UW HEALTH JOB DESCRIPTION
CONTRACT MANAGER
Job Code: 420011
FLSA Status: Exempt
Mgt. Approval: S. Clayton
Date: September 2022
Department: Supply Chain – Procurement Services
HR Approval: S. Whitlock
Date: September 2022
JOB SUMMARY
Overall responsibilities involve strategic category management duties to include development of category strategy in
collaboration with stakeholders, market analysis, contract development, supplier negotiations and selection of UW Health’s
equipment, supplies, services, and construction. With limited direction, this position requires effective team leadership of
supplier negotiation strategies, including the ability to develop solicitation requests (RFx) and review and execution of
contracts. Overall, obtaining the best products and services at the lowest cost to UW Health. A working knowledge of the
procurement laws, rules, regulations, and standardized principles, processes, and practices of professional procurement are
required.
Customer service is the focus of the Contract Manager role, providing consultation to internal customers in
Sourcing/Contracting and ERP system policies and processes. Our success is our customer’s success; we exist because of
them.
This position has involvement in the final supplier and material selection making phases of high-valued standard supply chain
matters and requires knowledge of UW Health’s procurement policies and procedures. Problems encountered are often of a
complex nature and need to be completed with limited guidance, using tools, structural support, independent judgment and
flexibility to make decisions.
MAJOR RESPONSIBILITIES
• Manages sourcing and contracting initiatives from conception to completion; leveraging various internal and
external contacts to ensure effective financial stewardship and responsive customer service.
• Collaborates and develops strong working relationships with various department heads, physician leaders, other
clinicians, hospital senior management, and materials management staff to create healthy markets and a
competitive sourcing environment. Conducts frequent meetings to identify major sourcing or contracting
opportunities. Proactively develops projects and timeframes necessary to meet objectives.
• Leads "time-limited/subject focused" teams and standing teams to identify opportunities to source and implement
effective strategic sourcing and contracting strategies for major categories of UW Health spend.
• Identifies and develops cost reduction ideas and initiatives, including alternative strategies for implementation
consideration.
• Assembles and presents business cases to include data analysis, supplier capabilities/differentiation, market data
and business requirements.
• Delivers and documents three to ten percent hard (P&L) savings within assigned category of spend annually.
• Conducts quarterly business reviews with key suppliers and department staff to identify areas of potential
financial, procedure outcome, or patient experience opportunities.
• Engages suppliers and operational staff to ensure timely resolution of any service and delivery issues.
• Measures and monitors contract compliance, supplier performance per contract service level agreements and
realized cost savings.
• Partners with Purchasing Operations and Knowledge Center to ensure all price and product information integrity
associated with contracted items within Category assigned.
• Reviews and negotiates all procurement contracts (Supplier Agreements, Group Purchasing Organization (GPO)
agreements for compliance with UW Health policies and other key terms.
• Coordinates the execution process of approved contracts, including required signatures, routing of documents to
the appropriate parties, updating item master pricing, and filing executed contracts within the ERP system.
• Participates in value analysis teams, stakeholder and departmental meetings representing the department;
conveying the philosophy and demonstrating the principles of supply chain management to user departments.
• Acts as a resource to departments and staff regarding contractual agreements with suppliers.
• Consults and guides UW Health departments in RF(x) process including but not limited to: the development of
RF(x) documents (specifications and statement of work), review of bid responses, summarization of responses to
business owners, prepares award recommendations and documents.
• Contract review and negotiation (interfacing with Legal department when needed) with the authority to execute
contracts within the parameters of the UW Health Signature Authority Policy.
UW HEALTH JOB DESCRIPTION
• Oversee the development of complex purchase orders.
• Analyzes processes, recommends internal improvements, and assists in reviews of procurement policies and
procedures.
• Adheres to the UW Health Code of Conduct and Ethics Standard, displaying, as applicable, ethical behavior in
the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the
reporting of questionable activities.
ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE
STANDARDS.
JOB REQUIREMENTS
Minimum
Bachelor’s degree in business, supply chain or related field. Four years of relevant
experience may be considered in lieu of degree in addition to the experience below.
Preferred
Master’s Degree
Minimum
• Four (4) years of progressive experience in category management of product and/or
services portfolio, market analysis, contract analysis, contract negotiation and financial
analysis.
• Two (2) years of experience with sophisticated materials management information
systems software (preferably an ERP system).
Preferred
• Category management in a healthcare setting
Minimum
Preferred
• CPSM – Certified Professional in Supply Management
• CMRP- Certified Materials & Resource Professional
Required Skills, Knowledge, and Abilities
• Strong leadership ability.
• Understand and observe policies and procedures related to procurement activity.
• Understand and observe sound business practices and principles.
• Possess advanced computer skills including Microsoft Office; and proficiency in Excel
spreadsheet analysis.
• Possess excellent verbal, interpersonal, and written communication skills.
• Possess significant organizational skills in integrating, monitoring and scheduling
activities.
• Possess ability to work in a team environment and to collaborate with a variety of
professionals.
• Possess ability to maintain and convey a positive attitude and customer service
approach.
• Demonstrate skills in prioritization, problem solving, team building, decision-making,
time management, and strategic planning.
• Possess advanced knowledge of managerial finance.
• Possess external knowledge of healthcare market influences concerning current group
purchasing activities.
• Understand efficient and current supply chain trends within the healthcare industry.
• Understand basic clinical supply and equipment use and application.
AGE SPECIFIC COMPETENCY (Clinical jobs only)
Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients.
Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate
boxes below. Next,
Infants (Birth – 11 months)
Adolescent (13 – 19 years)
Toddlers (1 – 3 years)
Young Adult (20 – 40 years)
Preschool (4 – 5 years)
Middle Adult (41 – 65 years)
School Age (6 – 12 years)
Older Adult (Over 65 years)
JOB FUNCTIONS
Review the employee’s job description and identify each essential function that is performed differently based on the age group of the
patient.
PHYSICAL REQUIREMENTS
Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may
be made available for individuals with disabilities to perform the essential functions of this position.
UW HEALTH JOB DESCRIPTION
Physical Demand Level
Occasional
Up to 33% of the time
Frequent
34%-66% of the time
Constant
67%-100% of the time
X
Sedentary: Ability to lift up to 10 pounds maximum and
occasionally lifting and/or carrying such articles as dockets,
ledgers and small tools. Although a sedentary job is defined as
one, which involves sitting, a certain amount of walking and
standing is often necessary in carrying out job duties. Jobs are
sedentary if walking and standing are required only occasionally
and other sedentary criteria are met.
Up to 10#
Negligible
Negligible
Light: Ability to lift up to 20 pounds maximum with frequent
lifting and/or carrying of objects weighing up to 10 pounds.
Even though the weight lifted may only be a negligible amount,
a job is in this category when it requires walking or standing to a
significant degree.
Up to 20#
Up to 10# or
requires significant
walking or standing, or
requires pushing/pulling
of arm/leg controls
Negligible or constant
push/pull of items of
negligible weight
Medium: Ability to lift up to 50 pounds maximum with
frequent lifting/and or carrying objects weighing up to 25
pounds.
20-50#
10-25#
Negligible-10#
Heavy: Ability to lift up to 100 pounds maximum with frequent
lifting and/or carrying objects weighing up to 50 pounds.
50-100#
25-50#
10-20#
Very Heavy: Ability to lift over 100 pounds with frequent
lifting and/or carrying objects weighing over 50 pounds.
Over 100#
Over 50#
Over 20#
List any other physical requirements or bona fide
occupational qualifications:
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified;
it is not intended to serve as an inclusive list of all responsibilities associated with this position.