediately provide passenger receipts generated either electronically or by

hard copy (paper and pen). All such receipts must include the name of the permittee, the

date and time of service, and all other information required by the regulatory agency of

that mode.

(11) Emergency Contact

All GTOs, regardless of transportation mode, must maintain current emergency contact

phone numbers and/or email addresses with the Airport, where automated emergency

notifications can be immediately transmitted.

(B) General Conduct Applicable to all Modes of Commercial Ground Transportation

The drivers of all permitted vehicles must comply with all applicable laws, the general conduct

provisions in their respective permits, and with all posted signs, directions, curb markings, and

other directives set forth in Rule 4.1-4.6 of these Rules and Regulations.

In addition, the following conduct by GTO service providers is prohibited and is subject to

administrative fines under Rule 14, as well as administrative penalties under the applicable

permit:

(1) Cutting in line, jumping a taxicab lot, or bypassing a holding lot or ticket collection area

before leaving the Airport;

(2) Picking up or discharging passengers or their baggage at any area other than those

designated for such purpose;

(3) Leaving a vehicle unattended, except in designated staging areas;

(4) Failing to provide a receipt upon passenger request;

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(5) Disregarding instructions by or providing false information to Airport Officials, including

law enforcement personnel, Curbside Management Program personnel, and/or the

Airport's designated duty managers, garage managers, leads, and guards;

(6) Displaying to an Airport Official an altered or fictitious waybill, holding lot ticket or receipt;

(7) Failure to possess a valid waybill unless not required by applicable permit;

(8) Driving a vehicle without appropriate trade dress, placards, license plates, TCP numbers,

decals, and/or logos as required by applicable law and/or permit;

(9) Failing to activate, deactivating, tampering with, damaging, removing or evading vehicle

trip counting and tracking devices and applications, including transponders, smart phone

applications, and license plate recognition devices;

(10) Soliciting passengers on Airport property;

(11) Recirculating or “looping” on any terminal roadway;

(12) Use or possession of any alcoholic beverage, narcotic or controlled substance while

operating a vehicle on Airport premises;

(13) Use of profane or vulgar language;

(14) Any attempt to solicit payment in excess of that authorized by law;

(15) Any solicitation for or on behalf of any hotel, motel, club, nightclub, or any other business

whatsoever;

(16) Solicitation of any activity prohibited by the Penal Code of the State of California;

(17) Operating a vehicle:

(a) in an unsafe manner;

(b) after the vehicle has failed a safety inspection; or

(18) Tampering with, disconnecting, or modifying any emissions-control equipment, modifying

a defined clean fuel vehicle, or using unauthorized fuel to power a defined clean fuel

vehicle;

(19) Using any part of the Airport premises other than a restroom to urinate and/or address

personal hygiene needs;

(20) Failure to wear a visible photo identification card if required by applicable permit or

regulatory agency;

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(21) Failure to comply with applicable headway requirements;

(22) Staging in an unauthorized location;

(23) Staging a coordinator in an unauthorized location;

(24) Failure to comply with posted signage and pavement markings;

(25) Idling a vehicle or engine for more than five minutes as prohibited under California Air

Resources Board regulations; and

(26) Operating an autonomous vehicle as defined by California Vehicle Code Section 38750,

as amended, on Airport Roadways without the express permission of the Director.

(1) Proposed Changes in Operations

No changes in service may be made in scheduled transportation operations of applicable

permittees unless first requested in writing to the Director or the Director’s designee no

fewer than thirty (30) days in advance of the proposed implementation date. “Changes in

service” means (a) increasing or decreasing the number of vehicles authorized to operate

at the Airport, (b) changing the frequency of service runs, or (c) modifying routes or stops.

(2) Criteria for Approving Proposed Changes

The Director or the Director’s designee will review the merits of any proposed change in

scheduled transportation operations based on the following criteria:

(a) determination of the potential ridership and revenue recovery;

(b) evaluation of the planned route, the location, and number of all proposed Airport

ground transportations services in the subject corridor;

(d) determination of the type or size of vehicle appropriate for the operation; and

(e) determination of availability of Airport curb and staging space.

The Director or the Director’s designee has the discretion to approve, reject or require

modification to any such proposed changes in service.

(D) Taxicabs

(1) San Francisco Taxicabs

Taxicabs licensed by the SFMTA shall comply with all SFMTA operating requirements,

including, but not limited to, Articles 1105, 1108, and 1113 of the San Francisco

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Transportation Code, SFMTA’s Motor Vehicles for Hire Regulations, and any and all

other ordinances, laws and/or regulations that may be applicable to operating taxicabs.

In addition, every SFMTA regulated taxi operating at the Airport shall:

(a) only be driven by an individual with an SFMTA issued A-Card and with an Airport

permit (necessary for pick-up);

(b) have an Airport-issued AVI transponder affixed to the vehicle;

the vehicle;

(d) stage only in designated areas when waiting for a passenger pick-up;

(e) comply with dispatcher instructions for passenger pick-up;

(f) charge fees in conformance with SFMTA rate schedules and no other unapproved

fees or surcharges;

(g) remain in/with vehicle while in a curbside taxi queue;

(h) occupy Airport taxi lots only during daily operational hours; and

(i) use an A-Card to enter an Airport parking garage only for Airport-authorized taxicab-

related business which includes but is not limited to entering the taxi queue line or

meeting with Airport staff.

(j) possess a cellular mobile device (Android or Apple) with a supported operating

system, capable of running applications, with an up-to-date version of the SFO-

created application required for taxi dispatching, verification, or queuing, and abide

by all terms and conditions of such mobile application.

Certification decals and AVIs are the property of the Airport and, upon suspension or

revocation of certification, shall be immediately surrendered to the Director or the

Director’s designee.

Taxicab drivers who are issued an Administrative Citation may be required to pay an

administrative fine under Rule 14 of these Rules and Regulations or may have Airport

pick-up privileges suspended.

(2) Non-SFMTA Taxicabs

Taxicabs licensed and regulated by public entities other than the SFMTA shall comply

with all laws, ordinances, and regulations of the licensing entity and any and all other

ordinances, laws, and regulations that may be applicable to operating taxicabs. Non-

SFMTA taxis are prohibited from picking up passengers except for on a pre-arranged

basis, and for each trip, shall have a waybill with the name of the passenger, the number

of people in the party, and the location and time of pickup. Drivers must pay a trip fee to

pick up passengers at the Airport.

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(E) Director’s Discretion

Notwithstanding any provisions of these Rules and Regulations or of the terms of an operating

permit, the Director at all times retains the sole and absolute discretion to suspend operating

privileges at SFO and/or to assess fines as provided under a permit and/or these Rules and

Regulations.

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RULE 5.0

AIRSIDE OPERATIONS

5.1 GENERAL

(A) Application and Purpose. This Rule 5.0 applies to all operations on the Air Operations Area

(AOA). The purpose of this Rule 5.0 is to promote the safe operation of aircraft and vehicles on

the airfield and the safety of all airfield activities. All persons on the AOA must comply with this

Rule, in addition to all other applicable Rules of these Rules and Regulations.

(B) Authority of the Director. The Director has charge of the AOA and may take any action

deemed necessary and appropriate to assure the safe and proper operation of the Airport. The

Director shall have the right at any time to close the entire or any part of the Airport to air traffic; to

delay or restrict any flight or other aircraft operation; to refuse takeoff permission to aircraft; or to

deny the use of the entire or any part of the Airport to any specified class of aircraft or to any

individual or group. In the event the Director determines the condition of the Airport or any part of

the Airport to be unsafe for landings or takeoffs, the Director shall issue, or cause to be issued, a

Notice to Airmen (NOTAM).

with Federal Aviation Administration (FAA) and National Transportation Safety Board (NTSB)

rules and regulations.

(D) Ground Support Equipment (GSE). Any vehicle operated to support aircraft on the AOA or to

perform airside operations, regardless of whether such vehicle is motorized or nonmotorized or

leaves the AOA perimeter, is Ground Support Equipment (GSE) and may be operated only with

the permission of the Director. Safe operation of GSE on the AOA is critical to the overall safety

and security of Airport operations. Employers who own and operate GSE on the AOA shall

assure that their drivers and vehicles comply with the requirements of all applicable Rules and

Regulations. Failure to comply with the provisions of this Rule may result in administrative fines

under Rule 14 and/or vehicle impoundment consistent with the GSE Safety Inspection Program

(GSESIP), at Appendix B to these Rules and Regulations.

(E) Airfield Marking and Signage. Any person engaged in airfield activity shall comply with all

marking and signage. Pilots and vehicle operators shall obey all lights, signs, signals, markings,

and NOTAMs unless an authorized representative of the Director or Control Tower directs

otherwise. Pilots and vehicle operators engaged in airside operations must at all times comply

with any lawful order, signal or direction of the Director, except when subject to the direction or

control for ground movement purposes of the FAA or other federal agency. No aircraft or other

vehicle shall use any part of the airfield, apron, ramp, taxiway, runway or other area considered

temporarily unsafe for landing or takeoff, or which is not available for any reason. The Airport will

mark boundaries of such areas with barricades and flags by day and high intensity flashing red

lights at night and low visibility periods, and will issue comm

unications by PASSUR and/or

NOTAM, as appropriate.

(F) Air Traffic Control Tower (ATCT) and Ramp Towers. Any person engaging in moving aircraft

or GSE shall communicate with and follow all instructions by FAA Air Traffic Control and/or the

Ramp Tower, as appropriate, for crossing or proceeding on Taxilanes, Taxiways, and/or

Runways. Any person who fails to properly communicate with Air Traffic Control and/or comply

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with Air Traffic Control instruction may, at the sole discretion of the Director, lose the privilege to

operate at the Airport on a temporary or permanent basis. Any such action by the Airport may be

independent of and/or in addition to any investigation or action by the FAA or the NTSB.

5.2 AIRSIDE PERSONNEL

(A) Intoxicants and Drugs. No person engaged in airside operations shall be under the influence

of intoxicating liquor or drugs, nor shall any person under the influence of intoxicating liquor or

drugs be permitted to board any aircraft, except a medical patient under care. Any person

violating this Rule may be denied use of the Airport by the Director subject to the Director’s sole

discretion. See FAR Part 91.17.

(B) Personal Listening Devices. No person shall use personal listening devices while walking,

operating, or driving on the AOA. Personnel authorized to operate vehicles on the AOA may

use personal cell phones and/or any other type of hand-held or hands-free device, only after

stopping (whether in or out of a vehicle) in a safe manner and in a safe location.

all employers/tenants or contractors must provide all employees with reflective clothing meeting

or exceeding Class 2 reflectivity per the Standard for High-Visibility Safety Apparel (ANSI/ISEA

107-2004). Employees shall wear reflective clothing at all times while performing such duties on

the AOA unless competing safety concerns necessitate the temporary removal of reflective

clothing. This requirement does not apply to uniformed airline crewmembers within the aircraft

envelope.

5.3 AIRCRAFT OPERATIONS

(A) Aircraft Operators

(1) Registration and Fees

The Director may require and may designate appropriate locations for the registration of

pilots and aircraft using the Airport. Pilots shall comply with the requirements of such

registration. The payment of rentals, fees, and charges relating to the use of Airport

premises and facilities shall be made before takeoff. In lieu of such payments,

satisfactory credit arrangements shall be made by the pilot or owner of aircraft with the

Director.

(2) Training Flights and Student Pilots

No aircraft shall land, take off or taxi at the Airport while the aircraft is under the control of

a student pilot. No person shall conduct training flights on or over the Airport.

(3) Helicopter Operations

(a) Helicopter aircraft arriving and departing the Airport shall operate under the direction

of the Control Tower at all times while in the Airport Control Zone. No helicopter may

land or take off from the Airport unless it is equipped with a two-way radio, is in

communication with, and has received authorization from the Control Tower.

(b) Helicopters shall have braking devices and/or rotor mooring tie-downs applied to the

rotor blades. Helicopters shall not be taxied, towed, or otherwise moved with rotors

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turning unless there is a clear area of at least 25 feet in all directions from the outer

tips of the rotor blades.

ramp. Additional locations may be approved by the Director. This rule does not

apply to the U.S. Coast Guard station helicopters.

(4) Charter Aircraft

All airlines are required to advise Airport Operations 72 hours in advance of any charter

aircraft other than their own, except to those charter flights managed by the Airport’s

Fixed Base Operator.

(5) Unmanned Aircraft (drones)

No motorless or unmanned aircraft, such as drones, shall land or takeoff from the Airport.

Operation of unmanned aircraft to, on, or from Airport property is strictly prohibited,

except as expressly permitted by the FAA and/or the Director as may be appropriate

under applicable law or rules.

(B) Aircraft Equipment Requirements

All aircraft operating at the Airport must be equipped with functioning brakes, a two-way radio,

and a 4096 transponder for altitude and coding. All aircraft must additionally have VHF

Omnidirectional Range capability.

(1) Parking Responsibility

Upon direction from the Director, the operator of any aircraft parked or stored at an air

terminal or hardstand shall move such aircraft from the place where it is parked or stored.

All remote parking requests for locations outside of lease, permit, or contract terms, shall

be made through Airfield Operations and/or Ramp Tower A.

Non-terminal aircraft parking reservations must be made within 24 hours of the time the

space is needed. The Airport will not accept requests for reservations more than 24

hours in advance except under special circumstances such as emergencies, charters,

VIP, or special events. Parking an aircraft beyond the permitted time of the reservation is

prohibited.

Failure to comply with direction to relocate an aircraft or parking in an unauthorized

location shall result in a fine under Rule 14.

(2) Aircraft Repairs

All repairs to aircraft and/or engines shall be made in areas designated for this purpose.

Minor adjustments and repairs may be performed on aircraft at gate positions on the

ramp when such repairs can be safely accomplished without inconvenience to persons or

other companies. Any spills must be promptly and properly addressed. Any aircraft

being repaired at a gate position shall be moved immediately upon the request of the

Director. No aircraft engine shall be run-up for test purposes at any gate position.

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(3) Parking and Washing of Aircraft

(a) Aircraft shall not be parked on the Airport, except in areas and in the manner

designated by the Director. The City and County of San Francisco and its agents

assume no responsibility for aircraft parked or in the process of being parked on the

Airport.

(b) Aircraft shall not be washed, except in areas and in the manner designated by the

Director. No aircraft shall be washed at any terminal gate position.

(4) Cargo Aircraft On-Ground Time Limits at Plot 50

Aircraft hardstands 50-1 through 50-8 have a maximum Aircraft-On-Ground (AOG) time

of six hours. Upon reaching the six-hour mark, aircraft may be assigned a new parking

location by Airfield Operations; the airline must have tow capability available at that time.

Moving the aircraft, or arranging for its movement, is the sole responsibility of the airline.

The airline must ensure that a 24-hour contact is available for Airfield Operations. (AOB

20-11)

(D) Aircraft Movement

(1) Extended On-Airfield Flight Delays

Airline personnel are required to contact the Airport Duty Manager (ADM) at (650) 821-

5222 to report any incidents of a live flight being held away from the terminal in excess of

60 minutes. The Airport Duty Manager is available 24 hours a day and must be called as

soon as airline staff becomes aware of a situation which may lead to passengers

remaining on an aircraft for more than 60 minutes away from a terminal gate – whether

on an arriving or departing flight. Personnel responsible for aircraft movement, including

personnel in the ATCT or the International Terminal Tower and/or Airport Airfield Safety

Officer personnel who become aware of a live flight being held away from a terminal gate

for more than 60 minutes must also contact the Airport Duty Manager. Airport resources

shall help meet the airline and Airport’s collective customer service goals and compliance

in notifying the ADM of this situation. Prompt notification to the ADM will enable the

Airport to activate our contingency plans.

(2) Starting or Running of Aircraft Engines

No aircraft engine shall be started or run unless a licensed pilot or certificated A and P

mechanic is attending the aircraft controls. Wheel blocks equipped with ropes or other

suitable means of chocking the wheels of an aircraft to deter movement shall always be

placed in front of the main landing wheels before starting the engine or engines unless

the aircraft is locked into position by functioning locking brakes.

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(3) Run-Up of Aircraft Engines

(a) All aircraft shall be started and run-up in locations designated for such purposes by

the Director. Aircraft engines shall not be operated in such position that persons,

structures or property may be endangered by the path of the aircraft propeller slip-

stream or jet blast. Wingwalkers and/or road guards must be present at all times

while starting or running engines in a ramp area.

(b) No aircraft engine exhaust, blast, and/or propeller wash shall be directed in such

manner as to cause injury, damage, or hazard to any person, structure, or property.

(d) The run-up of mounted aircraft engines for maintenance or test purposes is

prohibited between the hours 2200-0600, except as provided below:

(i) An idle check of a single engine is allowed under the following conditions:

An idle check of a single engine not to exceed a 5-minute duration may be

conducted in the leasehold area. If more than one engine is to be checked, each

engine must be checked separately and the total duration of the idle checks

cannot exceed 5-minutes.

An idle check of a single engine or engines (checked separately) which will exceed

a duration of 5-minutes shall be accomplished at an authorized run-up area.

(ii) During the hours of 2200-0600, Airfield Operations shall be called and permission

received prior to any engine idle check, or engine idle run-up. All engine starts at

the gate shall be approved by Airfield Operations. Any idle run for more than a

duration of 5-minutes will be considered an engine run-up.

During other hours Airfield Operations shall be called and permission received

prior to any engine run-up. When approved and accomplished the Maintenance

Supervisor of the airline concerned must provide to the Director a monthly report

detailing the following:

 Date and time of the run-up

 Type aircraft

 Aircraft identification number

 Location of the run-up

 Duration of the run-up

 An explanation of the emergency circumstances making the run-up

necessary.

Reports shall be submitted to the Director within 3 working days following the last

day of each calendar month.

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(e) Air carriers shall comply with Federal Aviation Regulations for noise abatement and

noise emission standards and must conform with all rules, policies, procedures and

resolutions as established by the Airport Commission relative to noise abatement.

(E) Taxiing or Moving of Aircraft on Operational Areas

(1) Apron, Ramp, and Airfield

Aircraft shall not be taxied, towed or otherwise moved on any part of AOA without a

functional tower radio, and until specifically cleared to do so by the FAA Control Tower or

Ramp Tower. Unless otherwise agreed between the Director and an airline and its

contractors, whenever any aircraft is being taxied, towed or otherwise moved on the

apron, ramp, or airfield, there shall be a person attending the controls of the aircraft who

shall monitor by radio the transmitting frequency in use by the Control Tower or who, if

necessary, will cause that frequency to be monitored by another person in the aircraft. In

the event of radio equipment failure, the Control Tower may use an Aldis Lamp for

communication. Airfield Operations shall provide escorts only for aircraft with functioning

tower radios.

All personnel engaged in moving aircraft, except receipt into or dispatch from an apron,

shall have an Airport ID badge with an “M” icon as specified in Rule 5.4(A) below.

Tenants shall ensure that a current copy of the SFO Airport Layout Map is prominently

displayed in all aircraft tow tractors and readily accessible to cockpit brake riders.

(2) Envelope Receipt and Dispatch

Vigilance in aircraft operations in and around the terminal gate envelope is critical for the

safety of passengers, ramp workers, and equipment and to minimize taxiway and taxilane

congestion. Airlines shall deploy personnel to assure sufficient wingtip and tail

clearances for all aircraft operations entering and exiting the terminal gate envelope.

Unless otherwise agreed between the Director and an airline and its contractors, the

following procedures shall be used:

(a) For receipt of an aircraft into the envelope, there shall be a minimum of (i) two guide

personnel, or wingwalkers, one at each wing, and (ii) a marshaller directing the pilot

into the envelope. If the gate is equipped with Auto Park, a marshaller is not

required.

(b) When taxiing in the Non-Movement Area, particularly alleys between boarding areas,

aircraft must use idle thrust to minimize jet blast. If an aircraft must stop before its

assigned gate or hardstand, the crew must ensure that any temporary breakaway

thrust required to regenerate taxiing momentum is directed away from nearby VSRs,

aircraft gates/hardstands, and ramp service areas. If an aircraft cannot regenerate

taxiing momentum in a manner that directs harmful jet blast away from VSRs, aircraft

gates/hardstands, and ramp service areas, it must be towed into its gate or

hardstand. Ramp crews that are ready to accept aircraft will reduce this jet blast

hazard by enabling aircraft to complete taxiing at idle thrust and avoid tow operations.

(AOB 21-08)

hardstands, there shall be a minimum of (i) two guide personnel, or wingwalkers, one

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at each wing, and (ii) a tug driver at the nose of the aircraft. The wingwalkers shall

remain in position until the aircraft passes the adjacent service road. The wingwalker

closest to the service road shall be positioned to also control vehicular traffic.

(d) Aircraft shall be aligned with the nose wheel on the taxiway or taxilane centerline

during pushbacks from terminal gates or hardstands prior to being disconnected from

an aircraft tug.

(e) Pushback personnel must wear reflective clothing and carry signal wands while in the

process of moving or directing aircraft. During daylight hours, the pushback

personnel may use a day or lighted signal wand and during hours of darkness or

limited visibility, the personnel shall use a lighted signal wand.

(3) Tenant vehicles used for towing aircraft are restricted to routes prescribed by the

Director.

(4) Towbarless Towing Vehicles (TLTV)

The standards for Towbarless Towing Vehicles (TLTV) are based on FAA Advisory

Circulars 150/5210-5D Painting, Marking, and Lighting of Vehicles Used on an Airport

and 00-65 Towbar and Towbarless Movement of Aircraft. TLTV must either be painted

International Orange or outlined on both sides with a minimum 8-inch wide horizontal

band of reflective tape with coverage greater than 25% of the vehicle’s vertical surface.

A LED light bar or yellow flashing beacon must be placed above the TLTV operator’s cab.

In addition, a yellow flashing light must be installed on both the upper-left and upper-right

rear corners of the vehicle, with all lights activated when operating in low light and/or low

visibility conditions. Unless otherwise agreed between the Director and an airline and its

contractors, a properly trained and qualified flight deck/cockpit observer must be in place

in the towed aircraft cockpit during any aircraft towing operation. When towing an aircraft

between sunset and sunrise, aircraft wingtips, tail, and fuselage must be clearly

illuminated by aircraft position lights and anti-collision lights (when appropriate). Airline

and/or ground support tenant must otherwise meet FAA training and operational

requirements described in FAA Advisory Circulars 150/5320-5D and 00-65.

TLTVs are restricted to taxiways and taxi-lanes only unless these vehicles can operate

safely on and within the lanes of the vehicle service roads.

(F) Taxiing into or Out of Hangars

No aircraft shall be taxied into or out of a hangar under its own power.

(G) Aircraft Marking During Low Visibility Periods

(1) Every aircraft parked on the ramp or apron shall have its running lights illuminated during

the hours between sunset and sunrise and during low visibility periods, except in areas

designated by the Director. Other means of identifying and marking of the wingtips of the

craft while parked may be used in lieu of the running lights, b

ut prior authorization for any

substitute wingtip identification must be obtained from the Director.

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(2) All aircraft being taxied, towed or otherwise moved on the ramp, apron or taxiways shall

proceed with running lights on during the hours between sunset and sunrise and during

periods of low visibility. Upon request of an Airport tenant, Airfield Operations may

provide a vehicle escort for aircraft with inoperative running lights.

(H) Prohibited Flight Approaches and Landings

The following flight approaches and departures are prohibited at the Airport and will not be

approved by the Air Traffic Control Tower except upon special pre-approval by the Control Tower

or as directed by the Control Tower in emergency circumstances:

 Touch & Go – aircraft lands and departs on a runway without stopping or exiting the runway;

 Stop & Go – aircraft is brought to a complete stop, purposefully reconfigures for takeoff, and

takes off from the same point;

 Full Stop Taxi Back – aircraft lands, exits the runway, and taxis to the departure end;

 Low Approach – a go-around maneuver following an approach;

 Practice Approach – an instrument approach where there is no landing intended.

 Option Approach – an approach requested and conducted by a pilot which will result in a

touch-and-go, missed approach, stop-and-go, or full stop landing.

(AOB 20-08)

5.4 GROUND SERVICE EQUIPMENT (GSE) OPERATIONS

(A) GSE Operators

(1) License

A GSE driver shall hold a California Department of Motor Vehicles driver’s license

consistent with the requirements of California law for the type or weight of vehicle

operated.

(2) Employer Pull Notice Program

Prior to operating a motor vehicle in the Secured Area/Air Operations Area every

individual shall be registered through the individual’s employer in the California

Department of Motor Vehicles (“DMV”) Employer Pull Notice Program. All individuals,

partnerships, corporations, tenants, contractors, and entities with employees and/or

independent contractors who operate motor vehicles in the Secured/Operations Area

shall comply with the DMV Employer Pull Notice Program.

(3) Airfield Driving Test/Movement Area Operator

To drive in the Secured Area/AOA, an individual must pass any applicable Airport-

administered test and must obtain the proper Airport credential(s) as appropriate to the

area(s) of vehicle operation. Driving without the proper credential shall result in

immediate revocation of the driver’s Airport ID badge.

Aircraft tow crews and other individuals with an operational need to drive on the Airport’s

movement area (as determined by the permittee) must receive company training every

consecutive 12 months for operations in the movement area; training must include

subject matters listed in 14 CFR Part 139.303. After company training is completed, the

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individual must successfully complete the Airport Movement Area Operator (MAO)

training and testing at least every 12 consecutive months. The Airport movement area

privilege is indicated by the “M” icon on the Airport ID badge and is required before

operating in the movement area. For any aircraft taxi or tow operation, all personnel at

the controls of the aircraft, communicating on the ATC radio, or operating a tow tractor

must have the “M” icon on their Airport ID badge.

(B) GSE Requirements

(1) Registration

All GSEs shall be registered with the Airport on an annual basis. The following types of

motor vehicles operating on the AOA, regardless of whether such vehicles enter or exit the

AOA, shall also be currently registered with and display valid license plates issued by the

State of California Department of Motor Vehicles: sedans, vans, station wagons, sport

utility vehicles, buses, and "motor trucks." For the purposes of this Section, "motor trucks"

means both passenger and commercial trucks regardless of weight or number of axles,

including but not limited to pickup trucks (open box and utility body), flatbed trucks, truck

tractors, and catering trucks. For the purposes of this Rule, "motor trucks" does not mean

vehicles designed and exclusively used for the refueling or movement of aircraft.

Upon application to the Director by the owner of a vehicle exclusively operated on the

premises of the Airport, an identifying number shall be assigned to that vehicle which

together with the initials "S.F.I.A.," shall be displayed prominently on the vehicle in the

manner prescribed by the Director. Tampering with or altering Ramp Access Permit

Placards or SFIA identifying numbers is prohibited. Tenants are responsible for

immediately requesting replacement of any placard or permit which becomes damaged,

faded, or otherwise illegible.

(2) Insurance

Every vehicle operated on the Secured Area/Air Operations Area must be covered by the

permittee’s liability insurance as required by the Director.

(3) Trade Dress

All vehicles and equipment operated on the Secured Area/Air Operations Area (AOA)

must have a magnetic, stenciled, or painted logo and number at least eight inches in

height marked on both exterior sides. Prior authorization for use of any markings outside

of these parameters must be obtained in writing from the Airport by submitting a written

request to the Director of Safety and Security Services. All such requests shall be

considered on a case-by-case basis. All equipment must be maintained in a clean and

clearly identifiable condition. No dirt, oil, or grease shall cover or obscure the vehicle’s

trade dress, paint scheme and company name.

(4) Safety Equipment

No GSE or vehicle shall be permitted in or upon the Secured Area/Air Operations Area

unless it is in sound mechanical condition with unobstructed forward and side vision from

the driver’s seat. All motorized vehicles must be equipped with seat belts or other

appropriate safety restraints. Trailers on the Airport ramp or apron areas must be

equipped with proper brakes so that when disengaged from a towing vehicle, neither

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aircraft blast nor wind will cause them to become free rolling. Positive locking couplings

are required for all towed equipment. Brakes must be set in secured position when

equipment is not being towed.

(5) FAA-Required Equipment

Unless authorized by the Director, all vehicles operating on a ramp or across taxiways or

runways must be equipped with FAA-approved beacon or flashing lights or under positive

escort while operating during hours of darkness or periods of low visibility. Vehicles

authorized for unescorted operation in the movement area must be equipped with

operating FAA-approved Vehicle Movement Area Transmitters (VMAT). Vehicles without

a VMAT must be escorted by movement-area qualified operators using VMAT

(6) Lights

Carts, trailers, and/or pieces of equipment being towed or carried after dark must have

either rear reflectors or rear lights.

(7) Hazardous Materials

All GSE carrying hazardous materials must be properly labeled and display a legible 24/7

emergency telephone number.

(8) Shared Equipment

A tenant shall not use equipment of another tenant without written authorization from the

owner.

If a tenant borrows or uses equipment of another tenant, the owner of such

equipment shall remain responsible for its use and shall be responsible for any citation

issued under these Rules and Regulations with respect to such equipment, regardless of

the operator. The GSE owner shall provide to Airfield Operations an individual designee

who may be reached at any time its GSE may be in use, regardless of the operator, to

address immediate operational and safety concerns.

(9) ULD Containers

Cargo containers typically used for freight and mail operations (“ULD containers”) and/or

cargo pallets shall not be left on the ground in ramp areas unless in a designated cargo

area. ULD containers and/or cargo pallets must be secured on racks or dollies when in

ramp areas. ULD containers and/or cargo pallets on the ground in designated areas

shall be stacked or organized in a safe and tidy manner.

(1) Safety Inspection Program

The Ground Support Equipment Safety Inspection Program (GSESIP) is necessary to

ensure that all GSE operating and around the AOA are mechanically sound and safe,

promoting the overall safety of the Airport Community. All tenants and contractors whose

employees use or operate vehicles or equipment on the AOA must comply with the

GSESIP.

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The GSESIP includes scheduled periodic physical inspections, audits, and random or

targeted inspection of GSE. The GSESIP is annexed to these Rules and Regulations as

Appendix B. Every lease, permit, or contract authorizing use of ground support

equipment on the AOA shall incorporate the GSESIP.

(2) Impoundment Program

The Airport may impound GSE that presents a safety hazard or interferes with safe and

efficient operations. Every tenant is responsible for its own GSE equipment regardless of

the operator (i.e., borrowed or used by another tenant). There are two types of impound

procedures:

(a) Immediate Impound: GSE that pose an imminent safety hazard shall be impounded.

An Airfield Safety Officer or delegated representative will red-tag the GSE and

arrange for removal to the Airport impound lot. A citation will be issued and the

tenant owner of the GSE will be notified. Disposal fees will apply.

(b) Non-critical Impound: When GSE is located in an area that is not authorized for

staging, parking, or storage but does not present an imminent safety hazard, the

Airport will allow tenant 30 minutes to move the GSE to an appropriate location.

Notification will be by telephone. After 30 minutes, the equipment will be impounded.

Citation and disposal fees will apply.

The Airport may impose the following fees on owners of impounded GSE:

 Citation fees: All towing and impound fees will be covered through citation fees

associated with the appropriate Rule and Regulation. One citation will be issued for

each large piece of GSE; it is the impounding officer’s discretion to issue additional

citations based on efforts required to remove the GSE.

 Secondary citation fees: If equipment is not recovered within 15 days of

impoundment (including the day of impoundment) a second citation will be issued,

and additional citation fees will apply.

 Disposal fees: In addition to any initial or secondary citation fee, a disposal citation

will be issued should the impounded equipment not be retrieved within 30 days.

Disposal citation fees will apply. Any additional charges required to dispose of

unclaimed equipment will be billed to the tenant owner of the equipment.

 Compounding fees: Per the fee schedule in the Rules and Regulations fees will

compound and increase with each subsequent impounding event.

Recovery of Impounded GSE: To recover impounded equipment a tenant must contact

Airfield Operations at (650) 821-3355. Tenant must coordinate a retrieval time with the

Airfield Supervisor who will document the equipment retrieval. The tenant will be

responsible for safely removing the equipment.

Review of Impoundment: To request a review of an impoundment citation fee, the GSE

owner must follow the procedure set forth in Rule 14.5. A pend

ing request for review or

appeal, however, shall not relieve the GSE owner of the 15-day impoundment fine period;

fees will continue to accrue while a review is pending if a GSE remains in impoundment

beyond the initial 15-day period.

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(D) GSE Movement

(1) Signage

Drivers on the AOA must comply with all posted signage and ground markings.

(2) Checkpoints and Security Gates / Vehicle Escorts

(a) Vehicle Checkpoints. Vehicles entering the AOA must pass through a Vehicle

Checkpoint and follow the instructions of the Vehicle Checkpoint security personnel,

law enforcement officer, posted signage, and/or vehicle guidance systems. The

owner of the vehicle shall be subject to fines under Rule 14 and, in addition, shall be

responsible for any personal or property damage resulting from the operator’s failure

to follow such instruction.

(b) Security Gates. Each vehicle operator using an Airport perimeter (security) gate

shall ensure the gate closes behind the vehicle prior to leaving the vicinity of the gate.

The vehicle operator shall also ensure that no unauthorized vehicles or persons

access to the Secured Area/Air Operations Area (AOA) while the gate is open.

may perform vehicle escort on the AOA. Only one vehicle may be escorted at a time.

Drivers performing vehicle escorts will maintain safe following distance,

communication, and line-of-sight with the escorted vehicle driver. Vehicle escorts

shall ensure that when performing escort services, no vehicle will block taxiways,

taxilanes, or aircraft gates. All vehicles entering the AOA though a construction

access gate must be escorted by Airfield Operations unless following an approved

designated haul route. Vehicles carrying or designed to carry construction debris

and building materials such as rock, concrete, dirt, sand, debris, or similar material

that could be dislodged from the vehicle must be escorted by Airfield Operations. No

tenant or contractor shall escort a vehicle with more than two axles. Tenant or

contractor badged personnel may operate larger vehicles without an escort. No

tenant or contractor shall escort a vehicle with a wide-load. A wide-load is any load

that extends beyond the width of the body of the vehicle or trailer or any vehicle that

is wider than the width of the vehicle service road (12’). All vehicle checkpoint gate

openings are 16’ wide: Northfield Checkpoint – no vehicles with a combined length

over 65’ long are permitted; Westfield Checkpoint – no tractor trailers are allowed

through Checkpoint 2. (AOB 19-08)

(3) Movements on the AOA

(a) Before entering onto any runway, taxiway, or apron area, ground traffic shall yield

right-of-way to taxiing aircraft and aircraft under tow in all cases.

(b) Except as authorized by the Director, vehicular traffic on

the aircraft ramp shall use

the service roadway.

siren.

(d) A guide person is required whenever the operator's vision is restricted during vehicle

maneuvers.

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(e) No vehicle shall pass any bus in transit supporting the Ramp Bus Operation, as

described in Appendix H to these Rules and Regulations.

(f) Only in the non-movement area, drivers are permitted to detour the equivalent of one

vehicle width outside the vehicle service road if a parked aircraft or disabled

equipment encroaches upon the roadway.

(4) Towing and Carrying

(a) Tractor and/or container carriers shall tow no more than four carts, pallets, igloos, or

ULD containers and shall adhere to all posted signage. Operators shall at all times

maintain safe control and proper tracking of their towed items.

(b) The towing of any cargo dolly or container larger than an LD3 or comparable-sized

baggage cart is prohibited in the International Terminal Underpass (Tunnel).

than the number for which the vehicle was designed. In addition, no person shall ride

on the running board or stand up in the body of a moving vehicle.

(d) All items in or on vehicles must be securely fastened. Equipment, supplies, tools and

all other items transported on the exterior of a vehicle, including but not limited to

water containers and lunch boxes, must be securely fastened to avoid being blown

off of or dislodged from vehicles due to high wind conditions, jet blasts and other

hazardous surface and air conditions. Items inside vehicles, such as radios,

clipboards, sunglasses, cell phones, and beverages must be secured in a manner

that will not obscure the driver’s view and/or distract the driver.

(5) Prohibitions

(a) Persons shall not operate GSE or vehicles in a reckless or careless manner. A

reckless or careless manner is one that intentionally or through negligence threatens

the life or safety of any person or threatens damage or destruction to property.

Equipment shall only be used for its intended purpose.

(b) No person shall operate a vehicle or other equipment within the Secured Area/Air

Operations Area (AOA) while under the influence of alcohol or any drug that impairs,

or may impair, the operator’s ability to safely operate GSE.

Personnel authorized to operate vehicles on the AOA may use personal cell phones

and/or any other type of hand-held or hands-free device, only after stopping (whether

in or out of a vehicle) in a safe manner and in a safe location.

(6) Passenger Safety

Each vehicle operator is responsible for the safety and activities of the operator’s

passengers while within the Secured Area/Air Operations Area (AOA). Each vehicle

operator shall ensure that all occupants use seat belts and oth

er safety devices when

conveyance is so equipped and while traversing on any vehicle service road.

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(7) Speed Limit

No person operating or driving a vehicle upon the AOA shall drive at a speed greater

than: five (5) mph within baggage make up areas and aircraft envelopes; ten (10) miles

per hour around the terminals; fifteen (15) miles per hour between Westfield and Romeo

checkpoints to Access Gate 118; fifteen (15) miles per hour along the restricted vehicle

service road (RVSR); or at any speed greater than is reasonable and prudent having due

regard for weather, visibility, traffic, and the surface, and in no event at a speed which

endangers the safety of persons or property.

(8) Parking

(a) Ramp vehicles and equipment shall be parked only within a tenant's own area and in

approved marked parking stalls.

(b) Vehicle operators shall not park vehicles or equipment under any passenger loading

bridge, within the striped “Keep Clear” or “No Parking” zone.

facility by others or prevent movement or passage of aircraft, emergency vehicles, or

other motor vehicles or equipment.

(d) No person shall position a vehicle or equipment within 10 feet of a fire hydrant,

emergency fuel shutoff device, standpipe, or aircraft fire extinguisher, or in a manner

that prohibits a vehicle from accessing these fire suppression units. To prevent

damage to the underground hydrant system, GSE shall not traverse, park, or stage in

the areas delineated with red-painted border markings.

(e) Vehicles with running engines must never be left unattended.

(9) Restricted Areas

(a) No vehicle shall enter the AOA unless clearance and permission has been obtained

from Airport Operations. No vehicle shall enter or operate within the Movement Area

unless the driver possesses a current movement area credential, monitors and

receives Airport Traffic Control Tower (ATCT) clearance by two-way radio

communication, or is under escort by Airfield Operations or other authorized party.

Once within the Movement and safety areas, personnel and vehicle operators shall

remain in continuous communication with the ATCT and comply with all ATCT

instructions.

(b) No vehicle shall pass between an aircraft and passenger terminal or passenger

walkway, or operate under a wing or tail, when the aircraft is parked at a gate

position, except those vehicles servicing the aircraft. No vehicle shall enter the

envelope of an aircraft-occupied gate. All other vehicles must drive around the

aircraft away from the passenger loading gates and walkways.

associated push back crew unless so directed by a member of the crew.

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(d) Unescorted access to the Restricted Vehicle Service Road (RVSR), which is located

in the east and north areas of the Airport between access gates #1 and #118, shall

be explicitly granted by Airside Operations. Each person requiring this access must

first attend the Airside Operations RVSR training to receive their permit. Before

entering the RVSR from access gate #1 or via the terminus of the VSR near access

gate #118, the vehicle operator must call (650) 821-3355 to request access.

Unescorted access permits must be displayed in a manner that is visible from the

vehicle windshield.

5.5 RAMP OPERATIONS AND GATE USAGE

(A) Terminal Ramp and Gate Restriction

(1) No General Aviation private, business, or corporate aircraft may enter or use terminal

area gates without the prior written permission of the Director. The owner and/or

operator making the request for such entry or use assumes full and sole responsibility for

the safety and security of all aircraft.

(2) All international flights must depart from the International Terminal unless they are

transborder flights approved in advance by the Director.

(3) All transborder flights pre-cleared by U.S. Customs and Border Protection may arrive

either in a domestic terminal or the International Terminal and will be treated as domestic

flights.

(4) Parking of aircraft on the Terminal Ramp is restricted to no less than 138 feet from the

center line of Taxiway "A".

(5) No person shall install or alter any marking, sign, or light on the Secured Area/ AOA,

including within leasehold areas, without first receiving written permission from the

Airport. Building Inspection and Code Enforcement (BICE) shall evaluate such proposed

alterations for compliance with the Airport Building Regulations and other applicable

standards and requirements.

(B) Ramp Drive Boarding Bridge Operations

All Ramp Drive Passenger Boarding Bridge (“Bridge”) operators are required to use a ground

level Guide Person/Spotter (“Spotter”) who is in full view of and in communication with the Bridge

Operator. Bridges shall not be moved without the use of a Spotter. The Spotter shall be in a

physical location to observe the Bridge’s path of travel, assist in providing direction, enforce a

safety zone around the Bridge and advise the Bridge operator when it is safe to move the bridge.

(1) Before signaling to the Bridge Operator that it is safe to move, the Spotter shall ensure that

Bridge path of travel is clear of personnel, vehicles, ground support equipment, debris and

any other obstruction that could interfere with the safe movement of the Bridge.

(2) Spotters shall maintain constant visibility and communication w

ith Bridge Operator using

visual signs and/or radio communications to advise Bridge Operator when it is safe to move;

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perform all duties from physical vantage point that allows Spotter to observe path of travel

while remaining in view of Bridge Operator.

(3) After completion of boarding, assist operator in safely returning Bridge to Home Base.

(D) Bridge Operator Training – Employer Requirements

Tenants engaged in Bridge operations are responsible for the proper training of their employees.

No Bridge Operator shall operate a Bridge without first successfully completing a Bridge

operating training course administered by the operator’s employer. All Airport-owned (common

use, joint use, and preferentially assigned) Bridge operators shall complete the Airport’s Ramp

Drive Passenger Boarding Bridge computer based training and practical (hands-on) training

provided by their employers before operating a Bridge. Computer based training is valid for a

one-year period. Bridge operators shall complete annual recurrent computer based training. All

employers of Bridge operators shall make training records available for inspection by the Airport

upon the Airport’s request.

(E) Bridge Operator Duties

(1) Never operate a Bridge without the active assistance of a Spotter, even when the Bridge is

equipped with a camera.

(2) Never operate a common use, joint use, or preferentially assigned Bridge without

successfully completing Bridge Operator training.

(3) Never allow wheelchairs, aisle chairs or other items to be stowed in, around or near the

Bridge.

(4) Always leave Airport-owned Bridges clean and orderly. The Airport encourages Bridge

Operators to leave airline-owned Bridges in a similar condition after use.

(5) Bridge safety devices shall not be bypassed at any time, including 400hz power interlocks.

(6) Maintain unrestricted access to and from the ramp service door, and refrain from temporarily

or permanently storing items such as equipment or baggage in this area. Ensure the inside

and outside area of the ramp service door are always accessible for authorized personnel to

enter and exit the Restricted Area. (AOB 22-05)

(F) Duties of Other Ground Personnel

All ground personnel working in and around Bridges must stay alert to Bridge movement and

always stay out of the path of a moving Bridge. No equipment or vehicles shall be left

unattended, parked or operated around or under a Bridge wheel.

(G) Use of Alternating Current Power Sockets Affixed to a Passenger Boarding Bridge (PBB)

(1) Except as necessary for operation and maintenance of a PBB, use of AC power sockets

located on the cross member of the PBB is prohibited.

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(2) The use of AC power sockets affixed to a PBB to connect and/or charge personal electronic

devices such as, but not limited to, radios, smartphones, or tablets, is prohibited.

(H) Pre-Positioning of a Passenger Boarding Bridge (PBB)

At certain gates, the configuration of the PBB and aircraft parking is such that pre-positioning of

the PBB is required before the arrival of aircraft. At such locations, the operator shall conform to

the following procedure:

(1) Relocate the PBB from the permanent home base location to the preposition circle located on

the ramp area prior to aircraft arrival.

(2) If equipped with a collision avoidance system, the PBB will slow down as it gets closer to

other PBBs.

(3) Upon departure of aircraft, return the PBB to the permanent home base location with the

assistance of a designated guide person.

(I) Housekeeping

Before and after each use of a gate area, all air carriers shall:

 pick up and dispose of all Foreign Object Debris (FOD) in designated areas, placing it in an

Airport-approved receptacle;

 store in proper locations the 400 Hz power cable, PC air duct, and potable water hose;

 confirm that the area is free of all spills; and

 remove all GSE to allow the next tenant to service its aircraft.

For purposes of this Rule 5.5, the gate area includes the following: The rectangular footprint

extending lengthwise from the vehicle service road to the terminal building and widthwise from a

point which is ten feet beyond the widest section of the aircraft apron delineated by red and white

striping to a point which is ten feet beyond the widest section of the aircraft on the opposite side.

(J) Management Protocols for Joint or Common Use Gate Resources

To ensure the efficient, systematic, and equitable management of Joint Use and Common Use

gates in the International and Domestic Terminals as well as other common use resources,

including, but not limited to, the pre-conditioned air, 400 Hz systems, and the Passenger

Boarding Bridges, all airlines must adhere to agreements limiting periods of use. Airlines shall

promptly comply with all Airport directives to vacate a Joint or Common Use resource.

Failure to comply with agreed-upon terms for period of use or failure to comply within 1/4 hour of

an Airport directive to vacate a Joint or Common Use resource, shall result in fines assessed for

each 1/4 hour (rounded up to the next 1/4 hour), beyond such period as provided in Rule 14 of

these Rules and Regulations.

(K) Advanced Visual Docking Guidance System (A-VDGS)

All air carriers with flights assigned to a gate with an active A-VDGS unit are required to use the

docking station. A-VDGS units integrate with the Airport operations database to log accurate

aircraft on-block and off-block times, and interface with the Passenger Boarding Bridge (PBB) to

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check availability and status of PBB Auxiliary Systems. The system is designed to log the use of

Pre-Conditioned Air (PC Air) and 400 Hz equipment. Failure to use the A-VDGS will lock the use

of the PC Air Unit, 400 Hz power, and the PBB itself.

The A-VDGS will automatically display gate identification, flight information, aircraft type and sub-

type, (+/-) departure or arrival time, and assigned baggage claim. The system operates in a

semi-automatic mode as ad-hoc notification messages may be displayed by authorized personnel

and confirmation of all information must be acknowledged at the A-VDGS control panel by ramp

personnel servicing the flight. The A-VDGS must be activated before aircraft arrival because the

A-VDGS will safely guide pilots through the aircraft docking process by ensuring the aircraft

arrives at the assigned and compatible gate, the pilot follows the correct lead-in line (at gates with

multiple lead-in lines), and the aircraft is parked on the correct stop bar.

The use of A-VDGS does not replace the ground crew. Ground crews must meet the arriving

aircraft. Ground personnel are required to keep the ramp clear and safe for aircraft arrival, and

personnel must be within proximity of the A-VDGS control panel in the event the Emergency Stop

button requires activation. A designated ground crew member is required to monitor the

operation of the A-VDGS unit while also confirming safety personnel are ready for aircraft arrival.

(AOB 19-06)

(L) Debris Boxes

Tenants and contractors seeking to place debris boxes (also known as dumpsters) on the AOA

must submit requests through the Aviation Management Construction Activity Space Request

form. All dumpsters must have working lids to prevent inadvertent Foreign Object Debris (FOD)

on the AOA. Chocks are required for dumpsters that are equipped with wheels and secured

outside of a Material Recovery Area (MRA). Efforts must be made to ensure that if chocks are

used, they do not become FOD. Chocks must be labeled with owner name and phone numbers.

Dumpsters must be labeled with signage at least four (4) inches in height and include company

name and phone numbers. Construction Contractor’s Safety Plan Compliance Document

(SPCD) shall include the locations of temporary dumpsters. (AOB 21-05)

5.6 PASSENGER MOVEMENT

(A) Passenger Enplaning and Deplaning

To maximize the safety and security of passengers, all aircraft shall be loaded or unloaded and

passengers enplaned or deplaned in designated areas unless otherwise permitted by the Director.

There shall be no enplaning or deplaning of passengers on the ramp when aircraft in the vicinity of

the designated route have engines operating. No pedestrian traffic is allowed to cross any

taxiway, taxilane, or terminal ramp between boarding areas. Ground loading of jet aircraft in the

Terminal Ramp Area is prohibited unless otherwise permitted by the Director.

All passengers shall be directed along designated routes to and from the terminal buildings.

These designated routes shall meet the following minimum standards for aircraft parked in the

Terminal Ramp Area:

(1) For jet aircraft parked in the Terminal Ramp Area, the approved designated route for

enplaned and deplaned passengers shall be through a Passenger Loading Bridge that

meets the Americans with Disabilities Act Accessibility Guidelines (ADAAG) slope

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requirements and connecting between the Terminal Building and aircraft entrance

doorway.

(2) For jet aircraft parked in the Terminal Ramp Area for which it is not possible to meet

ADAAG slope requirements with a Passenger Loading Bridge alone or for which a

Passenger Loading Bridge is not compatible, the approved designated route for enplaned

and deplaned passengers shall be through a Passenger Loading Bridge that meets

ADAAG slope requirements connecting between the Terminal Building and an enclosed

Passenger Ramp. The enclosed Passenger Ramp shall meet ADAAG slope

requirements and connect between the Passenger Loading Bridge and the aircraft

entrance doorway, including if necessary, a Mobile Bridge Adapter between the enclosed

Passenger Ramp and Aircraft entrance doorway.

(3) For non-jet (prop and turboprop) and regional jet craft parked in the Terminal Ramp Area,

ground loading shall be used and passengers shall be directed along designated routes

to and from Terminal Buildings. Airline personnel shall be stationed in sufficient numbers

to readily assist and direct passengers during the ground level enplaning and deplaning

process.

(4) For each aircraft type, operators shall identify and eliminate hazards or risks associated

with fueling activities while passengers are enplaning and deplaning.

(B) Ramp Bus Operations

The Airport conducts airfield remote passenger bus operations between certain terminals and

remote hardstands, using a Bus Operator retained by the Airport. Airline tenants must comply

with Remote Bus Operations standards set forth in Appendix H to these Rules and Regulations:

5.7 FUELING

(A) Authorized Personnel

Fueling units shall be operated only by qualified persons who shall be situated at the dead man

switch when such unit is being operated. Tenants who perform fueling services must have an

approved FAA training program for their employees. Employees who perform fueling services

must receive a certificate from the Security Access Office. Employees who have authorization to

drive on the AOA, but have not completed an FAA-approved fueling training program, may drive a

fuel truck on the AOA solely for the limited purpose of relocation, not fuel handling.

(B) Fueling Equipment

(1) All aircraft and aircraft fueling units shall be adequately bonded in conformance with

National Fire Protection Association (NFPA) Rule 407 and California Fire Code during

fueling or defueling operations to prevent static charges of electricity. Fueling operations

shall be discontinued when lightning is observed or reported in the vicinity of the Airport.

(2) The fuel cargo of any refueling unit shall be unloaded by approved transfer apparatus

only, into the fueling tanks of aircraft or underground storage

tanks, except that when

such unit is disabled through accident or mechanical failure and it is necessary to remove

the fuel, such fuel may be transferred to another refueling tank or unit vehicle, provided

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the necessary bonding and grounding connections have been made prior to fuel transfer

and that adequate provisions are in place to contain a fuel spill.

(3) All airlines shall accept underground fueling whenever such facilities are available unless

otherwise authorized by the Director.

(4) Every fueling unit shall display the name of the organization operating the unit and

signage/placards indicating the type of fuel in conformance with NFPA Rule 407 and

California Fire Code requirements.

(5) Fueling units shall be loaded only at an approved loading platform except when

defueling.

(6) All tenants and contractors are required to inspect aircraft and automotive refueling

vehicles operated on the airfield. Any refueling vehicle with embedded ignition keys or

ignition starter buttons must be converted to a removable key ignition starter. Refueling

vehicle ignition keys must be under positive control whenever the vehicle is left

unattended.

(7) For all aircraft refueling vehicles equipped with an exhaust after-treatment device, such

as diesel particulate filter (DPF), requiring the filter to be cleaned at high temperatures

(regenerated) while installed on the vehicle, regeneration shall be performed only in the

location designated or approved by the Airport and Fire Department. All such exhaust

systems shall be installed and maintained in conformance with NFPA Rule 407 and

manufacturer’s written instructions.

(8) Fuel vault lids must be properly closed and secured after each use.

Aircraft occupancy and passenger traffic is permitted during fueling operations only when all of

the following safety measures are in place: (1) a trained, qualified employee of the aircraft owner

is on board and available to direct emergency evacuation through regular and emergency exits,

and (2) passenger walkways or stands are left in the loading position.

(D) Driving/Storing Fueling Equipment

(1) No fuel truck shall be driven under any boarding area or underpass.

(2) No fuel servicing tank vehicles truck shall be brought into, stored, or parked within 50 feet

of any Airport terminal building or other Airport structure unless authorized by the

Director. The parking of fuel servicing tank vehicles within 10 feet of other tank vehicles

is prohibited (NFPA Rule 407).

(E) Fires and Spills

(1) In the event of a fire or fuel spill, the airline shall immediately:

 summon the Fire Department and Airport Operations by calling A

irport

Communications at 911;

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 evacuate the aircraft and loading bridge; and

 discontinue all fueling activity and shut down all emergency valves and dome covers.

(2) In the event of a fuel spill and in the absence of a fire, the airline shall immediately secure

the site; contain spillage/ prevent fuel from entering storm drains; and perform clean-up.

Additionally, the following procedures shall apply:

 passengers shall not be re-admitted to the jet bridge or the aircraft until authorized by

the Fire Department;

 fuel delivery units shall not be moved until directed by the San Francisco Fire

Department; and

 no aircraft or vehicular movement shall be allowed in the area until authorized by the

San Francisco Fire Department.

(F) Role of Fire Department

(1) San Francisco Fire Department – Fire Marshal and Airport staff shall inspect refueling

vehicles and equipment in compliance with FAR 139.321, DOT standards, NFPA Rule

407, California Fire Code requirements, and the GSESIP. Non-complying vehicles and

equipment shall be removed from service until such time as noncompliance is corrected

and the vehicle/equipment passes re-inspection.

(2) The Airport Fire Marshal issues all permits for mobile fueling operations. Mobile fueling

operations without such a permit is strictly prohibited. Tenant operators and contractors

shall comply with applicable requirements of the California Fire Code, Section 5706. A

fueling plan shall be submitted to the Airport Fire Marshal which shall address all code

requirements.

5.8 ACCIDENTS, INCURSIONS, DISABLED AIRCRAFT/GSE

(A) Accidents/Incidents

Operators of aircraft or GSE involved in an incident on the Secured Area/Air Operations Area

(AOA) that results in injury to a person or damage to an aircraft, Airport property, or another

vehicle shall:

(1) Immediately stop and remain at the scene of the incident.

(2) Render reasonable assistance, if capable, to any person injured in the incident.

(3) Report the incident immediately to Airport Communications by dialing 911 from an Airport

or cell phone, if possible. Any person causing or failing to report and/or reimburse the

Airport for injury, destruction, damage, or disturbance of Airport property, may be refused

the use of any facility and may lose all security badge and access privileges at the

discretion of the Director, until and unless a report and/or full reimbursement has been

made.

(4) Provide and surrender the following to any responding Airfield Safety Officer and/or San

Francisco Police Department Officer: name and address, Airport identification card,

State driver’s license, and any information such personnel need to complete a motor

vehicle accident report.

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(5) Within 48 hours of the incident, submit a complete report of the accident or incident to the

Director through Airport Operations. When a written report of an accident or incident is

required by the Federal Aviation Administration, a copy of such report may also be

submitted to Airport Operations to satisfy this requirement.

(B) Incursions or Deviations

Failure to obtain a clearance or follow instructions in entering or operating within the Movement

Area, including any safety area, may result in a taxiway deviation or runway incursion. The

classification of an incident or occurrence as a taxiway deviation or runway incursion is

determined by the Airport Traffic Control Tower. Any aircraft or GSE operator who causes a

taxiway deviation or runway incursion shall immediately surrender the operator’s Airport ID

badge and be escorted off of the airfield. The Airport shall confiscate the operator’s Airport ID

badge and shall fine the employer and/or operator as provided under Rule 14.

The confiscation of the operator’s Movement Area authorization shall be permanent unless the

Airport grants a request for reinstatement. Only the employer of the vehicle operator involved in

the incident may request reinstatement of Movement Area privileges. Such request shall be in

writing and provide a detailed explanation of the incident and the plan for re-training of the

operator. Upon receipt of such request and upon review of the Airport and/or Federal Aviation

Administration (FAA) incident reports, the Airport in its sole discretion may permit re-testing of the

operator and reinstatement of Movement Area privileges. In no event, however, will the Airport

permit AOA Movement Area authorization for any operator or personnel responsible for an

incursion or deviation involving, in the Airport’s sole discretion, reckless disregard for the safety of

the airfield.

Any owner, lessee, operator or other person having the control, or the right of control, of any

disabled aircraft or GSE on the AOA shall be responsible for its prompt removal and disposal,

including all parts of the disabled aircraft or GSE, subject, however, to any requirements or

direction by the National Transportation Safety Board, the Federal Aviation Administration, or the

Director that such removal or disposal be delayed pending an investigation of an accident or

incident. Any owner, lessee, operator or other person having control, or the right of control, of any

aircraft or GSE does, by use of the Airport, agree and consent, notwithstanding any provision in

any agreement, lease, permit or other instrument to the contrary, that the Director may take any

and all necessary action to effect the prompt removal or disposal of disabled aircraft that obstruct

any part of the Airport used for aircraft operations; that any costs incurred by or on behalf of the

Airport for any such removal or disposal of any aircraft shall be paid to the City; that any claim for

compensation against the City and County of San Francisco, the Airport Commission, and any of

their officers, agents or employees, for any and all loss or damage sustained to any such disabled

aircraft or GSE, or any part of such aircraft or GSE, by reason of any such removal or disposal, is

waived; and that the owner, lessee, operator or other person having control, or the right of control,

of such aircraft or GSE shall indemnify, hold harmless and defend the City and County of San

Francisco, the Airport Commission, and all of their officers, agents and employees, against any and

all liability for injury to or the death of any person, or for any injury to any property arising out of

such removal or disposal of said aircraft.

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RULE 6.0

FIRE AND SAFETY

All fire and fire-related safety provisions of these Rules and Regulations, including Hazardous Materials,

shall be in accordance with applicable sections of the Uniform and San Francisco Fire Codes, and/or the

National Fire Protection Association (NFPA) Codes and standards, and all applicable laws, rules, and

regulations as enforced by the Fire Marshal, San Francisco International Airport. Fire safety provisions

under this Rule 6.0 may also be enforced by Airport Operations or Airfield Safety Officers.

6.1 FIRE MARSHAL

It shall be the duty of the Airport Fire Marshal to enforce all applicable Rules of these Rules and

Regulations pertaining to fire protection, fire prevention and fire spread control.

All buildings, structures and premises shall be inspected periodically by the Airport Fire Marshal, or the

Fire Marshal's duly authorized representatives, to ensure compliance with these Rules and Regulations.

No change shall be made in the use or occupancy of any structure that would place the structure in a

different division of the same group or occupancy or in a different group of occupancies, unless such

structure is made to comply with the requirements of the Airport Building Regulations. Subject to the

approval of the fire code official, the use or occupancy of an existing structure shall be allowed to be

changed and the structure is allowed to be occupied for purposes in other groups without conforming to

all the requirements of the Airport Building Regulations for those groups, provided the new or proposed

use is less hazardous, based on life and fire risk, than the existing use.

6.2 HANDLING OF EXPLOSIVES and OTHER HAZARDOUS MATERIALS

Explosives not acceptable for transportation under applicable federal regulations are not permitted on the

Airport.

Hazardous Materials shall be stored, kept, handled, used, dispensed, or transported in conformance with

Environmental Law and the latest edition of the Airport Building Regulations and/or the Tenant

Improvement Guide (TIG), as may be applicable.

(A) All applicable regulations governing explosives which are acceptable for transportation must be

strictly adhered to. Any other material subject to federal or state regulations governing Hazardous

Materials must be handled in strict compliance with those regulations and any other more

restrictive regulations that the Director might deem necessary to impose. Any waiver of such

regulations or any part thereof by the Federal Aviation Administration (FAA) or by any other

competent authority shall not constitute or be construed to constitute a waiver of this rule by the

Director or an implied permission by the Director.

(B) Advance notice of at least twenty-four hours shall be given to the Director for any operation(s)

requiring the Director's permission pursuant to this rule.

packaged, marked, labeled and limited as required by regulations applying to transportation of

explosives and other dangerous articles and which do not create an undue hazard to life or

property at the Airport. All hauling of Hazardous Materials must be performed by a registered

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hazardous waste hauler. The Airport Fire Department shall provide the Director with information

relative to the hazards of any material subject to this Rule.

(D) All Airport tenants and contractors involved with handling Hazardous Materials must provide the

Airport with Standard Operating Procedures for the handling and disposal of Hazardous Materials

in compliance with Environmental Law, including an Emergency Response Plan, and maintain an

accurate and current inventory of all Hazardous Materials and readily accessible, on-site Safety

Data Sheets (SDS). The plan will include the name of the company used for removal of

Hazardous Materials and the names and 24-hour telephone numbers of tenant/contractor

personnel authorized to handle such removals. The plan will be updated annually and

resubmitted to [email protected].

(E) Tenants and contractors must properly collect, contain, sample, characterize, and dispose of any

Hazardous Materials generated as a result of tenants/contractors’ operations, and maintain chain of

custody documentation and disposal manifests. All Hazardous Materials shall be properly

managed, labeled, stored, and disposed as required by Environmental Law. Marked containers with

inconsistent product and unmarked containers are subject to seizure by the Airport with all costs for

characterization, handling, and disposal to be borne by the responsible tenant/contractor. Tenants

and contractors shall provide secondary containment for Hazardous Materials, which shall be

tested in accordance with appropriate regulatory requirements, and shall be reliable, adequately

sized, and routinely serviced. Hazardous Materials shall be stored in a manner that will prevent

contact with the outdoor elements. Tenants and contractors are responsible to dispose of

Hazardous Materials within the time period dictated by the appropriate regulatory agency.

(F) Buildings, rooms and spaces containing Hazardous Materials shall be identified by hazard

warning signs in accordance with the California Fire Code Hazardous Materials Inventory

Statement (HMIS). Where required by the fire code official, each application for a permit shall

include a Hazardous Materials Inventory Statement (HMIS) in accordance with the California Fire

Code.

6.3 FIRE EXTINGUISHERS AND EQUIPMENT

(A) Fire extinguisher equipment shall not be tampered with at any time, nor used for any purpose

other than firefighting or fire prevention.

(B) In accordance with their lease agreements, tenants shall maintain their own fire extinguishers, fire

protection equipment and special systems within their respective areas in accordance with the

San Francisco Amendments to the California Fire Code. The Fire Marshal and/or the Fire

Marshal’s designated staff shall routinely check tenant areas for compliance with the

maintenance of their equipment. In areas that are not the responsibility of the tenant, the Fire

Marshal shall make arrangements to maintain fire extinguishers. Airport Facilities and

Maintenance shall maintain other fire protection equipment not

covered under lease agreements.

6.4 FIRE PROTECTION SYSTEMS

(A) Airport fire protection systems and equipment shall not be tampered with at any time. No person

other than authorized employees of the City and County of San Francisco shall turn heaters in

public areas on and off, or operate any other Airport equipment, except tenants in their respective

areas.

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(B) Construction documents for fire protection systems shall be submitted for review and approval

prior to system installation in conformance with the Airport Building Regulations.

Fire protection systems shall be inspected, tested and maintained in accordance with the

applicable referenced CBC/CFC codes and NFPA standards. Records of all system inspections,

tests and maintenance required by the referenced standards shall be maintained on the premises

for a minimum of three years and shall be copied to the fire code official upon request.

systems and related equipment. Maintenance performed in accordance with this code is not

considered a modification and does not require a permit.

6.5 OPEN FLAMES

(A) No person shall start any open fire of any type on any part of the Airport without permission from

the Director and an open flame permit from the Office of the Airport Fire Marshal.

(B) No person shall operate an oxyacetylene torch, electric arc or similar flame or spark producing

device on any part of the Airport except in areas within leased premises specifically designated

for such use by the Director, unless a permit from the Airport Fire Marshal has first been

obtained. No permit shall be issued for operations within an aircraft hangar, any fuel storage

area, or upon any components or section of the hydrant fuel distribution systems, unless the work

is required for repair of such areas or hangars or fuel systems. Where such operation is required,

permission shall first be obtained from the Airport Fire Marshal and shall be subject to such

conditions as the Fire Marshal may impose.

6.6 REPORTING FIRES

Every person observing any unattended or uncontrolled fire on the Airport premises shall immediately

report it directly to Airport Communications at 911. No person shall make any regulation or order, written

or verbal that would require any person to take any unnecessary delaying action prior to reporting such

fire to the Fire Department. Fires extinguished by non-firefighting personnel shall not be removed or

disturbed until clearance is given by the San Francisco Fire Department.

6.7 INSPECTION AND CLEANING SCHEDULES

Commercial cooking equipment shall be installed, maintained and protected from fire in accordance with

the requirements of the Airport Building Regulations. National Fire Protection Association #96, "Standard

for the Installation of Equipment for the Removal of Smoke and Grease-Laden Vapors from Commercial

Cooking Equipment", has been adopted by reference in the Airport Building Regulations as the standard

for insuring proper installation, inspection, and maintenance procedures. The Airport Fire Marshal shall

be supplied a copy of all inspection and maintenance contractors for each commercial hood and duct

system being operated on the Airport upon request.

All Type 1 Suppression Systems shall be upgraded to UL 300 Systems by the second servicing of 2008

per Section 904.11 of the 2007 California Fire Code. As part of the UL300 system upgrade, a Type K fire

extinguisher is required.

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6.8 LITTER AND CLEANING OF ALLOTTED SPACE

Each tenant and contractor shall at all times maintain its allotted space in a neat, clean, and orderly

condition and shall comply with the following provisions:

(A) Keep allotted space free from all trash and debris irrespective of the source of such trash and

debris, and deposit and secure all trash and debris in appropriate receptacles (see Rule 8.1). For

purposes of this Rule 6.8, “allotted space” means all Airport property which such tenant or

contractor is permitted to use and is using for its operations, regardless of whether such use is on

an exclusive, shared, or common use basis.

(B) Flammable materials shall be stored only in approved, labeled containers and all floors within

allotted space shall be clean of fuel, oil and waste. The use of volatile solvents for cleaning floors

is prohibited. Approved metal receptacles with tight-fitting, self-closing covers shall be used for

the storage of oily waste rags and similar materials. The contents of these receptacles shall be

removed daily. Clothes lockers shall be constructed of metal or fire-resistant material.

(D) Plastic trash bags shall not be left unattended on any part of the AOA.

(E) The placement of any devices to feed any wild bird, mammal, reptile, fish amphibian or

invertebrate is prohibited.

(F) Placement of litter or refuse containers in the International Terminal Building where passengers

disembark from aircraft and/or the Federal Inspection System areas, including but not limited to

jet bridges, sterile corridors, or ramp areas, is prohibited unless written approval is received from

the Airport.

6.9 CONTROL OF CONTAMINANTS

No person shall allow lavatory fluid, coolant/anti-freeze, fuel, oil, hydraulic fluid, petroleum-based products,

battery acid, or any other Hazardous Materials to leak or spill onto the Secured Area/AOA surface. No fuel,

grease, oil, flammable liquids, or contaminants of any kind, including detergents used to wash aircraft or

other surfaces, shall be allowed to flow into or be placed in any sewer system or open water areas without a

separator or unless connected to an industrial waste system in which certain constituents such as heavy

metals in the waste system are restricted. Refer to Rule 8.9, for additional requirements for Hazardous

Material and hazardous waste management.

All contaminant spills must be reported to Airport Communications by dialing 911 immediately upon

discovery of a reportable quantity.

Air Carriers shall use all appropriate pollution prevention procedures and equipment including but not

limited to spill kits, storm drain intrusion dams and covers and vacuum recovery or spill scrubber vehicles

to protect the Airport’s storm, sanitary and industrial waste collection systems. Air Carriers shall maintain

current and readily accessible site and procedure specific Storm Water Pollution Prevention Plans

(SWPPP) that address Aircraft Deicing Fluid (ADF) usage and recovery. Air Carriers shall implement all

appropriate SWPPP Best Management Practices (BMP) including but

not limited to training, material

storage, usage, recovery and disposal and record keeping.

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6.10 AIRCRAFT PARTS CLEANING MATERIALS

Cleaning of aircraft parts and other equipment shall be done preferably with nonflammable cleaning agents.

When flammable combustibles must be used, only liquids having flash points in excess of 100 degrees F

shall be used and special precautions shall be taken to eliminate ignition sources in compliance with good

practice recommendations of the Uniform Fire Code, and the NFPA.

6.11 GASOLINE STORAGE FOR AUTOMOTIVE VEHICLES

Except in such instances where the storage of fuel and other flammable liquids has been approved

specifically by the Commission in writing, no more than ten (10) gallons of gasoline may be stored or kept

in approved portable safety containers above ground by any person, firm, company, or corporation. All

portable containers shall be stored in approved flammable liquid storage lockers when not in use. Gasoline

may also be stored or kept for gasoline supply in approved double walled underground tanks. No more

than 30,000 gallons of gasoline in aggregate shall be stored underground, and no tank shall have a

capacity greater than 10,000 gallons; provided that the Director may grant permission to store or keep

gasoline in excess of the above limitation in tanks having a capacity not greater than ten thousand five

hundred (10,500) gallons each, if, in the Director's judgment, the additional gasoline is deemed necessary,

but such gasoline shall be stored or kept only upon conditions and under such regulations as may be

required by the Airport Fire Marshal.

All portable filling tanks, underground storage tanks, installations, safety provisions, pumps, and other

necessary facilities shall be installed and operated in such a manner as to comply with the California Fire

Code, San Francisco Fire Code, and the NFPA. Prior to the installation of any underground or above

ground gasoline facilities, Airport tenants shall be required to acquire authorization by the Director based

on the recommendation of the Airport Fire Marshal. In addition, an appropriate permit, if required, must

be obtained from any other agency having jurisdiction.

6.12 ENGINE OPERATIONS WITHIN HANGARS

The starting or operating of aircraft engines inside any hangar is prohibited.

6.13 HEATING AND LIGHTING OF HANGARS

Lighting in hangars shall be restricted to electricity with automated dimming and shutoff features to

comply with Building Code. Heating in any hangar shall be by approved systems or devices only as listed

by the Underwriters Laboratories or other acceptable approved Laboratories.

6.14 PAINT, VARNISH AND LACQUER USE

For paint, varnish, or lacquer spraying operations, the arrangement, construction, ventilation, and

protection of spraying booths and the storing and handling of materials shall be in accordance with the

standards of the California Fire Code, and the NFPA.

6.15 TESTING OR OPERATION OF RADIO EQUIPMENT

Radio transmitters and similar equipment installed in aircraft shall not be tested or operated within a

hangar with dynamotors running unless all parts of the antenna system are at least one foot removed

from any other object. No aircraft shall be placed at any time so that any fabric-covered surface is within

one foot of an antenna system.

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6.16 FUEL STORAGE, DISTRIBUTION AND HANDLING

(A) Appropriate Fuel Permits

All individuals and entities that store, distribute or handle fuel shall obtain an appropriate permit

from the Office of the Airport Fire Marshal prior to storing, dispensing, distributing or handling fuel.

(B) Petroleum Companies

Petroleum companies that own equipment or facilities operated or located on the Airport

premises for the purpose of distributing aviation fuel shall possess a valid petroleum company

distributor permit issued by the Director.

Business and General Aviation Maintenance and Service Companies (fixed base operators)

may be authorized by the Director to act as dealer or agent for petroleum companies for the

purpose of effecting delivery of aviation fuel into aircraft provided that the petroleum company

supplying the aviation fuel possesses a valid petroleum company distributor permit, and that

such deliveries are confined to the areas designated in writing for said company by the Director.

(D) Single Fleet Operators

Single fleet operators who maintain a base of operations on the Airport for the servicing and

storage of their own aircraft may qualify for a permit to effect the delivery of aviation fuel to their

own aircraft provided their fleet of planes based on the Airport aggregate at least three in number

of 75,000 pounds in gross landing weight. A bona fide Single Fleet Operator Aviation Fuel Permit

may be obtained from the Director.

(E) Tenant Fueling Services

All tenants and contractors authorized to store, dispense, distribute or otherwise handle fuel (“fuel

agents”) shall comply with all training requirements set forth in Title 14 C.F.R. Part 139.321and all

FAA Advisory Circulars related to fueling, including FAA Advisory Circular 150/5320-4B. Each

fueling agent shall have a fueling supervisor who possesses a current certificate from an FAA-

approved fuel safety training program. A minimum of one resident fueling supervisor based at the

Airport is required for every 50 personnel who handle or dispense fuel. The fueling supervisor(s)

shall be responsible for training all personnel who distribute, dispense or otherwise handle fuel for

the tenant or contractor and shall ensure that all such training is documented as specified by the

Airport.

All employees who handle and dispense fuel shall successfully complete 14 CFR Part 139.321

and Airport-mandated training. The Airport fueling privilege is indicated by the fuel icon on Airport

badges and is required prior to handling or dispensing fuel. Recurrent training for all fuelers shall

be completed every 24 consecutive calendar months. The trainer’s certification and the training

records shall be made available to the Fire Department and Airport staff upon request.

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(F) Fire Extinguisher Training

All personnel who distribute, dispense or otherwise handle fuel shall receive hands-on instruction

on the proper use of hand-held fire extinguishers. All such training shall be performed by a

fueling supervisor who has successfully completed training required under Title 14 C.F.R. Part

139.321and FAA Advisory Circular 150/5320-4B, and shall receive fire extinguisher training from

an FAA-approved fuel fire safety course, the San Francisco Fire Department-Airport Bureau, or a

training program approved by the San Francisco Fire Department.

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RULE 7.0

AIRPORT SECURITY

7.1 GENERAL PROVISIONS

(A) Priority. Safety and security are the Airport’s first priorities. The requirements of this Rule 7 are

critical to the safe and secure operation of the Airport. All personnel working and doing business

on Airport property must comply with this Rule at all times and model the significance of safety

and security for co-workers, passengers, and members of the public.

(B) Definition of Restricted Area. For the purpose of this Rule 7 only, any areas identified as

Secured, Sterile, Restricted, SIDA, or Air Operations Area (AOA), whether within a building or

terminal or on the ramp or airfield area, shall be referred to collectively as the “Restricted Area.”

Additionally, any cargo buildings with direct access to the AOA or SIDA shall be referred to as a

“Restricted Area.”

requirements set forth in the Airport Security Program (ASP) issued by the Director under 49

C.F.R. 1542.

(D) Enforcement. Any person who violates this Rule 7, compromises Airport security, or creates or

engages or participates in any unsafe, unsecure, or hazardous condition or activity at the Airport

may have access privileges immediately revoked on a temporary or permanent basis at the sole

discretion of the Airport (see also Rule 7.3 and Rule 14.4). Any person or entity responsible in

whole or in part for any security violation shall also be responsible for any fine under Rule 14 and

any resulting cost, including but not limited to any fine imposed by a regulatory agency or

remediation of property damage or personal injury.

7.2 SECURITY BADGES

Any person who works or does business in a Restricted Area or in the pre-security areas of Terminal

Buildings on a permanent or temporary basis must hold a security badge issued by the Airport. Any

person holding an Airport-issued security badge does so as a privilege and not a right.

The Airport shall issue a security badge to an individual only upon the request of a designated authorized

signatory of an Airport tenant or contractor (an “Authorized Signatory”) responsible for verifying that such

individual is employed or authorized to perform duties or services on Airport property on behalf of the

Airport tenant or contractor. The employer or sponsor of the Authorized Signatory and/or Airport ID

badge holder shall remain responsible for the badge holder’s compliance with these Rules and

Regulations.

The Airport issues three types of security badges: (A) the Airport ID badge; (B) the Temporary or “T”

badge; and (C) the Museum or “M” badge.

(A) Airport ID Badge

Persons who work or do business in a Restricted Area or in the pre-security areas of Terminal

Buildings on a permanent or long-term (longer than 30 days) basis must have an Airport-issued

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identification in the form of an Airport ID badge. An individual holding an Airport ID badge may

also be referred to as “badged personnel.”

(1) Attainment: An applicant for an Airport ID badge must pass all required Airport training

course(s). Cheating, use of any electronic device or outside materials during any

training course, or failure to follow the proctor’s directions shall result in the immediate

and permanent rejection of the badge application or revocation of an existing badge (for

badge holders renewing a badge).

(2) Expiration: The Airport ID badge is issued for a maximum of two (2) years, and must be

renewed prior to expiration.

(3) Return: Upon a change in an individual Airport ID badge holder’s employment status,

the sponsoring employer is responsible for (a) immediately requesting Airport

deactivation of the Airport ID badge and (b) returning the Airport ID badge. Failure to

return an Airport ID badge will result in a lost badge fee and any applicable fines in

accordance with Rule 14, which shall be charged to the employer. For employees on

long-term leave (more than 30 days), employers must comply with Rule 7.3(H) below.

An individual badge holder must return the individual’s Airport ID badge to the sponsoring

employer within three business days of a change in employment status. Failure to do so

will render that individual ineligible for a period of two years of the employment

termination or separation date. An Airport ID badge applicant may cure such ineligibility

by returning the previously-issued badge to the Airport Security Access Office prior to the

badge expiration date.

(4) Icons: The Airport ID badge holder may apply for badge icons indicating special

privileges and responsibilities, such as Movement Area access, Escort privileges, and

Customs (Federal Inspection Area) access. Additional qualifications and examinations

may be required for these designations. Failure to comply with an icon safety and

security requirement may result in the removal of icon privileges from the Airport ID

badge holder or the suspension or revocation of the Airport ID badge. Special

responsibilities for Escort privileges are provided at 7.3(C), below.

(B) “T” Badge

Persons who work or do business on in a Restricted Area on a temporary basis (30 days or

fewer) must have an Airport-issued Temporary or “T” badge.

(1) Attainment: An applicant for a “T” badge must submit to security vetting prior to

obtaining access to any Restricted Area.

The “T” badge identifies an individual who is accessing the Restricted Area under escort

(see subsection (3) below) for work or to conduct business and how frequently that

person is accessing the Restricted Area. “T” badges may not be used to escort

individuals for non-business purposes (such as family members, children, and friends)

without prior approval from an Airport Security Coordinator (ASC).

There are two types of “T” badges: (a) Standard and (b) Limited Duration.

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(a) Standard “T” badges are valid for a minimum of 24 hours and a maximum of 30 days.

(b) Limited Duration “T” badges are valid for less than 24 hours and must be returned no

later than 24 hours from the time of issuance.

(2) Frequency/Duration: The Airport will issue any one individual a “T” badge on not more

than four (4) occasions within the previous 12-months from any request. Any request for

an exception to this limit will be reviewed on a case-by-case basis by an ASC. Access

that is provided under escort by an Airfield Safety Officer (ASO), Airport Duty Manager

(ADM), or uniformed San Francisco Police Department-Airport Bureau (SFPD-AB)

personnel does not require the use of a “T” badge and does not count toward the four

occasions in the previous 12-month limit.

(3) Limited Access/Escort Required: An individual holding a “T” badge may access a

Restricted Area of the Airport (a) only under the escort of an Airport ID badge holder who

has been granted escort authority as indicated by the word “ESCORT” on their Airport ID

badge and (b) only through a Passenger or Employee Security Screening Checkpoint,

Vehicle Checkpoint, or a guarded exit lane if no Security Screening Checkpoint lanes

accessing a terminal are staffed. Accessing Restricted Areas of the Airport from a public

area through a bypass door is strictly prohibited unless under escort of an ADM, ASO,

TSA K-9 Handlers and Training Coordinators, or other AOA Badged Law Enforcement

Officer with escort privileges.

NOTE: More details on the “T” badge program are available on the Airport’s website at

https://sfoconnect.com/badging-security

The Museum or “M” badge is issued for the purpose of viewing SFO Museum Exhibits located in

Sterile Areas. The Airport will issue “M” badges to individuals only upon security vetting. “M”

badge holders are permitted unescorted access to Sterile Areas of the Airport for no longer than

24 hours. “M” badge holders may enter Sterile Areas only through Passenger Security Screening

Checkpoints.

7.3 AIRPORT ID BADGE HOLDER AND EMPLOYER SECURITY RESPONSIBILITIES / ACCESS

CONTROL PROCEDURES

All badged personnel have an affirmative duty to maintain a secure Airport. Airport tenants and

contractors are responsible for ensuring that their employees, suppliers, contractors, subcontractors, and

all other businesses and entities providing services on Airport property comply with Rule 7 of these Rules

and Regulations.

Violation of the Airport access control procedures below may result in the assessment of fines under Rule

14, and/or fines under the terms of a lease and/or permit, and/or temporary or permanent revocation of an

Airport ID badge at the sole discretion of the Airport (see Rule 7.1(D) and Rule 14.4). Administrative fines

for violation of Rule 7 of these Rules and Regulations shall be payable to the Airport by the sponsoring

tenant or contractor.

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(A) Badge Display and Use

Personnel must display their Airport ID badge on the outermost garment, at or above the waist, at

all times.

An individual employee’s Airport ID badge may not be given to another, or used by another, to

work and/or gain entry to a Restricted Area.

(B) Security Screening

Every person entering a Restricted Area is subject to security screening at any time.

When traveling for any purpose, an Airport ID badge holder (i) must present themselves as a

passenger through a Passenger Screening Checkpoint with the passenger’s luggage/accessible

property; (ii) is prohibited from using an Airport ID badge to bypass Passenger Screening

Checkpoints; and (iii) must remain in the Sterile Area after being screened. An Airport ID badge

holder who exits a Sterile Area after being screened must be re-screened prior to traveling.

All persons entering a Restricted Area are subject to security screening at any time and must

cooperate with any TSA or law enforcement search/pat down. Badged personnel are strictly

prohibited from circumventing or avoiding security screening under any circumstance that

security screening is required, such as at a vehicle checkpoint, for purposes of bringing prohibited

items into a Restricted Area, when travelling, or when the TSA, Airport staff, Airport contractors,

or law enforcement are conducting inspections.

Any badged individual who does not submit to a search/pat down in a Restricted Area is subject

to citation, immediate suspension of the individual’s Airport ID badge, and removal from the

Restricted Area. Unidentified or unauthorized personnel in the Restricted Area may be detained

and/or removed by the Director or a duly-authorized representative. The Director or a duly-

authorized representative may remove unidentified or unauthorized vehicles in the Restricted

Area at the owner’s expense.

Airport ID badge holders and tenant/contractor employers must control access to the Restricted

Area through careful use of any means of access, whether by door, vehicle checkpoint, or other.

Specifically, badged personnel and tenants/contractors must control access to any Restricted

Area as follows:

(1) Piggybacking/Tailgating: An individual may not follow, or allow another to follow or

access in any way through any direct access point to a Restricted Area, such as through

a card/biometric reader-operated door or turnstile, unless specifically authorized by the

Airport. Any badged personnel who gains or allows another person unauthorized access

into a Restricted Area by piggybacking or tailgating may be subject to suspension or

permanent revocation of the Airport ID badge.

(2) Escort: An Airport ID badge holder with the ESCORT icon displayed on such badge

may escort persons in a Restricted Area in compliance with the following escort

responsibilities:

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(a) Each person under escort must hold a “T” badge;

(b) Assure that each person under escort accesses the Restricted Area only through a

secure checkpoint as provided under Rule 7.2(B)(3) above (access by a “T” badge

holder through a direct access point, such as a security-controlled door or turnstile, is

prohibited);

(d) Keep any persons under escort within line of sight and voice control at all times; and

(e) If handing off an escorted person to another Airport ID badge holder within a

Restricted Area, confirm that the receiving badge holder has the ESCORT icon.

Waiver of any of the above requirements may be granted only by express permission of

an ASC.

The escort’s signatory shall be responsible for any failure to comply with the escort

requirements and any damage, injury, or violation caused by an escorted “T” badge

holder in a Restricted Area.

(3) Keys, Locks, and Uniforms:

(a) Under no circumstance may an individual’s Airport-issued security key be given to or

used by another individual to gain entry through an Airport access-controlled door

unless expressly authorized by the Airport.

(b) Tenant security doors leading from leased tenant space to a Restricted Area shall be

keyed to either the Airport Master keying system, tenant’s locking system, or cipher

lock system.

shall: ensure all cipher locks are properly maintained and operational at all times;

conduct audits of cipher lock operability at least once per month; change cipher code

locks in conformance with the Airport’s schedule at least once per year; ensure that

all access points providing direct access to Restricted Areas are closed and secured

when not in use; immediately report to the Airport’s Security Operations Center any

cipher lock that is not functioning properly or any cipher lock code change.

(d) Under no circumstance may an individual give or loan any uniform item to another

individual. Airport employees and employers shall ensure that all uniform items are

properly secured when not being worn to avoid unauthorized individuals from

obtaining them. (ASB 21-03)

(4) Secure Doors and Gates:

(a) Badged personnel must ensure security access doors and gates are closed and

secured after entry, and without allowing another person to follow.

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(b) Security doors and gates shall be kept locked as required by the Airport Security

Program.

areas.

(d) Before leaving the vicinity of an open Baggage Belt Roll Door, the attending badged

personnel shall take deliberate action to ensure the door is properly closed and

secured. Under no circumstance should the attending individual leave the immediate

vicinity of the Baggage Belt Roll Door until it is properly closed and secured.

(5) Report False Alarm: Badged personnel are required to immediately report any self-

activation of a door alarm to the Security Operations Center at (650) 821-3915.

(6) Damage: Under no circumstances may an individual engage in defacing, damaging,

hacking, or interacting with any Airport Security System in any way that limits operation of

such systems.

(7) Unauthorized Access: Badged personnel must report any unauthorized person(s) in a

Restricted Area and any potential security violations to the Airport’s Communications

Center by dialing 911.

(8) Access Point Malfunction: If any facility on Airport property has an access point that is

not functioning properly, such as a cargo facility roll up door, a pedestrian door secured

by the access control system, or any other type of access point that, if unsecured, would

allow for unauthorized access, the tenant or contractor must promptly take the following

actions (ASB 20-07):

 Notify the Security Operations Center (SOC) immediately at (650) 821-3915.

 If a temporary barricade will be used until the access point can be restored to normal

operation, the temporary barricade must be inspected and approved by the SOC.

 A guard with Airport ID Badge must be posted 24/7 at the location to prevent

unauthorized access until the situation is resolved and the SOC approves

reassignment of the guard.

 Every repair or adjustment must be inspected and approved by the SOC.

(D) Restricted Area Duty to Challenge

Badged personnel must conscientiously observe the presence of an Airport ID badge on other

employees. Every Airport ID badge holder must ensure the following:

(1) Badge is valid for area of use;

(2) Badge has not expired;

(3) Photograph on badge matches person holding badge; and

(4) As to any individual who fails to produce an Airport ID badge, appears suspicious, or is

not under proper escort, badged personnel shall provide a detai

led description to the

Airport Communication Center by dialing 911. While badged personnel should not

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attempt to physically restrain the individual, they must make every effort to keep such

individual under visual observation until security/law enforcement personnel arrive.

(E) Drug and Alcohol Prohibition

(1) Prohibited Substances: No Airport ID badge holder may transport into the Restricted

Area any alcohol or any drug identified by the United States Drug Enforcement Agency

(DEA) as a “Schedule I” drug, nor may any individual with an Airport ID badge ingest

alcohol or a Schedule I drug eight or fewer hours before work or while at work, including

breaks. Schedule I drugs are: heroin, LSD, marijuana, ecstasy, methaqualone, and

peyote. See https://www.dea.gov/druginfo/ds.shtml.

(2) Prescription Drugs: No Airport ID badge holder may transport into any Restricted Area

any of the following substances unless the individual has a prescription: Any drug

identified by the DEA as a Schedule II, III, IV, or V drug. Individuals with a current

prescription for Schedule II-V drugs must have in their possession the medication in the

original prescription bottle, with a legible label showing the name of the individual.

(3) Working under the Influence: No Airport ID badge holder may enter or remain in a

Restricted Area if the individual is in any way impaired as a result of ingesting substances

referenced in this Rule 7.3, including prescription drugs.

(F) Use of Armed Guards, Armored Vehicles, Armed Courier Services

Tenants or contractors using armed guards and/or armored courier services to, for example,

transport currency or high value items or to service automated teller machines, must assure that

that its service provider comply as follows:

(1) Badge Required: All armed security guards/couriers accessing any area of the Airport –

public (non-Restricted) or Restricted – must be in uniform and in possession of an Airport

ID badge or hold a “T” badge under proper escort.

All armed security guards/couriers

accessing Restricted Areas shall enter unarmed, unless under escort of the SFPD-AB at

all times. (ASB 21-06)

(2) Vehicle access: Armored vehicles entering a Restricted Area for the purpose of picking

up or dropping off freight planeside shall enter only through a Vehicle Screening

Checkpoint. All drivers must have a non-movement area driving icon displayed on their

badge and must follow all non-movement area driving rules. Prior to accessing the

Restricted Area, armed vehicle drivers must complete the Armored/Courier Vehicle

Information Sheet form (and provide it to the Police Services Aide at the Vehicle

Screening Checkpoint: https://www.sfoconnect.com/forms-documents/asb-2017-20-

armed-guards-armored-vehicles-courier-services-airport. A point of contact with a mobile

phone must be in the vehicle at all times while on the AOA.

(3) Parking: All armored vehicles requiring access to any public (non-Restricted) or

Restricted Areas of the Airport Terminal Buildings must park on the Arrivals Level only.

For the International Terminal, vehicles must be parked on either end of the terminal

roadway and in the Domestic Terminal, vehicles may be parked anywhere on the Arrivals

Area curb. Drivers are prohibited from double parking and/or obstructing active

passenger loading or offloading. Alternatively, drivers may park in courtyards.

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(G) Security Testing

Prior to commencing with any internal testing, air carriers must notify the Airport Security

Operations Center (“SOC”) at (650) 821-3915. Notice must be given at least two (2) hours prior

to the testing. The SOC must be advised of the date and time of the testing period, the location

where the testing will take place, the type of test (badge challenge, tailgate, etc.), and when the

testing has been completed.

(H) Securing Badges of Individuals on Long Term Leave

Every badged individual who goes on a leave of absence for 30 consecutive days or more shall

surrender the individual’s Airport ID badge and keys to the individual’s Authorized Signatory. This

requirement applies to every type of leave, including but not limited to medical leave, workers’

compensation leave, leave under the Family Medical Leave Act, military leave, jury duty,

compensatory time off, and vacation.

(1) Duty of Authorized Signatories: Authorized signatories shall collect all Airport ID

badges and keys before badged individuals commence extended leaves of absence.

Airport ID badges and keys shall be returned to the Security Access Office (“SAO”) within

three calendar days of leave commencement. Authorized Signatories shall also submit

an Employee Extended Leave form to the SAO, which is available on SFOConnect.

(2) Leaves of Uncertain Duration: Where a badged individual commences a leave of fewer

than 30 consecutive calendar days and the leave is extended beyond 30 consecutive

calendar days, the Authorized Signatory shall notify the SAO by the 30th day that a leave

has been extended and shall complete the Badge holder Extended Leave form within

three calendar days. The SAO shall immediately deactivate security access, and the

Authorized Signatory shall return City property to the SAO within three calendar days of

such notification.

(3) Re-entry Following Extended Leave: When an individual returns to work from an

extended leave, the Authorized Signatory shall contact the SAO to reactivate the

individual’s Airport ID badge and advise when the individual will retrieve the badge and

keys (if applicable). In the event a badge has expired while an individual is on leave, or

in cases where the leave exceeds 180 days, the affected employee must successfully

complete (a) a criminal history records check, (b) a security threat assessment

administered by the Transportation Security Agency, and (c) the computer-based security

access training administered by the SAO.

Every non-City employee who fails to surrender the employee’s Airport ID badge and any

keys upon request will be subject to immediate and permanent badge revocation.

7.4 TRANSPORTING ITEMS INTO THE RESTRICTED AREA

(A) TSA Prohibited Items

Except as provided under TSA Regulations and this Rule 7.4, no person may transport a

Prohibited Item into the Restricted Area. “Prohibited Items” are defined under 49 CFR 1540.111

and more specifically in the TSA website: https://www.tsa.gov/travel/security-

screening/whatcanibring/all.

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TSA shall provide the proper materials collection system to ensure that all materials, including

those prohibited are properly sorted and delivered to the designated Materials Recovery Area.

Any badged personnel who discovers or comes into possession of a Prohibited Item, loose

ammunition, or other potentially dangerous item during the check-in process or from a passenger,

must immediately contact SFPD-AB at (650) 876-2424 to have an officer respond for proper

confiscation and/or disposal. Such items shall not be disposed of in a trash receptacle or hazmat

container.

(B) Procedures to Transport Prohibited Items into the Restricted Area

All Airport ID badge holders, tenants, or contractors requiring Prohibited Items, including but not

limited to knives, tools, and/or or heavy equipment to perform their job duties or for their business

operations in a Restricted Area are required to comply with the following procedures.

(1) Food and Beverage Inventory Items:

All Food and Beverage concessions shall follow these procedures when adding to or

replacing their prohibited item inventories. The concessions manager shall contact

Aviation Security (650-821-3915) to coordinate prohibited item access into the Restricted

Area.

(a) Aviation Security shall inspect the Prohibited Item(s) and then transport them to the

Restricted Area business establishment. Prohibited Item(s) should be transported in

a manner in which they are concealed from public view.

(b) The concession tenant manager or designated representative shall proceed through

the Passenger Screening Checkpoint, then meet the Aviation Security staff member

at the business establishment to re-gain possession of the Prohibited Item(s).

Aviation Security how Prohibited Items are secured during operational and non-

operational hours.

(d) All tenants and contractors shall be responsible for proper safeguarding and

storage of Prohibited Items and tools during operational and non-operational

hours.

(e) Food and Beverage concessions may provide customers with only Airport-

approved round-blade butter knives. Prior to providing a round-bladed metal

butter knife for passenger use, the concession tenant must submit a letter

requesting Airport approval of the implement with a sample round-bladed knife

intended for use at its location. The request must be directed to the Airport’s

Aviation Security Department (AVSEC). Upon review, AVSEC will issue a written

approval or rejection of the specific butter knife. Any subsequent proposed

change by a concession tenant of its round-bladed butter knife shall be subject to

the same approval process.

(f) All concession tenants shall audit Prohibited Item inventories in conformance with

the most current version of the Restricted Airport Security Bulletin (ASB) titled

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“Sterile Area Prohibited Items Requirements.” Those with a need to know may

obtain a copy of this Restricted ASB from AVSEC.

(2) Inspection of Merchandise and Consumables:

The following applies only to merchandise or consumables intended for a Sterile Area

(passenger terminals):

Any merchandise or consumables intended for sale, consumption, and/or use in a

Restricted Area – whether to be purchased or obtained from a concession tenant, an

airline club or lounge, or at a special event – must be inspected by Airport-specified

contract security personnel or by TSA at an employee or passenger screening

checkpoint. Using employee bypass doors to transport merchandise or consumables

into a Restricted Area is prohibited.

Inspections shall confirm that no commercially packaged boxes, cartons, containers,

racks, or packages show signs of tampering or altering and do not include any items that

are prohibited under TSA regulations. Inspections may include the person and

belongings of any personnel transporting merchandise or consumables into a Restricted

Area.

Only Airport ID badged personnel may transport merchandise or consumables into a

Restricted Area and only through a screening checkpoint. An Airport ID badge holder

may escort “T”-badged delivery personnel only if the Airport ID badge holder has escort

authority.

Badged personnel shall cooperate with safety and security test inspections. Inspectors

performing these tests may ask vendors to place prohibited items in their deliveries for

testing purposes. Vendors shall comply with this request. Any badged individual who

refuses to assist with ongoing security testing in Restricted Areas of the Airport may be

subject to citation and suspension of the individual’s Airport ID badge.

(3) Tools (Temporary Non-Inventory):

(a) Requester shall provide notification to the Airport Duty Manager (ADM) at

(650) 821-5222. The ADM shall notify the TSA Coordination Center at

(650) 266-1966 when the use of an exit lane is required. If the ADM is

unavailable, an Airport Representative can assist.

(b) Upon arrival at the Passenger Screening Checkpoint, the requester shall tender

the tools to the ADM. The individual(s) shall then be processed (screened)

through the security checkpoint. The ADM will inspect the tools to confirm they

are work-related.

requester in the Restricted Area. If the prohibited item(s) is/are too heavy, the

ADM will escort requesters and their approved tools into the Restricted Area

through a by-pass door.

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(d) If the requester possesses a “T” badge, escort custody of this individual shall be

transferred to a company sponsor and Airport ID badge holder with Escort

privileges for continuation of proper escort.

(e) The Airport ID badged personnel with “Escort” privileges shall ensure escort

responsibility for their “T” badged workers’ possession of tools at all times when in

the Restricted Area.

(4) Transport of Heavy/Oversized Prohibited Items:

(a) Requester shall provide notification to the Airport Duty Manager (ADM) at (650)

821-5222. The ADM shall notify the TSA Coordination Center at (650) 266-1966.

If the ADM is unavailable, an Airport Representative will assist.

(b) Only those heavy/oversized items necessary for a particular job are allowed into

the Restricted Area and will be transported through a vehicle checkpoint, the

passenger screening exit lane, or another secure access point escorted by

authorized personnel.

(d) If applicable, the requester will meet the ADM at the appropriate passenger

security screening checkpoint exit lane.

(e) At the exit lane, requesters shall tender their items to the TSA for inspection.

Requesters shall then be processed through the checkpoint.

(f) The tenant/contractor sponsor is responsible for providing the appropriate Airport

security badge to the requester as required.

(g) Except as permitted by the Airport, use of bypass doors to transport heavy or

oversized prohibited items is strictly prohibited.

7.5 VIDEO MONITORING AND RECORDING DEVICES / ACCESS TO AIRPORT CLOSED

CIRCUIT TELEVISION (CCTV) SYSTEM

(A) Installation or Removal of Video Monitoring and Other Recording Devices

No video monitoring or other recording devices may be installed or removed by any Airport tenant

or contractor in or around the Airport premises without prior written authorization from the Aviation

Security unit. To obtain authorization for CCTV camera installation or removal, tenants and

contractors must submit an application, specifying the following:

 Field-of View (FOV) screenshots

 Video monitoring/recording device model and specifications

 Recording system and retention time

 Camera layout drawing

 Security infrastructure and plan to prevent unauthorized access

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The use of Pan-Tilt-Zoom (PTZ) security cameras by tenants and contractors in any Restricted

area is strictly prohibited and no video monitoring and/or recording device may be installed or

focused in a manner that depicts/records security checkpoints, or doors that provide access to

any area on Airport premises that, in the sole and exclusive discretion of the Director or the

Director’s designee, is deemed to present a potential risk to Airport security. All subsequent

changes or modifications to tenant and contractor video monitoring and/or recording device use

must be submitted to Aviation Security in writing and approved prior to executing modifications.

(B) Remote Viewing and Authorization Access

No video monitoring and/or recording device data may be streamed or otherwise transmitted on a

wireless network unless the wireless network is equipped with WPA2 security. Real-time access

to all footage must be available to the Aviation Security unit at all times. No tenant or contractor

shall release any video monitoring and/or recording device footage from cameras/devices without

prior written authorization from the Aviation Security unit and, if deemed appropriate, the TSA.

Remote access to video monitoring and/or recording devices in secure areas will not be permitted

unless explicitly authorized by the Director.

All forms of video footage, whether real-time or stored, must be password protected. Passwords

must comply with the Airport’s Password policy.

All tenants and contractors shall provide Aviation Security with an inventory of existing video

monitoring and/or recording devices and security plans, including all of the following:

 Device manufacturer, model and specifications

 Field-of-view

 Data retention time

 Placement of video monitoring and/or recording devices

 Remote access usage

 Written security plan detailing how unauthorized access will be prevented

(D) Airport Closed-Circuit Television (CCTV) Access Policy

The Airport owns and operates the CCTV system. This system contains information that is

confidential, which may be sensitive secure, affect personal privacy, or both. A tenant or

contractor may access Airport CCTV feeds only through Airport equipment upon request to

Airport Aviation Security (AVSEC). If access is granted, the tenant or contractor shall designate

individual employees to view CCTV feeds for the performance of official job duties, on a need-to-

know basis only. Any such individual must hold an Airport ID badge and execute a Non-

Disclosure Acknowledgement as a condition of authorized access. (ASB 20-02, ASB 20-06)

7.6 OTHER RESTRICTED AREAS

(A) Clear Zone. The Director or a duly-authorized representative, at the owner’s expense, may

remove unidentified or unauthorized vehicles parked in posted “

no parking” zones within 10’

along the Restricted Area/AOA perimeter fence, which has been designated as the “Clear Zone”.

The “Clear Zone” shall remain free of vehicles, stored materials or unattended equipment. Stored

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materials or unattended equipment may also be removed and/or disposed of at the owner’s

expense.

(B) Water Perimeter Zone. Entry into the San Francisco International Airport Water Perimeter

Security Zone (WPSZ) is prohibited. No person, vessel, or boat shall enter the WPSZ without the

express permission of the United States Coast Guard Captain of the Port and Director or duly-

authorized representative.

tunnel holds an Airport ID badge or is holding a “T” badge under escort with an Airport ID badge

holder with escort authority.

(D) Roof Doors. Access to any terminal building rooftop is restricted. Before accessing a rooftop,

the individual must notify Airport Communications at (650) 876-2424. Additionally, the individual

must either (1) be authorized by permission of Airport Aviation Security (AVSEC) (for doors with

an access control reader) or (2) be escorted by a Duty Manager (for doors controlled by metal

key). For AVSEC permission to use a roof door access control reader, the tenant/contractor must

submit a completed request form (https://sfoconnect.com/sites/default/files/legacy/access-level-

request.pdf), by electronic mail to [email protected].

7.7 PROHIBITIONS

No person or entity may:

(A) Tamper or interfere with, compromise, modify, or attempt to circumvent any security system,

measure, or procedure implemented under the Airport’s ASP and TSA Regulations under 49

C.F.R. § 1500, et seq.;

(B) Enter, or be present within, a Restricted Area without complying with the systems, measures, or

procedures being applied to control access as defined in the Airport’s ASP and TSA Regulations

under 49 C.F.R. § 1500, et seq.;

authorizes the access, presence, or movement of persons or vehicles in a Restricted Area in any

unauthorized manner, including but not limited to entering a Restricted Area when not scheduled

to work and/or for purposes unrelated to job duties; or

(D) Duplicate or make alterations to any Airport-issued access medium, including but not limited to,

an Airport ID badge.

7.8 QUALITY STANDARDS PROGRAM

The Airport Commission adopted the Quality Standards Program (“QSP”) to enhance safety and security

at SFO. The purpose of the policy is to ensure that the service providers offer the highest level of quality

service to the Airport community, and to enforce the minimum standards for safety, health, hiring, training,

wages and benefits, and equipment standards for the airline ser

vice provider employees.

The QSP applies to any firm, including airline and third-party vendor (collectively, “covered employer”),

which employs personnel involved in performing services which directly impact safety and/or security at

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the Airport. Any covered employer must, as a condition to its operating on the Airport, comply with the

QSP, as the same may be amended from time to time at the sole discretion of the Airport Commission.

All tenants are required to comply with all other Airport operating requirements, including those in their

respective leases and permits, Airport Rules and Regulations, and Airport Directives.

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RULE 8.0

AIRPORT ENVIRONMENTAL STANDARDS

All businesses operating at San Francisco International Airport must operate in an environmentally

responsible manner by conserving resources (e.g., electricity, natural gas, water, equipment, fuel,

supplies), reducing operational emissions, preventing pollution, purchasing and using “green” products

and supplies, and recycling and composting materials to the maximum extent practicable. This Rule 8.0

establishes the minimum environmental standards that tenants and contractors must achieve, in addition

to complying with Environmental Law. Failure to comply with the provisions of Rule 8.0 may result in

administrative fines under Rule 14.

8.1. AIR QUALITY

(A) General. Tenants shall not cause emissions to the air in violation of Bay Area Air Quality

Management District and California Air Resources Board rules, the Airport’s Title V Permit, or

Environmental Law.

(B) Clean Fuel Vehicles. Under its Clean Vehicle Policy, the Airport strongly encourages the

replacement of gasoline and diesel vehicles with clean air vehicles powered by alternative fuels

like electricity and renewable compressed natural gas (RCNG) (see

https://www.flysfo.com/sites/default/files/default/download/about/news/pressres/fact-

sheet/pdf/CleanVehiclePolicy.pdf). The Airport also strongly encourages all vehicle

owners/operators to exceed regulations set by the California Air Resources Board.

their employees to use commute alternatives, including scheduled transportation, vanpools,

carpools, and bicycles, in compliance with the Bay Area Commuter Benefits Program (Bay Area

Air Quality Management District Regulation 14, Rule 1) and Rule 10.0 of these Rules and

Regulations.

8.2. FOOD SERVICE REQUIREMENTS

The Airport has adopted food service requirements to advance its zero-waste goals. Whenever possible,

tenants should use reusable food service ware. Where tenants cannot use reusable food service ware,

tenants must provide food and beverage products packaged in compostable or recyclable material. In

providing or selling food and beverage on Airport property (except on-aircraft operations, where it is also

strongly encouraged), tenants must comply with the following requirements and guidelines.

(A) Definitions

The following terms in bold font shall for the purpose of this Rule 8.2 have the meaning indicated

following the colon (:).

Aseptic Paper Packaging: Shelf-safe packaging that typically contains layers of paper, plastic, and

aluminum, including TetraPak.

Beverages: Consumable drinks in a sealed box, bag, can, carton, bottle, or other container of any size.

Beverages include, but are not limited to, alcohol, coffee, energy drinks, milk, soy milk, nut milk, juice,

soda, soft drinks, sports drinks, tea, yogurt drinks, boba, water, carbonated water, and flavored water.

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Carry-out Bags: Bags provided to customers at the check stand, cash register, point of sale, or other

point of departure for the purpose of transporting food or merchandise away from the establishment.

Fluorinated Chemical-Free: Contains less than or equal to 100 parts per million (as measured in total

organic fluorine) of a class of fluorinated organic compounds containing at least one fully fluorinated

carbon atom, also known as perfluoroalkyl and polyfluoroalkyl substances (PFAS). Biodegradable

Product Institute (BPI) Certification confirms that an item or material is Fluorinated Chemical-Free.

Natural Fiber: A plant-based, non-synthetic fiber that contains no old growth fiber, including but not

limited to paper, wood, bamboo, sugarcane, corn, wheat stalk/stem, hay. Natural Fiber does not contain

plastic of any kind, including petroleum-based (PET) or compostable plastics (PLA).

Prepackaged Food: Foods that are not made to order for the consumer. These may be prepared and

packaged off-site or onsite at the Airport. Prepackaged food does not include shelf-stable, non-perishable

food and snacks that do not have to be cooked or refrigerated to eat safely (e.g., chips, cookies, crackers,

energy bars, granola bars, candies and candy bars, gum, canned foods, herbs and spices, condiments,

juices, and other similar items).

Retail Tenants: Commercial establishments at the Airport that sell perishable or nonperishable goods –

including, but not limited to, clothing, “grab and go” food, and personal items – directly to the customer.

Retail Tenants do not include public eating establishments or airline lounges.

Reusable Bag: A bag that is made of natural or synthetic fabric with a minimum standard weight of at

least 80 grams per square meter, is sewn, and is specifically designed and manufactured for a minimum

of 125 uses. Reusable bags do not include bags made of plastic or plastic film.

Single-Use Food Service Ware: All containers, bowls, plates, trays, cups, detached container lids, food

contact paper (e.g., wraps, bags, tray liners, etc.), and other like items that are designed for single-use.

Single-Use Food Service Ware Accessories: Items designed for one-time use that are usually provided

alongside Single-Use Food Service Ware, including but not limited to bags, napkins, detached beverage

cup lids, cup sleeves, cup carriers, food or beverage trays, condiment cups, chopsticks, straws, stirrers,

splash sticks, cocktail sticks, toothpicks, and the packaging for these items.

(AOB 23-03)

(B) Beverages.

The provision or sale of Beverages in plastic or Aseptic Paper Packaging is

prohibited. A list of approved water bottles may be found at https://sfoconnect.com/zero-waste-

concessions. (AOB 21-01)

consumers foods made-to-order shall be Fluorinated Chemical Free and made of Natural Fiber or

Biodegradable Product Institute (BPI)-Certified Natural Fiber-based material. Prepackaged Food

may be packaged in BPI-Certified compostable plastic packaging. Plastic wrap of any kind may

not be used to wrap or package any food sold.

(D) Single-Use Food Service Ware Accessory Requirements. Tenants may only provide

consumers with Single-Use Food Service Ware Accessories that are Fluorinated Chemical Free

and made of Natural Fiber or BPI-Certified Natural Fiber-based material. Understanding that

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individuals may require plastic straws for medical reasons, tenants may provide single-use plastic

straws to individuals who specifically request them. Detached beverage cup lids may be BPI-

Certified compostable plastic.

(E) Single-Use Food Service Ware Accessory Distribution Requirements. Tenants must comply

with the following Single-Use Food Service Ware Accessories distribution requirements, except

Airline lounges are not required to comply with subsection (3), Self-Service Requirements, below.

(1) Offer or Request. Tenants may offer to walk-through consumers only the Single-Use

Food Service Ware Accessories necessary for the consumer to consume ready-to-eat-

food, or to prevent spills of or safely transport ready-to-eat-food. Tenants may also

provide Single-Use Food Service Ware Accessories upon specific request.

(2) Bundling of Accessories Prohibited. Single-Use Food Service Ware Accessories

must be provided to the consumer individually, one at a time. Accessories and/or

condiments may not be bundled or packaged in a manner that prohibits tenants from

offering or the consumer from receiving only the item(s) necessary or requested.

(3) Self-Service Requirements. Single-Use Food Service Ware Accessories may not be

made available in a self-service area or dispenser, unless dispensed using a refillable

dispenser that dispenses only one accessory at a time.

(F) Events on Airport Property. Tenants providing beverages at events at the Airport with 100 or

more attendees must make reusable beverage cups (designed for repeated cleaning,

disinfecting, and reuse at least 100 times and dishwasher safe) available to no less than 10% of

attendees.

(G) Reusable Cups and Bags. Tenants must accept reusable personal beverage cups and bags

when a customer presents these for use. Tenants shall refill a consumer’s personal reusable cup

using a contactless operation, meaning without contact between the serving vessel and the lip of

the reusable cup. Tenants shall not use a single-use cup or food service item to fill a reusable

cup. Tenants may use their discretion to refuse to fill a consumer’s reusable cup or bag if it is

inappropriate size, material, or condition for the intended beverage or food item, or appears

soiled or unsanitary.

(H) Carry-out Bag Requirements. Carry-out Bags shall be (i) Reusable Bags or (ii) bags made of

Natural Fiber or BPI-Certified Natural Fiber-based material that contains no old growth fiber and a

minimum 40% post-consumer recycled content. Bags made of plastic – including compostable

plastics or petroleum-based plastic – are prohibited.

Retail Tenants may only make Carry-out Bags available to customers if they charge twenty-five

cents ($0.25) per bag. The sale of the Carry-out Bag shall be exempt from sales tax and the

amount of the sale of such bag shall be separately itemized on the sale receipt. The money

collected from the sale of the Carry-out Bag shall be retained by the tenant. Tenants shall keep

records of the Carry-out Bag fees charged for a minimum of three years

(AOB 23-03)

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8.3 GREEN BUSINESS AND GREEN CLEANING PROGRAM

To achieve Airport Commission Strategic Plan sustainability goals and advance the decarbonization of

campus facilities, all businesses constructing and operating at the Airport should employ energy-efficient

operations with the lowest resource and carbon impact wherever practicable. Tenants shall whenever

practicable: reduce lighting power density below code required levels; purchase only EnergyStar rated

equipment and appliances; purchase, replace, and install lamps that are light emitting diode (LED) with

electronic ballasts.

To support the Strategic Plan, tenants, prior to occupancy, must participate in the Airport's Green

Business Program. Register through the California Green Business Program

(http://greenbusinessca.org/) portal, complete all applicable measures required for certification, and host

a site visit with the Airport's Green Business Team. For additional information on how to enroll in the

program, or to learn how to save money within leased space, contact [email protected].

Further, the Airport Commission is committed to providing a healthy and productive work environment,

while maintaining terminal and other Airport facilities that offer a safe and superior passenger experience.

The Green Business Program includes a Tenant Green Cleaning Policy to achieve these aims by

supporting tenants in reducing the levels of chemical, volatile organic compounds, biological, and

particulate matter contaminants that impact human health. Tenants are required to follow green cleaning

practices and use certified green cleaning products detailed in the Tenant Green Cleaning Policy:

https://www.sfoconnect.com/green-cleaning .

8.4 INTEGRATED PEST MANAGEMENT

Tenants shall comply with the San Francisco Integrated Pest Management (IPM) Ordinance (San

Francisco Environmental Code § 305). If pesticide use is required, tenants shall restrict usage to the

approved list of products provided on the Reduced Risk Pesticide List: https://sfenvironment.org/pest-

management-for-city-departments#list. If a tenant works with a third-party pest control company, the

company must also comply with the IPM Ordinance, including monthly reporting of pesticide use to the

San Francisco Department of the Environment, through the Pesticide Use Reporting System (PURS)

database.

8.5 WASTE AND HAZARDOUS WASTE MANAGEMENT

(A) General. Rule 8.5 provides material handling and diversion requirements for tenants. The

Airport has a Strategic Plan goal to become a zero-waste campus for Airport-controlled

municipal solid waste and construction waste. Zero waste, as defined by the Zero Waste Alliance,

means diversion of at least 90% of waste from landfills and incinerators using methods like

recycling and composting. The goal reflects a longstanding City and Airport Commission

commitment to environmental leadership, natural resource stewardship, and climate action. The

Airport aims to reduce landfill-bound municipal solid waste generated per passenger by 70% from

2022 levels by 2028 and achieve a consistent contamination rate of less than 5% across all

waste streams by 2028.

(B) Materials Disposal Requirements and Procedures

(1) Compostable Materials. Food waste, green waste, other organic materials (e.g., paper

towels, food-soiled paper, wax paper and wax-coated cardboard), and Natural Fiber-

based food service ware must be placed in a “green” compost-only compactor, roll-off

box, bin, or toter.

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(2) Cooking Oils. Used or excess cooking fats, oils, and grease (FOG) must be recycled.

Solidified grease (e.g., bacon fat) must be contained inside a clearly labeled plastic

bucket with lid securely attached to prevent spills, then transported and placed next to a

liquid waste cooking oil collection unit tank located at a Material Recovery Area (MRA).

Liquid waste cooking oil must be transported in an oil caddy and pumped into the liquid

waste cooking oil collection unit tank. Tenants must clean up any FOG spilled during

transfer to a collection unit tank. No cooking oils or greases, new or used, shall be

discharged into the sanitary or industrial wastewater collection systems. The use of

kitchen, mop, bathroom, or breakroom sinks, floor drains or toilets to dispose of cooking

oil, grease or food waste products is prohibited.

(3) Hazardous Materials and Hazardous Waste. Tenants shall comply with all Hazardous

Materials handling requirements in Rule 6.0 and Rule 8.0 of these Rules and Regulations

and Environmental Law. Tenants causing spills of Hazardous Materials or other materials

are responsible for protecting the Airport, the public and the environment; the prompt

clean-up of affected areas; all equipment, labor, material, and remediation costs; and any

fines or costs assessed by regulatory agencies. If you have any questions, please

contact [email protected].

(4) Large Bulky Items. Tenants are prohibited from abandoning or disposing of large bulk

items anywhere at the Airport, including designated MRAs. Large bulk items include but

are not limited to: furniture, crates, pallets, strollers, suitcases, textiles, and construction

debris. Consult the Materials Recovery Tenant Guide to ensure these items are hauled

offsite and recycled responsibly by a third-party provider. For a copy of the Guide visit

https://www.flysfo.com/sites/default/files/media/sfo/about-

sfo/SFO_Materials_Recovery_Airport_Tenant_Guide.pdf or refer to the San Mateo

County Reduce, Reuse, and Recycle Guide for a comprehensive list of local facilities

accepting bulky items and items that may not be disposed of in the Airport’s MRAs

(https://www.smcsustainability.org/waste-reduction/reduce-reuse-recycle/).

(5) Non-Renewable Mixed Municipal Solid Waste (MSW). Items that cannot be

composted or recycled (e.g., broken glass and ceramics, diapers, pet waste, film plastics,

non-recyclable single-use plastics, polystyrene foam) must be placed in a “black or grey”

landfill-only compactor, roll-off box, bin, or toter. Disposing of food waste, organic

materials, and recyclables in the “black or grey” landfill-only waste stream is prohibited.

(6) Recyclable Materials. Mixed paper, cardboard, intact glass, aluminum, rigid plastics,

mixed metals, and lumber/wooden pallets must be placed in a “blue” recycling-only

compactor, roll-off box, bin, or toter designated for such recycling materials. Tenant shall

sort recyclables according to the containers provided in the MRAs. Tenants are

prohibited from disposing of recyclable or compostable items into any MSW/landfill

compactor or container anywhere in the Airport including, but not limited to, within their

leasehold, storage room, adjacent space, and designated MRAs.

(7) Universal, Electronic or Hazardous Waste. Tenants are prohibited from disposing of

electronic, universal, or hazardous waste anywhere at the Airport, including designated

MRAs. These items include but are not limited to: electronic appliances and accessories

(e.g., computers, cords, phones, keyboards, computer monitors and equipment, fax

machines, printers, kitchen appliances, microwave ovens, any item with a plug or

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batteries), light bulbs, batteries, engine and hydraulic oil, chemical waste, cleaning

chemicals, or paint (including unused or leftover). Consult the Materials Recovery Guide

for information about how to ensure these items are hauled offsite and disposed of or

recycled responsibly by a third-party provider (visit

https://www.flysfo.com/sites/default/files/media/sfo/about-

sfo/SFO_Materials_Recovery_Airport_Tenant_Guide.pdf).

leasehold by providing separate, labeled containers for recyclable, compostable, and landfill

materials. Tenants shall separate each type of material in a designated recycling, compost, or

landfill waste container within their leasehold, storage room, or adjacent space and shall be

responsible for ensuring that all employees and patrons do the same in accordance with Airport

materials sorting guidelines. These source-separated materials shall be properly deposited in the

appropriate bin location within the MRA as provided under Rule 8.5(B). Waste Sorting

Requirements and guidelines are available at https://sustainability.flysfo.com/waste-sorting-

requirements/. Tenants may request materials diversion trainings by contacting

[email protected].

8.6 WATER QUALITY

(A) POTABLE WATER SUPPLY

(1) General Potable Water Requirements. Rule 8.6(A) is to ensure the San Francisco

International Airport Water System (SFIAWS) provides the best quality water to Airport

passengers, tenants, visitors, and employees. It applies to any commercial entity

operating on Airport property, including but not limited to a tenant, permittee, contractor,

vendor, subtenant, subcontractor, or service provider (“commercial operators”).

(2) Work Impacting Potable Water Supply. All work associated with or impacting potable

water supply to any Airport facility must conform to plans approved by Airport Building

and Inspection Code Enforcement (BICE) and be approved by the Airport Plumbing or

Water Service Inspector prior to going into service. All commercial operators shall

comply with the provisions of Appendix E, Potable Water Service and Supply, to these

Rules and Regulations. A commercial operator shall comply with this Rule 8.6(A) in

addition to any other contractual or regulatory requirement applicable to the work

performed or services provided.

(3) Cross-Connection Control Program (Backflow Prevention). The Airport Commission

has determined that regulations established by the Airport’s Cross-Connection Control

and Backflow Prevention Program, under California Health and Safety Code sections

116800 and 116805 and Title 17, California Code of Regulations section 7584, are

necessary and appropriate to protect the SFIAWS and the Airport’s potable water supply.

All commercial operators shall comply with the Cross-Connection Control and Backflow

Prevention Program included in Appendix E, Potable Water Service and Supply. The

State Water Resources Control Board and San Mateo County Environmental Health

Services may from time to time consider updates to state and local cross-connection

control regulations. Commercial operators shall comply with any approved updates to

those regulations.

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(4) Water Meters

(a) All water acquired from the SFIAWS must be metered.

(b) All commercial operators responsible for ensuring that an Airport facility has access

to the SFIAWS shall submit an application on a form provided by the Airport and

submit it to the Planning, Design and Construction Division, Mechanical Engineering

section, 30 days prior to the physical connection of the service pipe to the facility

pipe.

consistent with Airport specifications, unless otherwise approved by the Airport Water

Service Inspector. The Airport in its sole discretion shall determine the type, location,

and size of the water meter.

(d) Water service connections shall be installed by a licensed contractor at the

commercial operator’s expense. Installation shall conform with all requirements set

forth in permits issued by BICE and as approved by the Plumbing or Water Service

Inspector.

(5) Temporary Water Supply (Construction Meters). To access the SFIAWS during

construction, all contractors must use a hydrant meter issued by the Environmental

Operations section of the Airport’s Facilities Division. Contractors must complete an

application for a hydrant meter on a form provided by the Airport and submit the

application along with a deposit to the Water Service group in the Environmental

Operations section. Contractors must comply with all requirements for use of the hydrant

meter and only at the locations specified by the Airport at the time the hydrant meter is

issued. Any use of a hydrant meter will require, in addition to any other requirements

established by the Airport, a reduced pressure type backflow prevention device to protect

the SFIAWS and potable water supply.

(6) Water Conservation. All commercial operators shall take measures to reduce water use

in their operations at the Airport and shall comply with all water conservation measures

instituted by the Director and as mandated by other agencies. No commercial operator

shall waste or engage in inefficient use of water in their Airport operations. Where

feasible, construction dust control and street sweeping operations shall use recycled

water from the Airport’s Mel Leong (Wastewater) Treatment Plant (MLTP). For more

information or to obtain a recycled water permit contact [email protected].

(B) GENERAL WASTE WATER REQUIREMENTS. Rule 8.6(B) shall apply to all commercial

operators when operating on Airport property and when performing operations which generate

discharges into storm drains, sanitary sewage, or industrial wa

stewater collection systems, which

may affect the operations of the Airport’s MLTP facility, or affecting the health of the Airport

community or the quality of water in the San Francisco Bay

(1) Commercial operators shall prevent any pollutants or unauthorized discharges from

entering the Airport’s storm drains, sanitary and industrial wastewater collection systems,

or any other location that would pose a threat to the San Francisco Bay and/or, the

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MLTP’s treatment process. Commercial operators must comply with the latest National

Pollutant Discharge Elimination System (NPDES) Permits issued to the Airport by the

San Francisco Bay Area Regional Water Quality Control Board (RWQCB), all applicable

general permits (such as the Construction General Permit) issued by the RWQCB or the

State Water Resources Control Board, and the Airport’s Stormwater Pollution Prevention

Plan (SWPPP) for management of storm water runoff at the Airport. Commercial

operators shall develop, implement, and maintain an active and effective pollutant

minimization program in accordance with RWQCB directives to the Airport. Commercial

operators shall respond promptly to Airport SWPPP surveys and inquiries that seek to

resolve water quality, program compliance, or regulatory agency permit concerns.

Tenants shall complete annually the Airport SWPPP training when requested to comply

with the Airport’s NPDES permit. Copies of the current permits and plans may be

requested through [email protected]. Authorized discharge limits into the Airport’s

wastewater collection systems are at the discretion of the MLTP.

(2) Commercial operators must comply with the Airport’s Bay Pollution Prevention

Compliance Program, which requires employee training, pollution prevention, and

operational pretreatment in order to ensure that authorized discharges are routed to the

proper wastewater collection system. Commercial operators are also responsible for

preventing the discharge of any contaminated liquid to the Airport’s storm drain system,

as well as complying with the discharge limits to the industrial or sanitary collection

systems as set in Rule 8.6(B)(5).

(3) Whenever a pollutant or illicit/unauthorized discharge of any kind occurs at any location

within the Airport, including when a Hazardous Materials secure containment system is

breached, the commercial operator, in addition to taking proper spill containment actions,

shall immediately contact the Airport’s Emergency Communications Center at 911, notify

the commercial operator’s management personnel, and safely maintain a presence at the

spill site. Commercial operators shall provide direct assistance, cooperate fully with the

first responders, and take all reasonable containment actions to protect public health, the

environment, and Airport property.

(4) The Airport retains the right to sample and characterize the wastewater discharge at a

tenant’s point of connection to any of the Airport’s collection systems, and to go even

further upstream in the system within the tenants’ leasehold area, to track the source of

pollutants as necessary, or to direct the tenant to perform such tasks and to report the

results to the Airport.

(5) Except as provided in Rule 8.6(B)(5), no commercial operator sh

all discharge or cause to

be discharged into any of the Airport’s sanitary, industrial, or storm water collection and

treatment system any of the following:

(a) Any liquid or vapor having a temperature higher than 120 degrees F.

(b) Any water or waste containing fat, oil, or grease originating from food preparation or

food service ware cleaning, including cooking process oils or greases, new or used,

that contributes to a sanitary sewer overflow or NPDES permit exceedance. Any

food preparation solid waste. All food preparation solid waste shall be disposed of as

compost.

rags, rugs, feathers, tar, plastic, wood, or any other solid or viscous substances

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capable of obstructing or interfering with the proper operation of the Airport’s

collection and treatment systems.

(d) Any Hazardous Materials, sediment, or debris that could obstruct or interfere with the

proper and effective operation of any Airport collection system. Any waste containing

gasoline, benzene, naphtha, fuel oil, petroleum, jet fuel, waste oil, or other

flammable, hazardous, or explosive solid, liquid, or gas. Any process waters or

waste containing a toxic or poisonous substance, alone or in combination with other

discharges that cause interference, pass-through of pollutants, biosolid/sludge

contamination, or constitute a hazard to humans, animals, public or private property,

or adversely affects the quality of the treatment plant effluent, biosolids/sludge, or any

receiving water body. Any noxious or malodorous gas, or substance in a quantity

capable of creating a public nuisance.

(e) Any waste containing measurable or harmful levels of a radioactive substance.

(f) Any type of foam or foaming agent; provided that, in the event of a fire, fire

containment should be the immediate priority. All foam spills or discharges must be

reported immediately by calling 911. Commercial operators shall contain and haul

the foam in accordance with Environmental Law for proper handling and disposal,

and shall provide a copy of the manifest to Airport Environmental Operations at

[email protected]. Foams of concern include but are not limited to: Aqueous Film

Forming Foam (AFFF) C-8 and C6; Alcohol-Resistant AFFF (AR-AFFF); synthetic –

medium or high expansion types (detergent); Class “A” foam concentrate; Wetting

Agent; and Film Forming Fluoroprotein (FFFP).

(1) No pollutants or industrial substances that could cause non-compliance with the Airport’s

NPDES permit requirements for the MLTP shall be discharged into the Airport Industrial

Wastewater system.

(2) Pollutants or industrial substances that exceed the Airport’s acceptance limits shall be

collected, in approved tanks, bins, sumps, etc. and disposed of in accordance with

Environmental Law. On request, the commercial operators shall submit disposal reports

to the Airport’s Environmental Operations section, including information on the time and

date, amount of waste removed, and name of the carrier and treating entity. Commercial

operators shall maintain chain of custody and manifest records and provide them for

Airport inspection in compliance with regulatory agency requirements.

(3) Commercial operators must monitor and report industrial waste discharges to Airport’s

collection system and comply with proper sampling and analytical procedures. At the

discretion of the MLTP, when necessary, commercial operators shall comply with the

Whole Effluent Toxicity Testing Requirements in the Airport's NPDES permit. Any

analytical method used must comply with the detection limits required by regulatory

agencies.

(4) Commercial operators operating any form of pretreatment equipment that discharges

directly into the Airport’s industrial system shall routinely monitor, inspect, and maintain

such equipment in proper working order and operate such equipment within its

operational limits. Commercial operator staff operating this equipment shall be trained

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and acceptably knowledgeable in its operation and maintenance, as provided in the

Airport’s SWPPP.

(5) Commercial operators shall perform aircraft maintenance only in designated areas and

shall have proper spill kits and industrial waste collection devices readily available at

work site. All inoperable vehicles or equipment not being used or not scheduled for

imminent repair shall be removed from Airport property. Drip pans shall be used for any

vehicles or equipment not in active use. Commercial operators must maintain the

pavement and clean all oil stains. Vehicle and equipment washing shall only be

performed in areas where wash water drains to the industrial system or to a closed sump.

No wash water is permitted to enter the sanitary or storm drain system.

(6) Commercial operators shall immediately notify Airport Communications at 911 when

determining that any equipment or procedure is not functioning in accordance with

authorized operational and discharge parameters.

(D) SANITARY WASTEWATER

(1) Only sanitary wastewater shall be discharged into the sanitary system. No pollutants,

industrial substances, wastewater, or storm water runoff shall be discharged to toilets,

sinks, floor drains, or any other receptacle connected to the sanitary system.

Commercial operators shall maintain verifiable records of appropriate product disposal.

(2) No unapproved or unauthorized collection device or piping may be connected or cross-

connected into the Airport’s sanitary system. Commercial operators shall promptly notify

Airport upon discovery of an illicit connection or cross-connection.

(3) All food preparation facilities, including restaurants, shall properly size, install and

maintain grease traps or interceptors connected to their wash water process discharge.

Commercial operators shall comply with maintenance schedule and requirements

specified by the Airport’s plumbing inspector and/or staff of the Airport’s Bay Pollution

Prevention Program (BPPP) and maintain accurate and complete records of their

maintenance program. The use of toilets, sinks, floor drains or other receptacles

connected to the sanitary system to dispose of cooking oil, grease or food waste is

prohibited. Food preparation operators shall prevent solid debris, including food waste,

from entering the sanitary system. This can be accomplished by performing dry cleaning

of food service ware prior to washing, ensuring that all sinks have screens/strainers

present, etc.

Food preparation operators shall ensure that dishwasher discharges are

directed only to a sanitary sewer line and do not flow through a grease trap or grease

interceptor.

(4) No concentrated sanitary wastewater collection system clearance chemical or process

component shall be discharged into the sanitary system without prior written approval

from the MLTP. Lavatory waste collected from aircraft shall be discharged only at

permitted triturator locations, and discharge operations shall be conducted in a careful

and efficient manner, such that the triturator site is acceptably maintained and spills do

not escape the site. Spills outside of the triturator sites shall be immediately called into

Airport Communications at 911. The commercial operator responsible for an

unauthorized lavatory discharge shall be liable for the cost of all cleanup and recovery

operations. Operational personnel shall be trained in the proper and careful operation of

the equipment and material. Repeated violations shall be cause for revoking lavatory

service operating permit.

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(E) STORM WATER

(1) Commercial operators shall not cause unauthorized discharges into the Airport’s storm

water system. Only clean storm water runoff shall be discharged to the storm water

system. Any discharge or threatened discharge of non-storm water product into the

storm water system is prohibited unless approved in writing by the Airport’s BPPP.

Commercial operators shall stock spill kits/carts located near any area where fueling is

taking place. Commercial operators are responsible for inspecting and maintaining the

spill kits/carts on a regular basis.

(2) No sanitary sewage, kitchen waste, putrescible organic waste, industrial process waste,

solid debris or Hazardous Materials shall be discharged to the storm water system.

Commercial operators performing any operations involving industrial or sanitary

wastewater shall employ all appropriate measures to prevent unauthorized discharge into

the storm water system.

(3) Commercial operators shall maintain a current and accurate site storm drainage drawing.

Commercial operators shall use Best Management Practices (BMPs) and effective

housekeeping to prevent any storm water carry-off of debris, trash, sediment, hazardous

waste, or other contaminants into the storm water system.

(4) Commercial operators shall comply with the Airport's Storm Water Pollution Prevention

Plan (SWPPP) and when appropriate, submit for review a SWPPP that is current, site-

specific to each local operation, and acknowledges the commercial operator’s

responsibility to protect the San Francisco Bay. Commercial operators shall maintain a

current version of the site-specific SWPPP on site and train staff to properly operate and

maintain pollution prevention and treatment equipment (e.g., oil water separators, etc.) as

listed in the submitted SWPPP.

(5) When appropriate, commercial operators must maintain on site, submit a copy to the

Airport, and actively implement a current and certified Spill Prevention Control and

Countermeasures (SPCC) Plan and a hazardous waste management plan.

(6) If an unauthorized discharge occurs, the responsible commercial operator shall

immediately contact Airport Communications at 911 and maintain presence at the incident

location to guide the first responders. The responsible party shall promptly take all

actions to identify and contain any spill. Failure to promptly and effectively respond to an

unauthorized discharged which impacts the storm drain system shall be subject to a fine

under Rule 14 of these Rules and Regulations. The Airport reserves the right to impose

on the responsible party any and all fines and costs incurred t

o correct or resolve

unacceptable conditions due to any unauthorized discharge into the storm drain system.

(F) DEICING OPERATIONS

(1) No commercial operator shall use deicing procedures without first submitting a deicing

plan to the Airport’s BPPP group at [email protected]. The deicing plan shall include the

following information:

(a) Type of deicing fluid to be used (deicing products shall not contain urea)

(b) Method of application

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(d) Estimated duration of application

(e) Storm water runoff catch basin protection method

(f) Deicing fluid waste removal and disposal method

(2) Commercial operator must notify Airfield Operations Duty Supervisor at (650) 821-3355

prior to commencing deicing operations. Discharge of deicing fluid waste into any storm

water catch basin is prohibited, and commercial operators shall cover and seal the

adjacent storm drain catch basins prior to deicing operations. The rate of application of

deicing fluid shall be controlled to minimize pooling of deicing fluid at the application site

and prevent any overspray that may impact the terminal facility or other aircraft.

Commercial operators must ensure that all deicing fluid dispensing and storage

equipment remain in good working condition. All residual deicing fluid waste shall be

removed from the surface of affected tarmac area immediately following the aircraft

departure using a scrubber. All deicing fluid waste collected at the application site shall

be discharged into authorized industrial waste wash racks as instructed by BPPP staff,

who can be reached at bppp@flysfo.com. Commercial operators are responsible for all

costs associated with deicing fluid recovery, mitigation, and fines incurred by the Airport

as a result of commercial operator’s misuse of deicing fluid.

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RULE 9.0

COMMERCIAL ACTIVITIES ON AIRPORT PROPERTY

9.1 AIRPORT OPERATING PERMIT REQUIRED

No person shall operate as a scheduled air carrier from the Airport unless in possession of a valid Airport

Operating Permit or unless a signatory to an Airport/Airline Lease and Use Agreement or Airport Landing

Fee Agreement for San Francisco International Airport.

9.2 OPERATING A BUSINESS ON AIRPORT PROPERTY

No person shall operate or promote a business on Airport property without first obtaining a valid Airport

Operating Agreement, permit, lease, or other written permission granted by the Director (see also Rule

3.3).

Any vendor engaged in the business of delivering goods or providing services anywhere on Airport

property to, for, or on behalf of any tenant must have written permission granted by the Director in the

form of a Vendor Permit or other permit or license. This requirement applies to any commercial

operation, including but not limited to any internet-based digital commercial activity, to, for, or on behalf of

any tenant and regardless whether the vendor has a physical presence on Airport property or reaches a

tenant and/or passengers only through digital means. For example, an entity facilitating for one or more

concession tenants app- or web-based food ordering by Airport passengers would be subject to this

requirement. (AOB 21-02.)

9.3 AIRPORT INFRASTRUCTURE

For purposes of this Rule 9, the term infrastructure shall include but not be limited to cables, wires,

conduit, pipes, internet connections, and related technologies including wireless technologies on Airport

property. No person shall use, modify, or impact any Airport infrastructure without the express written

permission of the Director. Additionally, no person shall add, install, supplement, remove, or

operate infrastructure on Airport property, whether connected to or independent of Airport infrastructure,

without the express written permission of the Director. See also Rule 7.5, Video Monitoring and

Recording Devices and see Rule 9.6.

9.4 AIRPORT MAPPING

As a matter of security and safety for the traveling public, the Airport owns and controls all mapping of its

property and facilities. No person shall depict the Airport either digitally or physically or publish any type

of Airport map in any format without the express written permission of the Director. Additionally, no

person shall collect data, coordinates, measurements, photographs, or other information regarding any

Airport property, building, or facility without express written permission of the Director.

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9.5 ON-SITE PERSONNEL

(A) General (Non-Airline Enterprises)

Every commercial enterprise, other than airlines, doing business at the Airport under Permit,

lease, or contract shall designate one or more responsible employees available on-site at all

times while the enterprise is transacting business at the Airport (“Designated Representative”).

The Designated Representative must have authority to make decisions concerning minute-to-

minute business operations and to react in the event of unanticipated situations including but not

limited to Airport safety or security concerns, customer service impacts, operational necessities,

or emergencies. A commercial operator may apply for a qualified exception from this Rule 9.5(A)

by written request documenting a proposed alternative plan which meets all of the requirements

set forth in this Rule. The request shall be in the form specified by the Airport Director and

directed to the Airport Chief Operating Officer and shall not be effective until accepted in writing.

(B)

Airlines

Every airline operating at the Airport under a valid Airport Operating Permit or as a signatory to an

Airport/Airline Lease and Use Agreement shall designate one or more responsible employees

available on-site at all times while the Aircraft of that airline is in active operation at the Airport

(“Designated Airline Representative”). Active operation includes, without limitation, whenever an

airline is using a Terminal Building gate, a remote gate, and/or conducting passenger operations,

and shall continue until a flight is airborne and has completely departed the Airport for its

destination. The Designated Airline Representative must have the authority and resources to

make decisions and take actions on behalf of the airline concerning minute-to-minute business

operations and to react (such as by moving an Aircraft) in the event of unanticipated situations,

such as flight cancellations, mechanical failures, irregular operations, emergency situations, and

any other situations that may arise that have the potential to impact Airport safety and security,

including impacts to airline customers. In addition, in the event that an Aircraft departs the

Airport, but must return for any reason after departure (aborted takeoff, etc.), the Designated

Airline Representative must be willing and able to return to and/or remain on site at the Airport to

address potential safety and security issues impacting the Airport and airline customers. In order

to provide for the safety and health of airline customers, the Designated Airline Representative

must also have the capability to arrange for the distribution of emergency supplies, such as food,

water and blankets to provide to airline customers in the event of operational issues which occur

after normal operating hours of Airport concessions. An airline may apply for a qualified

exception from this Rule 9.5(B) by written request documenting a proposed alternative plan which

meets all of the requirements set forth in this Rule. The request shall be in the form specified by

the Airport Director and directed to the Airport Chief Operating Officer and shall not be effective

until accepted in writing. In addition, if the Airport is required to expend resources to provide

assistance to airline passengers as a result of such failure, the airline will be required to

reimburse the Airport for the costs of such resources. (AOB 2022-03)

Failure to comply with Rule 9.5(A) or (B) above, as applicable, or with an alternative plan

approved by the Chief Operating Officer as provided above, shall result in an administrative fine

under Rule 14 of these Rules and Regulations.

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9.6 CONSTRUCTION ACTIVITY ON AIRPORT PROPERTY; AIRPORT BUILDING REGULATIONS

No person shall perform any construction activity, renovation, alteration, improvement, demolition,

excavation, installation, or repair of any building, structure, infrastructure, utility or similar facility on Airport

property without the written permission of the Director. See also Rule 9.3. All such activity is subject to

the Airport Building Regulations, attached to these Rules and Regulations as Appendix F and

incorporated as if set forth here in full, and the Airport Architecture and Engineering Standards as directed

in writing. All tenant activity subject to this Rule 9.6 shall also comply with the Tenant Improvement Guide

(TIG).

Tenants and contractors engaging in any construction activity as provided in this Rule 9.6 shall designate

a Security Champion to assure compliance with security protocols for construction sites (see also Rule 7),

as provided in Airport construction contract documents and the TIG. (ASB 20-03)

9.7 STREET PRICING PROGRAM APPLICABLE TO FOOD AND BEVERAGE CONCESSION

TENANTS

Prices charged by a food and beverage concession tenant shall be the same as or comparable to prices

found in the menu at such tenant’s other food and beverage facilities, or at such other locations

determined by the Director. The price shall be deemed “comparable” if it is no more than 11% higher than

the price for the comparable item at tenant’s off-Airport locations, or other locations as determined by the

Director. For purposes of this Rule 9.7, if a tenant is a licensee of a restaurant concept, then the street

pricing comparison shall be to the other restaurants with the same concept operated by the licensor or

other licensees. Stadiums, entertainment venues, resorts, hotels, and any venue which has a captive

audience may not be used for comparison. The Director shall have the right to audit each tenant’s

compliance with this Rule 9.7 in the same manner as the audit of tenant’s operations pursuant to the

applicable provisions of their lease. (AOB 22-04)

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RULE 10.0

TRIP REDUCTION RULE

10.1 PROGRAM OBJECTIVES

The Airport is committed to reducing greenhouse gas emissions wherever possible. To support this

commitment, all Covered Employers as defined in this Rule 10 shall cooperate with the Airport’s

Commuter Benefits Program Coordinator to organize and make available to all Covered Employees

information regarding commute alternatives. Such alternatives include public and common carrier ground

transportation, carpools, vanpools, and bicycling. Commute alternatives shall be described in new

employee orientation materials, and all Covered Employers shall regularly encourage their employees to

use commute alternatives.

10.2 REQUIREMENTS OF ALL AIRPORT TENANTS AND CONTRACTORS UNDER INDIVIDUAL

TENANT AGREEMENTS WITH 20 OR MORE EMPLOYEES IN THE UNITED STATES

(A) Scope of Program

Each Covered Employer shall implement a Commuter Benefits Program (CBP) within the time

frame specified in Rule 10.2(B), below. The CBP shall include the following definitions:

(1) Airport: the San Francisco International Airport.

(2) Covered Employee: any person who:

(a) performs an average of at least ten (10) hours of work per week for compensation

within the geographic boundaries of the Airport for the same Employer within the

previous calendar month; and

(b) qualifies as an employee entitled to payment of a minimum wage from the Employer

under the California minimum wage law, as provided under Section 1197 of the

California Labor Code and wage orders published by the California Industrial Welfare

Commission, or is a participant in a Welfare-to-Work Program.

(3) Covered Employer: an Employer for which an average of twenty (20) or more persons

per week perform work for compensation in the United States, but shall not include

governmental entities. In determining the number of persons performing work for an

Employer during a given week, all persons performing work for compensation on a full-

time, part-time or temporary basis, including those who perform work outside of the

geographic boundaries of the Airport, shall be counted, including persons made available

to work through the services of a temporary services or staffing agency or similar entity.

(4) Fare Instrument: any pass, token, fare card, voucher, smartcard or similar item entitling a

person to transportation on public or common carrier ground transportation in Northern

California within the meaning of 26 U.S.C. § 132(f)(5)(A), as the Federal law may be

amended from time to time, including but not limited to, travel by ferry, bus, or train

operated by public or common carriers.

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(5) Tenant: a leaseholder, permittee or other occupant of land or premises within the

boundaries of the San Francisco International Airport, and its sublessee or duly authorized

agent.

(6) Vanpool: means a 'commuter highway vehicle' within the meaning of 26 U.S.C. §

132(f)(5)(B), as the federal law may be amended from time to time, which currently means

any highway vehicle:

(a) the seating capacity of which is at least 6 adults (not including the driver); and

(b) at least 80% of the mileage use of which can reasonably be expected to be (1) for

the purpose of transporting employees in connection with travel between their

residences and their place of employment; and (2) on trips during which the number

of employees transported for such purposes is at least ½ of the seating capacity of

such vehicle (not including the driver).

(B) Commuter Benefits Program

This rule will take effect within six (6) months of the issuance of a Covered Employer’s lease,

operating permit or other agreement with the Airport, including any management agreement. All

Covered Employers shall provide at least one of the following commuter benefits programs to

Covered Employees:

(1) Pre-Tax Election: A program, consistent with 26 U.S.C. § 132(f), allowing employees to

elect to exclude from taxable wages and compensation, employee commuting costs

incurred for fare instruments or vanpool charges (but not for parking), up to the maximum

level allowed by federal tax law, 26 U.S.C. 132 (f)(2), which is Two Hundred Fifty Five

Dollars ($255) per month for transit or vanpool costs, and $20 per month annualized for

qualified bicycle commuting costs as of January 1, 2016;

(2) Employer-Paid Benefit: A program whereby the Employer supplies or reimburses, at

the request of each Covered Employee: (1) fare instrument(s)for public and/or common

carrier ground transportation or vanpool charges at least equal in value to the purchase

price of the designated benefit, an adult San Francisco MUNI Fast Pass with BART

access, which costs $94 per month as of July 1, 2017, and subject to change; or (2)

reimbursement of all qualified bicycle commuting costs as defined by 26 U.S.C. §

132(f)(5)(F)9i), up to $20 per month annualized.

(3) Employer-Provided Transportation: Transportation furnished by the Employer at no

cost to the Covered Employee in a multi-passenger vehicle operated by or for the

employer serving a BART station. In the event BART does not provide service to the

subject station for 24 hours or longer, said transportation shall serve the most convenient

Caltrain station, SamTrans bus stop, and ferry terminal as needed by participating

employees.

Tenants shall appoint a Liaison who is responsible for the implementation of the Commuter

Benefits Program and for fulfilling the requirements of this Ru

le.

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(D) Contractors Under Individual Tenant Agreements

Airport tenants are responsible for ensuring that their contractors comply with this Rule.

Alternatively, tenants may allow contractors to work directly with the Airport to comply with this

Rule, provided that all such agreements are in written form.

10.3 PENALTIES FOR NON-COMPLIANCE

Covered Employers who fail to comply with the provisions of this Rule 10 may be subject to administrative

fines of $100 for each day of non-compliance.

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RULE 11.0

NOISE ABATEMENT REGULATION

11.1 PURPOSE

The Airport Commission of the City and County of San Francisco ("Commission") promulgates this

regulation to provide for a continual reduction of cumulative noise resulting from aircraft operations at San

Francisco International Airport ("SFIA") in accordance with the Commission's authority as proprietor of

SFIA, the Charter of the City and County of San Francisco, and the provisions of Title 21, Sub-chapter 6

of the California Administrative Code, while allowing SFIA to continue its historic function as the leading

gateway to the Pacific, as a vital contributor to a strong and growing economy, and as a major source of

employment for the Bay Area. Airport Commission Resolution #88-0016 provides for the administration

of the Airport's Noise Abatement Program and has been amended as follows: Effective July 16, 1991 by

Resolution No. 91-0099,and on July 7, 1992 by Resolution No. 92-0202 and on December 7, 1993 by

Resolution No. 93-0248 and on January 17,1995 by Resolution No.95-0015 and on November 20, 2001

by Resolution No. 01-0354.

11.2 EFFECTIVE DATE

This regulation shall become effective upon its adoption by resolution of the Commission, pursuant to the

powers and duties vested in the Commission by the Charter of the City and County of San Francisco, and

shall remain in effect until amended or repealed.

11.3 DEFINITIONS

The following terms in bold font shall for the purpose of this Rule 11 have the meaning indicated following

the colon (:).

Aircraft: all subsonic transport category large airplanes, subsonic turbojet powered airplanes and

supersonic transport category airplanes, which were ever certificated or recertificated at a maximum

gross takeoff weight in excess of 75,000 lbs, whether certificated or recertificated by the United States or

by a foreign country.

Operation: an aircraft landing or takeoff.

Operator: an entity that exercises operational control over an aircraft. Operational control includes,

among other matters, control over scheduling, routes, or choices of aircraft.

Preferential Runway Use Program: written procedures concerning the performance of operations at SFIA

to minimize the noise impact of such operations, applicable when air safety, air traffic, and meteorological

conditions permit.

Preferred Departure Procedure: an aircraft operating procedure, approved by either the Federal

Aviation Administration (FAA) or the International Council Aeronautical Organization (ICAO), to be used

to reduce noise impacts during the initial phase of flight.

Stage 2 Aircraft: an aircraft that is certificated by the FAA as complying with the noise levels prescribed in

14 C.F.R. Part 36, Appendix C, Section 36.5(a)(2), or is certificated in accordance with Chapter 2 of Annex

16 to Article 37 of the International Civil Aviation Organization Convention.

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Stage 3 Aircraft: an aircraft that is certificated by the FAA as complying with the noise levels prescribed in

14 C.F.R. Part 36, Appendix C, Section 36.5(a)(3), or is certificated in accordance with Chapter 3 of

Annex 16 to Article 37 of the International Civil Aviation Organization Convention.

11.4 REGULATION

(A) Stage 3 Requirement for Aircraft

Upon the effective date of this regulation, an aircraft will be permitted to commence or continue

operation at SFIA only if it is a Stage 3 Aircraft.

(B) Auxiliary Power Unit (APU)

To reduce the impacts of jet fuel emissions on the environment and improve conditions and

safety for airfield personnel, operators are required to use 400Hz ground power and air sources

where available, connect to those sources, and discontinue APUs promptly (within five minutes)

after chocking the aircraft wheels upon parking at the apron, regardless of the duration at the

gate. APUs may be used when aircraft are being towed.

(1) APU use is not authorized without prior permission from Airport Operations, during the use

of ground power and pre-conditioned air until a set amount of time prior to the scheduled

time of departure as follows: (a) 15 minutes for Code C aircraft (specified in ICAO Annex

14) or (b) 25 minutes for Code D or above aircraft (specified in ICAO Annex 14), except

A380 aircraft or (c) 45 minutes for A380 aircraft.

(2) All aircraft scheduled to be at a gate between 2200 – 0700 hours are required to use

400Hz ground power and pre-conditioned air, where available, regardless of the duration at

the gate. APUs are not authorized without prior permission from Airport Operations, during

the use of ground power and pre-conditioned air until 30 minutes prior to push-back.

High Power run-ups of mounted aircraft engines for maintenance or test purposes are prohibited

except as provided below:

(1) All aircraft shall be started and run-up in locations designated for such purposes by the

Director. Engine run-ups are prohibited at Plot 2. Aircraft engines shall not be operated

in such position that persons, structures or property may be endangered by the path of

the aircraft propeller slip-stream or jet blast.

(2) No aircraft engine exhaust, blast, and/or propeller wash shall be directed in such manner

as to cause injury, damage, or hazard to any person, structure, or property.

(3) The Airport Operations Supervisor will not approve any engine run-up more than two

hours prior to the aircraft’s scheduled departure between the hours of 2200-0700, without

proper justification from the operator or airline concerned.

(4) An idle check of a single engine is allowed under the following conditions:

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(a) An idle check of a single engine not to exceed a 5-minute duration may be conducted in

the lease hold area. If more than one engine is to be checked, each engine must be

checked separately and the cumulative duration of the idle checks cannot exceed 5-

minutes.

(b) Idle checks of a single engine or multiple engines (checked separately) which will

exceed a duration of 5-minutes will be accomplished in the designated run-up areas.

For purposes of noise abatement monitoring, this will be considered a power run-up.

(5) During the hours of 2200 – 0700, the Operations Supervisor shall be called and

permission received prior to any engine idle check or engine idle run-up, including any

idle run for more than a cumulative duration of 5-minutes.

During other hours, the Operations Supervisor shall be called and permission received

prior to any engine run-up.

Any request for an engine run-up clearance during the hours 2200 – 0700, other than that

described above, which is the result of unusual or emergency circumstances, may be

approved by the Airport Operations Supervisor. When approved and accomplished, the

Maintenance Supervisor of the airline concerned must provide to the Director a monthly

report detailing the following:

(a) Date and time of the run-up

(b) Type of aircraft

(d) Location of the run-up

(e) Duration of the run-up

(f) An explanation of the unusual or emergency circumstances making the run-up

necessary

Reports will be submitted to the Director, Attn: Airport Operations, within three working

days after the last day of each calendar month.

(D) Noise Abatement Procedures

To reduce the impacts of aircraft noise in surrounding communities, particularly between the hours

of 2300 and 0700, the Airport encourages the use of the following procedures.

(1) Depart on Runway 10.

(2) When departing on Runway 28L/R, use the Shoreline Departure procedure whenever

possible.

(3) When departing straight out on Runway 28L/R use the appropriate ICAO A or AC 91-53A

noise abatement climb procedure for communities close to the airport.

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(4) Use the Quiet Bridge Approach to Runway 28L/R.

(E) Variances

(1) Upon the effective date of this regulation, requests by operators for a variance from any

provision of this regulation must be made in writing to the Director at least 60 days prior to

the date of the requested variance. Every request for a variance shall be reviewed by the

Director or the Director’s designated representative. Among other factors, the noise impact

on the surrounding community and the fairness to other operators, which are in compliance

with this regulation, shall be considered in determining whether a variance should be

granted.

(2) The Director shall notify the operator in writing whether a variance is granted and include

any instructions or restrictions pertaining to the waiver.

(F) RUN-UP CLEARANCE AND EXEMPTIONS

The Airport Operations Supervisor on-duty during nighttime hours (2200 – 0700) responsibilities

include monitoring compliance with the Airport's run-up clearances and responding to requests

for exemptions.

11.5 CONSTRUCTION OF THE REGULATION

References in this regulation to Federal Aviation Regulations, 14 C.F.R. Part 36, are not intended to

incorporate into this regulation the construction, regulatory purpose or specific application given by the

Federal Aviation Administration or any court to those provisions. This regulation is designed to

accomplish distinct regulatory goals dictated by the peculiar local conditions existing at SFIA. The

Commission shall be the final authority on the interpretation, regulatory purpose, and application of all

aspects of this regulation to all aircraft seeking permission to commence operation or to continue

operation at SFIA.

11.6 SEVERABILITY

If any portion of this regulation or if any application of this regulation is held unconstitutional or otherwise

unlawful, the remainder of this regulation and the remaining applications of this regulation shall not be

affected thereby.

11.7 REPEAL

Commission Resolution 78-0131 and all Airport Operations Bulletins (AOB) issued thereunder are

repealed as of the effective date of this regulation. In addition, the following AOB's are also repealed:

84-07 AOB Noise Abatement Regulation

85-06 AOB Aircraft Engine Run-ups

85-07 AOB Noise Abatement Regulation

88-01 AOB Maintenance Exemption from SFO Noise Regulation

88-02 AOB Variance Procedures

88-03 AOB Preferential Runway Use

88-04 AOB Implementation of Noise Regulation

88-07 AOB Reporting Requirements of Noise Regulation

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90-06 AOB Auxiliary Power Units

91-02 AOB New Scheduled Operations between 2300 and 0700 hours

92-02 AOB Late Night Stage 2 Operations

93-01 AOB Operation of Stage 2 Aircraft between 2300 and 0700

93-03 AOB Percentage Stage 3 Requirement

98-05 AOB Percentage Stage 3 Requirement

98-06 AOB International Operators Percentage Stage 3 Requirement

99-03 AOB Operation of Stage 2 Aircraft between 1900 and 0700 hours

01-02 AOB Gate Restrictions for Auxiliary Power Units (APU)

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RULE 12.0

WORKFORCE HARMONY

12.1 LABOR PEACE/CARD CHECK RULE

(A) Findings

Rule 12.1 incorporates the findings in Airport Commission Resolution No. 23-0018, adopted on February

7, 2023, which find that to avoid disruption to the smooth operation of the Airport and adverse impacts to

the Airport’s economic viability, this Rule 12.1 requiring Covered Employers and Labor Organizations to

enter into and abide by Labor Peace/Card Check Agreements through recognition in the circumstances

specified below is essential for the protection of the Commission's proprietary and financial interests.

Resolution No. 23-0018 is hereby incorporated by reference as though fully set forth in this Rule 12.1.

(B) Definitions

The following terms in bold font shall for the purpose of this Rule have the meaning indicated following

the colon (:). All other capitalized terms have the meaning otherwise defined in Rule 1.0.

Covered Contract: a lease, sublease, or permit of Airport property at the Airport or any property owned

by the Airport. Covered Contract also means a contract, subcontract, license, sublicense, operating

permit, or similar agreement pursuant to which a Contractor is to provide services to the Airport or to a

Contractor or subcontractor whose services are integral to the operations of the Airport or to sell goods or

services in public areas of the Airport, including but not limited to: janitorial and maintenance, security,

baggage and passenger screening, wheelchair assistance, baggage handling, parking lot services,

shuttle vans, rental cars, ticketing agents, gate attendants, aircraft maintenance workers, ramp service

workers, electricians, plumbers, airline sales personnel, baggage claim services, cart driving services,

refueling, personnel, and clerical services.

Covered Employer: any person or business entity, including, without limitation, any Contractor or

Tenant, as such terms are defined in Rule 1.0, that enters into a Covered Contract and which has a

defined complement of employees at the Airport. For the avoidance of doubt, references to Contractor

shall also refer to subcontractors.

Labor Organization: any organization of any kind, or any agency or employee representation committee

or plan, in which employees participate and which exists for the purpose, in whole or in part, of dealing

with Covered Employers concerning grievances, labor disputes, wages, rates of pay, hours of

employment, or conditions of work.

Labor Peace/Card Check Agreement: a written agreement within the meaning of the Labor

Management Relations Act, 29 U.S.C. § 185(a) (or a written agreement that would qualify as such an

agreement but for the fact that the Covered Employer does not meet that statute's definition of an

“Employer”), between a Covered Employer and a Labor Organization providing a procedure for

determining employee preference on the subject of whether to be represented by a Labor Organization

for collective bargaining, and if so, by which Labor Organization to be represented, which provides, at a

minimum, the following:

(1) Determining employee preference regarding Labor Organization representation shall be

by a card check procedure conducted by a neutral third party in

lieu of a formal election;

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(2) All disputes over interpretation or application of the parties' Labor Peace/Card Check

Agreement and over issues regarding how to carry out the card check process or specific

card check procedures shall be submitted to expedited binding arbitration. For purposes of

any Labor Peace/Card Check Agreement, absent other agreement between the parties,

“expedited binding arbitration” shall be conducted in accordance with the procedural

arbitration standards set forth in the American Arbitration Association Labor Arbitration

Rules, as amended from time to time, except that the procedural standards to select an

arbitrator shall not apply. The applicable procedural standards shall include that arbitration

be scheduled within 14 days of the request for arbitration, and that (a) there shall be no

stenographic record of the proceedings; (b) there shall be no post-hearing briefs; and (c)

the arbitrator’s award shall be rendered promptly by the arbitrator, no later than seven

days from the date of the closing of the hearing; and

(3) Forbearance by any Labor Organization from economic action including strikes, picketing,

boycotts, or other such interference with the business of the Covered Employer at the

work site of an organizing drive covered by this Labor Peace/Card Check Rule in relation

to an organizing campaign only (not as to the terms of a collective bargaining agreement),

so long as the Covered Employer complies with the terms of the Labor Peace/Card Check

Agreement.

Labor Peace/Card Check Rule or Rule: this Rule 12.1.

Model Labor Peace/Card Check Agreement: the model form of Labor Peace/Card Check Agreement

attached to these Rules and Regulations as Appendix C.

Registered Labor Organization: any Labor Organization that has met the requirements set forth in

Section 12.1(E)(1) of this Rule.

(1) A Covered Employer shall enter into a Labor Peace/Card Check Agreement with any

Registered Labor Organization which requests such an agreement in writing not later

than 30 days from the written request. A Registered Labor Organization may make such

request at any time after award of a Covered Contract by the Airport Commission,

notwithstanding any further required approvals, including but not limited to by the San

Francisco Board of Supervisors. Even if effective beforehand, performance under any

Labor Peace/Card Check Agreement will not be required until the Covered Contract is

fully approved and executed.

(2) In the event that a Registered Labor Organization and the Covered Employer are unable

to negotiate an agreement within the 30-day period, the parties shall then be deemed to

be bound by the Model Labor Peace/Card Check Agreement, automatically and without

any further action required by the parties. Upon the written request by the Director, the

Covered Employer and the Registered Labor Organization shall jointly or separately

deliver a written statement to Director confirming their agreem

ent to (a) be bound by the

Model Labor Peace/Card Check Agreement and (b) promptly perform all obligations

under such agreement.

(3) If a Covered Employer enters into a Labor Peace/Card Check Agreement with a Labor

Organization, it must offer that same agreement to any other Labor Organization seeking

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to represent the employees of the Covered Employer. Any Labor Organization that was

not a party to the initial Labor Peace/Card Check Agreement may, at its discretion, reject

the terms of a prior negotiated agreement with another Labor Organization and negotiate

for a different Labor Peace/Card Check Agreement. Upon the execution of any Labor

Peace Card Check Agreement, the Covered Employer shall promptly deliver a copy to

Director.

(4) At the election of the Director, not later than 30 days from the final execution and delivery

of a Covered Contract, the Covered Employer shall meet with the Director and any

Registered Labor Organization representing the classifications of employees anticipated

to be regularly employed under the Covered Contract will be provided and any multi-

employer bargaining representative for the Covered Employer, for the purposes of

orienting the Covered Employer to their obligations under this Rule.

(5) Not later than five days from written request, a Covered Employer shall provide

confirmation in writing to the Director whether the Covered Employer is a party to a

collective bargaining agreement with any Labor Organization, and if so, list each

collective bargaining agreement to which it is a party.

(6) Not later than five days from written request, a Covered Employer shall confirm in writing

to the Director the following: (a) each Labor Organization with which the

Employer/Contractor has entered into a Labor Peace/Card Check Agreement, and

include a copy of all such agreements, and (b) if applicable, each Labor Organization that

has requested a Labor Peace/Card Check Agreement, but where no agreement has

been executed.

(7) Not less than 30 days prior to the modification or extension of any Covered Contract, the

Covered Employer shall provide written notice, with a copy to the Director, to any

Registered Labor Organization or federation of labor organizations which have registered

with the Director that the Covered Employer is seeking to modify or extend such Covered

Contract.

(8) A Covered Employer shall provide written notice not less than 30 days prior to entering

into any subcontract, with a copy to the Director, to any Registered Labor Organization or

federation of labor organizations which has registered with the Director that the Covered

Employer is seeking to enter into such subcontract.

(9) A Covered Employer shall include in any subcontract to any Covered Contract a

provision requiring the subcontractor to comply with the requirements of this Labor

Peace/Card Check Rule. Upon request, Covered Employer shall provide a copy of such

subcontract to the Director.

(10) If the Director requests a meeting to discuss matters of concern to the Commission

arising from compliance with this Labor Peace/Card Check Rule or any Labor Peace

Card Check Agreement (including, but not limited to, any memorandum, letter

agreement, or settlement in lieu thereof), Covered Employer and

/or any Registered Labor

Organization shall meet within five days of the request or as soon as practicable.

(11) A Covered Employer shall undertake all further acts and efforts reasonably requested by

the Director in furtherance of meeting the requirements of this Labor Peace/Card Check

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Rule and the Airport’s goal of maintaining labor peace and harmony at the Airport, which

shall include, without limitation, submitting to the Director in writing Covered Employer’s

plan for complying with the requirements of this Rule, as well as any regular progress

updates as requested from time to time by the Director.

(12) Notwithstanding the requirements provided in (1)−(11), any Covered Employer which has

in good faith fully complied with those requirements, in the reasonable discretion of the

Director, will be excused from further compliance as to a Labor Organization which has

been found by an arbitrator to have violated the forbearance provisions in the applicable

Labor Peace/Card Check Agreement, until and unless such finding has been vacated by

any reviewing court.

(13) Nothing in this Labor Peace/Card Check Rule shall be construed as requiring any

Covered Employer, through arbitration or otherwise, to change terms and conditions of

employment for its employees, or to enter into or modify a collective bargaining

agreement with a Labor Organization.

(D) Director Duties

The Director shall:

(1) Include in any Covered Contract a provision requiring the Covered Employer to abide by

the requirements of this Labor Peace/Card Check Rule as a condition of entering into or

modifying any Covered Contract.

(2) Include a summary description of and reference to the requirements of this Labor

Peace/Card Check Rule in requests for proposals, invitations to bid, or other types of

solicitation documents regarding Covered Contracts, and require any proposer to submit

with its proposal (a) a signed certification stating that it acknowledges, understands, and

will comply with all requirements of this Rule if awarded the Covered Contract; and (b) at

the election of the Director, proposer’s plan for maintaining labor peace for its operations

at the Airport. Failure of the Director to include the description of and reference to the

requirements of this Labor Peace/Card Check Rule in any such document shall not

exempt any Covered Employer otherwise subject to its requirements.

(3) Upon issuance of any request for proposal, invitation to bid, or other type of solicitation

document distributed in anticipation of entering into a Covered Contract, provide written

notice to any Registered Labor Organization, or federation of labor organizations which

has registered with the Director, that the Airport is seeking to enter into such Covered

Contract.

(4) Not enter into or recommend to the Commission any Covered Contract with an Covered

Employer without an express finding that the Covered Employer has agreed to comply

with the provisions of this Labor Peace/Card Check Rule.

(5) Consider and issue or deny exemptions from this Labor Peace/Card Check Rule as set

forth in Section 12.1(F) below.

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(E) Labor Organization's Duties

(1) Any Labor Organization seeking to invoke the provisions of this Labor Peace/Card Check

Rule, and to receive notifications as provided in this Rule, must register with the Director,

on a form designated by the Director for that purpose, or by sending a letter signed by an

agent of the Labor Organization, indicating which types of Covered Contracts the Labor

Organization would like notification of, and certifying that the Labor Organization will

comply with the terms of this Rule relative to such designated Covered Contract.

(2) A federation of labor organizations wishing to receive notifications as provided in this

Labor Peace/Card Check Rule shall register with the Director, on a form designated by

Director for that purpose, or by sending a letter to the Director signed by an agent of the

federation, indicating which types of Covered Contracts the federation of labor

organizations would like notification of, and certifying that the federation of labor

organizations will comply with the terms of this Rule relative to such designated Covered

Contract.

(3) Any Labor Organization or federation of Labor Organizations seeking to invoke the

provisions of this Labor Peace/Card Check Rule shall agree not to undertake economic

action including strikes, picketing, boycotts, or other such interference with the business

of the Covered Employer in connection with an organizing drive covered by this Rule, and

in relation to an organizing campaign only (not to the terms of a collective bargaining

agreement), so long as the Covered Employer complies with the terms of the applicable

Labor Peace/Card Check Agreement.

(F) Exemptions

The provisions of this Labor Peace/Card Check Rule shall not apply to any of the following:

(1) A bargaining unit of any Covered Employer which has already recognized a Labor

Organization for that bargaining unit;

(2) New construction or any work covered by an Airport project labor agreement;

(3) A Covered Employer which is obligated to enter into a card check agreement with a

Labor Organization by San Francisco Administrative Code Chapter 23, Article VII, "Labor

Representation Procedures in Hotel and Restaurant Development," and/or Airport

Commission Policy No. 99-0198, as such procedures may be modified from time to time;

(4) A Labor Organization that is not a Registered Labor Organization, nor any Labor

Organization which does not request a Labor Peace/Card Check Agreement;

(5) A Covered Employer’s operations at the Airport which are subject to the Railway Labor

Act either by a final decision by a court or agency of competent jurisdiction, or by mutual

agreement between the Covered Employer and a Labor Organization, which is the

exclusive bargaining representative of its employees. In such cases, the obligation to

enter into a Labor Peace/Card Check Agreement shall be voluntary.

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(6) A Covered Contract to provide or sell goods, services, materials or equipment where the

Covered Employer does not operate on a regular basis with a defined complement of

employees at the Airport;

(7) An agreement between the Airport and a public agency; or

(8) A Covered Contract where the Director determines that the risk to the Airport's financial

or other nonregulatory interest resulting from labor/ management conflict is so minimal or

speculative so as not to warrant concern for the Airport's proprietary, investment or other

nonregulatory interest.

(G) Model Labor Peace/Card Check Agreement

To facilitate the requirements imposed by this Labor Peace/Card Check Rule, the Commission

adopted a Model Labor Peace/Card Check Agreement attached to these Rules and Regulations

as Appendix C that includes the mandatory terms and which provides protection against

labor/management conflict arising out of an organizing drive, and makes such agreement

available to parties required to enter into such agreement. The Director is authorized to prepare

guidelines establishing standards and procedures related to this Rule. Notwithstanding this

provision regarding the Model Labor Peace/Card Check Agreement or related guidelines, this

Labor Peace/Card Check Rule shall be self-executing and shall apply in the absence of or

regardless of such model agreement or guidelines.

(H) Enforcement

(1) The Director shall investigate complaints that this Labor Peace/Card Check Rule has

been violated or that a Labor Peace/Card Check Agreement provision included in a

Covered Contract has been breached, and may take any action necessary to enforce

compliance, including but not limited to instituting a civil action.

(2) The Director may, in the Director’s sole and absolute discretion and in addition to any

other remedies available to the Airport, terminate the Covered Contract upon 30-days

written notice to the Covered Employer and opportunity to cure its breach where the

Covered Employer has failed: (a) to give notice to Registered Labor Organizations as

required by this Labor Peace/Card Check Rule, (b) to enter into a Labor Peace/Card

Check Agreement as required by this Labor Peace/Card Check Rule, or refused to be

bound by the Model Labor Peace/Card Check Agreement, as applicable, (c) to include in

any subcontract the provision requiring compliance with this Labor Peace/Card Check

Rule, (d) to abide by the terms of an arbitration award enforcing a Labor Peace/Card

Check Agreement, or (e) to comply with any other requirement set forth in this Rule,

including, without limitation, the Covered Employer’s Duties pursuant to Section 12.1(C),

and such failure continues for a period of five days from written notice of such failure from

the Director.

(3) Any challenge to the applicability of this Labor Peace/Card Check Rule to a particular

Covered Employer or Labor Organization shall be brought to the Commission only after

first seeking an exemption from the Director as provided for in this Rule. Any such

challenge must be commenced with the Commission within 15 days

after notification that

such exemption has been denied by the Director.

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(I) Severability

If any part or provision of this Labor Peace/Card Check Rule, or the application thereof to any

person, business entity, particular facts or circumstances, is held invalid or unenforceable by any

court of competent jurisdiction, the remainder of this Rule, including the application of such part or

provisions to other persons, business entities, facts, or circumstances, shall not be affected or

impaired thereby and shall continue in full force and effect and be enforced to the maximum

extent possible so as to effect the intent of this Labor Peace/Card Check Rule, and be reformed

to the extent necessary to make such part or provisions valid and enforceable. To this end, the

provisions of this Rule are severable.

12.2 WORKER RETENTION POLICY

The Worker Retention Policy is appended to these Rules and Regulations as Appendix D. The Worker

Retention Policy applies to contractors, tenants, and permitted operators, and their respective

subcontractors, that employ workers who perform essential services at the Airport on a regular and

ongoing basis for the benefit of the travelling public, which services include, but are not limited to, parking

garage and curbside management operations, information booths, concessions (food & beverage, retail,

and passenger services), the SFO Medical Clinic, intra-airport transportation services, on-airport rental

car operations, and services by service providers covered under the Airport’s Quality Standards Program,

excluding airlines.

12.3 PREVAILING WAGE REQUIREMENTS – COVERED TENANT CONSTRUCTION

(A) Definitions

The following terms in bold font shall for the purpose of this Rule 12.3 have the meaning indicated

following the colon (:). All other capitalized terms have the meaning otherwise defined in Rule 1.0.

Covered Tenant Construction: any single project of Tenant Construction by with an aggregate cost

equal to or in excess of the Threshold Amount.

OLSE: San Francisco Office of Labor Standards Enforcement.

Per Diem Wages: wages defined pursuant to California Labor Code Section 1773.1, as amended from

time to time.

Prevailing Rate of Wage or Prevailing Wage: the highest general prevailing rate of wage plus Per

Diem Wages and wages paid for overtime and holiday work paid in private employment in San Mateo

County as fixed and determined by the California Department of Industrial Relations for the various crafts

and kinds of labor employed in the performance of the Covered Tenant Construction.

Prevailing Wage Requirements: with respect to any Covered Tenant Construction, the requirements to

(i) pay workers performing that work not less than the Prevailing Rate of Wages, and (ii) provide the same

hours, working conditions, and benefits in each case as are provided for similar work performed in San

Mateo County.

Threshold Amount: the amount defined in and established annually pursuant to Section 6.1 of the San

Francisco Administrative Code.

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(B) Prevailing Wage Requirements

Each tenant must at all times comply with all applicable wage requirements, including but not

limited to any such requirements in the California Labor Code, the Charter of the City and County

of San Francisco and the San Francisco Municipal Code. Tenant will require its contractors

performing any Covered Tenant Construction to comply with the Prevailing Wage Requirements.

Tenant will cooperate with City in any action or proceeding against a contractor or subcontractor

that fails to comply with the Prevailing Wage Requirements. All Covered Tenant Construction is

subject to compliance monitoring by OLSE.

Tenant will include, and will require its subtenants, and contractors and subcontractors

(regardless of tier), to include Prevailing Wage Requirements in any construction contract for

Covered Tenant Construction and an agreement to cooperate in City enforcement actions. Each

construction contract will name the City and County of San Francisco, affected workers, and

employee organizations formally representing affected workers as third-party beneficiaries for the

limited purpose of enforcing the Prevailing Wage Requirements, including the right to file charges

and seek penalties against any contractor or subcontractor in accordance with San Francisco

Administrative Code Section 23.61. A contractor’s or subcontractor’s failure to comply with the

Prevailing Wage Requirements will enable the City to seek the remedies specified in San

Francisco Administrative Code Section 23.61 against the breaching party. The enforcement and

recourse provisions applicable to such failure by a contractor or subcontractor set forth in San

Francisco Administrative Code Section 23.61(d) are incorporated into these Rules and

Regulations by reference. For the current Prevailing Rate of Wages, see www.sfgov.org/olse or

call OLSE at 415-554-6235

(D) Payroll Records

Tenant shall require each contractor and subcontractor (regardless of tier) to keep, or cause to be

kept, for a period of four (4) years from the date of substantial completion of the Covered Tenant

Construction, payrolls and basic records including time cards, trust fund forms, accounting

ledgers, tax forms and superintendent and foreman daily logs for all trades workers performing

work at or for such Covered Tenant Construction. Such records shall include the name, address

and social security number of each worker who worked on the Covered Tenant Construction,

their classification, a general description of the work each worker performed each day, the rate of

pay (including rates of contributions for, or costs assumed to provide fringe benefits), daily and

weekly number of hours worked, deductions made and actual wages paid. Every subcontractor

who shall undertake the performance of any part of the Covered Tenant Construction shall keep

a like record of each person engaged in the execution of the subcontract. The contractor and

each subcontractor shall maintain weekly certified payroll records which shall be accompanied by

a statement of compliance signed by the contractor or subcontra

ctor (as applicable) indicating

that the payroll records are correct and complete, that the wage rates contained therein are not

less than the Prevailing Rate of Wage required under this Rule, and that the classifications set

forth for each employee conform with the work performed. All such payroll records shall at all

times be open to inspection and examination of the duly authorized officers and agents of the

City, including representatives of OLSE.

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RULE 13.0

FREE SPEECH AND EXPRESSIVE ACTIVITIES

13.1 FINDINGS

The Airport is designed, operated and maintained as a facility for air transportation. The Airport was not

designed and is not intended for use as a public forum for free speech activities. If left unregulated, free

speech and expressive activities—such as proselytizing and cause advocacy, as well as leafleting and

picketing—could negatively impact the Airport and the traveling public in a number of ways, including

exacerbating congestion and delay, causing confusion and duress for the public and compromising public

safety and security.

(A) Congestion and Delay

In fiscal year 2018, the Airport served more than 55 million passengers and is forecast to serve

as many as 71 million by 2029. Air travelers are often on a tight schedule. They may be required

to wait in lines at ticket counters, security check-points and other facilities. Departing travelers

need to move quickly from BART, buses and cars, through ticket counters and check-in areas, to

security checkpoints and departures gates beyond. Passengers with connecting flights need to

move quickly from one gate area to another, sometimes changing terminals and exiting and

reentering secured areas. Arriving passengers need to retrieve bags and connect with surface

transportation, such as vans, taxis, limousines, buses, BART or cars.

The Airport has designed its terminal buildings, corridors, roads and parking areas to reduce

congestion and facilitate the rapid and efficient movement of large numbers of people. Elevators,

escalators, connecting corridors and moving walkways help travelers move quickly through the

Airport. Facilities have been designed to assist navigation and movement while avoiding visual

clutter and blight that can contribute to stress. The Airport closely monitors and regularly modifies

its hallways, throughways and passenger security checkpoints to accommodate new amenities

and facilities, evolving TSA technology and screening procedures, and changes in passenger

flows.

In the absence of appropriate regulation, free speech activities—and particularly solicitation for

the immediate receipt of funds—have the potential to disrupt passenger flows, increase

congestion, and contribute to missed flights and travel delays.

(B) Confusion and Duress Relating to Solicitation of Funds

The Airport's customers may be susceptible to undue pressure, misrepresentation, duress or

even fraud from persons engaged in solicitation for immediate receipt of funds. Airport travelers

are often unfamiliar with their immediate surroundings, and may be fatigued and under time

pressure. Some have mobility challenges. Others are young or elderly. Some speak little or no

English.

The Airport has received over 125 complaints related to free speech activities and to the

solicitation of funds, even though air travelers often forego making formal complaints due to time

restrictions. Airport customers have complained that solicitors delayed them; behaved in a rude,

offensive, harassing, intimidating or confrontational way; asked to review passports and traveling

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documents; misrepresented themselves as Airport or security personnel in order to get money;

and defrauded, duped, conned, and cheated them:

"[Solicitor] ...started shouting at [traveler] and following him shouting through the terminal."

"The people asking for donations should not be [ ] harassing customers who are in a rush to get

on a plane."

"They also intimidate people as well as harass non-English speakers."

"I thought they were security until they flagged me down and detained me with misleading

information."

"Don't appreciate being scammed..."

"There are people ... misrepresenting themselves as airport employees asking for donations from

passengers...I felt I was taken advantage of."

"Solicitor – he is very rude and says he is the information person then hits you up for a donation."

"[Solicitor] called out to me and asked to see my boarding pass. He tore off top page...then

asked to see my driver's license...[solicitor] asked me if I would be willing to make a donation. At

that point I realized he was a fraud and not a security agent at all."

The Airport is a potential target for terrorist attack. The Airport is both a large domestic hub and a

major international airport. The Airport is also one of the iconic symbols of the City and County of

San Francisco, which the Department of Homeland security has identified as a high profile area

at risk for terrorist attack. To deter attack, the Airport is mandated by the Transportation Security

Administration (TSA) to implement the highest available security measures. In addition, the

Airport must maintain the flexibility to adjust its operations on little or no notice to comply with

federal security directives issued in response to perceived or actual threats against air travel.

The entire Airport is a security-sensitive environment. Multiple layers of security measures are in

place throughout, not only at and beyond the ticketed-passenger screening checkpoints. Federal

and local law enforcement and Airport operations personnel monitor activities and maintain a

security program in terminal areas outside the passenger check-point, in parking lots and on

approach roads. Free speech activities, like all activities at the Airport, must be conducted

consistent with a strong and effective security program.

(D) Conclusion

For all of these reasons, the Airport Commission finds that unrestricted use of the Airport for free

speech and expressive activities threatens to compromise the Airport's primary air travel mission

and impair the health, comfort and safety of air travelers and employees. The Airport

Commission adopts the following reasonable restrictions in order to facilitate free speech

activities consistent with the Airport's primary air transportation function; to maintain the health,

security and safety of visitors and employees; to avoid confusion and undue duress; and to

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prevent congestion and facilitate the rapid and efficient movement of large numbers of people

through the Airport.

13.2 GENERAL REQUIREMENTS

(A) Free speech and expressive activities, including but not limited to proselytizing, cause advocacy,

leafleting and picketing, are not permitted except in compliance with the permitting procedures

described in Section 13.6.

(B) All free speech and expressive activities shall be conducted:

(1) According to Rule 13 and all other Rules and Regulations;

(2) In a peaceful and orderly manner, without physical harm, threat or harassment to others,

and without obscenities, violence, breach of the peace, damage to property or other

unlawful conduct; and

(3) Without obstructing the use of the Airport for its intended purpose as an air transportation

facility; without interference with the rapid, orderly and efficient movement of persons

throughout the Airport; without misrepresentation or duress; and without compromising the

safety and security of persons and property.

13.3 APPROPRIATE AREAS

(A) The Director has determined that only certain areas of the Airport provide a reasonable

opportunity for free speech and expressive activities while not impeding the use of the Airport for

its intended purpose of providing a safe and orderly facility for air transportation, including the

efficient flow of pedestrian traffic and the maintenance of safety and security. The Director shall

designate those areas where expressive activities may occur.

(B) The Director may move, remove, or reduce the size of any previously-designated area as needed

to respond to construction-in-progress, changes in pedestrian flow, evolving security

requirements, or other appropriate circumstances.

activities, and those activities are expressly prohibited:

(1) Air Operations Areas, Secured Areas and Sterile Areas;

(2) Roadways and thoroughfares for vehicles;

(3) Areas leased or assigned by agreement for use by airlines, airline service providers,

restaurants, retail stores, other lessees or permittees, or areas within 10 feet of any such

area;

(4) Airport Commission offices, work areas and facilities not open to the public;

(5) On or within 10 feet of any escalators, elevators, moving walkways, or interior baggage

conveyance equipment;

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(6) Inside of or blocking any doorway;

(7) Within 10 feet of any interior queue, including at ticketing and baggage check-in areas,

security check-points, food and retail establishments, etc.; and

(8) On or within 50 feet of any construction site or construction equipment, except as may be

required according to rights established under federal or state labor laws.

13.4 SOLICITING FOR THE IMMEDIATE RECEIPT OF FUNDS PROHIBITED

(A) The Airport has determined that solicitation for the immediate receipt of funds has been a

particular source of disruption for Airport users and obstruction of the Airport's mission.

Solicitation for immediate receipt of funds requires the recipient of the message to either stop in

order to receive and consider the speaker's message or change course to avoid the message,

both of which may obstruct passenger flows and cause delays. Listeners may need to set down

bags and search for money or writing materials, blocking throughways and further contributing to

delays. The Airport has received numerous complaints from Airport patrons stating that solicitors

have misrepresented themselves—sometimes even behaving as if they are Airport

representatives or security personnel—or have solicited in an aggressive or coercive manner.

Over a period of years, the Airport has adopted reasonable regulations with the intent of

mitigating these negative impacts. Despite the adoption and enforcement of appropriate

regulations, problems have persisted and Airport patrons have continued to complain.

Accordingly, to protect Airport patrons and preserve the Airport's primary function as an air

transportation facility while maintaining alternative channels of communication, the Airport issues

the following restriction on solicitation for the immediate receipt of funds.

(B) No person shall solicit and receive funds inside the Airport terminals, in Airport parking areas, or

on sidewalks or walkways adjacent to Airport buildings.

(1) "Funds" shall mean money, property or anything else of value.

(2) "Solicit and receive funds" shall mean any oral or written request for funds, where funds

are immediately received.

or solicitation for funds that will be received in the future, under an appropriate permit as provided

in Rule 13.6.

13.5 PERMIT REQUIRED

(A) No person shall engage in the conduct described in Rule 13.4 on Airport grounds without giving

at least 72 hours written notice to and obtaining a permit from the Director. Notice is required in

order to ensure that adequate measures may be taken to protect the public health, security,

safety and order, to assure efficient and orderly use of Airport facilities for their primary purpose

and to assure equal opportunity for expression.

(B) The Director may reduce or waive the 72-hour notice requirement if the permit applicant can

show that the event or events giving rise to the permit application did not reasonably allow the

applicant time to make an application within the time prescribed and that enforcement of the time

requirement would place an unreasonable restriction on expressive activity.

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(1) The full name, mailing address, and telephone number of the organization, group, person

or persons on whose behalf the proposed activities will be conducted;

(2) A general description of the proposed activities and the size and volume of any items to

be handed out, displayed, or used in the proposed activities;

(3) The number of people to be present at any one time;

(4) The preferred date, hour and duration of the proposed activities;

(5) Additional information, such as, for example, a particular audience that the applicant(s)

wish to reach;

(6) If proposed activities include solicitation for future receipt of funds, documentation

supporting tax-exempt status.

(D) The Director will review the written notice/permit application and issue a permit if the following

criteria, in the judgment of the Director, are met:

(1) The proposed activities can be authorized in a manner that does not impede the

operation of the Airport as an air transportation facility, and does not threaten the safety

or security of others;

(2) The proposed activities do not interfere with the ability of others to hear Airport

announcements or see Airport signage, or interfere unreasonably with the ability of

airlines, concessionaires and other tenants and contractors to conduct their business in

an orderly manner; and

(3) The proposed activities do not hinder pedestrian flows, create congestion or block

efficient movement of persons within and around Airport terminals and other facilities.

(E) The Director shall apply the standards set forth in 13.6.D and, where the standards are satisfied,

shall issue a permit within 72 hours of receiving the written notice/permit application.

(F) The Director will designate a location, date and time for the proposed activities based on the

following considerations:

(1) Safety and security procedures identified by federal and local security officials and Airport

staff;

(2) Pedestrian flows, potential congestion, and areas needed to be kept clear for efficient

movement of persons throughout the Airport;

(3) Reasonable access to the desired audience; and

(4) Availability of the requested space, date and time.

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(G) Where two or more persons or groups request the same location at the same date and time, the

Director may issue permits on a first-come first-served basis or as the Airport determines in its

sole discretion is the fair and appropriate accommodation for competing requests.

(H) Permits shall be valid only for the date or dates specified on the permit. Applicants may request

multiple days; however, all permits will expire at the end of each calendar month. Applicants may

submit a new application for subsequent months.

(1) The Director reserves the right to issue identification badges to individuals who may be

present repeatedly over a number of days. If the Director issues such a badge, the

individual shall wear the badge above the waist on the outer garment of clothing at all

times while present on Airport property. Badges must be clearly visible and must be

shown to an Airport official or member of the public promptly upon request. Badges

remain Airport property and must be relinquished immediately on request of the Director.

(2) The use of a musical instrument or noisemaking device, the playing recorded music or

messages, or use of amplification equipment for free speech activities or expressive

activities will be considered on an individual basis with consideration of the impact on the

ability of the public to hear Airport announcements and/or the ability of Skycaps to

conduct normal baggage check-in activities. Musical instruments, noise making devices

and amplification equipment will not be permitted inside a terminal building

(I) If the Director rejects a permit application, the Director shall provide a written summary specifying

which standard the application fails to satisfy. The summary shall be provided at the time the

applicant is informed of the denial.

13.6 PROHIBITED CONDUCT

The following activities are prohibited, with or without a permit. Engaging in any of the following activities

is grounds for suspension or revocation of a permit:

(A) Engaging in free speech or expressive activities, including leafleting, proselytizing, picketing, or

cause advocacy, in any area prohibited in Rule 13.4.c, or in any area or at a date or time other

than the location, date and time specified in a valid permit.

(B) Failing to wear an Airport-issued identification badge, above the waist on the outer garment of

clothing, at all times, if one has been issued by the Director.

any Airport official or member of the public who asks to see it.

(D) Blocking the path of, obstructing, or interfering with the movement of any person.

(E) Touching another person or their property.

(F) Misrepresenting oneself, including but not limited to representing oneself as a representative of

the Airport, an airline, an Airport tenant or contractor, the State of California or the federal

government.

(G) Making verbal threats.

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(H) Requesting documents or personal information from others, including but not limited to requesting

a patron's name, or requesting to see tickets, itineraries, boarding passes, driver's licenses or

passports.

(I) Promoting, advertising, or soliciting sales or business for any commercial enterprise, including but

not limited to distributing free product samples or other promotional materials.

(J) Placing signs, notices, posters, advertisements or other writing in, on or around Airport property,

including but not limited to the interior or exterior of any terminal building, administration building

or parking structure, or any roadway, utility or other infrastructure.

(K) Creating a potential security threat by leaving literature, equipment, bags or personal items

unattended.

(L) Violating any security procedure, refusing or failing to comply with a written or oral instruction

issued by the TSA, SFPD or other federal, state or local agency with responsibility for Airport

security.

(M) Refusing or failing to cooperate in an investigation of any complaint or allegation of violation of

these rules.

13.7 SUSPENSION AND REVOCATION OF PERMITS

(A) The Director may suspend or terminate the permit of any person or organization who violates this

Rule 13, Airport Rules and Regulations or state or federal law.

(B) The Director shall issue a written notice of termination or suspension, which shall include the

reason or reasons for the suspension or termination and the duration of any suspension. The

suspension or termination shall be effective immediately upon personal delivery of the Director's

notice to the permittee or certified mailing of the notice to the address provided on the permit

application.

for a permit for six months and any other permits held by such persons or organizations shall be

deemed revoked:

(1) The person, persons or organization on whose behalf the permitted activities occurred;

and

(2) Any person who violated this Rule 13 or these Rules and Regulations resulting in the

termination of the permit.

13.8 EMERGENCIES

In the event of an emergency affecting the safety or security of Airport patrons, Airport property, or the

integrity of the air transportation security system, the Director may suspend a permit immediately and

without prior notice. The Director will restore any such permit as soon as reasonably practicable,

consistent with security requirements.

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13.9 EFFECTIVE DATE

This Rule shall become effective on April 22, 2011, and shall apply to free speech and expressive

activities on and after that date.

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RULE 14.0

ENFORCEMENT AND ADMINISTRATIVE APPEAL PROCEDURE

14.1 ENFORCEMENT GENERALLY

The Airport, through any authorized Airport Commission employee or any Law Enforcement Officer, may

cite infractions of these Rules and Regulations to any individual or business entity by issuance of a verbal

or written Admonishment or a written Citation.

14.2 GENERAL AND ADMINISTRATIVE FINES

Any person or business entity violating or otherwise engaging in prohibited conduct under these Rules

and Regulations may be subject to general and/or administrative fines as provided under this Rule 14. If

the violator is an individual employee or agent of an Airport tenant or contractor, the fine may be

assessed against the employer/tenant or contractor at the Airport’s discretion.

All violations and respective fines may be cumulative of each other (one citation may contain multiple

fines) and shall be imposed in addition to and neither exclusive nor preclusive of any other civil or criminal

federal, state, or local fine or penalty under the law or of any other remedy available to the Airport under

the law or under a lease, permit, or contract. An infraction may result in multiple charges to a tenant or

contractor and/or its employee in the form of fines, fees, and charges under the applicable lease, permit,

or contract. For example, a commercial ground transportation operator may receive a citation for

speeding under the California Vehicle Code and a fine under these Rules and Regulations. The Airport

reserves all rights with respect to its enforcement of these Rules and Regulations and of its leases,

permits, and contracts.

The following list references violations by Rule and Regulation Rule, but may not be exhaustive of the

entire Rules and Regulations as may be amended from time to time. The headings or titles above the

Rules are solely for purpose of convenience and not intended to limit the scope of a listed Rule. In the

event a prohibited activity described in the Rules and Regulations does not appear in the list below, the

associated fine shall be charged under Category A.

RULE DESCRIPTION OF VIOLATION

FINE

CATEGORY

GENERAL CONDUCT

1.0 Airport Operations or Security Bulletin Violation E

3.3(C) Bicycles and Other Devices B

3.3(G) Damage to Airport Property E

3.3(L) Littering on Airport Property D

3.3(Q) Pedestrian Safety B

3.3(T) SmarteCartes B

3.3(U) Smoking or Using Electronic Cigarettes in a Prohibited Area E

3.3(X) Feeding or Otherwise Interfering with Wildlife on Airport Property B

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RULE DESCRIPTION OF VIOLATION

FINE

CATEGORY

3.5(B) Employee Seating and Break Areas (employer) B

3.5(D) Moving Airport-Owned Public Seating B

3.5(E) Quiet Terminals Policy E

3.5(G) Wheelchairs (employer) E

3.7 Airport-Owned Equipment Maintenance E

4.1(A) Violation of Traffic Rules B

4.1(C) Failure to Comply with All Posted Signs and Road Markings B

4.4 Improper Use of Roadways and Walks B

13.7 Improper Use of Free Speech Permit B

PARKING

4.2(A) No Parking – Restricted Parking Area B

4.2(B) Unauthorized Parking B

4.2(C) Working Press Parking-2 Hours B

4.2(D) Unauthorized Parking in a Handicapped/Disabled Parking Space C

4.2(E) Unauthorized Parking in an Electric Plug-In Vehicle Charging Station B

4.5 Violating No Parking and No Stopping Signs, Obstructing Vehicle Flow B

4.6 Improper Use of a Curb Color Zone B

4.7(B)(2) Picking up or discharging passengers or their baggage at any area other

than that designated for such purpose

4.7(B)(3) Leaving a vehicle unattended, except in a designated staging area B

4.7(B)(22) Staging in an unauthorized location (all GTOs) B

4.7(D)(1)(d) Staging in an unauthorized location (SF Taxis) B

4.7(D)(1)(g) Failing to remain in/with vehicle while in a curbside taxi queue B

4.7(D)(1)(i) Improper use of a A-Card for parking garage access C

COMMERCIAL GROUND TRANSPORTATION OPERATIONS

4.7(A) Failure to comply with permit terms, directives, and requirements of Rule

4.7(A)

4.7(B)(1) Cutting in line, or jumping a taxicab lot, or bypassing a holding lot or

ticket collection area before leaving the Airport

4.7(B)(4) Failure to provide a receipt on request B

4.7(B)(5) Providing false information to Airport officials B

4.7(B)(6) Altered waybills, holding lot tickets or receipt B

4.7(B)(7) Failure to possess valid waybill unless not required by permit B

4.7(B)(8) Lack of or improper trade dress, placard, TCP number, decal, logo B

4.7(B)(9) Failure to activate, deactivating, tampering with or evading trip counting

devices

4.7(B)(10) Soliciting passengers C

4.7(B)(11) Recirculating or looping B

4.7(B)(12) Use/possession of alcohol, narcotics or controlled substances C

4.7(B)(13) Profanity or Vulgarity B

4.7(B)(14) Soliciting Excessive Fees C

4.7(B)(15) Solicitation on Behalf of Hotel, Motel, or any Other Business B

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RULE DESCRIPTION OF VIOLATION

FINE

CATEGORY

4.7(B)(16) Solicitation of Illegal Activity B

4.7(B)(17) Unsafe driving; failed inspection; lack of required safety equipment B

4.7(B)(18) Tampering with, disconnecting, modifying pollution control equipment;

substituting diesel or gasoline for alternative fuel

4.7(B)(19) Using any part of the Airport premises other than a restroom to urinate

and/or address personal needs.

4.7(B)(20) Failure to wear a visible photo identification card if required by

applicable permit or regulatory agency

4.7(B)(21) Failure to comply with applicable headway requirements

4.7(B)(24) Failure to comply with posted signage and pavement marking

4.7(B)(25) Idling a vehicle or engine for more than five minutes

4.7(B)(26) Operating an autonomous vehicle on Airport Roadways without the

express permission of the Director

4.7(C)(1) Change in scheduled service without proper notice B

4.7(D)(1) Failure to comply with applicable Transportation Code and SFMTA

regulation re taxicabs

4.7(D)(1)(a) Use of SFMTA A-Card by unauthorized driver B

4.7(D)(1)(b) Lack of AVI transponder on SFMTA taxicabs B

4.7(D)(1)(c) Lack of properly placed certification decal on SFMTA taxicabs B

4.7(D)(1)(e) Failure to comply with dispatcher instructions B

4.7(D)(1)(f) Charging unauthorized fees or surcharges C

4.7(D)(1)(h) Unauthorized use of A-Card C

4.7(D)(2) Non-SFMTA taxi driver failure to have a waybill; failure to pay trip fee B

SAFETY AND SECURITY

5.1 Airfield Marking, Signage, Control Towers D

5.2 Airside personnel (employer) D

5.3 Aircraft operations D

5.4(A) GSE operators (employer) D

5.4(B) GSE requirements D

5.4(C)(1) GSESIP: Each vehicle receiving a red tag C

5.4(C)(1) GSESIP: Tampering/interfering with a red tag or impoundment F

5.4(C)(1) GSESIP: Each vehicle not returned for reinspection within time specified E

5.4(C)(2) GSE Impound Program C

5.4(D)(1) AOA signage D

5.4(D)(2) Checkpoint and Security Gates F

5.4(D)(3)-(9) GSE movement D

5.5 Ramp operations and gate usage D

5.6 Passenger movement D

5.7 Fueling E

5.8 Accidents, incidents, incursions/deviations, disabled aircraft and GSE D

6.0 Fire and Safety E

7.0 Security violations E

7.2(A)(3) Failure to comply with Airport ID Badge return requirements C

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RULE DESCRIPTION OF VIOLATION

FINE

CATEGORY

COMMERCIAL ACTIVITIES

8.0 Airport Environmental Standards E

8.2 Food service and food ware C

8.6(E) Unauthorized discharge impacting storm drain system F

9.2 Operating a Business without Airport Authorization E

9.3 Airport Infrastructure F

9.4 Airport Mapping F

9.5(A), (B) On-Site Personnel E

9.6 Construction Activity F

11 Noise Abatement E

14.3 AMOUNT OF FINES

The amount of fines set forth in this Rule 14 shall be calculated for each violation cited under the Airport

Rules and Regulations. The Airport shall impose a second offense charge when the actor has violated

the same Rule twice within the same calendar year. The Airport shall impose a third offense charge

when the actor has violated the same Rule three times or more within the same calendar year. Given the

specific circumstances of the violation and the Rule, the Airport, in its sole discretion, may determine that

a violation of the same Rule is not a repeat offense for purposes of determining the amount of a fine.

(AOB 20-09)

Payment of any fine shall be due within 30 days of the date of the citation. In the event that a person or

entity receiving a citation fails or refuses to pay a fine, the Director has sole discretion and may suspend

or terminate a permit and/or may deny reinstatement of an existing permit or issuance of any future permit

until such time as the fine is paid in full with interest compounded monthly. In the event that the person or

entity receiving a citation files a timely request for review or appeal, then the fine shall be payable as

provided in Rule 14.5, below.

FINE CATEGORY FIRST OFFENSE SECOND OFFENSE THIRD OFFENSE

A $50 $75 $100

B $100 $200 $250

C $250 $500 $750

D $750 $1,000 $1,250

E $1,000 $2,000 $3,000

F $10,000 $15,000 $20,000

14.4 INDIVIDUAL INFRACTIONS

This Section 14.4 applies only to individual employees of tenants or contractors who are granted access

to the AOA or other secure areas of Airport property for their work duties. Individual infractions on the

AOA and/or relating to the safety or security of the Airport may result in the immediate suspension or

permanent revocation of an Airport ID badge or driving privileges, at the sole discretion of the Airport,

notwithstanding the Admonishment or Citation procedures below.

The charging officer may issue a verbal or written Admonishment which shall be considered a warning. A

written Admonishment shall be recorded as a First Offense as described in the table below. Second and

third offenses shall be calculated based on the calendar year, as provided in Rule 14.3 above.

City and County of San Francisco Airport Commission Rules and Regulations

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Effective January 1, 2024

If the charging officer issues a written Admonishment or a Citation for an individual infraction, the Airport

will notify the employer/tenant or contractor and may assess against the employer the appropriate fine

and any other charge under the lease, permit, or contract in addition to any consequences assessed

against the individual employee. Any training required shall be designated by the Airport. The individual

employee shall remain responsible for any training or training fee, as follows:

RULE DESCRIPTION OFFENSE RESULT

3.1(A)

Illegal Activity /

BART Fare

Evasion

First Offense Airport ID badge suspended for 72 hours

Second Offense Airport ID badge suspended for 72 hours

Third Offense Airport ID badge permanently revoked

3.3(U)

Smoking in a

Secured Area /

Airport Operations

Area (AOA)

First Offense/written

Admonishment

Airport ID badge suspended for 24 hours

Second Offense Airport ID badge suspended for 72 hours

Third Offense Airport ID badge suspended for 10 days

Fourth Offense Airport ID badge permanently revoked

5.4

GSE

driver/operator

violations

First Offense/

written Admonishment

Warning to driver/operator

First Offense/

Citation

 Two-hour training class;

driver/operator pays the $50 training

class fee

 Driver/operator’s AOA security access

badge and driving privileges

suspended for the day the employee

attends the training

Second Offense

 Two-hour training class;

driver/operator pays the $50 training

class fee

 Driver’s AOA security access badge

and driving privileges immediately

suspended for three consecutive days

(a 72-hour period) following Citation

 Employer pays lease/permit charge for

a violation of the Rules and

Regulations

Third Offense

Driver/operator permanently loses driving

privileges

7.0

Individual security

violations

First Offense/

written Admonishment

Warning to employee

First Offense/

Citation

 Airport ID badge immediately

confiscated for one full day (a 24-hour

City and County of San Francisco Airport Commission Rules and Regulations

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Effective January 1, 2024

RULE DESCRIPTION OFFENSE RESULT

period) following Citation

 Security Access Office training class

Second Offense

 Airport ID badge immediately

confiscated for three full consecutive

days (a 72-hour period) following

Citation

 Security Access Office training class

 Employer pays lease/permit charge for

a violation of the Rules and

Regulations

Third Offense

 Airport ID badge immediately

confiscated for ten full consecutive

days (a 240-hour period) following

Citation

 Security Access Office training class

 Employer pays lease/permit charge for

a violation of the Rules and

Regulations

Fourth Offense Security access permanently terminated

Note for all individual

security or security-

related violations:

Airport ID Badge holders directed to

attend in-person training administered by

the Security Access Office shall do so

within the time specified or may be subject

to further badge suspension or revocation.

The charge for the training is a $50

administrative fee which the employee or

the employee’s authorized signatory shall

pay before attending the training. (ASB

19-06)

14.5 REVIEW AND APPEAL PROCEDURE

(A) General

Any person or business entity seeking to challenge a Citation issued under these Rules and

Regulations shall follow the administrative procedures of this Rule 14.5.

A requestor may seek review of a Citation and, following the review, may appeal from a decision

affirming or amending the Citation.

Requests for review or appeal must be received by the Airport within the time(s) specified below.

The requestor is solely responsible for assuring that the request is timely received. The Airport

will consider only a properly documented and timely request. Failure to submit a properly

documented and timely request for review or appeal will be considered acceptance of the

Citation.

City and County of San Francisco Airport Commission Rules and Regulations

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Effective January 1, 2024

Communications required under this Section 14.5 shall be sent by electronic mail to

[email protected], unless the requesting party does not have access to email. In

that event, the request may be sent in paper form addressed to:

Chief Operating Officer

International Terminal Building, Fifth Floor

P.O. Box 8097

San Francisco International Airport

San Francisco, CA 94128

Any request for review and/or appeal shall be submitted on the template forms attached to these

Rules and Regulations as Appendix G and incorporated here by reference.

(B) Review

Unless otherwise specified in an Operating Permit or unless a government investigation is

ongoing, a request for review must be received by the Airport within ten (10) calendar days of the

date the Notice of Citation is issued. A request for review shall include (i) the name, date, mailing

address, e-mail address, and phone number of the requestor and (ii) a detailed basis for the

review. If the matter is under investigation by a government agency, then the request for review

must be made within ten calendar days of the date the investigation report is issued.

The Director shall designate an Airport Commission employee to review a request. The

designated reviewer will have no personal knowledge of the incident resulting in the Citation. The

reviewer may request additional information from the requestor; requestor’s failure to provide the

stated information within the time specified by the reviewer will result in a decision based on the

information available.

Within thirty (30) calendar days of receipt of the Request for Initial Review, the reviewer shall

issue an administrative decision affirming, dismissing, or amending the citation.

Payment of a fine following a final decision affirming or amending a citation shall be due within

ten days of the date the administrative review decision is issued.

An administrative decision affirming or amending a Citation may be appealed within ten (10)

calendar days of the date the decision is issued. The request for appeal must include information

detailing the basis for the appeal.

For all matters except those involving long-term suspension (more than 72 hours) or revocation of

an Airport ID badge, the Director shall designate an Airport Commission employee to hear an

appeal. The hearing officer will have no personal knowledge of the incident resulting in the

citation and whose regular job duties are outside the chain of command of either the citing official

or the reviewer.

The Chief Operating Officer shall be the hearing officer for any appeal involving long-term

suspension (more than 72 hours) or permanent revocation of an Airport ID badge.

City and County of San Francisco Airport Commission Rules and Regulations

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Effective January 1, 2024

The hearing officer may request additional information from the appellant; appellant’s failure to

provide the stated information within the time specified by the reviewer will result in a decision

based on the information available. The hearing officer may in the hearing officer’s sole

discretion invite both the appellant and the Airport Division issuing the citation to a hearing to

state their respective positions and answer questions posed by the hearing officer; the hearing

may be in person or in writing as directed by the hearing officer.

The hearing officer shall issue an administrative decision affirming, dismissing, or amending the

citation. The hearing officer’s decision shall be final on the date issued. The hearing officer shall

issue a decision within sixty (60) days of the date of the receipt of the written appeal.

Payment of a fine following a final decision affirming or amending a Citation shall be due within

ten (10) calendar days of the date the decision is issued.