HOW CAN I PAY MY RED LIGHT CAMERA TICKET FINE?
TO PAY ONLINE ($6.95 convenience fee): Go to www.ZeroFatality.com and type in your plate number
and password/pin-code before you click the SPEEDPAY button.
TO PAY BY PHONE ($6.95 convenience fee): Please call the Charlestown Enforcement Division
Customer Service Call Center toll free at 866-247-8157 to pay by credit/debit card or ACH 24/7. Between
10:00 AM and 5:00 PM (ET), Monday through Friday, and a representative will assist you with a credit/debit
or ACH payment.
TO PAY BY MAIL (NO convenience fee): To pay the fine, please fill in the return stub and mail the return
stub along with a check or money order (NO CASH) payable to AUTOMATED ENFORCEMENT DIVISION.
To ensure proper credit, print the Violation Number and your license plate number on your check. Please
allow 5 days for delivery.
Send payment to:
AUTOMATED ENFORCEMENT DIVISION
Box 593095, Orlando, FL 32859-3095
PAY IN PERSON: The Town does not take in-person payments at this time.
PLEASE NOTE: A $6.95 convenience fee will be added to all online and telephone payments. If you have
any difficulties, call the Automated Enforcement Division Toll Free Number. DO NOT make a second
attempt to pay. The Automated Enforcement Division is not responsible for bank fees or other charges
incurred by you as a result of your failure to follow these instructions.
ANSWERS TO FREQUENTLY ASKED QUESTIONS:
• Because the camera cannot tell who is driving, the ticket is issued to whomever the car is
registered to.
• Because the camera cannot tell who is driving, the violation will not go on your driving history.
• You cannot use your Good Driving Record.
• Because the violation does not go on your driving history, it will not affect your insurance.
However, if you ran a red light, or took a right turn on red without a complete stop and an officer
pulled you over, the offense will go on your driving history, thus affecting your insurance.
• If you decide to pay your $86 fine, you can avoid a $6.95 processing fee by sending a check via
US Mail rather than paying online or via phone.
HOW DOES THE CAMERA SYSTEM WORK?
The red light photo enforcement system measures your speed as you approach the signal. If your speed
indicates that you are unlikely to stop before the signal changes to red, it captures a digital photograph of
your vehicle behind the stop bar. If you then travel past the stop bar while the signal is red, it captures a
second photograph of your vehicle in the intersection and extracts the image of your license plate. The
system also captures a motion video of the event which you can review online. A Charlestown police
officer reviews every single violation.